8/13/23, 11:16 PM Certificate of Clearance

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CERTIFICATE OF CLEARANCE

Appeal by non-Singapore Citizens to Apply for Certificate of Clearance 

Apply for Certificate of Clearance 

IMPORTANT NOTICE

Singapore Citizens applying for a Certificate of Clearance (COC) via log in with Singpass, are not required to submit fingerprint impression or book for a fingerprint appointment. Please
indicate the complete postal address including postal code during the application, in order for the COC to be mailed to the postal address indicated. An email notification will be sent
out once the application is approved.

The requirement to submit fingerprint impression or book for a fingerprint appointment is only applicable to non-Singapore Citizens who are applying for a Certificate of Clearance
(COC).

INTRODUCTION

Applicants who have met the eligibility criteria may apply for a COC via the link below. All COC applications are to be made online. COC office does not accept walk-in applications.
Generally, the processing time for a COC is within 5 working days. Once your COC application has been accepted, you will receive an email notification. Failure to provide the required
documents may result in delays or rejection of the application.

Singapore Citizen Applicants

For Singapore Citizens residing in Singapore or overseas, please login via Singpass and complete the online application form. Once your COC application is accepted, the certificate will
be mailed to your postal address as indicated in the online application form. Singapore Citizens are not required to submit any fingerprint impressions or book a fingerprint
appointment.

Non Singapore Citizen Applicants

Non Singapore Citizens may only apply for a COC after making a successful appeal. To appeal, please select “Appeal by non-Singapore Citizens to Apply for Certificate of Clearance”
and complete the online appeal form. You will be notified of the outcome of your appeal within 5 working days. Upon successful appeal, you may proceed to apply for a COC.

Non-Singapore Citizen Applicants residing in Singapore

If you are a non-Singapore Citizen residing in Singapore, upon our acceptance of your COC application, you will receive a notification to book an appointment to have your fingerprints
impressions recorded at Police Cantonment Complex. The COC will be issued to you after verification of your fingerprint impressions at Police Cantonment Complex.

Non-Singapore Citizen Applicants residing overseas

If you are a non-Singapore Citizen residing overseas, you are required to have your fingerprint impressions recorded at an authorised institution in your country of residence (such as
police stations) and mail the original fingerprint impressions along with your COC application receipt to the Certificate of Clearance Office. Upon our receipt and verification of your
fingerprint impressions, the COC will be mailed to your postal address as indicated in the online application form.

COC Delivery by Registered Mail

Please note that the general processing time of 5 working days, excludes the time taken by courier to deliver the COC to your postal address.

COC Office Address

COC Office is located at:

Certificate of Clearance Office

Block D, #02-07/08
Police Cantonment Complex
391, New Bridge Road
Singapore 088762

Fingerprint Form (PDF) (https://www.police.gov.sg/~/media/9FD075711C7B489BBAB1F0109197884E.pdf)

Sample of Fingerprints (PDF) (https://www.police.gov.sg/~/media/204F00239B4D44E694B1D5CECE225B81.pdf)

WHAT YOU NEED


Scanned documentary proof indicating that a COC is

Scanned biometric page of applicant’s valid passport
Click here to apply. (http://www.singpass.gov.sg/) required and for what purpose

  
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8/13/23, 11:16 PM Certificate of Clearance
Scanned Identification Document (ID), front andGovernment
A Singapore back ScannedHow
Agency Website or digital passport-sized photograph
to identify Valid Credit/Debit Card (VISA/MASTERCARD) or i-Banking
account for online payment.

(https://eservices police gov sg/)


Original hardcopy fingerprint impressions

CONTACT DETAILS
You may contact Criminal Records Office at:

Tel : +65 6435 8277 (tel:+6564358277) (between 9.00 am to 5.00 pm Singapore time (GMT+8), from Mondays to Fridays, excluding Public Holidays)
Email : SPF_COC_Office@spf.gov.sg (mailto:SPF_COC_Office@spf.gov.sg)

Estimated time to complete: 15 - 30 mins

LOG IN FOR INDIVIDUAL USERS (SINGPASS)

(https://ecoc.police.gov.sg/eCOCSSOLogin.xhtml)

LOG IN VIA FIN

(https://ecoc.police.gov.sg/eCOCCheckAppealForeigner.xhtml)

Apply for Duplicate Certificate of Clearance 

Book a Fingerprinting Appointment 

Singapore Police Force

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Last updated 20 July 2023

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