Welcome participants

Lean Six Sigma White Belt Program

for Workplace Leaders | White Belt Certification

Rex Tuozo “The Six Sigma Guy”

Certified Six Sigma Master Black Belt
Certified Industrial Engineer
Certified PROSCI Change Management Practitioner
 Six Sigma PH

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Six Sigma PH

Six Sigma PH White Belt

Six Sigma Curriculum for Service Industry

Training Curriculum
For Manufacturing Industry Service Industry

✓ Engineers. ✓ Non- Engineers.

✓ Statisticians. ✓ Non- Math Majors
✓ Math Majors
✓ Technical Persons.

Six Sigma PH White Belt

 WHAT IS SIX SIGMA?

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 What is Six Sigma

• What is Six Sigma (6σ)?

• Why “6” and why “σ”?

Σ = summation

σ = standard deviation

Six Sigma PH White Belt

 SIGMA OF STATISTICS

• Standard Deviation- the spread of data with

respect to mean (average).

TIME TO WAIT IN LINE FOR LUNCH

MCDO
Average

JOLLIBEE

Average
Target

Target
σ
σ
1 2 3Hours
4 to 5Approve
6 7 8 9 1 2 Hours
4to
3Hours toApprove
5Approve
7 9 12 14 16

7 Six Sigma PH White Belt

 SIX SIGMA BOAT

• xx

8 Six Sigma PH White Belt

 WHAT IS SIX SIGMA (6σ)?

• Six Sigma is a systematic, disciplined,

customer focused, data-driven process
improvement methodology that uses
DMAIC to reduce DELAYS, DEFECTS &
VARIATIONS.

• Its ultimate goal is to attain 3.4 defects per

million opportunities.

9 Six Sigma PH White Belt

KEY CONCEPT OF SIX SIGMA

Y = f (x1, x2, x3, xn…)

Six Sigma PH White Belt

 KEY CONCEPT OF SIX SIGMA

S
SUPPLIERS
I
INPUTS
P
PROCESS
O
OUTPUTS
C
CUSTOMERS

Prepare ingredients &

materials
• Market, SM, Shopwise • Rice
• SM, Shopwise • Container
• Measuring cup Measure rice • Measured Rice • You
• Family • Info: How many will eat?

• Measured Rice
• Maynilad/ Manila Water Wash rice 3x • Measured & • You
• Water
washed Rice
• Container

• Water • Measured Water • You

• Maynilad/ Manila Water Measure water
• Container

• Measured & Pour rice & water into

washed Rice • WIP Rice
cooker. Plug in, and • You
• Measured Water
• Meralco • Electricity
turn on.
• SM, Shopwise • Rice cooker

• Cooked rice • Family

• Time Wait

Six Sigma PH White Belt

 KEY CONCEPT OF SIX SIGMA

Y = f (x1, x2, x3, xn…)

Dependent Independent
Variable Variables

Output Inputs + Process Steps

Six Sigma PH White Belt

 KEY CONCEPT OF SIX SIGMA

Y = f (x1, x2, x3, xn…)

Output Inputs + Process Steps

Plant died Quality of water Get watering can.

Quantity of water Get water from faucet.

Watering can Water the plant in the
Plant morning & afternoon everyday.

Plant Pot

Garden soil
Location of the pot

Six Sigma PH White Belt

 KEY CONCEPT OF SIX SIGMA

Y = f (x1, x2, x3, xn…)

Output Inputs + Process Steps

1. Process Defects

2. Processing Time
Question 1: Financial Metric?

Question 2: CSAT/ NPS?

Six Sigma PH White Belt

 KEY CONCEPT OF SIX SIGMA

• The DMAIC process allows us to identify the key x’s that we

can use to control the variation in the y

Focus here to
Result improve the
results

y = f (x1, x2, xn…)

A
The inputs and process factors that
Outputs function of cause variation in the result

Six Sigma PH White Belt

 DMAIC METHODOLOGY

• DEFINE the project

• MEASURE the current situation
• ANALYZE to identify cause
• IMPROVE by implementing
solutions and 5 1
evaluating results
• CONTROL by standardizing CONTROL DEFINE
and making
future plans

IMPROVE MEASURE
4 2
ANALYZE
3

Six Sigma PH White Belt

 Ground Rules

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 Ground Rules

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