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Factors Affecting the Development of Information

Infrastructure in Africa
T. Rexwhite Enakrire and O. George Onyenania

Introduction ‘‘Building Africa’s information making wiser decisions that still must be
Highways’’ or ‘‘Building Africa’s collected, processed, stored and utilised.
information and communication It is a general consensus that information
The world is increasingly witnessing infrastructures’’ with the potential to is an indispensable tool for the continued
the development of a global information improve the economic development of survival of an organisation be it private or
infrastructure (GII), a web of Africa in all areas, including: public (BECTA, 2003).
communication networks. Through the However, the on-going information
GII composed of information, . Agriculture – Improving conditions explosion and extensive use of
computing and technology (ICT), users for food through access to timely infrastructures in industrial economies
around the globe are able to access information for determining opti- contrast sharply with the ‘‘information
modern libraries, databases, government mal harvesting time, locating poverty’’ of developing countries (Okiy,
departments of their neighbors across sources of surplus, distribution 2006). This poverty takes many forms
the world electronically. Chelley channels and storage facilities, of planning without facts, an unreliable
(2001) posits that ‘‘the advent of provision of equitable access to information support to decision-makers,
the information infrastructure or new techniques for improving agro inadequate financial control and
information technology revolution and products. cumbersome reporting and monitoring
its unprecedented capabilities to . Education – Providing equitable systems, limited access to information
process, store, refine and disseminate remote access to resources in sup- within and among countries, prof-
data, information and knowledge in a port of both distance education and essionals and researchers without access
variety of ways across borders has strengthening educational capacity. to national statistics and internal
dramatically changed the ways in which . Environment – Monitoring areas research findings, scare information
governments, the public and private threatened by environmental degra- support to knowledge workers,
sectors operate World-Wide’’. Most dation and natural disasters using insufficient information on natural
African countries have acknowledged ICT tools and Geo-information resources, underused indigenous and
the information revolution, although, systems. locally produced knowledge, poor
the ability to effectively harness the . Public Administration – Improving access to timely information on national
technology varies from country to internal revenue management, and international markets by developing
country. The elaboration of IT policy, an social security administration and countries like African countries where
integral part of the Economic supporting national and regional as manpower face major problems in
Community of Africa (ECA), is a major well as zonal co-operation and acquiring, retrieving, processing and
determining factor in setting-up the standardisation of regulations and disseminating various types of
underlying supporting infrastructure and legislations and encouraging demo- information. Many other problems or
enhancing the optimal use of the cratic participation. factors that have affected and still affect
technology. the development of information
When adopting the African Effective information and communi- infrastructure and information transfer
Information Society Initiative (AISI) in cation systems or infrastructures require in Africa are examined and noted in this
1996, the object of member states was reliable, low-cost and widespread work.
to create an African information technological resources (information
infrastructure through access to a infrastructures) such as computers, The concept of information
global information infrastructure for software and all the components of the infrastructure
development needs and to build their telecommunications infrastructure for
own National Information and processing data and information, that Information infrastructure reflects
Communication infrastructures. This could offer Africa cost – effective and technological tools, methods and access
concept has its origins in the ‘‘African appropriate technologies to ‘‘leap-frog’’ models needed to facilitate efficient
Regional Symposium on Telematics for over several generations of intermediate knowledge management and transfer in
Development’’ organised in Addis technologies still in use in the industrial today’s massive flow of information
Ababa in April 1995 by UNESCO, ECA world. Information is needed for from various sources. They are info-
and other agencies with goals to production of goods and services, and for rmation and communication systems

LIBRARY HI TECH NEWS Number 2 2007, pp. 15-20, # Emerald Group Publishing Limited, 0741-9058, DOI 10.1108/07419050710751643 15
required for the widespread sharing and Factors affecting the developing of coordinate networking activities and
use of information or resources such as information infrastructure in Africa were less interactive during the last five
computers, software and all the years. There have not been a sufficient
Inadequate coordination of physical
components of telecommunication number of forums to bring the majority
connections
infrastructure for processing data and of networking managers together except
information. Popoola (2002, p. 42) at a few sparkling examples like the
A number of networking projects
highlighted information infrastructure telematics symposium held in Addis
have made substantial efforts to set up
as ‘‘human regulation, telecomm- Ababa, April 1995. The workshop was
grassroot links in Africa. However,
unications, information technology, also obliged to handle incompatibility of
many steps are redundantly duplicated
existing information equipment or
government support and other due to a lack of mutual national, sub-
infrastructure among the licensed
information institutions’’. They are IT regional, regional and international
organisations, operation of public
infrastructures that build on centralised coordination. ‘‘Everyone wants to
switches, trunks and associated
systems architectures such as Web coordinate, but no one wants to
infrastructures as currently experienced
servers (Eugenia Unity Desktop, be coordinated.’’ This peculiar problem
in the MTN, V – Mobile (now Celtel)
www.eugenia.com). It can be seen as IT is compounded by a lack of quantitative and Global-Communication services in
and other basic infrastructures needed in information on connectivity with
Nigeria (Dot Force, 2003).
the acquisition, processing, storage implications for not knowing who is
and dissemination or transfer of doing what, what are the costs, what are
the plans (Adam, 1996). Adam added Information poverty and poor
information by means of computers, availability of indigenous information
that there are a number of situations
office machines and telecomm- via network
where national networks connect to
unications. Computers provide the
each other via intermediaries in Europe
processing, inputting, storage and or North America, so that a massage that Omekwu (2003) posits that, ‘‘the
retrieval facilities; while telecomm- would take less than 5 min by taxi takes major bottleneck and a cause of
unications provide the facilities for the a full day to arrive via e-mail. Some are stagnation to the development of
transfer or communication of data and even jokingly referring to e-mail technological networking in Africa has
information that further facilitates the systems in Africa as snail mail systems been its weak information infra-
establishment and use of the information due to a problem of infrastructure structure. Strategic information for
highway (internet), a network of backbone. At the sub-regional and better health, functioning industries,
independent information and comm- regional levels there are no plans for prompt social services, transparent
unication technologies (telephone lines backbones that interconnect African governance, sustainable environment
countries. Lack of adequate technical and development are lacken. Africa
television) cables, communication
knowledge to develop gateways continues to depend on the North for its
satellites, computers, data transmitters own local information’’. This
etc) that are converging into an between these links, competition for
resources and donor requirements is dependency needs to be reversed. On
integrated system. the other hand, the ‘‘NET’’ itself is
The information highway has been making it difficult to develop active
collaboration (Dede, 2000). becoming a widely used mechanism for
regarded as an integral part of the the exchange of information worldwide.
information infrastructure (Popoola, For information to be beneficial to the
development of a country, it must be Yet, in Africa, it is often difficult to find
2002, p. 45). He inferred that it is relevant information in a very short
available, accurate, and current. In many
believed that information infrastructure time. It can take long periods of time
developing countries, information needed
must serve as a means to support for development has become highly before information is retrieved from the
GNP (Gross National Products) segmented, divisive, and uncoordinated Web. It is however very costly for
goals across the globe. It could therefore (Adeyemi, 1991). Similarly, the sources African networks who cannot afford to
be described as the range of equipment that provide for the flow of information waste scarce bandwidth surfing on the
including computer technology, have become monopolistic and without web (Richard, 2003).
applications, basic technologies that direction, thereby affecting availability as Fugitive or grey document pro-
help to process information, which also well as accuracy and currency of duction (since they do not pass through
culminated in the development of the any commercial publishers nor listed
information.
GII. This is a seamless web of publishers catalogue have also been a
problem in this regard (Omekwu, 2003).
communication networks, computers,
Inadequacy of technical personnel High unsustainability of serials
database and consumer electronics that cooperation publication is yet another problem in
puts vast amounts of information at this direction as Nwosu (2001) observes
user’s finger tips (United States The networking of trained that the Nigerian international standard
Information infrastructures Task Force, individuals is very critical for regional serial number centre, since inception in
1994). Through the GII, users around cooperation. Cooperation and coor- 1976 to date, has registered and
the world will be able to access libraries, dination of systems managers and the assigned ISSN numbers to 9,356 serial
databases, government departments, and advocates of networking have been less titles. Of these, only less than half of
private organisations located anywhere successful in Africa. Technical these serials have been received and
in the world (Chisenga, 1999). personnel have also been unable to fully registered. What has happened to

16 LIBRARY HI TECH NEWS Number 2 2007


over 5,000 titles is anybody’s guess. It is overlooked over the years. Users from newspapers and other materials that can
either they died before their birth or the academic community were unable to be read by literate users is also a
were born but never deposited with the effectively exploit networking. The hindering factor. It is evident that a
National Library of Nigeria as required local information economy requires strong colonial influence is also
by the legal deposit law. Poor physical advances in the local capacity for reflected in the language content of most
and bibliographic finishing, an absence software research and development. library collections. Books and other
of cataloguing-in-publication data, African countries can become full actors information materials in African library
procuring publications from developing in the area of software development if systems are almost entirely written in
countries of such publicity, distribution, considerable attention is given to this the language of commerce, i.e. English,
disparity in information technology area (Adam, 1996). French or Arabic. These languages
development, foreign exchange restrict- cannot be read by 95 per cent of the
ions are all hindering factors to the Unreliable telecommunication affected population (Mostert, 2001).
development of information transfer in infrastructures These are also languages spoken by the
Africa. elites. The mass of potential readers are
In addition to high tariffs and non- therefore prevented from reading in a
Telecommunication monopoly by favourable traffic, African telecomm- language with which they are familiar.
government and obsolete regulatory unication infrastructures remain In most African countries, books are
framework in Africa unreliable. Many countries still use published in languages spoken by less
analog links that are difficult to integrate than 30 per cent of the population
The networking problem in Africa with newer communication tech- (Mostert, 2001, quoting Chakava,
generally stems from obsolete policies nologies. Other innovations in telecom 1984). A further complicating factor is
and a negative regulatory framework by networks that bypass local analog loops that an estimated 1,200 languages are
the Government. Telecommunications are unavailable and the licensing spoken in Africa, of which only about
has been considered as a public processes for them are antiquated. 600 have a written literature. All of
(Government) property in many Africa In Nigeria for instance, the recent these factors contribute to the severe
countries. Government owned tele- development of cellular telecomm- shortage of reading materials in the
communication operations are usually unication system (MTN, Global- vernacular which consequently affect
inefficient. Commercial service pro- communication, V-Mobile, now Celtel the transfer of information among
viders are not allowed to provide value etc.) services of the private sector has Africa countries.
added services (Adam, 1996). The not been completely reliable due to
majority of African governments still frequent excuses by the NITEL Lack of maintenance culture
require longer times to understand the infrastructural breakdown and other
value networking offers to their related factors which has consequently Another facet of human capacity
competitiveness and its abilities to foster brought about distorted information challenge relates to plant maintenance,
positive changes in quality of life. Issues transfer in the region and beyond which has been a serious problem in the
such as cultural erosion, pornography, (Adeyemi, 1999). post-colonial period in Africa. This lack
privacy, security, loss of revenue are of maintenance culture and a host of
often amplified by government Language barriers other things required to develop
controlled media as opposed to information infrastructure make the
promoting empowerment via networks The diversity of African project an unqualified success in Africa
and what it can achieve. It is however communities poses a difficulty in (Ifidon, 1999). The case of NITEL in
noted that to prevent monopoly in the integrating them to the net culture. Nigeria is a good example. Poor
information industry, it is necessary to Language and illiteracy are central to maintenance had contributed in no small
regulate the process of conglomeration this problem. Most countries use way to the inefficient utilisation of
whereby vertically and horizontally languages other than English. Network Nigeria’s existing network.
integrated corporations are concen- user interfaces to these languages are
trating ownership of the information unavailable and developments in Political instability in Africa
services (Omekwu, 2003). translations are in very early stages.
Language barriers include oral Frequent changes and the long years
Minimum involvement of research transmission. This could take the form of military adventurism into political
institutions in network building of group discussion, person-to-person leadership have brought about changes
and diffusion in Africa transmission, as well as forms of art and instability of government in African
such as drama, poetry and song. Oral countries. This is also a factor affecting
Most projects in Africa have centred transmission plays a very important role the development of information
around NGOs and the private sector in many non-literate societies and infrastructure in the region. The frequent
without the involvement of the should therefore be better harnessed. changes in government bring about
academic community. The research and Translation of relevant materials into changes in the development prog-
academic community that would have local languages that can be read and rammes and policies that also affect the
been a vehicle for the development of understood by most of the potential information sector. It has lead to
the internet through teaching and clients is inadequate. The inadequacy of abandonment of projects, huge foreign
multiplying technical capacity has been easy do-it-yourself manuals, pamphlets, debts, incessant closure of educational

LIBRARY HI TECH NEWS Number 2 2007 17


institutions due to students unrest and previous working experience worked to inhibit the rapid development of
teachers’ strikes, ineffective postal and against the fulfilment of their purpose telecommunications such as NITEL in
telecommunication systems all combined (Sturges and Neil, 1998). Human Nigeria in 1985. This situation has
to mitigate against the evolution of resources development involves a worsened in recent years because of
enabling infrastructures for a functional process aimed at providing continuous large-scale devaluation of the national
national inter-lending and interlibrary and proper staffing in such a manner as currency and the shortage of foreign
cooperatives programmes among to ensure that appropriate skills are exchange with which to prosecute many
African nations (Nwosu, 2003). available within the work force when projects. As a result of this, many
This phenomenon has been a needed to meet the organisation’s African nations such as Nigeria does not
problem of information infrastructural varying requirements and to enable the find it necessary to extend telecomm
development in Africa that results from organisation to discharge its legal, services to the rural areas that cater to
frequent political unrest (Civil war) statutory, and social responsibilities and about 70 per cent of the total population
which has caused disruptions to the that the public has its services and the (Ajayi et al., 1995). Consequently, it is
economic development of African society at large (Adimorah, 1993). not uncommon to find most residents of
Nations. For instance, the Nigeria Civil a small village crowded around the only
War (1967-1970) affected her infor- Harsh fiscal policy (taxation) television set, often powered by a car-
mation infrastructural growth as most battery or small generators. This is due
communication networks were Fiscal policies (such as tariffs, duties to a low standard of living or poverty
destroyed at that time. Other African and licenses fees), drastically increase among Africans since information
nations such as Somalia, Liberia, import tariffs and taxes on information infrastructures are costly. The problems
Rwanda, Ethiopia were similarly left out and communication technologies, and of funding that face most of Africa’s
from crucial developments due to the has escalated the cost of telecomm- information environment has not spared
political climate. unications services and non-interest to countries that have been seen as well off
serving the rural areas and the grassroots with natural resources. In Botswana
Inadequate human resource level, as well as non-provision of tax during the 2004/2005 national budget,
holidays for information technology for example, the finance minister
In 1990 Africa had 75 R&D industries (National Policy of announced a reduction in budget for the
Scientists per 1 million population Education, 1992). University of Botswana and
compared to a world average of 1,000. High levels of taxation for value consequently the University was not
Africa contributes 0.7 per cent to the added service provides and in particular allocated any capital budget to which
world’s R&D scientists and engineers in the taxation on information and other the library is attached as an information
spite of having about 13.5 per cent of the forms of businesses which are in a start- institute (Gaolathe, 2004). These
world’s population. The lack of human up phase are not yet profitable in Africa. situations have affected library funding.
capacity tends to result in the High licensing fees in which cabling For example in 1996, a study by the
centralisation of technical expertise in companies have to pay 5 per cent of the African Association of Universities
an attempt to get the greatest value out capital value of the system as a licence (AAU) established that libraries within
of a scare resource. This in turn leads to fee and 2.5 per cent of the turnover as an university environments in African had
the available expertise being very annual concession fee (Ajayi et al., remained strangely neglected. The
stretched, with people trying to handle 1998) is problematic. This situation can recurrent inadequate financial resources
far greater and more diverse tasks than be curtailed by gravity if IT firms tax allocation to information systems and
they would on other continents. holidays at the start-up phase (Popoola, network development have severely
Ofsted (2002) saw that, ‘‘Leaders and 2002, p. 45). deterred the use of information to solve
experts world-wide increasingly Africa’s socio-economic problems
recognise human resource capacity Poverty among African nations (Akhtar and Melesse, 1994) which
development as potentially the most (financial problem) according to them is due to dwindling
crucial constraint in the effective financial resources in Africa.
deployment of NICI to build sustainable The major obstacle hampering the
information societies. Hence, preparing development and extension of Under-utilisation of information
Africa for the information age primarily information systems was lack of funds infrastructures in Africa
necessitates appropriate investment in and absence of the engineering
its human resources’’. During the initial infrastructure needed for the Duffy (2001) wrote that both business
phase of the establishment of libraries in development and production of spares and social entrepreneurs that include
Africa, expatriate librarians formed the and components (Eadie, 2001). Foreign young people are creatively using
core of library workers. They were all exchange restrictions are effected by information technology to address
trained abroad, giving them a adverse foreign exchange transactions. community needs and meet global
cosmopolitan field of experience. High cost of ICT facilities or challenges. In many developing
Although their intention seems to have information infrastructure has been countries, it is estimated that half of all
been the development of a system and reported as one of the factors which capital investment by firms goes into IT
services totally integrated with the influence provision and use of ICT systems but adoption of new technology
social and political circumstances of services (Adomi, 2006). Poverty has led is however hampered by a requirement
each individual community, their to under funding which has continued for new routines and behaviour (Prusak

18 LIBRARY HI TECH NEWS Number 2 2007


2002). Apart from under utilisation, these Ajayi, G.O., Salawu, R.I. and Raji T.I. National Policy of Education (1992),
requirements may lead to technological (1995), ‘‘Impact of communication in Education and Youth Development,
rejection and non-use. This frequently networking’’, Africa Journal of Library, Educational Research Council, Nigeria,
Archives and Information Science, Vol. 1 Lagos, p. 8.
results in failure to meet objectives and
No. 1, pp. 13-21.
frustration on the part of senior managers Nwosu, K. (2001), Information Technology:
and investors. However, understanding Ajayi, G.O., Salawu, R.I. and Raji, T.I. Uses and Preservation of Resources in
how and why variation occur will help (1998), ‘‘A century of telecommunications Libraries and Information Centers,
firms avoid the common and experience development in Nigeria – what next?’’, Odumatt Press and Publisher, Ibadan,
available at: www.file://paper.html pp. 52-54.
failure witnessed (Rena, 2006).
(accessed 14 December 2006).
Nwosu, K. (2003), ‘‘Prospects of digital
Conclusion Akhtar, S. and Melesse, N. (1994), ‘‘Africa, libraries in Africa’’, Africa Journal of
information and development: IDRC’s Library, Archives and Information Science,
Based on the foregoing inadequacy experience ottawa’’, Journal of Information Vol. 12 No. 1, pp. 13-21.
Science, Vol. 20 No. 5, pp. 314-22.
of much of Africa to meet the basic Ofsted, B. (2002), ICT in Schools: Effects of
needs of improving the development of British Educational Communications and Government Initiative, available at: www.
infrastructure in information and Technology Agency (BECTA 2003), ofsted.gov.uk/public.doc502/ictinschools.pdf
communication technology, there is the ‘‘What the research say about ICT and (accessed 20 May 2006).
ongoing need for these issues to be re- Motivation’’, available at: www.becta.org.
UK (accessed 10 June 2006). Okiy, R.B. (2006), Government Department
addressed by Africans and see what they
Libraries and the Challenge of Information
can do before other concerned nations Chelley, J. (2001), Information Technologies and Communication Technologies (ICT)
come in, provide some aid so as to Quoted in PATH, available at: www.rho-org/ Application for National Development in
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endeavour. Infrastructure has the infrastructure and the question of African Omekwu, C. (2003), Current Issues in
potential to improve the economic content’’, IFLANET, Bangkok, available at: Accessing Document Published in
development of Africa in diverse areas www.ifla.org/iv/iflats/papers188-116e.htm Developing Countries, MCB University
e.g. agriculture, education, environment, (accessed 23 February 2001). Press, Lagos, available at: file://A:Emerald
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Efficiency and Quality, available at: www. 2006). (onvenaniageorge@yahoo.com) both
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20 LIBRARY HI TECH NEWS Number 2 2007

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