Infomobility and Technics: some travel notes

Belinda Barnet

Introduction

The technical artefacts that surround us are more than just extensions of
ourselves; they shape and mediate our experience of life and the taking place of
space and time. Each technology has its own material genealogy that exceeds
human evolution, and some developments have had more impact on human life
than others. For French philosopher Bernard Stiegler, one of the most important
developments in recent times is the convergence between the industrial technical
system, globalisation, and mnemotechnical systems like writing and photography,
to form a global mnemotechnical system. This system incorporates digital
information networks like the internet as well as the real-time information events of
individuals. The human of the information age is dependent on this global digital
retention system; they invent themselves within it. More recently, with the
development of geosynchronous satellite applications like GPS, there has been an
"interweaving" of this global system with real space; the human experience of
countries and regions is shaped in advance by its representations. The global
mnemotechnical system reterritorialises real space.

What is currently being deployed is an electronic reproducibility of places, countries

and geographical regions. It is not yet very advanced, but it already opens up
immense perspectives.[1]

The following essay is a collection of three vignettes reflecting on infomobility and

mnemotechnics from my travels earlier this year. In the first vignette, I argue that
this interweaving of the global mnemotechnical system and real space reaches its
zenith with mobile devices; particularly through the use of wireless information
services (like WAP or NTT DoCoMo's i-mode) combined with location-based
services that tailor data to geographical locations. The individual's current location
becomes a plane of technological inscription for this global mnemotechnical
system, and the individual human becomes a series of location zones, an evolving
piece of data whose information events are fed back into this digital retention
system. All countries and territories with mobile coverage have a layer of virtual
graffiti [2] associated with them, from simple maps and web references to custom-
built and location-specific mobile sites that can be accessed with your thumb. My
beliefs are shaped in advance by this digital retention system whose access point I
carry with me. In the second vignette I argue that this global digital retention
system also bears witness to an event having taking place; until an event has been
captured, shared and distributed across the network via mobile phone, it has not
taken place.

When human beings are separated from the devices that grant them access to the
global mnemotechnical system, from both the archive of their own lives and the
collective record, they experience anxiety. Our relationship with mobile devices
constitutes a tension, a tension I explore in the final vignette.

The (re)production of territories -- Marrakech, Morocco 5/05/05

What is really at stake are the radically new possibilities of projection that are
offered by digital devices of tertiary retention. If what we are dealing with is nothing
else but real space, it must be an extension of the device by which the world
projects as double.[3]

The places I visit become "smart" by virtue of my presence. I bring information with
me to this place, and this information mediates my experience; the territory
surrounding me serves as surface of projection for data. I am sitting inside the
mud-brick ramparts of Djemaa el-Fna square in Marrakech, surrounded by a
jumble of storytellers, jugglers and snake charmers. In the stall beside me, a
woman pulls a raw sheep's head from her bag, skewers it through the eye socket
and rolls it across the grill. The intermittent song of the Muezzin (Arabic call to
prayer) sounds strange to me, and the air is filled with a mixture of French and
Arabic, neither of which I can understand. I have no guide book, and I cannot find
my way out of the labyrinthine medina. Yet I am not lost; using GPRS roaming, my
device brings access to directions through the cobbled streets and alleys, to an
explanation of the song in my own language.

Every street and building has a layer of virtual graffiti I can summon in an instant;
my experiences will in turn be archived and will form part of this collective
inscription. Although I cannot see these records on the walls and artefacts around
me, they are not immaterial; they "cannot be accessed except via the mediating
processes of the devices that represent this information" to an otherwise
unequipped consciousness.[4] Using my device, I retrieve 243 entries for Café
Toubkal on the East side of the square; if I squint my eyes I can see it through the
jumble of stalls. As I make my way across the market I capture images of my
approach, I rehearse my own inscriptions in this collection; my experience has
been formulated in advance of my arrival. In this sense, the place I am
approaching is already the future anterior, it is already memory. A mobile device
promises not simply, or not only, perpetual connectivity; it promises access to this
sedimentary layer of information that has built up around the globe, and the ability
to add your fragments to it. This exceeds the knowledge of human individuals, it
exceeds the territory it covers.
With every step, I emit a smog of data; my journey is being archived too. Every few
seconds, my device "pings" the network and receives a response; my location
zone is then recorded in a log. I am conscious that I leave a trail of digital
breadcrumbs for Maroc Telecom through the ancient city, that my position could be
triangulated within metres based on my distance from nearby cell stations. I have
become data "travelling through data landscapes" [5]; I have become a roaming
subscription number. As my feet slide upon thousand-year old stone, I am at once
travelling through networks and central servers back in Australia, my details
handed on via invisible network handshakes across the globe, my trajectory
recorded. I am not lost, I am identifiable; I am a string of information events.

As I travel through the city I leave other traces too, traces which will be
incorporated into the global digital retention system. Every ATM I visit and every
credit card transaction I make will be recorded. But my mobile device is a nomadic
object; it literally locates me within an electronic reproduction of the territory I walk
over.[6] The network coverage area is known as a "footprint", and like any
inscription on real space it has finite physical limits and dimensions; my trail
through it will be marked as one marks the surface of page. At the same time, this
data trail I am creating is already memory; by the time the network locates me, I
have gone.

On the opposite side of the round world you are asleep now, and your device will
vibrate silently with the video I have sent.

The (re)production of events -- Valencia, Spain 14/05/05

The ultimate affirmation of an event having occurred is its being captured, shared
and distributed by mobile phone.[7]

Samsung's current Show Your World ad campaign urges camera phone users to
record the minutiae of their daily lives and turn it into a movie. In Samsung's words,
this is "the most vibrant way to capture and share life experiences with family and
friends".[8] Human beings have always felt compelled to capture fragments of their
lives, to store and transmit memories; we have inscribed ourselves in books and on
cave walls, in folk songs and on New York subway benches, and now on 1.8"
mobile phone screens. For Bernard Stiegler, all technologies are in fact memory
aids [9]; but not every technics is also a mnemotechnics. Some technologies have
been created explicitly to store and transmit memories: for example, writing, or
photography. Mobile devices were originally created as walkie-talkies for cars,[10]
but the unexpected success of messaging took development in a different
direction; consumers wanted to capture and share ephemera from their daily lives.
All technologies create cultures of use around themselves; they create new
techniques and new ways of doing things that were unthinkable prior to the
technology. Mnemotechnics in particular create new ways of remembering; both on
a phenomenological level (how we perceive and experience events in our lives)
and a technical level (the material artefacts that serve as surface of inscription).
The relationship between these two levels constitutes a tension -- a tension as old
as metaphysics, a tension which is itself productive of new devices and new
techniques.[11] The material surface of inscription at once shapes the memory it
records; the technical artefact has limits and resistances which impact the
recording.

Mobile devices in turn have material limits that influence the events they capture:
for example, a mobile screen is necessarily small (between 1 and 3" for phones, up
to 4" for PDAs and Pocket PC), and video is comparatively hard to compress and
expensive to receive, even on high-end 3G devices. Consequently, the videos we
create must be short, simple grabs; the actors must be choreographed to address
the lens, the message simplified for its recipient. This means the life events we
record are (at least in part) produced by the device, but this is not necessarily a
negative experience. The physical limits and resistances of different technologies
can also be creative. For example, the impoverished real estate of the mobile
screen has given us a new language: it cn b hrd to undrstnd if u r not txt msg
usr,[12] A mobile device alters both way we experience events and the event that
is recorded.

I have just met up with Jasmine in the Plaza de la Virgen in Valencia. After we
have downed some syrupy coffee at a cafe, I ask if I can take a short clip of her to
send to mutual friends in Sydney. There is an eccentric old man sitting at the table
next to us eating churros (long sugary donuts), so I ask Jasmine to talk to this man
while I video her on my device. She obliges, and for two minutes, she dunks
churros in her chocolate like a pro and laughs with the old man. The event is
performed for the tiny lens. After a time she looks up at me and smiles at our
distant friends - friends whose absence is right now influencing our performance,
friends who will receive this "event" at an indeterminate point in the future, and in
that reception affirm that it has taken place (in the manner of an ethical act, our
friends will bear witness to this event). Later, as we walk around the city, we stop at
intervals and pose in front of fountains and monuments, snapping still shots to
distribute across the globe.
These events do not exist outside the technology for their capture and distribution;
they were never simply "there", awaiting the recording. Each event has been
constructed to fit in five second slots on a 1.8 inch screen, for absent third parties
who have yet to receive it. After its performance, the video will be compressed and
data selectively lost; it will be cut into packets and transmitted via thousands of
parallel digital streams to be reconstructed on a different device, which will create a
composite of frames from multiple streams. The reconstruction will take place far
from this place and this time, and each device will render it differently. A mobile
does not simply "capture" events from our lives; it mediates and constructs the very
nature of the events recorded. It is first and foremost a production device, a device
for the production and distribution of memories.

Jasmine and I are both aware that these events are being recorded, and that they
will be distributed to people on the opposite side of the round world (people who
are right now sleeping, unaware of the sights and sounds and colours that seem
most live to us here now). This unfolding moment, which took place only once and
which feels so authentic, will be infinitely reproducible in our absence.[13] Perhaps
more importantly, we are aware of this future; aware of this anticipated Other who
will replay the event on a different device and in a different context. The possibility
that these events can be captured and distributed in this way fundamentally alters
our perception and our experience in advance. A mobile is always and also a token
of the future, a future where fragments of your life will not be lost, but will survive
"in an array of splendid colour".[14]

You will receive my stories and will forget them. I am a name in your contact list, I
am a collection of photographs.

The Promise -- London, England 30/05/05

I know I spend too much time texting friends, but I can't stop myself...I even sleep
with my mobile under my pillow. I just have to wake up and read messages when I
receive them.[15]

A mobile device is a promise: the constant potential for communication, even if this
communication never arrives. My device is always on, always connected, there is
always the possibility that a message may have arrived since last I checked (or
not). I worry that I may miss something or that someone may miss me, and this
possibility haunts me. I feel compelled to check the device several times an hour,
like someone obsessively washing their hands. I am sensitive to its vibrations
through several layers of coat pockets, and scramble madly for it when I feel the
slightest movement. Every so often I put my hand in my pocket just to check it is
still there. My perception is altered in advance by its comforting presence; was that
my ringtone I just heard, was that my message alert? Sometimes I have minor
hallucinations; when I hear a mobile ring nearby I glance instinctively at my screen
-- was that for me? ("one must expect it, I am expecting it, we are expecting it"
[16]). My device demands what Linda Stone calls "continuous partial attention" --
even when nothing is happening. The mobile user has a constant low-level
awareness of their device; the possibility that communication may arrive at any
instant inhabits their awareness.

With continuous partial attention, we're constantly scanning incoming alerts for the
one best thing to seize upon: "how can I tune in in a way that helps me sync up
with the most interesting, the most important opportunity?"[17]

The arrival of this most important opportunity, the alert that can happen at any
instant, is perpetually immanent. Even when the device rests peacefully in my
pocket and my hands are folded in my lap, communication from my contacts still
exists in potentia; I am simply awaiting their arrival. It is the fact that this
opportunity may never arrive, that although I have a contact book filled with names
I may yet be forgotten, it is in the "always-open hollow of possibility, that is, in non-
coming, absolute disappointment [deconvenue]", that I have a relation to the
event.[18] The possibility that this most important opportunity may never arrive is
the condition of its arrival. If a day passes without contact I begin to panic; have I
been forgotten? Everyone around me in the street seems to be receiving calls; am
I not important? "Seeing...everyone talk on the phone, one realises that there is a
mobile community and one is not part of it".[19] The mobile implies perpetual
availability for contact, but contact may always not take place, too. The spectre of
loss -- of being forgotten, or of missing the arrival -- marks our relationship with
mobile devices.

If I don't receive a text when I wake up or I receive only a few messages during the
day, I feel as though nobody loves me enough to remember me.[20]

A mobile device promises the future -- a future where important messages may yet
arrive, and where we will not miss the arrival. Like any promise, there is an
expectation that this will take place, and an attendant anxiety that it will not take
place. This has led to a new set of social behaviours around mobile messaging.
When the recipient of a message is unable to respond straight away, there is a
sense that a promise has been broken. "A message should be responded to within
about 30 minutes unless one [has] a legitimate reason, such as being asleep".[21]
Japanese students surveyed by Mizuko Ito and Daisuke Okabe actually apologised
to the recipient if their responses were delayed by more than an hour, and often
just "checked in" with their friends during the day to let them know they were still
thinking of them.[22] Students who were about to turn their phone off or would be
unable to receive messages for a while sent a warning to their friends; "just got
home, think I'll take a bath".[23] Mobile owners live in a constant state of
anticipation.

A mobile device is a promise; this promise inhabits our awareness, like a

peripheral anxiety. It is constantly in the background, and it shapes our experience
of life and the "taking place" of events within our lives. A mobile promises the
instrumental possibility of reproduction, of capturing and distributing the minutiae of
our daily lives, even if these experiences can never be faithfully recorded. It
promises that we will not be forgotten, that we will not be lost; the territory has
been reproduced in advance of our arrival, and we will always be identifiable. It
promises the constant potential for communication, even if this communication
never arrives.

What if I miss something, or someone misses me?

Awaiting (at) the arrival -- Dubai international airport 03/06/05

You have not replied to the stories I have sent; have you forgotten me? Perhaps
your device is broken and my messages have been lost; perhaps you have sent a
reply and it has not yet reached me. Either way, the absence saddens me.

If only this were the final day of waiting.

Acknowledgements
------------------------------

With thanks to Darren Tofts, Mark Finn and Andres Vaccari for their comments on
this article.

Notes
---------------
[1] Stiegler, Bernard. "Our Ailing Educational Institutions" in Culture Machine 5
http://culturemachine.tees.ac.uk/Cmach/Backissues/j005/Articles/Stiegler.htm.

[2] The term "virtual graffiti" was first used by Howard Rheingold in Smart Mobs:.
The Next Social Revolution. Perseus Publishing 2002. For the purposes of this
article I am using the term to include both i-mode (cHTML) and WAP sites: these
are different services. Not all GPRS/3G handsets can access the i-mode service,
users need an i-mode client.

[3] Stiegler, ibid., 2000.

[4] Stiegler, ibid., 2000.

[5] Stiegler, ibid., 2000.

[6] Mobile coverage is achieved by partitioning the area into a plurality of location
zones, each zone being served by a base station.

[7] Satchell, cited in Goggin, Gerard 2005. "Calling the Shots" in The Age July 2
2005. http://www.theage.com.au/news/icon/calling-the-
shots/2005/06/30/1119724747968.html?oneclick=true

[8] Trendwatch.

[9] Steigler, ibid., 2000. Also see Steigler, Bernard. Technics and Time, 1. Trans.
Richard Beardsworth and George Collins. Stanford: Stanford University Press
1998. ch:1.

[10] Agar, Jon. Constant Touch: A Global History of the Mobile Phone. Cambridge:
Icon. 2003. pp. 35.

[11] For more detail please see my CTHEORY article, "Technical Machines and
Evolution", or the first two chapters of Stiegler 1998, ibid.

[12] It can be hard to understand if you are not a text message user. It might also
be argued that the expense of voice carriage has contributed to the creation of a
new messaging language.

[13] Derrida, Jacques and Bernard Stiegler 2002. Echographies of Television:

Filmed Interviews. Cambridge, UK: Polity Press 2002. pp. 38.

[14] Advertisment for Samsung E400

http://www.samsung.com/uk/products/mobilephones/mobilephones/sgh_e400saxe
u.asp
[15] 14-year old mobile user, cited in Lee, Alfred. "Youths Seek Help for SMS
Addiction" in IT AsiaOne October 6 2003
http://it.asia1.com.sg/newsdaily/news001_20031006.html

[16] Derrida, Jacques. Aporias. Stanford (CA): Stanford University Press 1993.

[17] Stone,cited in Maxwell, Jill. "Stop the Net, I Want to Get Off" in Inc. Magazine
2002 http://www.inc.com/magazine/20020101/23805.html.

[18] Derrida and Stiegler 2002, ibid. pp 14.

[19] Puro, Jukka Pekka. "Finland: a Mobile Culture" in Katz and Aakhus (eds.)
Perpetual Contact: Mobile Communication, Private Talk, Public Performance,
Cambridge (MA), Cambridge University Press 2002. pp 28.

[20] Mobile user, cited in Rheingold 2002 ibid., pp 21.

[21] Ito, Mizuko and Daisuke Okabe. "Technosocial Situations: Emergent

Structuring of Mobile E-mail Use" in Ito, Okabe and Matsuda (eds.) Personal,
Portable, Pedestrian: Mobile Phones in Japanese Life, Cambridge (MA), MIT
Press, 2002. pp. 265.

[22] Ito and Okabe 2005, ibid., 265.

[23] Ito and Okabe 2005, ibid., 266.

--------------------

Belinda Barnet is Lecturer in Media at Swinburne University of Technology,

Melbourne. She has also worked as Service Delivery Manager (Wireless Content
Services) for Ericsson Australia, and has research interests in technical evolution
and the philosophy of technology. Belinda has a PhD in Media and
Communications from the University of New South Wales.