230

Abbreviations
AW Alarm Word

LW Limit Word

MSW Main Status Word

FW Fault Word

SFW System Fault Word

AP AFW Application Alarm and Fault Word

Fault tracing
 231

Alarm messages generated by the drive

Alarm Cause What to do

ACS800 TEMP Drive IGBT temperature is excessive. Check ambient conditions.

(4210) Check air flow and fan operation.
9.04 AW 1 bit 4
Check heatsink fins for dust pick-up.
Check motor power against unit power.

ANALOG IO Analogue I/O error on RMIO board If AIMA-01 I/O Module Adapter is used, check
(5441) RMIO board channel CH1 fibre optic cables.
9.04 AW 1 bit 8 Replace RMIO board.

AI<MIN FUNC Analogue control signal is below minimum Check for proper analogue control signal
(8110) allowed value. This can be caused by incorrect levels.
signal level or failure in control wiring. Check control wiring.
9.05 AW 2 bit 10
(programmable Check Fault Function parameter.
Fault Function, see Check analogue input AI minimum value
par. 30.27) settings (parameter group 13 ANALOGUE
INPUTS).

ALM (xx) Drive internal alarm Check for loose connections in drive cabinet.
8.01 MSW bit 7 Write down alarm code (in brackets). Contact
your local ABB representative.

BATT FAILURE APBU branching unit memory backup battery With parallel connected inverter modules,
(5581) error caused by enable backup battery by setting actuator 6 of
- incorrect APBU switch S3 setting switch S3 to ON.
9.05 AW 2 bit 12
- too low battery voltage. Replace backup battery.
Note: Actuator 6 of switch S3 is normally
activated (ON) during commissioning.
Note: Set actuator 6 of switch S3 to OFF when
APBU is stored as spare part.

BR OVERHEAT Brake resistor overload Stop drive. Let resistor cool down.
(7112) Check parameter settings of resistor overload
protection function (parameter group 34
BRAKE CHOPPER).
Check that braking cycle meets allowed limits.
Check that supply AC voltage of drive is not
excessive.

CABLE TEMP Motor cable temperature is too high (i.e. Check motor load.
(4080) relative cable temperature 01.27 CABLE Check motor cable and its type.
9.05 AW 2 bit 3 TEMPERATURE is 102%).
Check cable thermal model settings
(parameter group 36 MOTOR CABLE
PROTECTION).

Fault tracing
232

Alarm Cause What to do

CH2 COMM LOSS RMIO channel CH2 (Master/Follower link) Check fibre optic cables on DDCS channels
(7520) communication error CH2s.
9.04 AW 1 bit 11 Check that fibre optic cable loop is closed.
(programmable Replace fibre optic cables.
Fault Function, see Check that there is one master drive and
par. 70.14) remainder are followers in M/F link (70.08 CH2
M/F MODE).
Check if Master can communicate.
Replace optional RDCO module.

COMM MODULE Cyclical communication between drive and Check fieldbus communication status. See
(7510) type Rxxx fieldbus module or between drive chapter Fieldbus control, or appropriate
9.05 AW 2 bit 11 and external control system connected to fieldbus adapter manual.
DDCS channel CH0 is lost. Check group 51 MASTER ADAPTER (fieldbus
(programmable
Fault Function, see adapter) parameter settings.
par. 70.04 and Check group 52 STANDARD MODBUS
70.05) (Standard Modbus link) parameter settings.
Check drive node address.
Check that bus master is communicating and
correctly configured.
Check cable connections and earthings.
Check fieldbus adapter connection.
Check optic fibres between advant controller
(or type Nxxx fieldbus adapter) and RMIO
board DDCS channel CH0.
Replace fibre optic cables.

DC UNDERVOLT Undervoltage trip limit has been reached Only indication

(3220) during Auto Restart.
9.05 AW 2 bit 14

DIGITAL IO Digital input error on RMIO board Replace RMIO board.

(5442)
9.04 AW 1 bit 7

EARTH FAULT Drive has detected load unbalance typically Check motor and motor cable circuit.
(2330) due to external fault (earth fault in motor or Check that there are no power factor correction
9.04 AW 1 bit 14 motor cable) or internal fault (damaged capacitors or surge absorbers in motor cable.
component).
(programmable
Fault Function, see Earth fault level can be sensitive with If no earth fault is detected, increase
par. 30.20) non-parallel connected R8i inverter modules parameter setting 30.25 EARTH FAULT
with long motor cables. LEVEL by one.

Fault tracing
 233

Alarm Cause What to do

EM STOP Emergency Stop has been activated either by
9.04 AW 1 bit 1 digital input DI1 (if programmed with adaptive
programming blocks) or by 07.01 MAIN
CONTROL WORD bit 1 or 2 (= 0).
Return emergency stop push button to normal
position.
Check that Control Word is sent by external
control system to drive. See 07.01 MAIN
CONTROL WORD bits 1 and 2 or CW block
(see ACS600/ACS800 Application Guide
Adaptive Program for System Application
Program 7.x [3AFE68420075 (English)]).
Change drive status to READY: Main Control
Word bit 0 is first set to 0 and then back to 1.
With local and I/O control: Restart drive.

EM STOP DEC Motor speed is not within defined limits during Check parameter 21.05 EMSTOP DER MAX L
9.04 AW 1 bit 13 emergency stop deceleration. and 21.07 EM STOP DEC MON DEL settings.
Check load.

ENCODER A<>B Pulse encoder phasing is wrong: Phase A is Interchange connection of pulse encoder
(7302) connected to terminal of phase B and vice phases A and B.
versa.
9.05 AW 2 bit 4

ENCODER ERR Communication fault between pulse encoder Check parameter group 50 SPEED
(7301) and pulse encoder interface module or MEASUREMENT settings.
9.04 AW 1 bit 5 between pulse encoder interface module and Check encoder pulse number.
drive.
(programmable Check pulse encoder and its wiring and
Fault Function, see This can be caused by loose cable connection, module and its wiring including Ch A and Ch B
par. 50.05) communication time-out, faulty pulse encoder, phasing. Sign of 01.03 SPEED MEASURED
faulty pulse encoder module, or too great must be same as sign of internal actual speed
difference between estimated and measured 01.02 MOTOR SPEED. If not, exchange
actual speeds. channels A and B.
Check connection between RMIO board and
RTAC pulse encoder module.
Check fibre optic connection between RMIO
board and RTAC pulse encoder module.
Check earthing of pulse encoder cable.
Check for highly emissive components nearby.

EXT ANALOG IO Analogue I/O error on RAIO I/O Extension Check cabinet temperature.
(7081) module Replace RAIO module if alarm is continuously
9.04 AW 1 bit 10 active.

EXT DIGITAL IO Digital input error on RDIO I/O Extension Check cabinet temperature.
(7082) module Replace RDIO module if alarm is continuously
9.04 AW 1 bit 9 active.

ID DONE Drive has performed motor identification Continue drive operation.

magnetisation and is ready for operation. This
alarm belongs to normal start-up procedure.

ID MAGN Motor identification magnetisation is on. This Wait until drive indicates that motor
alarm belongs to normal start-up procedure. identification is completed.

Fault tracing
234

Alarm Cause What to do

ID MAGN REG Motor identification is required. This alarm
belongs to normal start-up procedure. Drive
expects user to select how motor identification
should be performed: by Identification
Magnetisation or by ID run.
Start Identification Magnetisation by pressing
Start key, or select ID run and start. See
parameter 99.07 MOTOR ID RUN.

ID N CHANGED Drive ID (i.e. Modbus ID) number has been Change ID number back to 1. See section How
changed from 1. to select a drive and change its panel link ID
number on page 44.

INV DISABLED Drive DC switch has been opened while drive Close DC switch.
(3200) was stopped. DC switch status of each parallel connected
9.02 FW 2 bit 4 This diagnostics is valid only for R8i inverter inverter module can be monitored by signal
8.20 INV modules equipped with AFSC Fuse Switch 08.20 INV ENABLED WORD.
ENABLED WORD Controller unit. If DC switch is not included in drive system,
deactivate this function by par. 98.12 FUSE
SWITCH CTRL. Note: With R7i inverter units
equipped with charging option +F272
monitoring must be active.

I/O SP REF Analogue input AI1 of RMIO board has been
(7281) selected for speed reference and motor
temperature measurement when I/O control
(98.02 = NO) or HAND/AUTO (10.07 HAND/
AUTO) function has been selected.
Use analogue input AI2 for speed reference by
setting parameter 11.01 EXT REF1 SELECT to
STD AI2
or
use RAIO Analogue I/O Extension module.
See 98.06 AI/O EXT MODULE 1.

KLIXON Motor 1 or motor 2 overtemperature: Thermal Check motor ratings and load.
(4311) switch or thermistor relay connected to digital Check cable.
input has opened or overtemperature is
(programmable Check PTC thermistor and thermal switch /
detected by PTC thermistor connected digital
Fault Function, see thermistor relay connections.
input DI6.
par. 31.01) If thermistor resistance is over 4 kohm, motor
temperature is too high. Wait for motor to cool
down. State of DI6 returns back to 1 when
thermistor resistance is between 0...1.5 kohm.
Replace I/O board if voltage of selected digital
input for thermal switch / thermistor relay is
correct, but state of DI6 is 0 (01.15 DI6-1
STATUS or 08.05 DI STATUS WORD).
Check parameter 10.05 KLIXON setting.
Check Fault Function parameter.

MACRO CHANGE Macro is restoring or user macro is being Wait until drive has finished task.
saved.

M/F CONNECT Incompatible data type has been selected to be Change 70.09...70.11 parameter values.
sent by Master drive to Follower drive(s).

MOTOR FAN Acknowledgement signal is missing from Check acknowledgement circuit (35.02 FAN
(7083) external motor fan control circuit. ACK DELAY).
9.05 AW 2 bit 0 Check overload protection device of motor fan.
If protection has tripped, reset it.
Check condition of fan bearings by rotating fan
manually.
Replace fan.

Fault tracing
 235

Alarm Cause What to do

MOTOR STALL Motor is operating in stall region due to e.g. Check motor load and drive ratings.
(7121) excessive load or insufficient motor power. Check Fault Function parameters.
9.05 AW 2 bit 9
(programmable
Fault Function, see
par. 30.13...30.15)

MOTOR STARTS Motor identification run starts (drive is in Local Wait until drive indicates that motor
control mode). This alarm belongs to ID run identification is completed.
procedure.

MOTOR TEMP Motor overtemperature based on motor Check motor ratings, load and cooling.
(4310) thermal model. This can be caused by Check start-up data.
9.04 AW 1 bit 3 excessive load, insufficient motor power,
Check Fault Function parameter.
inadequate cooling or incorrect start-up data.
(programmable Check parameter 30.28 THERM MOD ALM L
Fault Function, see setting. If USER MODE is selected, check
par. 30.02) parameter 30.09...30.12, 30.30 and 30.31
settings.

MOTOR TEMP M Measured motor 1 or 2 temperature has Check alarm limit value.
(4312) exceeded alarm limit set by parameters 30.04 Check that actual number of sensors
MOT 1 TEMP ALM L or 30.07 MOT 2 TEMP corresponds to set parameter value (30.03
9.04 AW 1 bit 2
ALM L. MOT1 TEMP AI1 SEL or 30.06 MOT2 TEMP
(programmable
AI2 SEL).
Fault Function, see
par. 30.04 or 30.07) Let motor cool down. Ensure proper motor
cooling: Check cooling fan, clean cooling
surfaces, etc.
Check motor ratings and load.
Check start-up data.
Check Fault Function parameter.
Check Pt100, KTY84-1xx or PTC connections
of AI and AO of RMIO board or RAIO
Extension module.
If RAIO Extension module is used for
temperature measurement, check DIP switch
and parameter 98.06 AIO EXT MODULE 1
settings.

MPROT SWITCH Motor overload, i.e. motor protection switch Check motor ratings and load.
(4315) has opened. Check cable connections.
9.04 AW 1 bit 12 Check Fault Function parameter.
(programmable Check parameter 10.11 MOT PROT SWITCH
Fault Function, see setting.
par. 31.04) Check digital input status. See 01.15 DI6-1
STATUS or 08.05 DI STATUS WORD.

Fault tracing
236

Alarm Cause What to do

PANEL LOSS Control panel or DriveWindow selected as Check control panel connection. Check control
(5300) active control location for drive has ceased panel connector. See appropriate hardware
communicating. manual.
9.05 AW 2 bit 13
Press RESET key (on control panel or
(programmable
DriveWindow).
Fault Function, see
par. 30.21) Replace control panel in mounting platform.
Check Fault Function parameter.
Check DriveWindow connections.

POWDOWN FILE Error in restoring powerdown.ddf file Replace RMIO board if alarm is continuously
9.05 AW 2 bit 8 active.

POWFAIL FILE Error in restoring powerfail.ddf file during RMIO Replace RMIO board if alarm is continuously
(FFA0) board power switch-off. active.
9.05 AW 2 bit 7

PP OVERLOAD Excessive IGBT junction to case temperature. Check cooling.

(5482) This can be caused by excessive load at low Check inverter dimensioning.
8.07 LW 1 bit 5 frequencies (e.g. fast direction change with Increase speed reference ramp time.
excessive load and inertia).
Reduce load.

REPLACE FAN Running time of inverter cooling fan has Change fan.
exceeded its estimated life time. Reset fan run time counter (01.31 FAN-ON-
TIME).

RESTARTED Motor has been restarted with AUTO Only indication

9.05 AW 2 bit 15 RESTART after short power failure. See
parameter 21.09 AUTO RESTART.

SAFETY SWITCH Safety switch was opened while drive was Close safety switch.
(7084) stopped (parameter 10.09 SAFETY SWITCH).
9.04 AW 1 bit 15

START INHIBI Prevention of Unexpected Start-up has been Close Prevention of Unexpected Start-up
(FF7A) activated while drive was stopped. switch.
9.04 AW 1 bit 0 If switch is closed and fault is still active, check
power supply at AGPS board input terminals.
Replace AGPS board.

SWC ON INHIB Drive is in ON INHIB state. Set 07.01 MAIN CONTROL WORD bit 0 first to
8.01 MSW bit 6 0, then back to 1.

SYNCRO SPEED Motor nominal speed setting is incorrect: Value Check nominal speed from motor rating plate
is too near synchronous speed of motor. and set parameter 99.05 MOTOR NOM
Tolerance is 0.1%. SPEED exactly accordingly.
This alarm is active only in DTC mode.

SYSTEM START Inverter software has been started, i.e.
auxiliary voltage +24 VDC is connected.
If this alarm appears during normal operation
of drive, check RMIO board power supply.
Check +24 VDC supply circuit connections.
Check for possible short cuts in +24 VDC
circuit.

Fault tracing
 237

Alarm Cause What to do

TEMP DIF x y Excessive temperature difference between Check cooling fan.

(4314) several parallel connected inverter modules or Replace fan.
9.18 TEMP DIF cooling fan failure.
Check air filters.
ALM WORD Excessive temperature can be caused e.g. by
unequal current sharing between parallel
connected inverter modules.
x (1...12) refers to inverter module number and
y (U, V, W) refers to faulty phase.

T MEAS CIRC Error in motor temperature measurement Check connections of motor temperature
(FF91) circuit. This can be caused by broken measurement circuit. See section Temperature
temperature sensor or cable. sensors on page 79 for connection diagrams.
9.04 AW 1 bit 6
(programmable
Fault Function, see
par. 31.03)

UNDERLOAD Motor load is too low due to e.g. release Check for problem in driven equipment.
(FF6A) mechanism in driven equipment. Check Fault Function parameters.
9.05 AW 2 bit 1
(programmable
Fault Function, see
par. 30.16...30.18)

Fault tracing
238

Alarm messages generated by the control panel

Alarm Cause What to do

DOWNLOADING Download function of panel has failed. No data Make sure panel is in local mode.
FAILED has been copied from panel to drive. Retry (there might be interference on link).
Contact your local ABB representative.

DRIVE Program versions in panel and drive do not Check program versions. See signal group 04
INCOMPATIBLE match. It is not possible to copy data from INFORMATION.
DOWNLOADING panel to drive.
NOT POSSIBLE

DRIVE IS Downloading is not possible while motor is Stop motor. Perform download.
RUNNING running.
DOWNLOADING
NOT POSSIBLE

NO Cabling problem or hardware malfunction on Press RESET key. Panel reset may take up to
COMMUNICATION panel link. half a minute, please wait.
Check panel link connections.

Panel type is not compatible with drive Check panel type and version of drive
application program version. application program. Panel type is printed on
panel cover. Application program version is
stored in signal 04.03 APPLIC SW VERSION.

NO FREE ID Panel link already includes 31 stations. Disconnect another station from link to free ID
NUMBERS number.
ID NUMBER
SETTING NOT
POSSIBLE

NOT UPLOADED No upload function has been performed. Perform upload function before downloading.
DOWNLOADING See section Function mode on page 41.
NOT POSSIBLE

UPLOADING Upload function of panel has failed. No data Retry (there might be interference on link).
FAILED has been copied from drive to panel. Contact your local ABB representative.

WRITE ACCESS Certain parameters do not allow changes while Stop motor and change parameter value.
DENIED motor is running. If tried, no change is
PARAMETER accepted, and alarm is displayed.
SETTING NOT
POSSIBLE Parameter lock is on. Open parameter lock by parameter 16.02
PARAMETER LOCK.

Fault tracing
 239

Fault messages generated by the drive

Fault Cause What to do

ACS800 TEMP Drive IGBT temperature is excessive. Check ambient conditions.

(4210) Check air flow and fan operation.
9.01 FW 1 bit 3 Check heatsink fins for dust pick-up.
Check motor power against unit power.

ACS TEMP x y Excessive internal temperature in inverter unit Check ambient conditions.
(4210) of several parallel connected inverter modules. Check air flow and fan operation.
9.01 FW 1 bit 3 x (1...12) refers to faulty inverter module
Check heatsink fins for dust pick-up.
number and y (U, V, W) refers to faulty phase.
9.16 OVERTEMP Check motor power against unit power.
WORD

AI<MIN FUNC Analogue control signal is below minimum Check for proper analogue control signal
(8110) allowed value. This can be caused by incorrect levels.
signal level or failure in control wiring. Check control wiring.
9.02 FW 2 bit 10
(programmable Check Fault Function parameter.
Fault Function, see Check analogue input AI minimum value
par. 30.27) settings (parameter group 13 ANALOGUE
INPUTS).

BACKUP ERROR Failure when restoring PC-stored backup of Retry.

(FFA2) drive parameters. Check connections.
Check that parameters are compatible with
drive.

BC OVERHEAT Brake chopper overload Stop drive. Let chopper cool down.
(7114) Check parameter settings of resistor overload
protection function (parameter group 34
BRAKE CHOPPER).
Check that braking cycle meets allowed limits.
Check that supply AC voltage of drive is not
excessive.

BC SHORT CIR Short circuit in brake chopper IGBT(s) Replace brake chopper.
(7113) Ensure brake resistor is connected and not
damaged.

BR BROKEN Brake resistor is not connected or it is Check resistor and resistor connection.
(7110) damaged. Check that resistance rating meets
Resistance rating of brake resistor is too high. specifications. See drive hardware manual.

BR OVERHEAT Brake resistor overload Stop drive. Let resistor cool down.
(7112) Check parameter settings of resistor overload
protection function (parameter group 34
BRAKE CHOPPER).
Check that braking cycle meets allowed limits.
Check that supply AC voltage of drive is not
excessive.

BR WIRING Wrong connection of brake resistor(s) Check resistor connection.

(7111) Ensure brake resistor is not damaged.

Fault tracing
240

Fault Cause What to do

CABLE TEMP Motor cable temperature is too high (i.e. Check motor load.
(4080) relative cable temperature 01.27 CABLE Check motor cable and its type.
9.02 FW 2 bit 3 TEMPERATURE is 106%).
Check cable thermal model settings
(parameter group 36 MOTOR CABLE
PROTECTION).

CH2 COMM LOSS RMIO channel CH2 (Master/Follower link) Check fibre optic cables on DDCS channels
(7520) communication error CH2s.
9.01 FW 1 bit 11 Check that fibre optic cable loop is closed.
(programmable Replace fibre optic cables.
Fault function, see Check that there is one Master drive and
par. 70.14) remainder are Followers in M/F link (70.08
CH2 M/F MODE).
Check if Master can communicate.
Replace optional RDCO module.

COMM MODULE Cyclical communication between drive and Check fieldbus communication status. See
(7510) type Rxxx fieldbus module or between drive chapter Fieldbus control, or appropriate
9.02 FW 2 bit 12 and external control system connected to fieldbus adapter manual.
DDCS channel CH0 is lost. Check group 51 MASTER ADAPTER (fieldbus
(programmable
Fault function, see adapter) parameter settings.
par. 70.04 and Note: When COMM MODULE fault is Check group 52 STANDARD MODBUS
70.05) activated, torque selector (26.01 TORQUE (Standard Modbus link) parameter settings.
SELECTOR) is set to speed control. Check drive node address.
Check that bus master is communicating and
correctly configured.
Check cable connections and earthings.
Check fieldbus adapter connections.
Check optic fibres between advant controller
(or type Nxxx fieldbus adapter) and RMIO
board DDCS channel CH0.
Replace fibre optic cables.

CTRL B TEMP RMIO control board temperature is out of Check cabinet air flow and fan operation.
(4110) acceptable range. Environment temperature is
9.02 FW 2 bit 7 too high (> 80°C).

CURR MEAS Current transformer failure in output current Check current transducer connections to Main
(2211) measurement circuit Circuit Interface Board, AINT.

CUR UNBAL x Drive has detected excessive output current
(2330) unbalance in inverter unit of several parallel
9.13 CURRENT connected inverter modules. This can be
UNBALANCE caused by external fault (earth fault, motor
fault, motor cabling fault, etc.) or internal fault
9.01 FW 1 bit 4
(damaged inverter component). x (1...12)
refers to faulty inverter module number.
Check motor and motor cable circuit.
Check that there are no power factor correction
capacitors or surge absorbers in motor cable.
DO NOT change parameter 30.25 EARTH
FAULT LEVEL.setting.
Check contents of APBU branching unit data
logger.
Contact your local ABB representative.

Fault tracing
 241

Fault Cause What to do

DC HIGH RUSH Drive supply voltage is excessive. DC voltage Check supply voltage level, rated voltage of
(FF80) rises too fast for overvoltage controller (if used) drive and allowed voltage range of drive.
9.06 FW 3 bit 11 to react.
When supply voltage is over 124% of unit
voltage rating (415, 500 or 690 V), motor
speed rushes to trip level (40% of nominal
speed).

DC OVERVOLT Excessive intermediate circuit DC voltage. This Check that overvoltage controller is on
(3210) can be caused by (parameter 30.23 OVERVOLTAGE CTL).
9.01 FW 1 bit 2 1. Static or transient overvoltages in mains. Check mains for static or transient overvoltage.
2. Faulty brake chopper or resistor(s) (if used). Check brake chopper and resistor(s) (if used).
3. Too short deceleration time (if there is no
Check deceleration time.
brake chopper or regenerative incoming
section). If regenerative incoming section is used, check
4. Internal fault in inverter unit. that diode mode is not forced during
deceleration: Check that TSU 07.01 Main
DC overvoltage trip limit is 1.3 · 1.35 · U1max,
Control Word bit 9 status is FALSE.
where U1max is maximum value of input
voltage range. Use coast to stop function (if applicable).
Check DC voltage level and inverter nominal
Unom of UDC overvoltage
U1max voltage.
inverter unit trip limit
Retrofit frequency converter with brake
400 V 415 V 728 VDC
chopper and brake resistor(s).
500 V 500 V 877 VDC
690 V 690 V 1210 VDC

DC UNDERVOLT Intermediate circuit DC voltage is not sufficient Check mains supply and fuses.
(3220) due to missing mains phase in diode rectifier With standard drive hardware:
9.02 FW 2 bit 2 bridge.
Check that RUN ENABLE signal connected to
DC undervoltage trip limit is 0.6 · 1.35 · U1min, digital input DI2 is active (1 = active) when
where U1min is minimum value of input voltage inverter is powered.
range.

Unom of UDC undervoltage

U1min
inverter unit trip limit
400 V 380 V 308 VDC
500 V 380 V 308 VDC
690 V 525 V 425 VDC

DDF FORMAT File error in flash memory Replace RMIO board.

9.03 SFW bit 3

EARTH FAULT Drive has detected load unbalance typically Check motor and motor cable circuit.
(2330) due to external fault (earth fault in motor or Check that there are no power factor correction
9.01 FW 1 bit 4 motor cable) or internal fault (damaged capacitors or surge absorbers in motor cable.
component).
(programmable
Fault Function, see Earth fault level can be sensitive with non- If no earth fault is detected, increase
par. 30.20) parallel connected R8i inverter modules with parameter setting 30.25 EARTH FAULT
long motor cables. LEVEL by one.

ENCODER A<>B Pulse encoder phasing is wrong: Phase A is Interchange connection of pulse encoder
(7302) connected to terminal of phase B and vice phases A and B.
9.06 FW 3 bit 10 versa.

Fault tracing
242

Fault Cause What to do

ENCODER ERR Communication fault between pulse encoder Check parameter group 50 SPEED
(7301) and pulse encoder interface module or MEASUREMENT settings.
9.02 FW 2 bit 5 between pulse encoder interface module and Check encoder pulse number.
drive.
(programmable Check pulse encoder and its wiring and
Fault Function, see This can be caused by loose cable connection, module and its wiring including Ch A and Ch B
par. 50.05) communication time-out, faulty pulse encoder, phasing. Sign of signal 01.03 SPEED
faulty pulse encoder module, or too great MEASURED must be same as sign of internal
difference between estimated and measured actual speed 01.02 MOTOR SPEED. If not,
actual speeds. exchange channels A and B.
Check connection between RMIO and RDCU
DDCS option board.
Check fibre optic connection between RMIO
board and RTAC pulse encoder module.
Check earthing of pulse encoder cable.
Check for highly emissive components nearby.

FACTORY FILE Factory macro parameter file error Replace RMIO board.
9.03 SFW bit 0

FLT (xx) Drive internal fault Check for loose connections in drive cabinet.
8.01 MSW bit 3 Write down Fault code (in brackets). Contact
your local ABB representative.

GD DISABLED X AGPS power supply of parallel connected R8i Check Prevention of Unexpected Start-up
(FF7A) inverter module has been switched off during circuit.
run. X (1...12) refers to inverter module Replace AGPS board of R8i inverter module.
9.06 FW 3 bit 6
number.

ID RUN FAIL Motor ID run is not completed successfully. Check nominal motor values from parameter
(FF84) group 99 START-UP DATA.
8.01 MSW bit 3 Check that no external control system is
connected to drive.
Switch off auxiliary voltage supply from RMIO
board and power-up drive again.
Check group 20 LIMITS parameter settings.
20.02 MAXIMUM SPEED should be at least
80% of 99.05 NOMINAL SPEED.
Check that no limits prevent ID run. Restore
factory settings and try again.
Check that motor shaft is not locked.

INT CONFIG Number of R8i inverter modules recognized by Check status of inverters. See signal 08.22 INT
(5410) application program during PPCC link CONFIG WORD.
configuration is not equal to original number of Check fibre optic cables between APBU and
9.06 FW 3 bit 7
inverters. inverter modules.
Check inverter modules which are not
recognized by application program.
If reduced run function is used, isolate faulted
inverter module from main circuit and write
number of remaining inverter modules to
parameter 16.10 INT CONFIG USER. Reset
drive. See section Reduced run function on
page 75.

Fault tracing
 243

Fault Cause What to do

INV DISABLED DC switch has opened while drive was running Close DC switch.
(3200) or start command was given. DC switch status of each parallel connected
9.02 FW 2 bit 4 This diagnostics is valid only for R8i inverter inverter module can be monitored by signal
modules equipped with AFSC-0x Fuse Switch 08.20 INV ENABLED WORD.
Controller unit. If DC switch is not included in drive system,
deactivate this function by par. 98.12 FUSE
SWITCH CTRL. Note: With R7i inverter units
equipped with charging option +F272
monitoring must be active.

IO COMM ERR I/O communication fault. This can be caused
(7000) by faulty I/O unit, defective fibre optic cable
9.02 FW 2 bit 6 connection or incorrect module identification
number (if I/O extension modules are present
via optic link).
Option slot installation (RAIO, RDIO, RTAC):
- Check option module status LED (WD/INIT,
yellow). LED is lit when drive is configuring
module during power-up. If LED does not go
out after one second, configuration has failed.
- Check option module connections.
- Check connection between option module
and RMIO board.
- Change option module.
- Switch drive supply power off and on again.
I/O Module Adapter installation (AIMA-01):
- Replace fibre optic cables.
- Check node ID of extension I/O module.
- Check light intensity of fibre optic channels on
AIMA-01 adapter. See I/O Module Adapter
AIMA-01User’s Manual [3AFE 64661442
(English)].
- Replace I/O module adapter / extension
unit(s) if fault is still active.

KLIXON Motor 1 or motor 2 overtemperature: Thermal Check motor ratings and load.
(4311) switch or thermistor relay connected to digital Check cable.
input has opened or overtemperature detected
9.01 FW 1 bit 5 Check PTC thermistor and thermal switch /
by PTC thermistor connected digital input DI6.
(programmable thermistor relay connections.
Fault Function, see If PTC thermistor resistance is over 4 kohm,
par. 31.01) motor temperature is too high. Wait for motor
to cool down. State of DI6 returns back to 1
when thermistor resistance is between 0...1.5
kohm.
Replace I/O board if voltage of selected digital
input for thermal switch / thermistor relay is
correct, but state of DI6 is 0 (01.15 DI6-1
STATUS or 08.05 DI STATUS WORD).
Check parameter 10.05 KLIXON setting.
Check Fault Function parameter.

LINE CONV ERR Line-side converter fault Shift panel from motor-side converter control
(FF51) board to line-side converter control board.
9.06 FW 3 bit 3 See line-side converter firmware manual for
fault description.

Fault tracing
244

Fault Cause What to do

MOTOR FAN Acknowledgement signal is missing from Check acknowledgement circuit (35.02 FAN
(7083) external motor fan control circuit. ACK DELAY).
9.06 FW 3 bit 0 Check overload protection device of motor fan.
If protection has tripped, reset it.
Check condition of fan bearings by rotating fan
manually.
Replace fan.

MOTOR PHASE One of motor phases is lost due to fault in Check motor and motor cable.
(FF56) motor, motor cable, thermal relay (if used) or Check thermal relay (if used).
9.02 FW 2 bit 15 internal fault.
Check Fault Function parameter. Deactivate
(programmable protection.
Fault Function, see Fault can also appear with small motors
par. 30.19). (< 30 kW) at low speed. Deactivate protection
in this case.

MOTOR STALL Motor is operating in stall region due to e.g. Check motor load and drive ratings.
(7121) excessive load or insufficient motor power. Check Fault Function parameters.
9.02 FW 2 bit 14
(programmable
Fault Function, see
par. 30.13...30.15)

MOTOR TEMP Motor overtemperature based on motor Check motor ratings, load and cooling.
(4310) thermal model. This can be caused by Check start-up data.
9.01 FW 1 bit 6 excessive load, insufficient motor power,
Check Fault Function parameter.
inadequate cooling or incorrect start-up data.
(programmable Check parameter 30.29 THERM MOD FLT LIM
Fault Function, see setting. If USER MODE is selected, check
par. 30.02) parameter 30.09...30.12, 30.30 and 30.31
settings.

MOTOR TEMP M Measured motor 1 or 2 temperature has Check fault limit value.
(4312) exceeded fault limit set by parameter 30.05 Check that actual number of sensors
MOT 1 TEMP FLT L or 30.08 MOT 2 TEMP corresponds to set parameter value (30.03
9.01 FW 1 bit 5
FLT L. MOT1 TEMP AI1 SEL or 30.06 MOT2 TEMP
(programmable
AI2 SEL).
Fault Function, see
par. 30.05 or 30.08) Let motor cool down. Ensure proper motor
cooling: Check cooling fan, clean cooling
surfaces, etc.
Check motor ratings and load.
Check start-up data.
Check Fault Function parameter.
Check Pt100, KTY84-1xx or PTC connections
of AI and AO of RMIO board or RAIO
Extension module.
If RAIO Extension module is used for
temperature measurement, check DIP switch
and parameter 98.06 AIO EXT MODULE 1
settings.

Fault tracing
 245

Fault Cause What to do

MPROT SWITCH Motor overload, i.e. motor protection switch Check motor ratings and load.
(4315) has opened. Check cable connections.
9.01 FW 1 bit 10 Check Fault Function parameter.
(programmable Check parameter 10.11 MOT PROT SWITCH
Fault Function, see setting.
par. 31.04) Check digital input status. See 01.15 DI6-1
STATUS or 08.05 DI STATUS WORD.

NO MOTOR DATA Motor data is not given or motor data does not Check motor data (parameters 99.02...99.06).
(FF52) match with inverter data.
9.02 FW 2 bit 1

NVOS ERROR Non-volatile operating system error Replace RMIO board.

9.03 SFW bit 2

OVERFREQ Motor is turning faster than highest allowed
(7123) speed due to incorrectly set minimum/
maximum speed, insufficient braking torque or
9.01 FW1 bit 9
changes in load when torque reference is
used.
Check minimum/maximum speed settings.
Check adequacy of motor braking torque.
Check applicability of torque control.
If drive has Diode Supply Unit (DSU), check
need for brake chopper and resistor(s).
Check parameter 20.11 FREQ TRIP MARGIN
setting.

OVER SWFREQ Switching frequency is too high. This can be Replace RMIO board.
(FF55) caused by electronic board hardware fault. Replace AINT board.
9.02 FW 2 bit 8 With parallel connected inverter modules,
replace branching unit.

OVERCURRENT Output current exceeds trip limit. Check motor load.

(2310) Check acceleration time.
9.01 FW 1 bit 1 Check motor and motor cable (including
phasing).
Check encoder cable (including phasing).
Check that there are no power factor correction
capacitors or surge absorbers in motor cable.
If drive tripped during flying start, check that
parameter 21.01 START FUNCTION is set to
AUTO. (Other modes do not support flying
start.)
Check nominal motor values from parameter
group 99 START-UP DATA to confirm motor
model is correct.

Fault tracing
246

Fault Cause What to do

OVERCURR x Overcurrent fault in inverter unit of several Check motor load.

(2310) parallel connected inverter modules. x (1...12) Check acceleration time.
9.01 FW 1 bit 1 refers to faulty inverter module number.
Check motor and motor cable (including
9.14 phasing).
OVERCURRENT Check encoder cable (including phasing).
WORD
Check that there are no power factor correction
capacitors or surge absorbers in motor cable.
If drive tripped during flying start, check that
parameter 21.01 START FUNCTION is set to
AUTO. (Other modes do not support flying
start.)
Check motor nominal values from parameter
group 99 START-UP DATA to confirm that
motor model is correct.

PANEL LOSS Control panel or DriveWindow selected as Check control panel connection. Check control
(5300) active control location for drive has ceased panel connector. See appropriate hardware
communicating. manual.
9.02 FW 2 bit 13
Press RESET key (on control panel or
(programmable
DriveWindow).
Fault Function, see
par. 30.21) Replace control panel in mounting platform.
Check Fault Function parameter.
Check DriveWindow connection.

POWER FAIL x Power failure detected in auxiliary supply Check auxiliary power supply circuits.
(3381) circuit of APBU or R8i inverter modules
(AINT-1x).
This diagnostics is valid for parallel connected
inverter modules. x refers to inverter module
number (x = 1…12).

PPCC LINK AINT board current measurement or Check fibre optic cables between RMIO and
(5210) communication fault between RMIO and AINT. AINT boards.
9.02 FW 2 bit 11 Fault can be masked with 30.24 PPCC FAULT With parallel connected inverter modules,
MASK. check cabling of branching unit.
If fault is still active, replace branching unit
(only with parallel connected inverter
modules), RMIO and/or AINT board.
Check IGBT(s).
Replace fibre optic cables.
If RMIO is powered from external supply,
ensure that supply is on.
Check that there is no short circuit in power
stage. Short circuit or overcurrent caused by
faulty IGBTs can activate PPCC LINK fault.

PP OVERLOAD Excessive IGBT junction to case temperature. Check cooling.

(5482) This can be caused by excessive load at low Check inverter dimensioning.
8.07 LIMIT WORD frequencies (e.g. fast direction change with Increase speed reference ramp time.
INV bit 5 excessive load and inertia).
Reduce load.

Fault tracing
 247

Fault Cause What to do

RUN DISABLE No Run enable signal received, because: Check that RUN ENABLE signal connected to
(FF54) - circuit connected to digital input DI2 is open digital input DI2 is active (1 = active, i.e. circuit
(0 = open) is closed) when inverter is powered.
9.02 FW2 bit 4
- of external device fault.
Note: If DC switch is opened, fault RUN
DISABLE is activated.

SAFETY SWITCH Safety switch was opened during run Close safety switch.
(7084) (parameter 10.09 SAFETY SWITCH)
09.06 FW3 bit 2

SC INV x y Short circuit (i.e. excessive output current) in Check motor and motor cable.
(2340) inverter unit of several parallel connected Check inverter module IGBTs.
9.01 FW 1 bit 0 inverter modules. x (1...12) refers to faulty
If faulty IGBT module is detected, replace
inverter module number and y (U, V, W) refers
9.15 SHORT CIRC IGBT module or inverter module.
to faulty phase.
FAULT

SHORT CIRC Short circuit fault (i.e. excessive output current) Check motor and motor cable.
(2340) Check inverter module IGBTs.
9.01 FW 1 bit 0 If faulty IGBT module is detected, replace
9.15 SHORT CIRC IGBT module or inverter module.
FAULT

START INHIBI Prevention of Unexpected Start-up has been Close Prevention of Unexpected Start-up
(FF7A) activated during motor run or motor start switch.
8.21 START INHIBI command has been given when Prevention of If switch is closed and fault is still active, check
WORD for ACS800 Unexpected Start-up is active. power supply at AGPS board input terminals.
9.06 FW 3 bit 5 Replace AGPS board.

SUPPLY PHASE DC voltage ripple in intermediate circuit is too Check mains fuses.
(3130) high. This can be caused by missing mains Check if mains supply is unbalanced.
9.02 FW 2 bit 0 phase in diode bridge rectifier, or DC voltage
oscillation due to thyristor rectifying (if used).

TEMP DIF x y Excessive temperature difference between Check cooling fan.

(4380) several parallel connected inverter modules or Replace fan.
cooling fan failure. Excessive temperature can
9.17 TEMP DIF Check air filters.
be caused e.g. by unequal current sharing
FLT WORD
between parallel connected inverter modules.
x (1...12) refers to inverter module number and
y (U, V, W) refers to faulty phase.

T MEAS CIRC Error in motor temperature measurement Check connections of motor temperature
(FF91) circuit. This can be caused by broken measurement circuit. See section Temperature
temperature sensor or cable. sensors on page 79 for connection diagrams.
9.06 FW 3 bit 4
(programmable
Fault Function, see
par. 31.03)

Fault tracing
248

Fault Cause What to do

UNDERLOAD Motor load is too low due to e.g. release Check for problem in driven equipment.
(FF6A) mechanism in driven equipment. Check Fault Function parameters.
9.01 FW 1 bit 8
(programmable
Fault Function, see
par. 30.16...30.18)

USER MACRO No user macro saved or file is defective. Create user macro.
(FFA1)
9.03 SFW bit 1

Fault tracing