Scribd Logo
Upload

Welcome to Scribd!

  • 6 views

    Uploads College Request Download Productivity Report 5780 2023-09-01

    Uploaded by

    AFS
    This document contains performance metrics for 13 customer service representatives, including the number of inbound and outbound calls completed and missed, total call success and misses, total call duration, and average call duration. The representative with the most completed calls was Vaani Saumya with 29 inbound calls and 11 outbound calls. Overall call volume was highest for Vaani Prashan with 9 completed inbound calls and 4 outbound calls for a total of 25 successful calls.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content

    You might also like

    Uploads College Request Download Productivity Report 5780 2023-09-01

    Uploaded by

    AFS
    6 views2 pages
    This document contains performance metrics for 13 customer service representatives, including the number of inbound and outbound calls completed and missed, total call success and misses, total call duration, and average call duration. The representative with the most completed calls was Vaani Saumya with 29 inbound calls and 11 outbound calls. Overall call volume was highest for Vaani Prashan with 9 completed inbound calls and 4 outbound calls for a total of 25 successful calls.

    Original Description:

    Original Title

    Uploads College Request Download Productivity Report 5780 2023-09-01 1eab9267d09d856efb393b399adfa241

    Copyright

    © © All Rights Reserved

    Available Formats

    XLSX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document contains performance metrics for 13 customer service representatives, including the number of inbound and outbound calls completed and missed, total call success and misses, total call duration, and average call duration. The representative with the most completed calls was Vaani Saumya with 29 inbound calls and 11 outbound calls. Overall call volume was highest for Vaani Prashan with 9 completed inbound calls and 4 outbound calls for a total of 25 successful calls.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    6 views2 pages

    Uploads College Request Download Productivity Report 5780 2023-09-01

    Uploaded by

    AFS
    This document contains performance metrics for 13 customer service representatives, including the number of inbound and outbound calls completed and missed, total call success and misses, total call duration, and average call duration. The representative with the most completed calls was Vaani Saumya with 29 inbound calls and 11 outbound calls. Overall call volume was highest for Vaani Prashan with 9 completed inbound calls and 4 outbound calls for a total of 25 successful calls.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 2

    Sheet1

    Owner Name Lead AssignedInbound SucceOutbound SuccTotal Success Inbound MisseOutbound MissTotal Missed (
    Vibha Desai (V 0 0 0 0 0 0 0
    Devang Joshi ( 0 0 0 0 0 0 0
    VAANI Adarsh 0 0 0 0 0 0 0
    Jaya Vadhera 1 0 0 0 0 0 0
    Akanksha Gupt 0 0 0 0 0 0 0
    VAANI Shubha 8 3 20 23 1 72 73
    VAANI Arshad 0 0 0 0 0 0 0
    VAANI Prashan 9 4 25 29 0 82 82
    Vaani Mohit S 10 3 21 24 3 49 52
    Vaani Vikram G 10 1 15 16 1 32 33
    Vaani Saumya 29 11 31 42 3 63 66
    VAANI KUNAL 11 7 33 40 1 42 43
    Ashish Dua ( 0 0 0 0 0 0 0

    Page 1
    Sheet1

    Total Call DuraAverage Call Duration


    0 0
    0 0
    0 0
    0 0
    0 0
    1 0
    0 0
    1 0
    1 0
    2 0
    1 0
    2 0
    0 0

    Page 2

    You might also like