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Rebecca L. Oxford
The Pennsylvania State University,
Roberta Z. Lavine
The University of Maryland,
David Crookall
The Pennsylvania State University
1. are willing and accurate guessers; ing meanings intelligently and using synonyms or
2. have a strong, persevering drive to other production tricks when the precise expressionis
communicate; unknown. Figure 1on the next pages presents a more
3. are often uninhibited and willing to detailed listing of strategies in each of the six main
make mistakes in order to learn or categories.
communicate; Cultural and ethnic background, personality, sex,
4. focus on form by looking for patterns, languagelearning purpose, and other factors influence
classifying, and analyzing; the degree to which and the way in which learners use
5. take advantage of all practice any single strategy: but allsix broad types of strategies
opportunities; are important to good language learning.
6. monitor their own speech and the
speech of others; and pay attention to The CommunicativeApproach
meaning. As the communicative approach has been written
about extensively in many books and articles, we will
Naiman, Frohlich, and Todesco (33) identify six not go into the subject here in great depth; readers
strategies used by good language learners: should consult the vast array of existing sources on this
1. selecting language situations that allow approach? We offer, rather, a thumbnail sketch of the
one’s [learning] preferences to be used; background of the communicative approach and
2. actively involving oneself in language describe four main underlying principles.
learning;
3. seeing language as both a rule system Brief Background. The failure of the Audio-
and a communication tool; lingualMethod and the Grammar TranslationMethod
4. extending and revising one’s understand- to foster real communication skills caused language
ing of the language; instruction specialists to search for more effective ways
5. learning to think in the language; to teach. This search led to the development of the
6. addressing the affective demands of communicative approach in Britain in the 1970s. This
language learning. approach, which has since spread to many parts of the
world, focuses on actively developing competence in
Synthesizing previous work and her own research understanding and communicating meaning.
on language learning strategies, Oxford (37) has A closely related approach is becoming increasingly
developed a list of six broad strategy categories: popular in the US.It is known as proficiency-oriented
metacognitive, affective, social, memory, cognitive, instruction (Omaggio, 34) or the proficiency ap-
and compensation strategies. Each of these categories proach, which has been described in numerous
is composed of a number of specific strategies or ACTFL-related publications (see, e.g., Higgs, 21;
behaviors. Successful language learners use a wide Byrnes and Canale, 4) and in the journals of other ma-
range of these strategies-the ones that are most ap- jor professional organizations. The proficiency ap-
propriate for them and the task at hand. For example, proach emphasizes the learner’s reaching a measurable
good language learners manage their own learning level of proficiency (ability to use the language com-
process through metacognitive strategies, such as pay- municatively) in the four skill areas of listening,
ing attention, consciously searching for practice op- reading, speaking, and writing. It might be said that
portunities, planning for language tasks, self- the communicativeapproach and the proficiency ap-
evaluating, and self-monitoring.Such learners control proach are actually one and the same, except that the
their emotions and attitudes through affective latter focuses more clearly than the former on
strategies, such as anxiety reduction and self- measurement issues-that is, measuring the degree to
encouragement. They work with others to learn the which language proficiency or communicative com-
language, using social strategies such as asking ques- petence is de~eloped.~ No matter which term is used,
tions and becoming culturally aware. They also use the approach stresses the importance of active, com-
memory strategies, such as grouping, imagery, and municative involvement in language learning. In order
structured reviav, to get information into memory and to highlight the essentially communicative nature of
to recall it when needed. Successfullanguage learners the instruction involved, we will use the term com-
employ the new language directly with cognitive municativeapproach throughout this article, although
strategies, such as reasoning, analyzing, and sum- the labels-communicative and proficiency-are fair-
marizing. Finally, they overcome knowledge limita- ly interchangeable as regards ultimate instructional
tions through compensationstrategies such as guess- goals and practical classroom activity.
FOREIGN LANGUAGE ANNALS - FEBRUARY 1989 31
FIGURE 1
Strategy Classification System
Direct SUataies
(Memory, Cognitive. and Compansation Strategies)
1. Grouping
Creating
A. menial Associatinglelaborating
linkages
Plaang new words into a context
Using imagery
Semantlc mapping
Using Keywords
Emoloving<
action
;: Using physical response
Repeating
‘
4. Recombining
5. Practicing naturalisiicaily
II. QQJlWe
strategies 1 Reasoning deductively
2. Analyzing expressions
5 Transferring
1, Taking notes
D. Creating
structure for 2. Summarizing
input 8 OUlDUt
3. Highlighting
/ 2.1. Using
Using linpnstic clues
Guessing
inielligently other clues
2 Gening helo
7 Coinlrg words
8 Using a arcumlocutlon or synonvrn
-
32 FOREIGN LANGUAGE ANNALS - FEBRUARY 1989
FIGURE 1 (Continued)
4
2. Organmng
3. Setting goals and oblecrives
Arranging 8
planning 4. Identifying the purpose of a language task
your learning (purposeful Iisteninglreadingrspeakingrwming)
Evaluating
your learning
<:: Sen-rnonnoring
Selt-evaluating
Lowering
your
anxiety
:: Using progressive relaxation
3. Using laughter
Rewarding yourself
Asming
questions
< 1. Asking tor clardication or verification
Empathizing
with others
/ 2. 1. DeveloDing cultural understanding
Four Main Principles. There are many ways of for communicative competence in geneml. For instance,
discussing the “ingredients” of a communicative ap- metacognitive strategies such as paying attention and
proach which covers myriad forms and processes. In self-monitoring enable learners to focus, plan, and
this article we will focus on four main underlying and evaluate their progress as they move toward com-
interrelated principles, which are: municative competence Affective strategies develop the
I. the attainment of communicative com- self-confidenceand persevemce needed for learners to
petence as the main goal; involve themselves actively in language learning, a re-
2. dealing communicatively with forms and quirement for attaining communicative competence.
errors; Social strategies provide increased interaction and more
3 . an orientation which integrates the four empathic understanding, two qualities necessary to
language skills; and reach communicativecompetence The strategygroups
4. a focus on meaning, context, and authentic just named serve to develop communicative com-
language. petence on all fronts.
Each of the principles of the communicative ap- In addition, some strategies or strategy groups clearly
proach implicitly encourages learners to take greater facilitate the development of speci3c aspects of com-
responsibilityfor their own learning and to use a wide municative competence: grammatical, socio-
range of language learning strategies. Why this should linguistic, discourse, and strategic elements. For in-
be so is examined in the next section. stance, memory strategies, such as using imagery and
structured review, and cognitive strategies, such as
How the Four Communicative Principles Foster analysis, deductive reasoning and contrastive analysis,
Good Language Learning Strategies strengthen grammatical accuracy. Social strategies-
We will consider how each of the main principles asking questions, cooperating with native speakers,
named above implicitly encourages students to use cooperating with peers, and becoming culturally
more appropriate language learning strategies. aware-powerfully aid sociolinguistic competence.
Compensation strategies, including using contextual
Communicative Competence as the Main Goal. clues for guessing, and social strategies, such as
The fundamental goal of the communicative ap- cooperating and asking questions, encourage greater
proach is communicative competence. Language is a amounts of authentic communication and thus
key form of communication. Therefore, language enhance discourse competence. Compensation
learning means learning to communicate, i.e., learn- strategies-guessing when the meaning is not known or
ing to use the language appropriately for the com- using synonyms or gestures to express the meaning of
munication of meaning in social contexts. In the com- an unknown word or expression-are the heart of
municative approach, all activities are designed and strategic competence,
implemented for the purpose of developing the
learner’s communicativecompetence. Communicative Dealing Communicativelywith Forms and Errors.
competence, according to Canale ( 5 ) and Canale and In communicativeactivities the learner must usually be
Swain (6), includes at least four elements: the immediatejudge of the appropriatenessof language
forms. In some situations, certain forms are clearly
I. grammatical accuracy (competence in the more acceptable than others; but in many cases there
forms of the language); may be several equally appropriate forms from which
2. sociolinguistic competence (ability to use to choose. Certain cognitivestrategies, such as analyz-
the language appropriately in different ing expressions and contrastive analysis, encourage
social contexts); greater understanding of suitable forms, while social
3. discourse competence (coherence and strategies often help learners deal with questions of ap-
cohesion of expression above the level of propriateness in the given social context.
the single sentence); and The communicative approach, while stressing the
4. strategic competence (ability to use tech- need for coherence and cohesion of discourse, is
niques or strategies like gestures or “talking tolerant of errors in form. Errors are not, as in the
around” an unknown word in order to over- Audiolingual Method, avoided at all costs or, if they oc-
come limitations in language knowledge). cur, immediately corrected. On the contrary, in the
communicative approach errors are accepted because
All appropriate language learning strategies are they represent natural, predictable stages in the learn-
oriented toward the goal of communicative com- ing process. In fact, in the communicativeapproach er-
petence. Some language learning strategies are useful rors are often used by teachers (and even learners) to
34
_ _ _ ~ FOREIGN LANGUAGE ANNALS - FEBRUARY 1989
gauge the stage of learning that has been reached and complaints, persuasions). The concept of a notional-
to assess the learning styles and strategies that are functional syllabus springs from this system of mean-
operating at a particular time Self-monitoring and self- ings. One well known notional-functionalsyllabus is the
evaluating are two kinds of metacognitive strategies Threshold Level foreign language syllabus developed by
which help students learn from their errors. Affective the Council of Europe (Van Ek and Alexander, 52). This
strategies involving anxiety reduction and self- syllabus includes six basic functions (imparting and
encouragement help learners accept the inevitability of seeking factual information, expressing and fmding out
errors and give them the courage to take risks, even if attitudes, getting things done, and socializing);seven
errors sometimes result. general notions such as temporal, qualitative,and rela-
tional; and a variety of specific notions related to home,
Four Skills Many mistakenly confuse the term “com- weather, people, and so on. Other communicative
munication” with “speech? In fact, even experts on syllabi, known as task-based syllabi, are related to tasks
language learning have used the term “communication rather than to notions and functions. Although there
strategies” to refer only to certain types of speaking are various ways to organize syllabi in the com-
strategies, thus unwittingly giving the impression that municative approach, meaning and context are always
the skills of reading, listening, and writing are not equal central to the learning experience.
partners in communication. “Communication Meaning can be expressed via authentic, or nearly
strategies” should be defined much more broadly, authentic, language Authentic language is the real vehi-
however, because they are, in fact, related to all four cle of everyday communication in conversation,
language skills. newspapers, books, articles, radio broadcasts, telecasts,
In the communicative approach, all four skills are ex- menus, schedules, posters, billboards, and so on.
plicitly recognized as contributors to communication Depending on the learners’ level of competence or pro-
in highly meaningful ways. Communicationtakes place ficiency, it is sometimes necessary for teachers to slow
not just between listeners and speakersbut also between down or simplify their speech, resulting in a kind of
readers and writers. The communicative approach calls modified authentic language or “teacher talk!’ This is
on learners to develop all these skills. The best way to especially common at the beginning stages of language
do this is through active learning, which necessitates the learning; such languageis much more realistic and con-
use of learning strategies. textualized than traditional pattern drills.
For example, listening and reading in a new language The emphasis on authentic language involves com-
are often difficult,because learners do not know all the municating at the discourselevel (i.e, above the level of
words they encounter. Instead of helplessly throwing up single words or isolated sentences). Authentic language
their hands, or immediately resorting to the dictionary is always contextualized, that is, part of a larger com-
to look up each new word, skillful language learners municative context. Krashen (25)has demonstrated the
employ guessing, an important compensationstmtegy. importance of learners receiving large amounts of such
To develop communicativecompetence in speaking, a meaningful, authentic input, often just a notch above
wide range of social strategies (such as asking questions the learners’ current level of complete comprehension.
and cooperating) and compensation strategies (such as A key strategy sometimeslisted among the cognitive
gesturing and “talking around” the unknown word) is strategiesis practicing naturalistically,that is, practic-
necessary. Competence in the skill of writing requires ing the target language with large amounts of mean-
the use of metacognitive strategies such as planning and ingful, real-life input. AU the other cognitive strategies
self-evaluating. These are just a few examples of how also aid learners in understanding and producing mean-
the four-skill orientation of the communicative ap- ingful messages in the new language Memory strategies
proach generates the real need for language learning help language learners both to remember what they
strategies; for each skill, many more examples of lear- hear and read and to recall this information at will in
ning strategies could be given. order to communicate. Compensation strategies help
learners guess meanings of authenticlanguage input or
Meaning, Context,and Authenticbnguage. Mean- express themselves meaningfully, even when they do not
ing is of utmost importance in the communicative ap- have complete linguistic knowledge.
proach. Many advocates of this approach have studied In authentic, face-to-face conversations promoted by
the nature and appropriateness of meanings in given the communicative approach, learners receive plenty of
contacts. For example, Wilkins (55) proposed that com- natural feedback from conversational partners, ena-
municative meanings fall into two categories: notions bling them to judge whether communicationhas been
(concepts such as time, sequence, quantity, location, fre- successful. Such feedback takes the form of both ver-
quency) and functions (requests, denials, offers, bal and body language and includes many kinds of
FOREIGN LANGUAGE ANNALS - FEBRUARY 1989 35
modes, which are not restricted to traditional language of students learning a foreign or second language do
exercises but are designed, rather, to foster creativity, not inherently sharethe cognitive, strategy-related,and
problem-solving skills, and interpersonalcooperation. personality characteristicsof good language learners
Communicative instruction frequently uses task- outlined in this article. They are not necessarily aware
oriented activities,which require students to carry out of the power of language learning strategies for
specific tasks cooperatively, such as creating a facilitating their learning. Many students know little
newspaper or a news broadcast in the target language. about language learning as a process; they think it is
Popular problem-solving activities include working similar to other school subjects and therefore frequently
together to unscramble a message, pooling information have unrealistic expectations. Even though the com-
from different parts of a story, and obtaining informa- municative approach implicitly encourages the use of
tion from multiple sources to make a decision. Target improved language learning strategies, not every student
language debates and discussions, as well as cultural will automatidy “catch on” to these strategies without
events like celebrationsand festivals, are often found in additional help and guidance.
communicative classrooms. For these reasons, it is essential that the teacher
One of the most effective ways of encouragingboth develop the learners’ awareness and use of learning
communication and the use of language learning strat- strategies by offering training in which the strategies are
egies is simulatiodgaming. We will describe its features, made very explicit. In this way, the teacher takes on yet
because simulation/gaming is perhaps the clearest ex- another role, that of strategy trainer.
ample of active learning in communicativeclassrooms. Strategy training can and should be linked with
simulatiodgaming provides an effective framework for regular language learning activities, and can be effec-
communication to take place and returns the element tively conducted through simulations,games, and other
of play to the language classroom. It includes a varie- active exercises. Strategy training must be presented so
ty of activities ranging from “homemade” role-plays, that learners explicitly understand why particular
simple games, and dramatic activities, through more strategies are important, how these strategies can be
sophisticated,commercially-producedgames, to com- used, how to evaluate their usefulness, and how to
plex simulated negotiation sessions. transfer them to new situations and tasks. As part of the
Simulation/gaming naturally encourages needed training, honest discussions of feelings are needed to ad-
changes in teacher and student roles and introduces dress the frequently poor attitudes that language
more natural communicationpatterns and processes in- learners exhibit about language learning in general, as
to the classroom. In a simulation, language learners well as the resistence they often show toward taking
replicate external reality to a large extent, and also responsibility for their own learning. A complete, eight-
discover an internal social reality within the activity step model for strategytraining, starting with assessing
itself. In both games and simulations, learners parti- strategy needs and ending with evaluation of the train-
cipate in situationsin which they want to communicate; ing, is found in Oxford (37).
they forget they ~ I Clearning a language as they become With the introduction of strategy training, students
involved in the activity. Because simulations and games learn much more than a particular content area or set
offer a safe learning environment where errors are ac- of gimmicks. It is accurate to state that as a strategy
cepted, learners’ inhibitions and anxieties are often trainer, the teacher becomes instrumental in helping
reduced, and therefore fluency is frequently increased. each student to develop the self-awarenessof how he or
Additional details on simulation/gaming as a tool for she learns, as well as the knowledge and means to max-
communicative language teaching are offered by imize all learning experiences, even outside of the
Crookall and Oxford (10): language learning area. Perhaps the greatest benefit
In communicative language classrooms any and all derived from training in language learning strategiesis
active learning modes, such as simulation/gaming, em- that such training helps to provide a framework which
body the concept which also underlies language learn- can successfullybe utilized in any learning situation.
ing strategies:the need for learners to become actively Strategy training has a great impact on teachers as
and responsibly involved in their own learning. Active well as on their students. In training their studentsto use
learning modes call for active language learning various learning strategies, it is natural that teachers
strategies which engage students totally in the learn- focus, at least at fist, on those learning strategies which
ing process-intellectually, emotionally, socially, and (in are compatible with their own individual teaching
certain simulatiodgames and movement exercises)even strategiesand with their basic styles, i.e., general orien-
physically. tations to the environment or broad approaches to
teaching/learning (eg., global vs. analytic, reflective vs.
Strategy Training. Unfortunately, the majority impulsive). Through the presentation of strategies,
FOREIGN LANGUAGE ANNALS - FEBRUARY 1989 37
many teachers begin to examine their own teaching methods, and techniquesalso &st which might not be viewed
strategies, as well as their underlying style preferences. as directly arising from the so-called communicativeapproach
Our own observation and experience show that student but which share at least some elements of the same
performance is linked to the compatibility of the in- philosophical and pedagogical heritage For instance, the
dividual strategies and styles of teachers and students.6 Natuml A p p m h of W h e n and Tm~ll(26)focuses on com-
munication of meaningful messages, overcoming of affective
Many times the teacher’s learning/teaching style and barriers to learning, and producing an ‘’aacqUisiti0n”situation
the strategies he or she prefers may be in direct conflict rather than a “learning” situation (see Ellis, 15, and Omaggio,
with the styles and strategies of the students. Just as 34, for a critique). Emotional or affective aspects of language
students should take responsibility for their own learn- learning are a special focus of two other methods Community
ing, teachers should be actively prepared to accom- LanguageLearning, which is based on psychological counsel-
modate learning styles and strategies that are distinct ing principles (Curran, 14; LaForge, 27) and Suggatopedia,
from their own. which uses music, breathing exercises, and special classroom
arrangements in order to help students relax (Bancroft, 2;
Conclusions Lozanov, 29). Some Canadian and American foreign language
immersionpmgmms have allowed young children to learn all
We have discussed the characteristics of good
their school subjects in the new language and have been par-
language learners and the strategiesthey employ, and
ticularly successful in developing oral skills and positive at-
we have shown how the communicative approach titudes (seeCurtain and Rhodes, 13; Cohen, 8; Gardner, 19;
facilitates the implementation of these strategies. We Tucker d al., 51). The Silent Way forces studentsto takecharge
have also discussed some important classroom implica- of their ownlaming, as well as their owncommunication,in
tions of strategiesin the context of the communicative a “discovery” format with minimal interference from the
approach. teacher (Gattegm, 20). Asher’s Total PhysicalResponse tech-
We can visualize our foregoingdiscussionas a circle. nique addresses the listening side of communicative com-
In this circle the four principles of the communicative petence through gamelike commands and physical responses;
approach imply and actively encourage good language and although freeCommunicationis constrained,studentsleam
to pay attention and respond in a way that allows them to en-
learning strategies. In combination, these principles and
joy learning(Asher, 1). For more details on these and other ap-
their associated strategies imply and foster certain
proaches, methods, and techniques, see Crookall et al. (11).
communication-oriented organizationalstructuresand We will not discussthe distinctionsamong performance,
classroom activities. These in turn lead to greater com- proficiency, skill, and competence as debated in the applied
municative competence, the primary goal of the com- linguisticsand language learning fields. Suffice it to say that
municative approach. performance is often viewed as the aspect of proficiency, skill,
Despite the variability with which the communicative or competence which is measurable or observable
approach might be applied, the principles described * Though information gaps generally involve two people,
h e 4 along with myriad language learning stmtegies, are it is possibleto consider alllanguage learning (and perhaps all
clearly embodied in communicative classroom struc- learning in general) as dealing with information gaps. There
is a great deal that the learner does not know; just reading the
tures and activities. The communicative approach,
newspaper in the target language involves overcomingmany
which involves a clear need to develop and use ap-
information gaps.
propriate language learning strategies, presents the 5 see also Coleman (9); crookall et al. (11); cunningsworth
learner with the challenge of achieving a greater degree and Homer (12); Morgenstem (31); Oxford and Crookall (40,
of selfiliredon in his or her learning and exponentially 41); Emery (16); Matheidesz (30); Jones (24);Saunders and
increases the variety of opportunities available for Crookall (47); Scarcella and Crookall (50).
developing communicative competence. Lavine found that she was made aware of this through the
field test of Oxford‘s (37) book on language learning strategies
NOTES at the University of Maryland. Lavine‘s attempt to address
See Oxford (37, 38); Oxford and Nyikos (42); Oxford, styles different from her own caused consciouschanges in her
Nyikos, and Ehrman (43); Politzer (44). teaching approach.
2 This information is synthesized from many contributors,
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