ORGANISATIONAL BEHAVIOUR

Course Objectives

1. To translate organizational behaviour theory to practices that result in organizational

effectiveness and efficiency.

2. To provide an understanding of the concept of Organisational culture, its importance on

job satisfaction, influence on Employees Behaviour.

3. To understand and manage individual, group and organizational behaviour and concepts
Including attitudes, personality, perception, motivational theories and leadership.

4. To understand group behaviour in organizations and managing stress and conflict.

Pre Requisites

1. Basic understanding of Management and how an organization operates.

2. Basic understanding of Principles and Practices of Management.
3. Must possess a Bachelor’s degree from any recognized University.
4. More than average communication skills and ability to read/write English.

Course Description

Organizational Behavior (OB) is the study of the way people interact within groups. This study is
applied in an attempt to create more efficient business organizations. It is oriented toward
developing a better understanding of human behaviour and using that knowledge to help people
be more productive and satisfied in organizational settings. Organizational Behaviour is applied in
an attempt to create more efficient business organizations. OB theories are used for human
resource purposes to maximize the output from individual group members. Findings from
organizational behaviour’s body of research can be used by Executives and HR professionals better
understand a business’ culture, how that culture may facilitate or hinder productivity and employee
retention and how to best evaluate candidates skill set and personality during the hiring process.

Course Outcomes (COs)

Upon successful completion of this course, students should be able to:

1. Demonstrate the applicability of the concept of organizational behavior to understand the

behavior of people in the organization.

2. Demonstrate the applicability of analyzing the complexities associated with management

of individual behavior in the organization.

3. Analyze the complexities associated with management of the group behavior in the
organization.

4. Demonstrate how the organizational behavior can integrate in understanding the

motivation (why) behind behavior of people in the organization.

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CONTENT:
UNIT-I

1. Fundamentals of Organizational Behaviour (2 Hours)

(a) Definition, concept, challenges & opportunities (0.5 Hours)

(b) Models of OB- Autocratic, Custodial, Supportive, Collegial and System Model
(1 Hour)
(c) Dependent and Independent variables (0.5 Hours)

UNIT-II
2. Understanding and Managing Behaviour (16.5 Hours)

(a) Individual Behaviour (1.5 Hours)

(b) Personality (3 Hours)

(i) Concept and nature of personality

(ii) Determinants of personality
(iii) Sigmund Freud: Iceberg & Psycho analytic theory of Personality
(iv) Big Five model and MBTI
(v) The Dark Traid

(c) Learning (3 Hours)

(i) Concept and process of learning

(ii) Theories of Learning: Conditioning, Classical and Operant, Conditioning
(iii) Shaping behaviour: Types & Schedules of Reinforcement

(d) Attitudes (4 Hours)

(i) Definition & components of attitude and job satisfaction /employee

engagement

(ii) Attitude behaviour relationship

(iii) Types of attitudes
(iv) Employee Attitudes-Organization Commitment, Organisational
citizenship behaviours

(v) Effects of Employee Attitude

(vi) Changing Employee Attitude and psychological contract
(vii) Attitude behaviour relationship

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 (e) Perception, Attribution and Emotional Intelligences (4 Hours)

(i) Definition and Perpetual Process and Perception Selectivity

(ii) Fundamental of attribution & theory of attribution & errors of attribution

(aa) Fundamental attribution error

(bb) Self-serving bias
(cc) Halo effect
(dd) Stereotyping

(f) Motivation (3 Hours)

(i) Definition, Classification of motives

(ii) Early theories of Motivation and overview

(aa) Hierarchy of needs Theory

(bb) Theory X and Theory Y
(cc) Two Factor Theory
(dd) McClelland Theory of Needs
(iii) Contemporary Theories of Motivation.

(aa) Self Determination Theory

(bb) Goal Setting Theory
(cc) Self - Efficacy Theory
(dd) Expectancy Theory

MID-TERM EXAMINATION: (It covers from Unit no 1 & 2 of the syllabus)

UNIT-III

3. Group Dimension of Organizational Behaviour (8 Hours)

(a) Group Dynamics (1 Hour)

(i) Concept, Types of Group and Group Development Stages

(b) Team Dynamics (1 Hours)

(i) Concept, Types of team, Properties of team, Team vs. group.

QUIZ: (It covers from Unit no 1 to 3 (Till topic no 3(b) of the syllabus)

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 (c) Managing Conflicts (1.5 Hours)

(i) Conflict in Organization

(ii) Sources of conflicts

(d) Leadership (3 Hours)

(i) Definition, Trait Theories

(ii) Situational Leadership Theory

(iii) Transformational Leadership

(iv) Servant Leadership

(e) Stress Management (1 Hour)

(i) Causes of stress

(ii) Work Stressors and its impact on outcomes

(iii) Coping strategies of stress

(f) Politics and power; Bases of Power (0.5 Hours)

UNIT-IV
4. Organisational Culture (1.5 Hours)

(a) Defining culture, characteristics of culture and functions

(b) Shaping culture

UNIT-V

5. Organisational Change & Development (2 Hours)

(a) Nature, Importance & process of organisational change

(b) Types, forces for change in organisations, Resistance to change

(c) Organisational Development, OD Interventions

END-TERM EXAMINATION: It covers from Unit no 1 to 5 of the syllabus.

Total (30 Hours)

Text Book

1. Organizational Behaviour by Stephen P Robbins, Judge, Vohra, Pearson publishers, 15th

edition; ISBN: 978-93-325-0033-4.

Reference Book

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1. Organisational Behaviour, Fred Luthans, 12th edition; McGraw Hill; ISBN: 978-1-25-
909743-0.

2. Organisational Behaviour, John W Newstrom 12th Edition, Tata McGraw Hill; ISBN: 0-
07-063552-8.

3. Organisational Behaviour, L.M. Prasad Sultan Chand & Sons, ISBN: 81-8054-478-8.

4. Organisational Behaviour, Pardeep Kumar, KS Thakur, ISBN: 978-93-81505-09-0,

Wisdom Publication.

5. Organisational Behaviour, K. Aswathappa, 12th Revised Edition, Himalaya Publishing

House; ISBN: 978-93-5202-065-2.

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