JOHN PROJECT MANAGER

(310) 982-5214

HEREDIA Gardena, California

johnheredia25@gmail.com

PROFILE
A dedicated and goal-oriented individual seeking a graduate opportunity in project management.
Specializes in strategic planning, effective leadership and communication. Thrives on challenges,
possesses strong analytical skills, and is committed to delivering results.

PROFESSIONAL SKILL
Leadership Risk Management

Administration Cost Control

Problem Solving Critical Thinking

EDUCATION
Organizational Leadership (Project Management) (BA) 2023
Arizona State University
The BA program in Organizational Leadership, with a Project Management concentration, blends
theory and skills to prepare for leadership in project management. There is a focus in the
application of leadership theory in practical organizational contexts.
High School Diploma 2018
Carson High School

WORK EXPERIENCE
Barista 2021-Present
Starbucks, Torrance CA
Demonstrated exceptional customer service skills with an average customer satisfaction
rating of 95%
Exhibited a strong work ethic and reliability by consistently meeting or exceeding
performance expectations and maintaining a high level of attendance and punctuality, with a
record of 99% on-time arrivals for scheduled shifts.

IT Assistant 2018-2020
Los Angeles Harbor College, Wilmington CA
Provide students, faculty, staff, and administrators with technical support resulting in a 100%
success rate for solutions
Responsible for the installation, maintenance, and support of computer hardware and
software
Manage the department’s administrative support, including managing incoming calls,
coordinating files and sorting mail