Name:

HID#:
CLASS ACTIVITY 1 (50 Marks)
TRL 1110 (TT1.1)
Name Harjeet singh
Student ID A00300981
Question 1
What are four target markets in the accommodations
sector? (4 Marks)
1.business traveller
2.tour group
3.group
4.individual tourist
Question 2
What are four of the ten classification criteria for hotels (4
Marks)
1 size
2.location
3.facilities provided
4.target market
Question 3
What are the price points for hotels and give two examples
of each price point (Hotel Brands). (8 Marks)
1.the price of hotel must be reasonable. For eg
airbnb
2.
3.
4.
 Name:
HID#:
Question 4
What is total quality management in the accommodations
sector? (4 Marks)

Total quality management is balance between guest expectations and real hotels service provided . Such as

providing services for particular types of guest like office

space for business guests.
Question 5
In an organization what improvements in productivity can
be realized at four levels? (4 Marks)

Question 6
What are the five size of properties and the amount of rooms
in each? (10 Marks)

Small hotels upto 50 rooms

Middle size hotels 100 to 300 rooms

Large hotels more than 300 rooms

Chain hotels

Question 7
 Name:
HID#:
What is a reservation? (2 Marks)

Booking a particular room for particular period of time

Question 8
What are the two types of reservation and explain them?
(4 Marks)

Direct reservation
Indirect reservation

Question 9
Name three factors which affect room rates? (3 Marks)

Location
Services

Question 10
 Name:
HID#:
Name the seven room rate types: (7 Marks)

Size
Aminities