Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 11

SESSION PLAN

Sector : Tourism Sector


Qualification Title : Housekeeping II
Unit of Competency : Clean and prepare rooms for incoming guests
Module Title : Cleaning and Storing Trolleys and Equipment
Learning Outcomes:
LO 1: Set up Equipment and Trolleys
LO 2: Access Rooms for Servicing
LO 3: Make up Beds
LO 4: Clean and Clear Rooms
LO 5: Clean and Store Trolleys and Equipment

A. INTRODUCTION
The unit deals with the skills and knowledge required from housekeeping attendants to clean and prepare rooms for
incoming guests in a commercial accommodation establishment.
B. LEARNING ACTIVITIES
LO 1: Set up Equipment and Trolleys
Learning Content Methods Presentation Practice Feedback Resources Time
1. Clean supplies  Lecture Read Information Answer Compare  CBLM 2
and equipment  Discussion Sheet 2.1-1 on Self-Check answer  Hand Outs Hours
for servicing  Brainstorming “Clean supplies and 2.1-1 with  Laptop
rooms  Individual Study equipment for Answer  Projector
servicing rooms” Key 2.1-1  Projector
Screen
 Demonstration The trainer will The trainee Evaluate  Vacuum 1hr
demonstrate on how will performan cleaner
to assemble a Perform ce using  Mops
vacuum cleaner Task 2.1-1 performan  Brushes
on how to ce criteria  Buckets
assemble a checklist  Caddy
vacuum 2.1.1  Carpet
cleaner sweeper
 Brooms
 Dust pans
 Squeegee
2. Identify and  Lecture Read Information Answer Compare  Hand Outs 2
select sufficient  Discussion Sheet 2.1-2 on Self-Check answer  Laptop Hours
numbers of  Brainstorming “Identify and select 2.1-2 with  Projector
supplies  Individual Study sufficient numbers Answer  Projector
of supplies” Key 2.1-2 Screen

 Demonstration The trainer will The trainee Evaluate  Vacuum 1hr


demonstrate on how will performan cleaner
to operate a floor Perform ce using  Mops
polisher Task 2.1-2 performan  Brushes
on how to ce criteria  Buckets
operate a checklist  Caddy
floor 2.1.2  Brooms
polisher  Dust pans
 Squeegee
3. Safely load the  Lecture Read Information Answer Compare  Hand Outs 2hrs
trolley with  Discussion Sheet 2.1-3 on Self-Check answer  Laptop
adequate  Brainstorming “Safely load the 2.1-3 with  Projector
supplies  Individual Study trolley with adequate Answer  Projector
supplies” Key 2.1-3 Screen
 Demonstration The trainer will The trainee Evaluate  Cleaning 1hr
demonstrate on how will performan agents,
to set up trolley / Perform ce using disinfectant
caddy with cleaning Job Sheet performan and
materials 2.1-3 on ce criteria chemicals
how to set checklist  Vacuum
up trolley / 2.1-3 cleaner
caddy with  Mops
cleaning  Brushes
materials  Buckets
 Caddy
 Carpet
sweeper
 Cleaning
and
polishing
cloths
 Protective
clothing
 Brooms
 Dust pans
 Squeegee
 Different
kinds of
linens and
towel
LO 2: Access Rooms for Servicing
1. Identify the  Lecture Read Information Answer Compare  CBLM 2hrs
room requiring  Discussion Sheet 2.1.1 on Self-Check answer  Hand Outs
service  Brainstorming 2.2-1 with  Laptop
“Identify the room
 Individual Study Answer  Projector
requiring service”
Key 2.1.-1  Projector
Screen
2. Access room  Lecture Read Information Answer Compare  Hand Outs 2hrs
 Discussion Sheet 2.2-2 on Self-Check answer  Laptop
 Brainstorming 2.2-2 with  Projector
“Access room”
 Individual Study Answer  Projector
Key 2.2.2 Screen
LO 3: Make up Beds
1. Strip beds and  Lecture Read Information Answer Compare  CBLM 2hrs
mattresses.  Discussion Sheet 2.1.3 on Self-Check answer  Hand Outs
Check pillows  Brainstorming 2.3.1 with  Laptop
“Strip beds and
and linen for  Individual Study Answer  Projector
mattresses. Check
stains and Key 2.3.1  Bed
pillows and linen for
check damage  Projector
stains and check
rooms Screen
damage rooms”
 Demonstration The trainer will The trainee Evaluate  Complete 1hrs
demonstrate on how will performan PPE
to strip bed Perform ce using  Single Bed
Task 2.3-1 performan  2 bed sheets
on how to ce criteria  1 blanket
strip beds checklist  bed pad
and 2.3.1  bed cover
mattresses  pillow with
pillow case
 Complete
PPE
 Single Bed
 bed pad
 bed cover
 pillow with
pillow case

2. Segregate and  Lecture Read Information Answer Compare  Hand Outs 2hrs
forward items  Discussion Sheet 2.3-2 on Self-Check answer  Laptop
with stains  Brainstorming “Segregate and 2.3-2 with  Projector
 Individual Study forward items with Answer  Projector
stains” Key 2.3-2 Screen
3. Replace bed  Lecture Read Information Answer Compare  Hand Outs 2hrs
linens  Discussion Sheet 2.3-3 on Self-Check answer  Laptop
 Brainstorming “Replace bed linens” 2.3-3 with  Projector
 Individual Study Answer  Projector
Key 2.3-3 Screen
 Demonstration The trainer will The trainee Evaluate  Different 1hr
demonstrate on how will performan kinds of
to replace bed linens Perform ce using linens,
Job Sheet performan  mattress,
2.3-3 on ce criteria sheets
how to checklist  Bed
replace bed 2.3-3
linens
LO 4: Clean and Clear Rooms
1. Clean rooms  Lecture Read Information Answer Compare  CBLM 2hrs
with minimum  Discussion Sheet 2.4-1 on Self-Check answer  Hand Outs
disruption  Brainstorming “Clean rooms with 2.4-1 with  Laptop
 Individual Study minimum Answer  LCD
disruption” Key 2.4-1  Projector
 Projector
screen
 Demonstration The trainer will The trainee Evaluate  Cleaning 1hr
demonstrate on how will performan agents,
to clean rooms with Perform ce using disinfectant
minimum disruption Job Sheet performan and
2.4-1 on ce criteria chemicals
how to checklist  Vacuum
clean 2.4-1 cleaner
rooms with  Mops
minimum  Brushes
disruption  Buckets
 Caddy
 Carpet
sweeper
 Cleaning
and
polishing
cloths
 Protective
clothing
 Brooms
 Dust pans
 Squeegee
 Different
kinds of
linens and
towel
2. Clean and  Lecture Read Information Answer Compare  Hand Outs 2hrs
check all  Discussion Sheet 2.4-2 on Self-Check answer  Laptop
furniture,  Brainstorming “Clean and check all 2.4-2 with  Projector
fixtures and furniture, fixtures Answer  Projector
 Individual Study
fittings and fittings” Key 2.4-2 Screen
 Demonstration The trainer will The trainee Evaluate  Cleaning 1hr
demonstrate on how will performan agents,
to clean and check Perform ce using disinfectant
furniture, fixtures Job Sheet performan and
and fittings 2.4-2 on ce criteria chemicals
how to checklist  Brushes
clean and 2.4-2  Buckets
check  Caddy
furniture,  Cleaning
fixtures and
and fittings  polishing
cloths
 Protective
clothing
 Squeegee
 Different
kinds of
linens and
towel
 Bed Single
and Queen
size
 Fixtures
 Furnitures
3. Check,  Lecture Read Information Answer Compare  Hand Outs 2hrs
replenish or  Discussion Sheet 2.4-3 on Self-Check answer  Laptop
replace room  Brainstorming “Check, replenish or 2.4-3 with  Projector
supplies replace room Answer  Projector
 Individual Study
supplies” Key 2.4-3 Screen
 Demonstration The trainer will The trainee Evaluate 1hr
 Personal
demonstrate on how will performan
amenities
to check, replenish Perform ce using
(tooth brush,
or replace room Task Sheet performan
body soap,
supplies 2.4-3 on ce criteria
shampoo
how to checklist
 Linens
check, 2.4-3
(pillow case,
replenish
bed sheets,
or replace
bed cover,
room
towels)
supplies
4. Identify pests  Lecture Read Information Answer Compare  Hand Outs 2hrs
promptly and  Discussion Sheet 2.4-4 on Self-Check answer  Laptop
take appropriate  Brainstorming “Identify pests 2.4-4 with  Projector
action promptly and take Answer Projector
 Individual Study
appropriate action” Key 2.4-4 Screen
5. Check rooms for  Lecture Read Information Answer Compare  Hand Outs 2hrs
any defects and  Discussion Sheet 2.4-5 on Self-Check answer  Laptop
report  Brainstorming “Check rooms for 2.4-5 with  Projector
accurately  Individual Study any defects and Answer
report accurately” Key 2.4-5 Projector
Screen
6. Record damage  Lecture Read Information Answer Compare  Hand Outs 2hrs
items  Discussion Sheet 2.4-6 on Self-Check answer  Laptop
 Brainstorming “Record damage 2.4-6 with  Projector
 Individual Study items” Answer
Key 2.4-6 Projector
Screen
7. Report promptly  Lecture Read Information Answer Compare  Hand Outs 2hrs
any unusual or  Discussion Sheet 2.4-7 on Self-Check answer  Laptop
suspicious  Brainstorming “Report promptly 2.4-7 with  Projector
person  Individual Study any unusual or Answer
suspicious person” Key 2.4-7 Projector
 Group discussion Screen
8. Collect and  Lecture Read Information Answer Compare  Hand Outs 2hrs
store guest’s  Discussion Sheet 2.4-8 on Self-Check answer  Laptop
belongings left  Brainstorming “Collect and store 2.4-8 with  Projector
in vacated  Individual Study guest’s belongings Answer
rooms left in vacated Key 2.4-8 Projector
rooms” Screen

LO 5: Clean and Store Trolleys and Equipment


1. Clean trolleys  Lecture Read Information Answer Compare  CBLM 2
and equipment  Discussion Sheet 2.5-1 on Self-Check answer  Hand Outs hours
 Brainstorming “Clean trolleys and 2.5-1 with  Laptop
 Individual Study equipment” Answer  Projector
Key 2.5-1
Projector
Screen
 Demonstration The trainer will The trainee Evaluate  Trolley 1hr
demonstrate on how will performan  All-purpose
to clean trolleys and Perform ce using cleaner
equipment Task Sheet performan  Glass cleaner
2.5-1 on ce criteria  Disinfectant
how to checklist  Mop
clean 2.5-2  Broom
trolleys  Squeegee
and  Gloves
equipment
2. Store items  Lecture Read Information Answer Compare  Hand Outs 2hrs
correctly  Discussion Sheet 2.5-2 on Self-Check answer  Laptop
 Brainstorming “Store items 2.5-2 with  Projector
 Individual Study correctly” Answer
Key 2.5-2 Projector
Screen
3. Check and  Lecture Read Information Answer Compare  Hand Outs 2hrs
replenish or  Discussion Sheet 2.5-3 on Self-Check answer  Laptop
reorder supplies  Brainstorming “Check and 2.5-3 with  Projector
and items  Individual Study replenish or reorder Answer  Projector
supplies and items” Key 2.5-3 Screen

4. Provide  Lecture Read Information Answer Compare  Hand Outs 2hrs


additional  Discussion Sheet 2.5.4 on Self-Check answer  Laptop
housekeeping  Brainstorming “Provide additional 2.5.4 with  Projector
services as  Individual Study housekeeping Answer
requested services as Key 2.5.4 Projector
requested” Screen

5. Turn over  Lecture Read Information Answer Compare  Hand Outs 2hrs
procedure for  Discussion Sheet 2.5-5 on Self-Check answer  Laptop
next shift is  Brainstorming “Turnover procedure 2.5-5 with  Projector
carried out  Individual Study for next shift is Answer
carried out” Key 2.5-5 Projector
Screen
C. ASSESSMENT PLAN
 Written examination
 Direct Observation
 Demonstration
D. TEACHER’S SELF-REFLECTION OF THE SESSION

Prepared by: Approved by:


MARY JANE A. LUZADAS Nancy C. Clave
Trainer Principal

You might also like