Prakash

Professional Summary
 About 11+ years of experience as Software Development Engineer in Test, Quality Assurance Engineer in Software
Testing, good communication skills, collaborative experience with offshore teams
 Information Technology experience in gathering Requirements, Analysis, Design, Development, Testing,
Maintenance, Enhancement & Production Support of Client/Server, Internet, Intranet, Windows, and Web-
based applications both public facing and internal, Mobile applications.
 Working experience in Agile, Test-driven development and Waterfall methodology.
 Excellent knowledge of business process automation and workflow concepts.
 Coordinating Joint application design (JAD) sessions and interviews to converge towards a design acceptable to
the customer and feasible for the developers.
 Experience in Quality Center (QC), identify, document, and track issues found during testing. Skilled in preparing
traceability matrix to ensure that all the requirements defined for the system are tested in the test cases
 Experienced in performing end-to-end verification and validation.
 Experienced in performing smoke, functional, component, integration and system testing.
 Hands-on experience in Testing/QA Life Cycle includes preparing the Test Cases and Testing the developed
programs (Unit testing, Sanity Testing, performance testing, Regression and user acceptance testing).
 Experience in developing Custom Reports and different types of Tabular, Matrix, Ad-hoc and distributed reports
in multiple formats using Crystal Reports and SQL Server Reporting Services (SSRS).
 Extensive working experience in unit testing framework – NUNIT and MSUNIT.
 Experienced in all stages of STLC for Manual and Automated Testing using Selenium.
 Knowledge on using SOAP UI and Restfull API services, web and database testing.
 Experience with various source control Tools like TFS, Microsoft Visual Source Safe and GIT
 Experience in Managing Test Environments with Azure DevOps Services like Repos, Pipelines, Boards, Test Plans,
Artifacts also collaboration tools like team dashboards with widgets to share information, progress of tasks,
trends/charts, wikis, set notification.
 Experience with Azure DevOps supporting extensions integrated with slack.
 Conducted functional walkthrough, performed various System testing such as Regression, Integration, ETL
Testing, Functional, Smoke & UAT; and thereby obtained necessary signoffs and assisted in the development of
User Manuals, tutorials for customers.
 Ability in carrying out regression testing & retesting to make sure that the discovered bugs are fixed
 Ability to perform tasks under minimal supervision.

Professional Experience

Costco - Remote
Lead Quality Analyst July 2022 – Till date
Domain: ecommerce
Responsibilities:
 Regular interactions, grooming sessions with the Product Owners and business users to gather requirements.
 Developed Tests using Functional Requirement Documents of multi-component systems in Costco. Test
scenarios are created for Positive, Negative, Boundary cases, etc.
 Test A11Y-Accessibility requirements using screen recorders. Validate ARIA Attributes by following ARIA
guidelines.
 Write tests in ALM, attach them to test plan and execute those tests in ALM test lab, attach test files and
screenshots to it, report success and failures.
 Used IBM MQSpy to generate emails using test xml files as per requirement to validate email content per
transaction in web, mobile (IOS and Android) and cross-browsers.
  Used IBM Sterling order management system OMS in entire process of order placement, payments, returns,
refunds, shipping, tracking, etc.
 Update, run and create new testing in ALM.
 Closely work with developers on testing incidents and new features testing.
 Manage Test Environment using Azure DevOps
 Execute store procs to take database snapshot and then database refresh from production copy in the process
of managing Test environment setup before Azure Dev Ops process.
 Manage Test Environments using Azure DevOps feature to create new branch, GET code changes, create Builds,
Release app web/BizTalk/API to Test Environments, Run Regression Tests, check Artifacts.
 Document and Report Azure DevOps issues/errors on Biztalk CI builds, API CI builds, Costco app to Dev teams
 Communicate with developers on test scenarios and get take their inputs on test hand overs.
 All Test Environments testing done through different VDI’s, log in to respective servers to run test jobs, use
different devices for mobile testing to carry out tests on IOS, Android.
 Worked with end-to-end testing team for every release, perform regression and smoke tests, Inspect elements,
Test network responses, event listeners and Accessibility.
 Create test plans and run tests, tag them with pass or fail using ALM Test
 Participate in sprint planning, grooming, demos, retro and actively suggest my ideas to the team.
 Work with QA Team on production incidents, triage and solution, documenting.
 Update database tables using API calls, creating vendor accounts, and posting payments using API.
 Working automation team, demo and help them to navigate one system to other.
 Used Postman for testing API to communicate between Data Access Layer and other business components.
 Actively work with End-to-End team on sprint stories to production, co-ordinate with offshore teams
 Create tickets for access in self-service tool, access VDI through my Costco app, restart servers using run book.
 Update placeholders, e-spots in Costco website and Costco emails using IBM CMC in English and French. Update
each environment separately and deploy them to different environment.
Environment: ECOMMERCE, HP ALM, IBM CONTENT MANAGER, XML, AZURE DEVOPS, OMS, POSTMAN, REST API, IBM MQ SPY,
HTML, CSS3, JQUERY, POSTMAN, SQL 2019 AND MS OFFICE, MS TEST, EXCEL.

City of Seattle -Hybrid

Software Development Engineer, Test Lead July 2019 – June 2022
Domain: Government Agency
Responsibilities:
 Maintain a large-scale system application, test production issues, data & code changes to web applications
 Participated in sprint planning to set the sprint goals, performed pointing, sizing and backlog grooming
 Worked with Business Analysts to understand Use Cases, Workflow specs and BRDs in sharepoint
 Collect customer complex requirements from BA to maintain workflows end-to-end of the application.
 Conduct end-to-end manual, Functional testing to identify and test various discrete units of the application in
allotted Test Environments
 Create test data files with valid and invalid records to test program logic and verify system flow
 For given release and cycle we draft the requirements specifications in Azure Team Board.
 Exploratory testing and continuous testing done using Azure DevOps Test plans and test cases are created in
TFS, MTM
 Effective coordination and interaction with development team in fixing defects in slack, MS Teams, scrums
 Attend daily Agile/Scrum meetings, daily Slack-up, weekly Test Team Huddles, one-on-one
 Detecting Defects, communicating to Business Leads and Using Priority based, Business critical bases and
enhancement-based strategies, Acceptance criteria to conduct Functional testing
 Designed, executed, maintained Selenium Web Driver, automated test cases for regression test cases
 Run routine jobs, correspondence and other tidal jobs using BizTalk and oracle IPM.
 Comply with all national and state operational, security and control policies and procedures
 Fix data issues with daily operation and balancing of customer accounts using analysis tools.
 API testing, create test accounts, test data using POSTMAN, Appium for mobile testing
 Create customer accounts, posting invoices and update payment flags using API calls
  Created Stored Procedures to transform the Data and worked extensively in T-SQL for various needs of the
transformations while loading the data
 Used MS test to create, modify tests for invoices in Test Environment.
 Responsible for test management using MS Test, maintain tests in MS test environments.
 Reviewed SQL Server logs and confirm that jobs ran, trouble shoots the job if failed.
 Compare DBDeltas, DBSchemas using visual studio and deploy changes in database.
 Refresh data copy from snapshot, write queries as per need, alter views and store procs to pull/update data
 Manage test environments by Created builds, deployed and Test using Azure DevOps Services.
 Used Azure Repos, pipelines, Team Boards, Azure Test Plans through Azure DevOps Server.
 Azure Artifacts to share NuGet packages from internal sources and integrate package sharing into pipelines
 Conduct meetings with business users to go through the test results as part of UAT.
 Modify/update/write new automation tests as per the requirements to test suite.
 Perform Release verification before every production release in staging environments.
 Writing Test Cases and Scripts and leading the testing effort for update implementation.
 Carried out code review meetings with the team members to ensure coding standards are followed

Environment: ASP.NET, C#, VISUAL STUDIO 2019/2022, TIDAL, AZURE DEVOPS, ORACLE IPM, ILINX, BIZTALK SERVER 2009, WEB
API, POSTMAN, NHIBERNATE, SQL SERVER, SELENIUM WEBDRIVER, APPIUM, SNAGIT, MTM, MS TEST, GIT, MS TEAMS, AZURE AND TFS.

Tacoma Public Schools - Tacoma, WA

Software Development Engineer Jan 2017 – May 2019
Domain: Healthcare/Government Agency
Responsibilities:
 Involved in communicating with the project manager and business users to gather requirements for the system
design and development from the scratch to support DSHS business processes, provider claims.
 Execute tests for GUI, Sanity, Smoke, Functional, Integration testing, performance, and Regression testing
 Full technical and functional documentation of PEP application. Visio process workflow diagrams. Applicable
in-code and supplemental code documentation.
 Analyzed test plans, test scripts and prepared test/defect summary report for Business Management
 Development was done using Agile Technology and continuous integration using the STLC process to deliver
higher-quality software.
 Participated in planning and developing test strategies end-to-end for Functional and Performance tests
 Test design of Layouts and styles to maintain uniformity throughout the website.
 Worked on configuring IIS, which includes creating websites under sites, Handler Mappings, Application pool,
Http Bindings, and configured Application Request Routing (ARR)
 Create clean folder for testing, install Node.js and set up spec file and configuration file to run end to end test
framework for Angular JS application using Protractor with npm package
 Performed functional testing to identify various critical points in the application and automated it by using
Selenium web driver.
 Used Firebug to inspect the X path of the web elements
 Execution of automation test scripts based on automation plan, API Automation, and testing web services
using Rest API and Post Man
 Read, create, update and delete test data of schools using API calls
 Performed Compatibility testing of applications for dynamic and static content of browsers using HTML Ids and
XPath in Selenium.
 Test collections, interfaces, abstract classes, Exception Handling to implement the project.
 Developed partial post back validations to manipulate data on web pages using AJAX
 Worked on the Web API to create the services and tested on postman/fiddler.
 Introduced to Object based mobile testing for testing Application.
 Create Containers, Activities, Intents, XML based layouts, escape characters using Android Studio
 Built the Tables, Views, queries, stored procedures, and triggers for the PEP System using SQL Server 2012.
 Involved in debugging high severity defects and UAT. Review of learning, and gap analysis
Environment: .NET FRAMEWORK 4.5, ASP.NET MVC5, C#, AZURE DEVOPS, VISUAL STUDIO 2012/2013, WEB SERVICES, XML, IIS
7.0, SWIFT 3.0, HTML5, CSS3, JQUERY, POSTMAN, SELENIUM, SOAP UI, API TESTING, JMETER, SQL 2012/2014.

UHG -Minneapolis, MN
Software Test Engineer Aug 2014 – Dec 2016
Domain: Healthcare
Responsibilities:
 Involved in communicating with the project managers, clinical consultants, technical lead, gathering
requirements for the development of applications. Worked closely with cross-functional teams, manage test
environments.
 Implement CRUD functionality with Entity framework in ASP.NET MVC and implemented sorting, filtering and
paging with Entity framework in MVC.
 Handling End-to-end Test Plans, Test Cases, Dev Ops- Change Requests with applications built in Enterprise Web
Enabled Applications using .NET technologies like C#, ASP.net, Web Services, XML, SOAP and IIS.
 Prepared test suite and created test cases using Microsoft Test Manager
 Extensively worked on different EDI transactions like Claims (837), Premium Payment (820), Enrollment (834)
and Eligibility (270) to send outbound file to insurance companies/clients.
 Updating tests for workflows, screen templates/UI, delay features SLA timers as per business requirements.
 Involved in manual end-to-end testing of the application to ensure that the application is customized and
configured as per the requirements, Manage Test Environments.
 Preparing spec documents, versioning them with enhancements as per the new requirements from the nurses.
 Generating auto trigger/manual letters for providers and members based on the patient details, diagnosis,
drugs and requirements given by clients.
 Used Fiddler and HttpAnalyzer to troubleshoot the application issue.
 Implementing the question logics, task logics, conditions, events code in VB Script.
 Managed few SharePoint groups and customized permission levels for providers.
 Involved with data team in Medical data import from Excel to SQL as well as import from SharePoint to SQL.
 Integration testing of application to the Payment and Attendance systems using BizTalk.
 Created test data for interfaces in XML format to run through the test application
 Worked on Temporary tables and Common Table Expressions (CTE) to incorporate efficient data manipulation.
 Written many SQL scripts against Facets tables (Sybase) & Application DB and validated the values with XML file.
 Created SSIS packages for importing data from various data files/excel to the data source Utilized Trace and
Debug flags within the web application in the development and test environments of the application.
 Worked with QA’s to develop Automation framework using in Selenium to test END to END web application.
 Performed Integration and Regression testing to check compatibility of new functionality with the existing
functionalities of the NLX Application using Selenium
 Used UFT to Fetch data from NGTS database, get files from ftp server
 Worked on Keyword Driven Framework while testing multiple functionalities using HP UFT
 Used HP UFT to test the Interface Layer -objects, components and whole applications, service and database
layer
 Used Team Foundation Server (TFS) to maintain the version control history during development.
Environment: .NET FRAMEWORK 4.5, ASP.NET MVC5, WCF, AJAX, JSON, LINQ, XML, BOOTSTRAP 3.3.X, IIS 7.0, HTML5, CSS3,
COGNOS DECISION STREAM, MS SQL SERVER, DEVOPS , SSIS, SSRS, SELENIUM WEB DRIVER, TFS, FIDDLER 4 AND ALM.

Srini Information Technologies – Hyderabad, IN

Software Engineer, Test Aug 2011 - July 2013

Responsibilities:
  Creation of Technical design document based on Functional Design documents, Manage Test Environments,
DevOps, Business requirements, Rules and rate manuals, Form matrix.
 Analysis of Functional design document to break down the requirement on module level.
 Involved in Black box, Functional, Regression, Negative, Compatibility and Integration testing. Also, involved in
patch and upgrade testing
 Involved in creating and consuming XML Web Services for processing Orders.
 Developed the user interface for various tools and implemented ASP.NET/VB.NET validation controls,
JavaScript, jQuery, CSS for server and client-side validations respectively.
 Played a major role in Requirement Analysis, design and creating Windows GUI using C# WPF.
 Involved in Analysis, Design, Coding, and Testing and maintenance phase of modules of software life cycle.
 Involved in configuration, customization, and development of e-commerce platform.
 Worked extensively on web forms and data binding controls like data list and drop-down boxes.
 Implemented assertions, error collector functionalities for better validation.
 Created, defined, logged, and ran defects using Quality Center.
 Created Requirement Traceability Matrix (RTM) to analyze changes and identify the areas of application for
Regression Testing. Executed Test Cases, logged defects, developed Test Defect Reports and Escalated issues
 Test cases review by dev team, product management and modified the test cases based on their feedback
 Tested the functionality of the Application with different operating systems and configurations
 Wrote the Test Plan for the application. Provided the management with the latest test report
 Built an automated unit testing framework for windows application using NUnit.
 Performed Regression Testing and performed GUI interface testing at client side.
 Created Cascading Style Sheets to attain uniform style patterns throughout all the pages in the application.
 Implemented Data Access layer, Caching Application block, Application validation, Exception handling and
logging components using Microsoft Enterprise Library 4.1 Application Blocks.
 Knowledge Discussions & Review Meetings with Clients to Ascertain Complete Requirements from Client.
 Tracked issue tickets submitted by clients and ensured successful resolution of situations.
Environment: VISUAL STUDIO 2008, .NET FRAMEWORK 2.0, ASP.NET 3.5, DEVOPS, ADO.NET, C#, VB.NET, N-UNIT, MTM, HP-
ALM, AJAX, XML, HTML, SQL SERVER2008, JAVASCRIPT AND TEAM FOUNDATION SERVER (TFS).

Education: Bachelor of Technology 2007-2011, JNTU Hyderabad, INDIA

Technical Skills:
Testing Tools
Test Management Tools
Programming languages
IDE Tools
Business modeling tools
Business Methodologies
Databases
Operating Systems
Browsers
Selenium (Selenium IDE, Selenium WebDriver, Selenium Grid) TestNG, Quick
Test Pro, NUnit, HP ALM, SoapUI and UFT/QTP, Postman, HttpMaster,
HttpAnalyzer, JMeter
QC/ALM, MTM, TFS, JIRA.
SQL, HTML, XML, C#., VB Script.
Eclipse IDE, Visual Studio.
Microsoft Office Suite (Excel, PowerPoint, Access, Outlook, Visio, Project) UML.
STLC, Agile, Scrum, Waterfall.
Oracle, SQL Server, MySQL.
Mac OS X, WIN X, UNIX, Linux, HP-UX, Sun Solaris
Internet Explorer, Firefox, Chrome, Safari, MS Edge