Professional Documents
Culture Documents
My Worst Holidays Ever - Busuu
My Worst Holidays Ever - Busuu
ُّﺍﻟﻐِﺶ to deceive
al-ghichou I feel deceived!
!ِّﺷَﻌَﺮْﺕُ ﺑِﺎﻟﻐِﺶ
chaartou bil-ghichi
Dialogue
. ﺑَﻴْﻨَﻤﺎ ﻳُﺤﺎﻭِﻝُ ﻣُﻮَﻇَّﻒُ ﺍﻻﺳْﺘِﻘْﺒﺎﻝِ ﻣَﻨْﻌَﻬﺎ،ًﺗُﺤﺎﻭِﻝُ ﺯَﺑﻮﻧَﺔٌ ﻏﺎﺿِﺒَﺔٌ ﺃَﻥْ ﺗُﻘَﺪِّﻡَ ﺷَﻜْﻮﻯ ﺭَﺳْﻤِﻴَّﺔ An angry customer tries to make an official complaint,
while the receptionist tries to prevent her.
ٌ ﺣَﺠَﺰْﺕُ ﻏُﺮْﻓَﺔً ﻣَﻊَ ﺣَﻤﺎﻡٍ ﻓَﺮﺩِﻱٍّ ﻭﺗَﺒَﻴَّﻦَ ﺃَﻧَّﻪُ ﺣَﻤﺎﻡ.ً ﺃُﺭﻳﺪُ ﺗَﻘْﺪﻳﻢَ ﺷَﻜْﻮﻯ ﺭَﺳْﻤِﻴَّﺔ:ُﺍﻟﺰَّﺑﻮﻧَﺔ
.ٌﻣُﺸْﺘَﺮَﻙ Customer: I want to make an official complaint. I
booked a room with an individual bathroom and I've
.ٌ ﻟَﻜِﻦْ ﺍﻟﻐُﺮَﻑُ ﻣَﻊَ ﺍﻟﺤَﻤﺎﻣﺎﺕِ ﺍﻟﻔَﺮْﺩِﻳَّﺔِ ﻣَﻠﻴﺌَﺔ،ٌ ﺃَﻧﺎ ﺁﺳِﻒ:ِﻣُﻮَﻇَّﻒُ ﺍﻻﺳْﺘِﻘْﺒﺎﻝ been given one with a shared bathroom.
Receptionist: I'm sorry, but all the rooms with
.ً ﺃَﻭَﺩُّ ﺃَﻥْ ﺃُﻗَﺪِّﻡَ ﺷَﻜْﻮﻯ ﺭَﺳْﻤِﻴَّﺔ،ُ ﻟِﻬَﺬﺍ ﺍﻟﺴَّﺒَﺐ:ُﺍﻟﺰَّﺑﻮﻧَﺔ individual bathrooms are full.
Customer: That's why I want to make an official
.ِ ﻋَﻠﻰ ﺯِﻳﺎﺭَﺗِﻚِ ﺍﻟﻤُﻘْﺒِﻠَﺔ25% َ ﺳَﻴَﻤْﻨَﺤُﻚِ ﺍﻟﻔُﻨْﺪُﻕُ ﺣَﺴْﻢ:ِﻣُﻮَﻇَّﻒُ ﺍﻻﺳْﺘِﻘْﺒﺎﻝ complaint.
Receptionist: The hotel will give you a 25% discount
.َ ﺃُؤَﻛِّﺪُ ﻟَﻚَ ﺃَﻧَّﻬﺎ ﺳَﺘَﻜﻮﻥُ ﺍﻟﺰِّﻳﺎﺭَﺓَ ﺍﻷَﺧﻴﺮَﺓ:ُﺍﻟﺰَّﺑﻮﻧَﺔ on your next visit.
Customer: I assure you there won't be any next visit.