Prakash Thapa

BHEL Township
H no. – 202 G
Hyderabad, Telangana
502032
Mobile no. -9063734244
Email: prakashthapa2080@gmail.com
Career Objective
I am looking forward for an opportunity in a well known organization where I can grow in
terms of knowledge to good use. I strongly believe in continuous learning and would always
strive to reach and surpass the company’s goals and objectives.
Education
Course Institute University Year Percentage
Inter Sri Chaitanya O.U 2006-2008 65%
Junior College
SSC St. Ann’s High Board of 2006 70%
School secondary
school of
education

Professional Experience
HOTEL PANKAJ PALACE, PATANCHERU Jan 2014 –
May 2017
➢ Responsible for check in and check out process.
➢ The first point of contact to address problems with room defects or health emergencies.
➢ Manage the reservation system and perform bookings, cancellations and reservation
amendment.
➢ Record daily occupancy and rate totals.
➢ Performed training and orientation of new staff after they were hired and monitored
their performance closely to ensure compliance with hotel standards.
➢ Ensured that the hotel was generally maintained in highly clean standards.

HOTEL BEST WESTERN ,JUBILLE HILLS Feb 2013 – July 2013

➢ Meeting and greeting guests in lobby before checking them in.
➢ Provide accurate and appropriate information to guests and customers regarding
services, hotel policies.
➢ Facilitate check in and check out procedures for all guests.
➢ Answer telephone and in-person queries about hotel services and facilities.
➢ Performed various other minor duties upon request and necessary.
Soft skills
⮚ Verbal and writeen communication
⮚ Time management
⮚ Handling pressure and stress
⮚ Efficeincy
⮚ Attention to deatil
⮚ Customer focus
⮚ Positive attitude, hard working.
Hard skills
⮚ MS office
⮚ Data entry
⮚ Typing skills(30-35 wpm)

Personal Details
Fathers Name : Ramchandra Thapa
Date of birth : 09-02-1991
Gender : Male
Language Known : English, Hindi, Telugu and Nepali
Nationality : Indian
Current Address : BHEL Township, H no.- 202 G, Hyderabad
Hobbies & interests : Playing caroms and travelling
Declaration
I hereby declare that above written particulars are true to the best of my knowledge and
belief.
Place: Hyderabad
Date:
Prakash Thapa