2020-04-08 2428801

2428801 - FAQ: Cloud integration content in SAP

Process Orchestration (PI)
Version 11 Type SAP Note
Language English Master Language English
Priority Recommendations / Additional Info Category FAQ
Release Status Released for Customer Released On 08.09.2017
Component BC-XI-IGW ( Integration Gateway )

Please find the original document at https://launchpad.support.sap.com/#/notes/ 2428801

Symptom

You experience problems with the cloud integration content component in SAP Process Orchestration / SAP
Process Integration and/or need further detailed information about its operation and configuration.

Other Terms

SAP Process Integration, SAP Process Orchestration, SAP Cloud Platform Integration, PI 7.5, Cloud
Integration Content, Frequently Asked Questions, HOWTO

Reason and Prerequisites

This note serves as FAQ document for the cloud integration content component in SAP Process
Orchestration / SAP Process Integration and contains answers to the most commonly asked questions about
its operation, configuration, and others. It will be updated with new information from time to time as the need
arises.

Solution

Frequently Asked Questions:

Q: How can I configure the cloud integration content?

Although the cloud integration content runs on SAP Process Orchestration and hence on-premise, the
configuration of the content is done in the cloud. In order to develop and configure cloud integration content,
the Web Application of SAP Cloud Platform Integration is used. In the discover area of the Web Application of
your SAP Cloud Platform Integration tenant, the integration content packages provided by SAP and partners
can be browsed and copied in the customer's workspace. In the design area, i.e., the workspace, the content
can be modified and configured.

Q: How can I get access to the Web Application of SAP Cloud Platform Integration to be able to configure the
cloud integration packages?

In the past, SAP supported the provisioning of a SAP Cloud Platform Integration tenant with the web tooling
capability only, i.e., without any runtime node. As of today, this offering is not available any more. If you hold
any SAP Cloud Platform Integration license, you can use the Web Application of your SAP Cloud Platform
Integration tenant.

Q: Which license is required to use this feature?

The Cloud Integration Content Runtime can only be used together with either SAP Process Orchestration or

© 2020 SAP SE or an SAP affiliate company. All rights reserved 1 of 5

2020-04-08 2428801

SAP Process Integration. Either one product needs to be licensed separately. In addition, to configure the
cloud integration content in the new offering, you will also need to have an SAP Cloud Platform Integration
license.

Q: Which installation option supports the cloud integration content capability?

The cloud integration content capability is supported on the following installation types: Advanced Adapter
Engine, Advanced Adapter Engine Extended, SAP Process Orchestration, SAP Process Integration Dual
Usage Type. However, minimum release requirement is SAP NetWeaver release 7.5 SP05. If you cannot
upgrade your SAP Process Orchestration or SAP Process Integration system to release 7.5 SP05 for
whatever reason, you may run the cloud integration content component on a non-central adapter engine 7.5
SP05, see question below.

Q: Does the cloud integration content component support the very same capabilities like SAP Cloud Platform
Integration?

SAP Cloud Platform Integration is updated more frequently compared to SAP Process Orchestration.
Whereas SAP Cloud Platform Integration gets new features shipped every 4 weeks, the support package
stack (SPS) schedule for release 7.5 is currently every quarter. Furthermore, once new features are shipped
on SAP Cloud Platform Integration they first need to be ported to SAP Process Orchestration and validated
before being released. So, there is always a slight delay of SAP Cloud Platform Integration features being
available on SAP Process Orchestration. For more details about the feature scope, refer to the release notes
at https://help.sap.com/viewer/825e9222e7ad4fe1988c6cc600bda779/7.5.8/en-US, and supported
components, adapters, and events at
https://help.sap.com/viewer/5cf7d2de571a45cc81f91261668b7361/7.5.8/en-
US/7022e957ec184aef854a12f60396506d.html (Note, the new SAP help portal now supports versions of
documentation based on releases and SPS, the links provided here are for release 7.5 SPS08, to get the
latest release notes you may have to select the latest SPS on the help portal page from the drop down in the
upper right corner).

Q: Is there any landscape recommendation when it comes to cloud integration content on SAP Process
Orchestration?

As mentioned above, although shipment of new cloud integration content features on SAP Process
Orchestration is a bit lagging behind release shipment of SAP Cloud Platform Integration, since SAP Cloud
Platform Integration ships new features quite frequently, each new SPS of SAP Process Orchestration may
ship a high number of new cloud integration content features. So, if you like to keep pace with the innovation
speed of the cloud integration content component, you may have to update your SAP Process Orchestration
system more frequently. To minimize the effort related to a SAP Process Orchestration update, e.g., the
update itself and the test effort required to avoid regressions, we strongly recommend to have a dedicated
non-central adapter engine where you run your cloud integration scenarios. You would then have the option
to update the non-central adapter engine more frequently. In this case, your non-central adapter engine may
be of higher release and SPS level compared to the SAP Process Orchestration that the adapter engine is
connected to. This setup is supported. See SAP note 1916146 - Version interoperability of distributed PI/PO
landscapes for the combinations of release and SPS levels which are supported.

Q: In my system, the link pointing to the Cloud Integration Content Management Console is missing. How can
I enable the Cloud Integration Content on SAP Process Orchestration?

See https://help.sap.com/viewer/5cf7d2de571a45cc81f91261668b7361/7.5.8/en-
EN/a68695d0e6eb4552ace156cf5352a420.html

Q: What roles on SAP Process Orchestration are required?

© 2020 SAP SE or an SAP affiliate company. All rights reserved 2 of 5

2020-04-08 2428801

See https://help.sap.com/viewer/5cf7d2de571a45cc81f91261668b7361/7.5.8/en-
EN/b2d602296fe54aa58f4c269450cce0f3.html

Q: In case of issues, which components do I need to assign the incident ticket to?

In case of deployment related issues select component BC-XI-IGW-DEP, in case of runtime related issues
select component BC-XI-IGW-RT.

Q: Where do I find further documentation?

Check out SAP Help Portal at https://help.sap.com/viewer/5cf7d2de571a45cc81f91261668b7361/7.5.8/en-

EN/14ff0a6d7cd94540bb252f816fbfecde.html

Q: Where do I find best practices and guidelines?

See blogs series on the community pages at https://blogs.sap.com/2017/08/11/best-practices-cloud-

integration-content-in-sap-process-orchestration-overview

Q: I do not have a virus scanner set up on my SAP Process Orchestration system nor do I need one. So,
deploying cloud integration content or security artifacts on SAP Process Orchestration fails due to missing
virus scanner. How can I proceed?

By default, virus scanner is enabled for deploying cloud integration content or security artifacts on SAP
Process Orchestration. Either set up virus scanner or disable the same, for latter refer to SAP note 2266024.

Q: When should I use the cloud integration content runtime versus the PI messaging runtime on SAP
Process Orchestration?

With the new cloud integration content component on SAP Process Orchestration we do support two
messaging runtime engines on SAP Process Orchestration. The new cloud integration content runtime does
not replace the existing PI messaging runtime, it actually complements the same. Although there might be
some overlapping, the following rule of thumb applies. Use the PI messaging system for Application-to-
Application (A2A), Business-to-Business (B2B), Electronic Data Interchange (EDI), any to any on-premise
integration scenarios, wherever SAP provides PI content for integrating SAP on-premise systems, scenarios
involving Business Process Management (BPM) for both integration-centric processes as well as human-
centric processes, etc. You use the cloud integration content for hybrid integration scenarios in general, i.e.,
on-premise to cloud integration scenarios, and in particular for the standard cloud integration content that
SAP provides and which is supported on SAP Process Orchestration, accessible from the content catalog at
https://cloudintegration.hana.ondemand.com/#/shell/integration. The decision which runtime to use also
depends on the feature scope of each runtime.

Q: How do I ensure that the cloud integration content that I model in the SAP Cloud Platform Integration
workspace can run on my SAP Process Orchestration system?

We have introduced the so called product profile that allows you to use cloud integration content for different
target integration platforms. A specific product profile restricts the configuration of an integration flow to the
set of adapter types and integration flow steps that are supported for a particular release and SPS of SAP
Process Orchestration. Currently, we do support product profiles for SAP Cloud Platform Integration and SAP
Process Orchestration, for latter we distinguish the various SPS. If you like to create or run an integration flow
for your particular SAP Process Orchestration release and SPS, you need to select the respective product
profile. When you create an integration flow from scratch, a pop up comes up where you can select the
product profile from a drop down menu. For an existing integration flow, you can switch the product profile on
the Runtime Configuration tab of the integration flow. In any case, this has two effects. First of all, the
modeling palette only shows those integration flow steps and adapters, to be more precise the particular
version of the integration flow steps and adapters, which are supported for the chosen SPS. Secondly, while

© 2020 SAP SE or an SAP affiliate company. All rights reserved 3 of 5

2020-04-08 2428801

saving an integration flow, checks are carried out, and errors are displayed in the modeling editor if a feature
is used which is not supported. However, the flexibility of the underlying Apache Camel runtime makes it
impossible to have the full check coverage, there might be exceptional cases where the content can still not
be deployed on SAP Process Orchestration or where the runtime runs into an error even though no warnings
or errors are displayed, e.g., when the script references an import class which has not been supported yet on
your SAP Process Orchestration release and SP. In this case, please open a ticket on the respective
component, either for deployment or runtime errors, see questions above. For more details about the product
profile, see also https://uacp2.hana.ondemand.com/viewer/368c481cd6954bdfa5d0435479fd4eaf/Cloud/en-
US/8007daa7b193409580ba151b1df77fa4.html.

Q: I cannot see the SAP Process Orchestration product profiles in my SAP Cloud Platform Integration tenant.
How can this be enabled?

Please create a support ticket on the component LOD-HCI-PI-OPS, and enter the following text and
information:
“Please add the SAP Process Orchestration product profile (key igwpro) to my tenant. Please ensure that the
SAP Cloud Platform Integration profile stays in the list of product profiles, and remains the default."
To accelerate the ticket processing, you may add further information such as tenant name/tenant address.

Q: How can I run cloud integration content that is supported for SAP Cloud Platform Integration only (for
packages where the supported platform is tagged as either SAP Cloud Platform Integration or SAP HANA
Cloud Integration)?

SAP offers the prepackaged integration content on the content hub as a sort of reference template for SAP
Process Orchestration, customers may customize or extend it as needed. To check if the content can be
deployed on SAP Process Orchestration, you need to change the product profile accordingly, see also
question above. This however is only supported for content that can be edited; for configure-only content, the
product profile cannot be changed, and hence we cannot guarantee that the content can actually run on SAP
Process Orchestration.

This document is referenced by

SAP
Title
Note/KBA

2212870 Troubleshooting: Cloud Integration Content in SAP Process Orchestration

PI CTC: Cloud Integration Content permanenty started but not enabled on non-central Adapter
2473806
Engine

2201086 Configuration Wizard: PI Cloud Integration Content

2407324 Collective note : SAP NETWEAVER 7.5 SP07 - Process Orchestration (PI)

2393809 Collective note : SAP NETWEAVER 7.5 SP06 - Process Orchestration (PI)

2349055 Collective note : SAP NETWEAVER 7.5 SP05 - Process Orchestration (PI)

2285184 Collective note : SAP NETWEAVER 7.5 SP04 - Process Orchestration (PI)

2241314 Collective note : SAP NETWEAVER 7.5 SP03 - Process Orchestration (PI)

© 2020 SAP SE or an SAP affiliate company. All rights reserved 4 of 5

2020-04-08 2428801
2241264 Collective note : SAP NETWEAVER 7.5 SP02 - Process Orchestration (PI)

2198099 Collective note : SAP NETWEAVER 7.5 SP01 - Process Orchestration (PI)

2198094 Collective note : SAP NETWEAVER 7.5 SP0 - Process Orchestration (PI)

Terms of use | Copyright | Trademark | Legal Disclosure | Privacy

© 2020 SAP SE or an SAP affiliate company. All rights reserved 5 of 5