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Lecture 1 Building Blocks of Information Systems

A. Learning Outcome (SG 4, 5)

Students should be able to

▪ explain the concepts of data and information, and the relationship between them
▪ give illustrative examples to show how data and information relate
▪ discuss how information may have value
▪ explain the concepts of knowledge, knowledge workers and knowledge work
▪ explain the principal features and characteristics of a systems and apply these ideas to practical
information systems examples
▪ describe information systems as a combination of technical and social elements and explain the
implications of this perspective

B. Lecture Outline

The composition of this lecture is as follows:

1. Information and Data (Subject Guide 4)


▪ What is information (SG 4.2)
▪ Value & Cost of Information (SG 4.3)
▪ Data and Information (SG 4.4)

2. Systems (Subject Guide 5)


▪ Systems (SG 5.2)
▪ Information Systems as Systems (SG 5.3)

3. Information Systems (Laudon Chapter 1)


▪ Perspectives, Functions
▪ Sociotechnical Systems, Contemporary Approach

4. Case Study : UPS (Laudon)

C. Reflection
Where is the Life we have lost in living?
Where is the wisdom we have lost in knowledge?
Where is the knowledge we have lost in information?
Choruses from” The Rock”, 1934 – TS Elliot

D. Compulsory Reading
▪ Scanned Reading on VLE IS1060 Introduction Segment
▪ Leavitt, H.J. and T.L. Whistler ‘Management in the 1980s’, Harvard Business Review
November/December 1958.

IS1060
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