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  • QUESTIONNAIRE

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    Mylen Pelin
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    The document is a questionnaire for Soteran Restobar that aims to gather information about customers' demographics, product experiences, and service experiences to help identify areas for improvement. It collects data on customers' ages and how often they purchase products or visit. It asks open-ended questions about missing features, ways to better meet customer needs, and aspects of products and services that could be improved, such as affordability, taste, appearance, and customer service. The goal is to use responses to strengthen products and services.

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    The document is a questionnaire for Soteran Restobar that aims to gather information about customers' demographics, product experiences, and service experiences to help identify areas for improvement. It collects data on customers' ages and how often they purchase products or visit. It asks open-ended questions about missing features, ways to better meet customer needs, and aspects of products and services that could be improved, such as affordability, taste, appearance, and customer service. The goal is to use responses to strengthen products and services.

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    3 views2 pages

    QUESTIONNAIRE

    Uploaded by

    Mylen Pelin
    The document is a questionnaire for Soteran Restobar that aims to gather information about customers' demographics, product experiences, and service experiences to help identify areas for improvement. It collects data on customers' ages and how often they purchase products or visit. It asks open-ended questions about missing features, ways to better meet customer needs, and aspects of products and services that could be improved, such as affordability, taste, appearance, and customer service. The goal is to use responses to strengthen products and services.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as docx, pdf, or txt
    of 2

    Questionnaire

    Factors Affecting the Advancement of Product and Services of


    Soteran Restobar

    Part 1: Demographic Profile

    Age Group

     Below 20 years old


     20 years old to 29 years old
     30 years old to 39 years old
     40 years old to 49 years old
     50 years old to 59 years old
     60 years old and more

    Part 2: Product Advancement Questions

    1. How often do you buy our product offered by Soteran


    Restobar?
     Once
     Twice
     Thrice
     More than thrice
    2. What features are we missing?
    3. How could we improve our product to meet your needs?
    4. Which among the following factors/features of the product
    that we need to improve?
     Affordability
     Taste
     Appearance
     Nutritional Content
     Texture
     Flavor
    5. What will be the effect if the product features will be
    improved?

    Part 3: Service Advancement


    1. How often do you go to Soteran Restobar?
     Once
     Twice
     Thrice
     More than thrice
    2. What service that we lack while we are accommodating you?
    3. What are the things that we need to improve for our service?
    4. Which among the following factors/features of the service
    that we need to improve?
     Customer Service
     Staff Assistance
     Order’s duration before serving
    5. What will be the effect if the service will be improved?

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