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QUESTION 2.5b
QUESTION 2.5b
BSACC 1-YB-4
BUSINESS ELECTIVE 2
2.5.b
How can an organisation’s continuous improvement processes be communicated
to stakeholders and how can individuals and teams be encouraged and supported
to embrace it?
- Flyers, posters, or banners placed in offices and other locations can be added to a
mix of direct communication channels to serve as a continual reminder that the process is
real and is a crucial component of the company's daily operations. Identifying client values,
reducing waste in the value delivery process, and aligning goods and services with customer
values are all made possible through continuous process improvement. As a result,
businesses are able to anticipate their demands and provide the goods and services that
customers want, frequently before rivals.
By offering chances for training and assistance, individuals and teams may be
encouraged and helped to embrace continuous improvement. This may be seen in the
development of skills linked to continuous improvement that are the subject of workshops,
seminars, and online courses. Organizations can also provide rewards to people and teams
that actively take part in continuous improvement efforts. Examples of incentives include
bonuses, promotions, and recognition initiatives.