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Test Bank for Human Resource Management 1st

Edition by Phillips

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Test Bank for Human Resource Management 1st Edition by Phillips

Chapter 9: Base Compensation

TRUE/FALSE

1. How organizations choose to compensate employees can make those organizations more or
less attractive as employers, motivate different employee behaviors, and affect financial
outcomes.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

2. Employees exchange their labor for both financial and nonfinancial rewards.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

3. Employees and their employers have an exchange relationship in which employees apply their
time and talents to create value for the organization in exchange for tangible and intangible
rewards that employees value.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

4. There is one main type of compensation.

ANS: F PTS: 1 DIF: Difficulty: Easy


REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

5. Incentive pay is a popular form of indirect compensation.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

6. Base pay reflects the size and scope of an employee’s responsibilities.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

7. In large companies, severance pay is given to all employees upon termination of their
employment.

ANS: F PTS: 1 DIF: Difficulty: Moderate


REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
1

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8. Total rewards include everything an employee perceives to be of value that results from the
employment relationship but excludes the physical work environment, organizational culture,
professional development, recognition, and work/life balance.

ANS: F PTS: 1 DIF: Difficulty: Easy


REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

9. There are numerous laws requiring severance pay.

ANS: F PTS: 1 DIF: Difficulty: Challenging


REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Comprehension

10. One goal of a strategic compensation system is to attract and retain qualified employees.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

11. Compensation is not considered a strategic tool.

ANS: F PTS: 1 DIF: Difficulty: Moderate


REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

12. A strategic perspective on compensation focuses on tailoring a firm’s compensation system to


reinforce the firm’s business strategy.

ANS: T PTS: 1 DIF: Difficulty: Moderate


REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

13. Diversified firms are more likely to link employee pay with business unit performance,
whereas less diversified firms are more likely to link employee pay with corporate
performance.

ANS: T PTS: 1 DIF: Difficulty: Moderate


REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

14. Direct financial compensation is influenced by the organization, the job, the specific
employee, and external factors.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 293 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
2
15. To maximize your own compensation, carefully choose your industry as well as your career.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 293 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

16. Pay followers pay their frontline employees as high a wage as possible.

ANS: F PTS: 1 DIF: Difficulty: Easy


REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

17. The resource dependence theory proposes that organizational decisions are influenced by both
internal and external agents who control critical resources.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

18. Seniority and merit are two of the largest influences on wage differentials among people
holding the same job in an organization.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 295 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

19. The labor market is all of the potential employees located within a geographic area from
which the organization might be able to hire.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 295 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

20. A cost-of-living allowance is a clause in union contracts that allows the company to argue
against an increase in wages.

ANS: F PTS: 1 DIF: Difficulty: Easy


REF: p. 297 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

21. Market pricing identifies the economic worth of a job on the open labor market based on what
is needed to attract and retain qualified individuals.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 298 OBJ: LO: 9-3 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
3
22. Any characteristic used to provide a basis for judging a job’s value is called a compensation
factor.

ANS: F PTS: 1 DIF: Difficulty: Easy


REF: p. 302 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

23. In applying the point factor method, benchmark jobs are selected based on their having
equitable pay and representing a wide range of the compensable factors.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 301 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

24. The Hay Group Guide Chart-Profile Method is a point-factor system used to produce both a
profile and a point score for each position.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 303 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

25. The Position Analysis Questionnaire is a structured job evaluation questionnaire that is
statistically analyzed to calculate pay rates based on how the labor market is valuing worker
characteristics.

ANS: T PTS: 1 DIF: Difficulty: Easy


REF: p. 303 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

MULTIPLE CHOICE

1. __________ is compensation received in the form of salary, wages, commissions, stock


options, or bonuses.
a. Direct financial compensation c. Incentive pay
b. Benefits d. Indirect financial compensation
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

2. __________ is/are the largest element of base compensation.


a. Direct financial compensation c. Incentive pay
b. Benefits d. Indirect financial compensation
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
4
3. __________ include(s) all the tangible and financially valued rewards that are not included in
direct compensation, including free meals, vacation time, and health insurance.
a. Direct financial compensation c. Incentive pay
b. Benefits d. Indirect financial compensation
ANS: D PTS: 1 DIF: Difficulty: Easy
REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

4. Indirect financial compensation is also referred to as __________.


a. direct financial compensation c. incentive pay
b. benefits d. indirect financial compensation
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

5. __________ is a popular form of indirect compensation.


a. Direct financial compensation c. Incentive pay
b. Benefits d. Indirect financial compensation
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 290 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

6. __________ includes casual dress codes and flexible work hours.


a. Direct financial compensation c. Incentive pay
b. Nonfinancial compensation d. Indirect financial compensation
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

7. Development opportunities can be considered a type of __________.


a. direct financial compensation c. incentive pay
b. nonfinancial compensation d. indirect financial compensation
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation KEY: Bloom's: Knowledge

8. __________ typically reflects the size and scope of an employee’s responsibilities.


a. Incentive pay c. Severance pay
b. Base pay d. Benefits
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
5
9. __________ is typically reviewed annually in light of an individual’s performance and
experience, competitive trends, and the geographic location of the job.
a. Incentive pay c. Severance pay
b. Base pay d. Total rewards
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

10. Julie has just been laid off from her job, and her company has agreed to pay her $15,000 for
each year she was with the company. This is an example of __________.
a. incentive pay c. severance pay
b. base pay d. total rewards
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

11. The amount of __________ a departing employee receives is typically based on their length
of eligible employment with the company.
a. incentive pay c. severance pay
b. base pay d. total rewards
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

12. There is no legal requirement to provide __________.


a. financial compensation c. severance pay
b. base pay d. total rewards
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

13. __________ refers to everything an employee perceives to be of value that results from the
employment relationship.
a. Incentive pay c. Severance pay
b. Base pay d. Total rewards
ANS: D PTS: 1 DIF: Difficulty: Easy
REF: p. 291 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: What Is Compensation? KEY: Bloom's: Knowledge

14. __________ pays employees a set amount regardless of performance.


a. Variable pay c. A pay mix
b. Fixed pay d. A pay structure
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
6
15. _________ bases some or all of an employee’s compensation on employee, team, or
organizational performance.
a. Variable pay c. A pay mix
b. Fixed pay d. A pay structure
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

16. __________ reinforces the competitive advantage of cost efficiency because the pay system
helps to control labor costs.
a. Variable pay c. A pay mix
b. Fixed pay d. A pay structure
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

17. To maximize motivation, __________ is usually based on performance over which the
employee has some degree of control.
a. variable pay c. a pay mix
b. fixed pay d. a pay structure
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

18. __________ is the array of pay rates for different work or skills within a single organization
a. Variable pay c. Pay mix
b. Fixed pay d. Pay structure
ANS: D PTS: 1 DIF: Difficulty: Easy
REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

19. __________can be designed to price jobs at the prevailing market rate or to preserve internal
pay equity by compensating each job consistently with the positions above and below it in the
company hierarchy.
a. Variable pay c. The pay mix
b. Fixed pay d. The pay structure
ANS: D PTS: 1 DIF: Difficulty: Easy
REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

20. __________ is the relative emphasis given to different compensation components.


a. Variable pay c. Pay mix
b. Fixed pay d. Pay structure
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 292 OBJ: LO: 9-1 NAT: BUSPROG: Analytic
TOP: Strategic Compensation KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
7
21. __________ financial compensation is influenced by the organization, the job, the specific
employee, and external factors.
a. Variable c. Direct
b. Indirect d. Fixed
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 293 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

22. Different industries and different organizations within an industry are able to pay differently
based on their __________ and resources.
a. competition c. position
b. profitability d. compensation
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

23. A pay __________ is an organization with a compensation policy of giving employees greater
rewards than their competitors do.
a. leader c. follower
b. challenger d. structure
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 293 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

24. A pay __________ pays their frontline employees as little as possible.


a. leader c. follower
b. challenger d. structure
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

25. __________ often pay below the market average wage rate due to an inability to pay more or
a belief that their employees are easily replaceable.
a. Pay leaders c. Pay followers
b. Pay challengers d. Pay structures
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

26. __________ often experience high turnover and lower employee performance.
a. Pay leaders c. Pay followers
b. Pay challengers d. Pay structures
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
8
27. Companies with an innovation or customer service strategy use the pay __________ strategy
to attract and retain higher quality employees who are critical to their success.
a. leader c. follower
b. challenger d. structure
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

28. The __________ theory proposes that organizational decisions are influenced by both internal
and external agents who control critical resources.
a. resource dependence c. critical resource
b. resource independence d. critical dependence
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

29. According to the __________ theory, an organization must acquire resources to survive, and it
interacts with other actors who control such resources.
a. resource dependence c. critical resource
b. resource independence d. critical dependency
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 294 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

30. __________ differentials are differences in pay between various workers, groups of workers,
or workers within a career field.
a. Wage c. Market
b. Labor d. Legal
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 295 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

31. Seniority and merit are two of the largest influences on __________ among people holding
the same job in an organization.
a. wage differentials c. labor unions
b. labor markets d. labor laws
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 295 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

32. A __________ consists all of the potential employees located within a geographic area from
which the organization might be able to hire.
a. wage differential c. labor union
b. labor market d. labor laws
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 295 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
9
33. __________ expand as positions are located higher in the organization.
a. Wage differentials c. Labor union effects
b. Labor markets d. Labor laws
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 295 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

34. The __________ during the time of an employee’s hire can result in differing pay for
employees in the same job.
a. wage differential c. labor union effect
b. labor market d. labor laws
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 295 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

35. __________ influence compensation through the process of collective bargaining.


a. Wage differentials c. Labor unions
b. Labor markets d. Labor laws
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 297 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

36. If a nonunionized company wants to be competitive in the __________, it often must at least
match the terms of the local union contract.
a. wage differential criteria c. labor union category
b. labor market d. labor environment
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 297 OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Knowledge

37. __________ pricing uses external sources of information about how others are compensating
certain positions to assign value to similar jobs.
a. Arcade c. Market
b. Compensation d. Organizational
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 298 OBJ: LO: 9-3 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

38. __________ pricing is particularly important when an organization believes that it must pay
competitively in the open market to attract sufficient numbers of appropriately qualified
talent.
a. Arcade c. Market
b. Compensation d. Organizational
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 298 OBJ: LO: 9-3 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
10
39. __________ are jobs that tend to exist across departments and across diverse organizations,
allowing them to be used as a basis for compensation comparisons.
a. Benchmark jobs c. Evaluations jobs
b. Job evaluations services d. Compensation jobs
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 300 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

40. A __________ may have slightly different job titles across organizations but has enough
consistency that it can be used as a basis for comparison.
a. benchmark job c. benchmark evaluation
b. job evaluation tier d. compensation evaluation
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 300 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

41. A __________ is a systematic process that uses expert judgment to assess differences in value
between jobs.
a. benchmark job tier c. benchmark evaluation
b. job evaluation d. compensation evaluation
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 300 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

42. A __________does not address employees, their performance, or their pay—only the relative
size and value of a job compared to other jobs in the organization.
a. benchmark job c. benchmark evaluation
b. job evaluation d. compensation evaluation
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 300 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

43. The __________ of job evaluation subjectively compares jobs to each other based on their
overall worth to the organization.
a. ranking method c. point factor method
b. job classification d. compensable factor
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 301 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

44. __________ of job evaluation subjectively classifies jobs into an existing hierarchy of grades
or categories.
a. The ranking method c. The point factor method
b. Job classification d. The compensable factor
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 300 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
11
45. The __________ of job evaluation uses a set of compensable factors to determine the value of
each job.
a. ranking method c. point factor method
b. job classification criteria d. compensable factor
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 300 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

46. A __________ is any characteristic used to provide a basis for judging a job’s value.
a. ranking c. point factor
b. job classification d. compensable factor
ANS: D PTS: 1 DIF: Difficulty: Easy
REF: p. 300 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

47. A __________ must be clearly and carefully established, and the levels of each factor must
mean the same to all pay rates
a. ranking method c. point factor method
b. job classification d. compensable factor
ANS: D PTS: 1 DIF: Difficulty: Easy
REF: p. 300 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Evaluating the Worth of a Job KEY: Bloom's: Knowledge

48. __________ is the generation of salary structures and pay levels for each job based on the job
evaluation data
a. Job pricing c. Pay grade reckoning
b. Single pay rate status d. Broadbanding
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 304 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

49. Under a __________ system a single market-determined rate is paid for the job.
a. job pricing c. pay grade
b. single pay rate d. broadbanding
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 304 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

50. __________ systems are appropriate when the job doesn’t allow for a significant performance
difference across employees, and when the employee is paid for time on the job or for simply
completing the job as directed.
a. Job pricing c. Pay grade
b. Single pay rate d. Broadbanding
ANS: B PTS: 1 DIF: Difficulty: Moderate
REF: p. 304 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
12
51. Many organizations, including the military, base their compensation plans on ________.
a. job pricing c. pay grades
b. single pay rate d. broadbanding
ANS: C PTS: 1 DIF: Difficulty: Moderate
REF: p. 304 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

52. A __________ is the range of possible pay for a group of jobs.


a. job price c. pay grade
b. single pay rate d. broadband
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 304 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Knowledge

53. A _________ is derived from factors including education, tasks performed, and required skills
and abilities.
a. job price c. pay grade
b. single pay rate d. broadband
ANS: C PTS: 1 DIF: Difficulty: Moderate
REF: p. 304 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

54. A __________ clarifies compensation by communicating what an employee’s base


compensation will be based on, and how long they hold the job.
a. job price c. pay grade
b. single pay rate d. broadband
ANS: C PTS: 1 DIF: Difficulty: Moderate
REF: p. 304 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

55. __________ is the use of very wide pay grades to increase pay flexibility.
a. Job pricing c. Pay grade reckoning
b. Single pay rate tiers d. Broadbanding
ANS: D PTS: 1 DIF: Difficulty: Moderate
REF: p. 305 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

56. __________ was popularized in the 1990s to support flatter, faster, de-bureaucratized
organizational cultures and to empower managers to make compensation decisions.
a. Job pricing c. Pay grading
b. Single pay rating d. Broadbanding
ANS: D PTS: 1 DIF: Difficulty: Moderate
REF: p. 305 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
13
57. The successful adoption of __________ requires managers to be trained in the approach as
this method puts them in charge of the majority of pay decisions
a. job pricing c. pay grading
b. single pay rating d. broadbanding
ANS: D PTS: 1 DIF: Difficulty: Moderate
REF: p. 305 OBJ: LO: 9-4 NAT: BUSPROG: Analytic
TOP: Job Pricing KEY: Bloom's: Comprehension

58. __________ equity is evaluated both internally and externally.


a. Compensation c. Employee
b. Internal d. External
ANS: A PTS: 1 DIF: Difficulty: Moderate
REF: p. 306 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

59. __________ equity exists when employees perceive their pay to be fair relative to the pay of
other jobs in the organization.
a. Compensation c. Employee
b. Internal d. External
ANS: B PTS: 1 DIF: Difficulty: Moderate
REF: p. 306 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

60. __________ equity refers to the perceived fairness of the relative pay between employees
performing similar jobs in the same organization.
a. Compensation c. Employee
b. Internal d. External
ANS: C PTS: 1 DIF: Difficulty: Moderate
REF: p. 306 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

61. __________ equity exists when an organization’s employees believe that their pay is fair
when compared to what other employers pay their employees who perform similar jobs.
a. Compensation c. Employee
b. Internal d. External
ANS: D PTS: 1 DIF: Difficulty: Moderate
REF: p. 306 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

62. The idea of __________ is that if two jobs have equal difficulty requirements, the pay should
be the same, regardless of who fills them.
a. comparable worth c. compensation equity
b. wage rate compression d. pricing equity
ANS: A PTS: 1 DIF: Difficulty: Moderate
REF: p. 306 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
14
63. __________happens when starting salaries for new hires exceed the salaries paid to
experienced employees.
a. Comparable worth c. Compensation equity
b. Wage rate compression d. Pricing equity
ANS: B PTS: 1 DIF: Difficulty: Moderate
REF: p. 306 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

64. __________ is an internal equity issue that can create morale problems and increase turnover
of highly skilled and experienced employees as they seek higher salaries elsewhere.
a. Comparable worth c. Compensation equity
b. Wage rate compression d. Pricing equity
ANS: B PTS: 1 DIF: Difficulty: Moderate
REF: p. 306 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

65. The primary cause of __________ is increasing market rates for skills that are in short supply.
a. Comparable worth c. Compensation equity
b. Wage rate compression d. Pricing equity
ANS: B PTS: 1 DIF: Difficulty: Moderate
REF: p. 306 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

66. A __________ refers to lucrative benefits including bonuses and stock options given to
executives in the event a company is taken over.
a. golden balloon c. parachute payment
b. golden parachute d. balloon payment
ANS: B PTS: 1 DIF: Difficulty: Moderate
REF: p. 307 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

67. __________ are pay increases to account for a higher cost of living in one country versus
another.
a. Cost-of-living adjustments c. Hardship premiums
b. Housing allowances d. Tax equalization payments
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 310 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

68. __________ are payments to subsidize or cover housing and other related costs in high-cost
areas.
a. Cost-of-living adjustments c. Hardship premiums
b. Housing allowances d. Tax equalization payments
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 310 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
15
69. __________ increase salary for living in an area with a lower quality of life or less safety.
a. Cost-of-living adjustments c. Hardship premiums
b. Housing allowances d. Tax equalization payments
ANS: C PTS: 1 DIF: Difficulty: Easy
REF: p. 310 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

70. __________ increase salary to make up for higher taxes that reduce take-home pay and
decrease employees’ purchasing power.
a. Cost-of-living adjustments c. Hardship premiums
b. Housing allowances d. Tax equalization payments
ANS: D PTS: 1 DIF: Difficulty: Easy
REF: p. 310 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

71. __________ are larger and/or more frequent raises to maintain employees’ purchasing power
in the face of inflation.
a. Cost-of-living adjustments c. Hardship premiums
b. Inflation adjustments d. Tax equalization payments
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 310 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Issues KEY: Bloom's: Comprehension

72. The __________ is a federal law that sets standards for minimum wages, overtime pay, and
equal pay for men and women performing the same job.
a. Fair Labor Standards Act
b. Equal Pay Act
c. Equal Employment Opportunity Commission
d. Workers’ Compensation Act
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 311 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Laws and Regulations KEY: Bloom's: Comprehension

73. The __________ was passed in 1938 to stimulate economic recovery from the Great
Depression and sets standards for minimum wages and equal pay for men and women
performing the same jobs.
a. Fair Labor Standards Act
b. Equal Pay Act
c. Equal Employment Opportunity Commission
d. Workers’ Compensation Act
ANS: A PTS: 1 DIF: Difficulty: Easy
REF: p. 311 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Laws and Regulations KEY: Bloom's: Comprehension

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
16
74. The Equal Employment Opportunity Commission administers and enforces the _________,
which prohibits gender-based wage discrimination.
a. Fair Labor Standard
b. Equal Pay Act
c. Equal Employment Opportunity Commission
d. Workers’ Compensation Act
ANS: B PTS: 1 DIF: Difficulty: Easy
REF: p. 312 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Laws and Regulations KEY: Bloom's: Comprehension

75. The __________ is a type of insurance that replaces wages and medical benefits for
employees injured on the job in exchange for relinquishing the employee’s right to sue the
employer for negligence.
a. No legal recourse insurance c. Medical benefits
b. No fault d. Workers’ compensation
ANS: D PTS: 1 DIF: Difficulty: Easy
REF: p. 311 OBJ: LO: 9-5 NAT: BUSPROG: Analytic
TOP: Compensation Laws and Regulations KEY: Bloom's: Comprehension

ESSAY

1. What is the difference between financial and nonfinancial compensation? Be sure to include
direct financial compensation and in-direct financial compensation.

ANS:
Employees exchange their labor for both financial and nonfinancial rewards. Financial
compensation is both direct and indirect. Direct financial compensation consists of the pay an
employee receives in the form of wages, salary, bonuses, and commissions. Direct financial
compensation is the largest element of base compensation. Indirect financial compensation
consists of all the tangible and financially valued rewards that are not included in direct
compensation, including free meals, vacation time, and health insurance. Incentive pay is a
popular form of indirect compensation. Nonfinancial compensation includes employee
rewards and incentives that are not financial in nature. Flexible work schedules that give
employees an alternative to an 8-to-5 work schedule, development opportunities, casual dress
codes, and helping employees balance work with the other demands in their life are all
valuable to employees and can be considered a type of compensation.

PTS: 1 DIF: Difficulty: Moderate REF: p. 290


OBJ: LO: 9-1 NAT: BUSPROG: Analytic TOP: What Is Compensation?
KEY: Bloom's: Comprehension

2. What are the goals of a strategic compensation system?

ANS:
The goals of a strategic compensation system are to:
• Attract and retain qualified employees
• Reflect the relative value of each job
• Be externally competitive and internally consistent and fair

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
17
• Motivate individual performance and employees’ contribution to
organizational goal achievement
• Foster employee engagement and productive work relationships
• Comply with all state and federal laws and regulations.

A strategic perspective on compensation focuses on tailoring a firm’s compensation system to


reinforce the firm’s business strategy. Because a good fit, or alignment, between a firm’s
business strategy and its human resource management system leads to better firm
performance, a company’s business strategy should be a key determinant of its compensation
system.

PTS: 1 DIF: Difficulty: Moderate REF: p. 292


OBJ: LO: 9-1 NAT: BUSPROG: Analytic TOP: Strategic Compensation
KEY: Bloom's: Comprehension

3. Define the labor market, and explain how it can affect compensation.

ANS:
The labor market for a position consists of all of the potential employees located within a
geographic area from which the organization might be able to hire. Many organizations try to
set compensation at a level consistent with the prevailing rate in the relevant labor market.
The labor market differs for different positions. The labor market expands as positions are
located higher in the organization. Different geographic labor markets often have different
compensation levels. The labor market during the time of an employee’s hire can result in
differing pay for employees in the same job.
(Explanations will vary.)

PTS: 1 DIF: Difficulty: Challenging REF: p. 295


OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Application

4. What are some global issues surrounding compensation?

ANS:
Setting compensation rates in local markets around the world can create wide variability in
pay. For example, market pay for an engineer in the U.S. might be $75,000 but in India the
same position might warrant only the equivalent of $12,000. Decisions must be made
regarding how to balance compensation in the local currency and market with the company’s
average pay for that position. Employees in different countries also differently value various
types of compensation. Although the U.S. tends to emphasize bonuses and incentives, areas
including Asia put more weight on salary than bonuses.

PTS: 1 DIF: Difficulty: Challenging REF: p. 298


OBJ: LO: 9-2 NAT: BUSPROG: Analytic
TOP: What Influences Direct Financial Compensation? KEY: Bloom's: Application

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
18
5. What is market pricing? Explain the factors that determine the usefulness of market pricing.

ANS:
Market pricing uses external sources of information about how others are compensating a
certain position to assign value to a company’s similar job. Market pricing identifies the
economic worth of a job on the open labor market based on what is needed to attract and
retain qualified individuals. Market pricing is particularly important when an organization
believes that it must pay competitively in the open market to attract sufficient numbers of
appropriately qualified talent.
The usefulness of the market pricing method depends on the accuracy of the job
analysis used to define the job, the ability to find similar jobs in the labor market, and the
quality and comprehensiveness of the market pricing data available for those jobs. Because it
can be difficult to identify comparable jobs and obtain accurate market rate information,
particularly for specialized jobs in which companies tend to develop their own talent, market
pricing can be difficult to use.

PTS: 1 DIF: Difficulty: Challenging REF: p. 298


OBJ: LO: 9-4 NAT: BUSPROG: Analytic TOP: Job Pricing
KEY: Bloom's: Application

6. Compare and contrast the four most used methods to evaluate jobs.

ANS:
The nonquantitative ranking method subjectively compares jobs to each other based on their
overall worth to the organization or their relative difficulty, ranking them from most to least
valuable. The ranking is based on subjective judgments of characteristics including skill, the
mental and physical effort required, responsibility, and working conditions. Because of the
number of comparisons required, the ranking method is best for smaller organizations with
less than 30 jobs to be evaluated.
The job classification method subjectively classifies jobs into an existing hierarchy of
grades or categories. Each level in a grade or category has a description and list of associated
job titles, and each job is subjectively assigned to the grade or category that is the closest
match with the entire job. A common set of job grading standards developed for an
occupation, that distinguish different levels of work, are used to ensure equity in assigning
jobs to a grade or category
The point factor method of job evaluation uses a set of compensable factors to
determine the value of each job. In applying the point factor method, benchmark jobs are
selected based on their having equitable pay (neither overpaid nor underpaid) and representing
a wide range of the compensable factors. These benchmark jobs are rated on each factor, and
the resulting points are summed to produce a total point score for each job. The benchmark
jobs are then grouped by their total point scores and assigned to pay grades with similarly
rated jobs with the total pay for each job divided into pay for each factor. Any necessary
adjustments are then made to ensure equitable valuing of each factor.
The Hay Group Guide Chart-Profile Method is a point-factor system is used to
produce both a profile and a point score for each position. The Hay Group method dates to the
1950s and is used extensively to evaluate executive, managerial, supervisory, and professional
white- and blue-collar jobs. For each job, a point-factor system is used to produce a profile in
which the weight and relationship of the factors reflects the size and nature of the job. For
example, for research jobs, problem solving is weighted more heavily than accountability, but
the reverse is true for production line jobs.
© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
19
PTS: 1 DIF: Difficulty: Challenging REF: p. 301
OBJ: LO: 9-4 NAT: BUSPROG: Analytic TOP: Job Pricing
KEY: Bloom's: Application

7. What is a pay grade? Which type of pay grade describes the job you have now?

ANS:
A pay grade or pay scale is derived from factors including necessary education, tasks
performed, and required skills and abilities. New hires typically start at the minimum pay rate
and work their way up the pay grade. Organizations usually design pay grades by looking at
the positions in their company and identifying basic factors including education needed, tasks
involved, and skills and abilities required. The military’s pay grade structure compensates its
people based on their rank and their time in service at that rank. This type of approach works
well because employees know from the time of enlisting what their base income is, as well as
what it will be after a certain length of time. Although this method of delineating and
communicating compensation grades works for most positions, it doesn’t work as well for
positions such as CEO or sales representative.
(Answers on personal pay grade will vary.)

PTS: 1 DIF: Difficulty: Challenging REF: p. 304


OBJ: LO: 9-4 NAT: BUSPROG: Analytic TOP: Job Pricing
KEY: Bloom's: Evaluation

8. Compare and contrast the types of equity, giving examples of each. Include the terms
comparable worth, wage rate compression, and equity perception in your discussion.

ANS:
Compensation equity is evaluated both internally and externally. Internal equity exists when
employees perceive their pay to be fair relative to the pay of other jobs in the organization.
Most people would find it inequitable if a lower level position is paid more than their job.
Employee equity refers to the perceived fairness of the relative pay between employees
performing similar jobs for the same organization. If a new employee with less experience and
lower skills is paid more than a higher performing, experienced employee then the
experienced employee is likely to perceive unfairness. External equity exists when an
organization’s employees believe that their pay is fair when compared to what other
employers pay their employees who perform similar jobs. If a local competitor pays
employees 20 percent more than their current employer pays them, they probably don’t feel
that this is fair.
Because employees who feel unfairly paid are less motivated and more likely to leave,
it is important to attend to equity perceptions when developing or evaluating a compensation
system. Two of the most common equity issues in compensation are comparable worth and
wage rate compression. The idea of comparable worth is that if two jobs have equal difficulty
requirements, the pay should be the same, regardless of who fills them. The issue is not
whether women and men should be paid the same for doing the same job, but that jobs that
tend to be held by women tend to be paid less than those that tend to be held by men even
though the jobs contribute equally to organizational performance.

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
20
Test Bank for Human Resource Management 1st Edition by Phillips

The reasons why the gender pay gap exists are still unclear, although factors including
discrimination against women, women staying out of the workforce for extended periods due
to family responsibilities, and job evaluation techniques that undervalue female occupations
are all thought to contribute to the issue.
Wage rate compression happens when starting salaries for new hires exceed the
salaries paid to experienced employees. Wage rate compression is an internal equity issue that
can create morale problems and increase turnover of highly skilled and experienced
employees as they seek higher salaries elsewhere. The primary cause of wage rate
compression is increasing market rates for skills that are in short supply.

PTS: 1 DIF: Difficulty: Challenging REF: p. 307


OBJ: LO: 9-4 NAT: BUSPROG: Analytic TOP: Compensation Issues
KEY: Bloom's: Analysis

© 2014 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
21

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