Chapter 2 - Process of Communication

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MODULE: ORAL COMMUNICATION IN CONTEXT

CHAPTER 2: THE PROCESS OF COMMUNICATION

✓ Explains the process of communication


✓ Distinguishes the process of communication

The process of communication refers to the transmission or passage of


information or message from the sender through a selected channel to the
receiver overcoming barriers that affect its pace. The process of
communication is a cyclic one as it begins with the sender and ends with the
sender in the form of feedback.

SENDER/SPEAKER/SOURCE

The first element in communication


process. He/she chooses the
purpose and decides how to deliver
it. The person who conveys the
message, oral or written. The
sender’s goal is to ensure that
his/her intended message is
actually communicated.

MESSAGE

It is what needs to be delivered to somebody else.


A communication in writing, in speech, or by signals.
The ideas and feelings that make up the content of the
communication

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MODULE: ORAL COMMUNICATION IN CONTEXT

LISTENER/RECEIVER

The person receiving the message, making sense of


it, or understanding and translating it into meaning.
If there is no listener or the listener is not paying
attention, the communication fails.
It is the listener who makes sense of what is
delivered and reacts to it—by clapping, nodding
the head, replying, asking a return question,
following the speaker, falling asleep, or walking out.

CHANNEL

A system of communication—the means by which


information (the message) is transmitted between a
speaker and listener.
The five senses: ears, eyes, mouth, skin, & nose, are
the main channels in communication.
Other channels are telephone, letter, e-mail,
television, etc.

FEEDBACK

It is the reaction to the message; can


be verbal or nonverbal response.
It tells the source how the receiver has
interpreted each message.
It can be positive or negative.

NOISE

The interference that keeps a message from


being understood or accurately interpreted (can
be physical or physiological).
Physical noise – loud music or engine of a
motorcycle
Physiological noise – headache, toothache,
hunger

Communicative Situation It is the setting of Where and When the


communication occurs.

Please click the link below for the Course Overview: https://www.youtube.com/watch?v=GxAobdahR34

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