MELADY LOOPER

Melady.looper@yahoo.com 916-752-9344 Sacramento, CA 95823

meladylooper.cv.ink

PROFESSIONAL SUMMARY MY WEBSITE

3 years 7 months of experience as Vice President.

Some College (No Degree) in Business Accounting and Management.

WORK HISTORY

Vice President, West Coast Painting & Decorating, Sacramento, CA, United State 03/2019 - Current

As a Vice President, I oversee all aspects of corporate operations and financial planning. As a Vice President provides guidance and strategy on a broad
range of contract and acquisition matters, including resolution. In the absence of disability of the President, the Vice President, in order of their rank as
fixed by the board of directors, shall perform all the powers and duties of the president, and be subject to all restriction, direction, and control as the
president have.

Maintenance Service Technician, State Hearing Division, Sacramento, CA, United State 05/2012 - 01/2019

Varied communication with beneficiaries, and county staff from social service, agencies on a wide range of public assistance programs such as
CalWorks, CalFresh, Medi-Cal, and In-Home Supportive provide information regarding policy, procedures, or changes to existing cases.
Data entry of hearing requests received by mail, electronically.
Or fax assist Beneficiaries in filing for fair state hearings, or other regional offices and respond to written correspondence.
Responsible for responding to incoming phone calls as needed in a call center environment.

Office Technician, State Hearings Division, Sacramento, CA, UNitied State 11/2010 - 05/2012

Perform intake and updating transaction reports which generate the scheduling and postponement of state hearing case records;
Perform an accurate review of state hearing cases on the state hearing database to ensure that they have been properly closed and then filed in the
appropriate place;
Responsible for preparing and packaging cases files to be sent for storage based on retention policies;
Provide assistance with the processing of rehearing requests, training of new staff, and assisting administrative Law Judges as needed;
Proofread hearing decisions for formatting and other style errors before being released to claimants;
Perform back up functions such as phone coverage, faxing, and photocopying as needed.

Office Technician, State Hearing Division, Sacramento, California, United States 02/2008 - 11/2010

Reviewing hearing decisions for accuracy and formatting before releasing them to claimants provide customers service regarding the state hearing
process to claimants and county staff;
Review and analyze weekly and monthly cases that have been heard by each Administrative Law Judge for Statistical purposes and prepare reports
based on this data for management, typing sensitive and confidential documents such as letters and memos for management.

Office Technician, State Heairng Division, Sacramento, California, United States 10/2007 - 04/2008

Order medical packets for Disability and adult programs Division (DAPD);
Prepare, verify, and schedule cases for hearing by establishing dates and times;
Review documents in the hearing location.

SKILLS

-Excellent Communication And Interpersonal Skills, - Analytical, Organizational, And Proofreading Skills, - Customer Services, Call Center Experience, And
Detail Oriented, - Internet/Web Browser And Email Applications (MS Outlook), - Typing 65 Wpm, 10 Key, Data Entry

EDUCATION

Business Accounting And Management, Post University, Waterbury, United States

Degree: Some College (No Degree)

Math, English, And Writing, Consumess River College, Sacramento, United States
Degree: Some College (No Degree)

Child Development, American River College, Sacramento, United States

Degree: Some College (No Degree)

Hiram Johnson High School, Sacramento, United States 06/1997

Degree: High School Diploma