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Petrol Filling Station Safety Assessment and Fire Safety Knowledge of Fuel Pump Attendants
Petrol Filling Station Safety Assessment and Fire Safety Knowledge of Fuel Pump Attendants
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PETROL FILLING STATION SAFETY ASSESSMENT AND FIRE SAFETY KNOWLEDGE OF FUEL PUMP
ATTENDANTS
Abstract
The proliferation of petrol filling stations (PFSs) across the globe is in line with increased global demand
for petroleum products. In developing countries, however, a number of the emerging PFSs lack the needed
requirements for operation. Due to the disregard for national guidelines in their set-up and lack of monitoring
during operations, some PFSs become potential fire hazards to the immediate surroundings. This present
work studied the fire safety awareness of 45 fuel pump attendants and the compliance of all 19 active PFSs in
the Ho Municipality (Ghana) to regulatory standards through an interviewer-administered questionnaire, field
measurements and observational assessment. Data collected was analyzed using Origin 2020 software. The
results indicate that most pump attendants in the locality are knowledgeable on the causes of fire and safety
measures instituted by management to avoid fire outbreak. Though 89% of respondents have knowledge in the
use of fire extinguishers, only 42% confirmed their certification by the Ghana National Fire Service (GNFS) to
work as pump attendants. Forty-two percent of the PFSs are within 30 m radius of residential facilities and 56%
of residents found within the 30 m radius lived in the vicinity before the set-up of the PFSs. Some PFSs in the Ho
Municipality breached several national regulatory guidelines in their set-up and operations making their activities
unsafe. It is recommend that regulatory bodies revisit and review the activities of PFSs in the community. Also,
non-compliance to standards should be investigated and appropriate measures taken.
Introduction filling stations do not consider the scientific nature of the soil,
environmental characteristics and regulatory guidelines. In
some cases, fuel facilities are located very close to each other
The rate of urbanization in developing countries has out-paced
or close to the road causing heavy traffic during “rush hours”
governments’ ability to provide critical infrastructure to en-
and endangering lives and properties.
sure the safety, health and wellbeing of urban dwellers. Ac-
Fuel filling stations (FFS) are dedicated facilities that house
cording to United Nations Fund for Population Activities
and sell petroleum products. In Ghana, most FFS sell or refill
(UNFPA, News, 2020), the world is currently undergoing an
petrol and diesel with a handful dispensing LPG. In other ju-
upsurge in urban growth never experienced before in history.
risdictions, specialty fuels such as kerosene, biodiesel, natural
It is estimated that half of the world’s population now live in
gas, butane and hydrogen may be dispensed at FFS (Ayodele,
major towns and cities, and by 2030 this number will swell to
2011) as cited in (Odeh, 2017). These products give off highly
about 5 billion (UNFPA, News, 2020). Urban growth coupled
flammable vapour even at low temperatures. As a result, FFS
with industrialization has seen an upsurge in the use of auto-
carry a risk of fire or explosion not common to other retail
mobiles in most cities across the world, hence, an increase
outlets. Moreover, the constant movement of vehicles in and
demand for petroleum products (Li et al., 2019; Musah et al.,
out of the FFS adds to the risk levels. Ignition may occur
2020). According to OPEC, World Oil Outlook (2020), global
when petrol vapour is exposed to a heat source such as sparks
oil demand is projected to rise from 100 mb/d in 2019 to 109
from electric switches, lighted cigarette or static electric dis-
mb/d in 2045. The need to make these petroleum products
charge (Health and Safety Authority, 2017). Rezazadeh et al.
readily available and easily accessible has led to the sprouting
(2012), studied the harmful effects of petrol vapour on FFS
of fuel filling stations across major cities, some of which are
attendants. They concluded that FFS attendants are constantly
stationed very close to residential areas. This situation may
exposed to toxic substances like Benzene which are hazardous
pose danger to staff and residents in the vicinity of the filling
to their health. Exposure to lower concentrations of the fumes
station. Peprah et al. (2018), developed a protocol for predict-
can cause irritation of the eye, skin and respiratory tract (Tu
ing the suitability of siting filling stations at specific locations.
et al., 2004) while exposure to higher concentrations may be
They used GPS equipment, location features, and environmen-
disastrous including facilitation of cancer formation in hu-
tal factors coupled with an Analytical Hierarchy Process to
mans (Loomis et al., 2017) and respiratory failure which may
do the determination. However, it appears the siting of new
47
Petrol filling station safety assessment and fire safety knowledge of fuel pump attendants Anang et al. — 48/54
lead to unconsciousness and death (Dede and Kagbo, 2002). Total Petroleum, and Allied Oil in the Central and Western re-
Other effects around FFSs have been reported. For instance, a gions of Ghana and assessed the safety management structures
recent study released by Odipe et al. (2020) suggested that the instituted by owners for their protection. The report concluded
activities of FFS within the Ilorin metropolis in Nigeria may that there was high level of safety management policies in
have contaminated groundwater sources within close proxim- place among the PFSs surveyed. However, attendants were
ity posing health risk to the locality. The hazardous nature of likely exposed to hazardous petroleum vapor due to the pro-
any FFS necessitates careful design, operation and monitoring vision of limited number of personal protective equipment
to ensure safe running of the facility throughout its lifespan (PPEs) by management. Later, Monney et al. (2015), con-
devoid of fire or explosion (Ahmed et al., 2011). ducted a similar study in Kumasi and investigated whether
Activities of FFS can lead to fires, explosions and contamina- the common illness exhibited by pump attendants are related
tion of the environment. The consequences of these activities to their occupation. It concluded that the repetitive tasks per-
are global and occur in both developed and developing coun- formed by pump attendants predispose them to high health
tries. For instance, in a five year study by the US National risks. These reports are relevant in understanding the safety
Fire Protection Association from 2014 to 2018, an estimated management practices espoused by fuel marketing companies
average of 4,150 fires were recorded at FFS per year. The to avoid occupational hazards. However, the reports failed to
fires led to 3 civilian deaths, 43 injuries and about $30 million examine activities around the filling stations. Moreover, the
in damages per year (Ahrens, 2020). A report by Daines et al. areas of Kumasi, Takoradi and Cape Coast in the previous
(2011) detailed a thorough investigation into the environmen- studies are major cities with high population in Ghana (World
tal sensitivity of 86,000 PFSs across 13 European countries Population Review, 2020). This study therefore sought to as-
to understand how they pollute groundwater, surface water sess potential fire hazards in and around petrol filling stations
and ecological receptors using a source-pathway-receptor and in the Ho municipality, Ghana. It tried to study if PFSs in a
GIS based approach. The results indicate that irrespective of less populated area like Ho municipality adhered strictly to
the country’s location, the potential for FFS to pose risk to national standards. To the best of the knowledge of the au-
a particular receptor is very low. Moreover, in the Shaanxi thors, this is the first study of its kind looking into the health
Province of China, an oil tanker refueling at a fuel station and safety practices of PFSs in Ho. The results of the study
caught fire and exploded according to Newsflare (2016). The can provide valuable information to regulatory agencies on
entire station was set ablaze leading to the injury of several the current practices of PFSs in the Ho municipality.
people including the driver and some firefighters. Also, an
oil tanker filled with petrol and about to discharge at a filling Materials and Methods
station sited close to Eke Nibo Market, Anambra State (Nige-
ria) caught fire while trying to enter the station (Ulasi and Study area
Uwadiegwu, 2020). The timely intervention of the State Fire The study was conducted in the Ho Municipal district. It is
Service brought the fire under control. However, the incident one of the 18 districts in the Volta Region of Ghana (yellow
left the burnt tanker on the road for two days causing inconve- demarcation, Figure 1(a)). The red ring in Figure 1(a) in-
nience to commuters who had to find alternative, longer routes dicates the boundaries of Ho municipality and Figure 1(b)
for transportation. Dubbed the June 3rd disaster in Ghana, shows the magnified view. The municipality is the regional
a Goil filling station at the Kwame Nkrumah Interchange in capital and business district of the Volta region. It is located
Accra got inflamed killing 152 people while injuring several between latitudes 6◦ 2"N and 6◦ 55"N and longitudes 0◦ 12’E
others (Ghana National Fire Service, 2020). Several valuables and 0◦ 53’E. It shares boundaries with Ho West district to the
including vehicles, a forex bureau and a pharmacy were lost north and west, Agortime-Ziope and Adaklu districts to the
to the fire. Moreover, a tanker at a Goil LPG filling station south and the Republic of Togo to the east. It has a total land
in Legon, Accra caught fire and exploded. The fire spread to size of 2361 square kilometers. The total population of the
a nearby Total filling station across the street resulting in a municipality is about 177,281, comprising of 52.7% female
second explosion releasing a heavy ball of fire into the night and 47.3% male. 62% of these reside in urban communities
sky forcing residents to flee for safety (Aljazeera News, 2017). according to the Ghana Statistical Services report on the 2010
At least seven were killed with several properties damaged. In Housing and Population Census.
a related incidence, an LPG filling station in Ho (Ghana) got
flamed killing two people while injuring dozen others (The Data collection
Ghana Report, 2020). According to health professionals, the Quantitative and qualitative techniques were employed in the
victims suffered between 60 and 97% degree of burns. study to harvest information from the study subjects. An
These examples raise concerns about the safety practices in initial list of 24 PFSs in the municipality was obtained from
and around PFSs globally. Prior to these accidents in Ghana, Environmental Protection Agency (EPA). A casual survey con-
researchers started probing and asking questions about the ducted to locate the PFSs unearthed 8 other PFSs which were
safety of PFS facilities. For instance, Ansah and Mintah not listed in the EPA document but were found operating in
(2012) surveyed 114 pump attendants from Goil, Shell Ghana, the locality. Eleven (11) out of the 24 were active. Therefore,
to engage and study active PFSs, the research team made a
Journal of Ghana Science Association, Volume 20(2), 2021 Date of Publication: 10 July 2022
Petrol filling station safety assessment and fire safety knowledge of fuel pump attendants Anang et al. — 49/54
Journal of Ghana Science Association, Volume 20(2), 2021 Date of Publication: 10 July 2022
Petrol filling station safety assessment and fire safety knowledge of fuel pump attendants Anang et al. — 50/54
distant future. This finding is in agreement with a similar training only. Four respondents (∼9%) did not receive any
study conducted in Ile-Ife (Nigeria) and reported by Afolabi training before securing jobs at PFSs. Twenty-eight pump
(2011) where a high 98% of all pump attendants surveyed attendants (∼63%) were trained for more than a week before
(n=54) had at least secondary education. It was also noted that job commencement while thirteen (∼29%) were trained in
the only employees with tertiary education were employed by less than a week. The reason for the different training dura-
the state owned PFSs. This implies that most of the attendants tions may be due to each company’s own training policies.
interviewed were educated, understood the questions asked It is important that OMCs provide refresher fire safety train-
and provided fair responses. ing sessions to personnel to ensure they are familiar with
fire safety arrangements or are abreast with new and better
Pump attendants’ knowledge of fire hazards ways to manage fire at the work place. Out of the 34 respon-
The fire safety awareness of pump attendants was assessed and dents, ∼62% received annual training while 38% did not (see
the results are shown in Table 1. All respondents (100%) had Table 2). Also, ∼88.9% had knowledge of the use of fire
knowledge of activities that could cause fire at the filling sta- extinguisher but only 42.2% had confirmed their fire safety
tion; thus “No Smoking”, “Switch Off Engine”, “No Phone”, competence certification from GNFS as a requirement to work
etc. Moreover, about 88.9% had knowledge on the use of fire at a PFS (Table 2). The study also revealed that there was lack
extinguisher and 95.6% know where to congregate in case of of interest on the part of management to ensure that workers
fire outbreak. An overall average compliance of 97.4% is esti- produce their competence certificate from GNFS before and
mated for pump attendants indicating that most of them had after employment. The overall average level of training was
knowledge on potential fire hazards or how to manage fire at estimated to be 65.0%. This poor mark is mainly associated
the PFS. Akuffo et al. (2019), studied the knowledge level of with more than 50% of attendants working without GNFS
25 fuel pump attendants in the Tamale metropolis and found certification. It should be noted that the duration of training
out that all 25 attendants have high level of safety knowledge was not used in the assessment of training. In the report of
needed to manage the stations which is in agreement with the Ansah and Mintah (2012), 68% of all fuel attendants (n=114)
results shown here. either agreed or strongly agreed that OMCs provide safety
training to employees before they are allowed to work.
Table 1. Fire safety awareness of pump attendants
S/N Indicator Number Percentage Table 2. Level of Training of Respondents
complied complied S/N Indicator Number Percentage
1. Awareness of safety 45 100 complied complied
measures. 1. Trained before start 41 91.1
2. Knowledge on 40 88.9 of job.
usage of fire 2. More than 1 week 31 68.9
extinguisher. duration of training.
3. Awareness of “No 45 100 3. Received Annual 21 61.8
Smoking”. Training.
4. Awareness of 45 100 4. Fire Safety 19 42.2
“Switch off Certification by
Engine”. GNFS.
5. Awareness of “No 45 100 Average Percentage Compliance 65.0
Phones”.
6. Awareness of 43 95.6
Assembling point in
Assessment of PFSs by physical observation
case of fire.
It is mandated to have various precautionary informative signs
Average Percentage Compliance 97.4
clearly displayed at the filling stations. This is to educate,
caution customers on fire preventive measures and to avoid
accidents at the stations. The results shown in Table 3 in-
Level of training of pump attendants dicate that 68.4%, 63.2% and 73.7% clearly displayed “No
Training plays a pivotal role in the performance of workers. Smoking”, “In and Exit” and “Switch Off Engine” signs re-
Bhat (2013), explained that training is an important tool for spectively. It was also observed that all (100%) PFS retail
human capital development and a differentiator of a good outlets have the 9 litres Foam or 6kg Chemical Powder while
company from a great one. Pump attendants were interviewed only 52.3% have the compressed CO2 fire extinguishers visi-
on their level of training and the results showed that 91.1% bly displayed and close to dispensers but only 68.4% met the
had received some form of training before commencing the adequacy ratio of dispenser to pump of 1:1. Further, 84.2%
job. Thirty-nine respondents (∼87%) received both oral and of the PFSs have sand in buckets or boxes available at the
demonstration training. Two respondents (∼5%) received oral stations. Sand is used for extinguishing fire from petroleum
Journal of Ghana Science Association, Volume 20(2), 2021 Date of Publication: 10 July 2022
Petrol filling station safety assessment and fire safety knowledge of fuel pump attendants Anang et al. — 51/54
sources and plays an important role in the management of the results in Table 3 suggest that only 4 of the 19 PFSs do
spills at the stations. Fifteen point eight percent (15.8%) of some forms of leak detection and out of these, 25% check their
the PFSs were observed to have some spills on the floor. An leakage weekly and 75% check quarterly (Table 4). Several
average score of 74.5% is awarded to the PFSs based on phys- methods are employed in leakage detection including auto-
ical assessment. This score is attributed to most (79%) filling matic tank gauging, monitoring for vapor in soil, monitoring
stations not having leaking detection system, about half of for contamination in groundwater, statistical inventory recon-
the stations operating without liquefied or compressed CO2 ciliation and weekly manual tank gauging (VEEDER-ROOT,
extinguisher and a few not having display signs among other 2020). The most reliable form of leak detection is the auto-
reasons. matic tank gauging which employs sensors that can detect a
leak of 0.2 gallons per hour with 95% probability of detection
Table 3. Physical assessment of PFS by observation and with a false alarm rate of 5% (VEEDER-ROOT, 2020).
S/N Indicator Number Percentage Emergency Test Stop (ETS) is a safety system design to shut
complied complied off power supply to all fuel pumps in an event of emergency.
1. Display of “No 13 68.4 The results showed that, 15 of the 19 stations have working
Smoking” Sign. ETS systems (Table 3). Out of this, 12 do not check at all if
2. Display of “In and 12 63.2 their ETS systems are functioning properly. Only 1 out of 15
Exit” Signs. check the ETS system daily and 2 check monthly. An aver-
3. Display of “Switch 14 73.7 age score of 43.5% is awarded to the PFSs in terms of their
Off Engine” Sign. routine practices. This very poor performance is attributed to
4. Visibility of fire 19 100 the unwillingness of the PFSs to check their leakage detection
extinguisher. and ETS systems on regular basis.
5. Availability of 10 52.3
Table 4. Assessment of PFSs based on routine practices
compressed CO2 .
6. Availability of foam 19 100 S/N Indicator Number Percentage
(9 litres) or 6 kg complied complied
chemical powder. 1. No incidence of fire 15 78.9
7. Closeness of fire 19 100 outbreak.
extinguisher to 2. ≤Six (6) months 12 63.2
pump. maintenance of fire
8. Fire extinguisher to 13 68.4 extinguisher.
dispenser ratio 3. Monthly checking 1 25.0
(1:1). of Leakage System.
9. Availability of Sand 16 84.2 4. Daily checking of 1 6.7
in Bucket. Emergency Test
10. Availability of 4 21.0 Stop.
leakage detection Average Percentage Compliance 43.5
system.
11. Availability of 15 78.9
Emergency Test
Assessment based on measurement
Stop.
According to the EPA executive director as reported by Joy
12. No observable oil 16 84.2
News (Myjoyonline, 2017), there is no legal distance for
spills.
siting PFSs in residential areas. However, for locations where
Average Percentage Compliance 74.5
masses congregate such as markets, hospitals, schools, etc a
safe distance of 60 m is used. In the study, it was observed
that some of the PFSs share direct boundary walls with other
Assessment of PFSs based on routine practices facilities. The PFS immediate environment is an unsafe zone
It is required that PFSs routinely perform certain tasks to due to the possibility of fire outbreak and release of hazardous
enhance their safety. A summary of interview results from at- chemicals.
tendants who had worked at a PFS for at least a year is shown As a result, an unsafe distance of 30 m was adopted to assess
in Table 4 and it indicates that fifteen PFSs (78.9%) have had the possibility of fire hazard within the vicinity of the PFS
no fire incidence. Those who reported on fire incidences la- and the preparedness level of nearby residents to combat fire.
beled them as “minor issue” as the fires were quickly managed. Figure 3 illustrates a bar chart of results obtained from the
It is clear from the result that twelve PFSs (63.2%) carry out measurement of PFSs facilities and it suggests that only 21%
regular maintenance on their fire extinguishers within the last met the required standard wall height of 3 m. About 58%
six months while the rest did it after six months. Furthermore, of the PFSs met the set distance of ≥30 m from the PFS to
Journal of Ghana Science Association, Volume 20(2), 2021 Date of Publication: 10 July 2022
Petrol filling station safety assessment and fire safety knowledge of fuel pump attendants Anang et al. — 52/54
Journal of Ghana Science Association, Volume 20(2), 2021 Date of Publication: 10 July 2022
Petrol filling station safety assessment and fire safety knowledge of fuel pump attendants Anang et al. — 53/54
4. Non-compliance to safety regulations must be investi- Health and Safety Authority (2017). Fire and explosion
gated and appropriate measures taken. risks in filling stations. Health and Safety Authority
(HSA), Available online at https://www.hsa.ie/
eng / Your_Industry / Petrol_Stations /
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