Cisco Software Activation and Compatibility

Document

Revised May 19, 2009

This document describes the Cisco software activation process and the feature compatibility of Catalyst
switches. Use this document with the Catalyst 3750-E, 3750, 3560-E, and 3560 switches.
In Cisco IOS Release 12.2(50)SE1 or earlier, the Catalyst 3750-E and 3560-E switches support only the
universal software images.
In Cisco IOS Release 12.2(50)SE2 or later, the Catalyst 3750-E and 3560-E switches support the
universal and IP base software images.
• If your switch is running the universal software image, all the sections in the “Software Activation”
section apply.
• If your switch is running the IP base image, only the “Displaying Software License Information”
section in the “Software Activation” section applies.
For more information about the software images, see the release notes.
For more information, see these documents on Cisco.com:
• Getting Started with Cisco License Manager 1.0 on Windows XP
• Cisco License Manager online help
• API Reference Guide for Cisco License Manager on Windows XP
• Catalyst 3750-E and 3560-E switch software documents (software configuration guide, command
reference, and system message guide)
• Catalyst 3750 switch software documents
• Catalyst 3560 switch software documents

Note Unless otherwise noted, for complete syntax and usage information for the commands used in this
document, see the Cisco Software Activation Tasks and Commands feature module.

For information about how Cisco implements Cisco IOS software activation, go to this URL:
http://www.cisco.com/en/US/products/ps9677/products_ios_technology_home.html

Americas Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA
 Software Activation

For more information about software activation concepts, tasks, and commands:
• See the Cisco Software Activation Tasks and Commands feature module at this URL:
http://www.cisco.com/en/US/docs/ios/csa/configuration/guide/csa_commands.html
• Use the Search field on Cisco.com to locate Cisco IOS software documentation. For example, if you
want information about software activation, you can enter Cisco Software Activation Tasks and
Commands in the search field.
For a complete list of documents, see the “Related Publications” section on page 30.
The document has this information:
• Software Activation, page 2
• Feature Compatibility, page 22
• Configuration Guidelines in Mixed Hardware Switch Stacks, page 29
• Related Publications, page 30
• Obtaining Documentation and Submitting a Service Request, page 32

Software Activation
Catalyst 3750-E and 3560-E switches run the universal software image that has the Cisco IOS code for
multiple feature sets. To enable a specific feature set, you must use the software activation feature to
install the software license for that feature set. With software activation, you can
• Generate a software license.
• Install the software license on your switch.
• Enable a feature set.
• Upgrade a feature set.
Beginning with Cisco IOS Release 12.2(46)SE, the switches support these features:
• Temporary software licenses
• Rehosting a software license
• Cisco License Call Home

Note Catalyst 3750 and 3560 switches run feature-specific software releases and do not support software
activation.

Catalyst 3750-E and 3560-E switches support either the noncryptographic or the cryptographic universal
software image.
This section has this information:
• Feature Sets, page 3
• Understanding Software Licenses, page 3
• Getting and Installing Software Licenses, page 4
• Displaying Software License Information, page 14
• Examples of Activating Software, page 18
• Activating Software in Mixed Hardware Stacks, page 22

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Note To connect your management station or PC to the Cisco Product License Registration Portal, use a file
transfer protocol such as the Xmodem Protocol or TFTP.

If you are connecting your PC to the Cisco License Manager server, you do not need to use one of these
protocols.

Feature Sets
Catalyst 3750-E and 3560-E switches support these feature sets:
• IP base
• IP services
The software licenses are not affected by Cisco IOS software upgrades.
Catalyst 3750-E and 3560-E switches are backward-compatible with Catalyst 3750 and 3560 switches.
For detailed information about the feature compatibility between the switches, see the “Feature
Compatibility” section on page 22.
Table 1 describes the feature sets supported on Catalyst 3750-E and 3560-E switches and the software
images supported on Catalyst 3750 and 3560 switches.

Table 1 Supported Feature Combinations

Feature Set on the Catalyst 3750-E Software Image on the Catalyst 3750
Feature Combination and 3560-E Switches and 3560 Switches
Layer 2+, basic Layer 3 routing IP base, noncryptographic IP base, noncryptographic
Layer 2+ and basic Layer 3 routing, IP base, cryptographic IP base, cryptographic
Kerberos, SSH1, and SSL2
Layer 2+, full Layer 3 routing, and IP services, noncryptographic IP services, noncryptographic
unicast routing of IPv63 packets
Layer 2+, full Layer 3 routing, unicast IP services, cryptographic IP services, cryptographic
routing of IPv6 packets, Kerberos,
SSH, and SSL
1. SSH = Secure Shell
2. SSL = Secure Socket Layer
3. IPv6 = IP Version 6

Understanding Software Licenses

A software license applies only to a specific feature set. A Catalyst 3750-E or 3560-E switch can have
more than one software license, but you can enable only one license at a time.
By default, if more than one software license is installed on the switch, this hierarchy determines the
first software license to locate in the flash memory and to install:
1. IP services
2. IP base

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If all the licenses are installed on the switch, the switch uses the highest license level, the IP services
feature set.
To run the IP base feature set on the switch:
• If the switch is running a software image earlier than Cisco IOS 12.2(46)SE, remove the IP services
license from the switch, save the switch running configuration, and reload the switch.
• If the switch is running Cisco IOS Release 12.2(46)SE or later, enter the license boot level ipbase
privileged EXEC command, save the switch running configuration, and reload the switch.
The switch supports permanent and temporary software licenses.
The permanent license is node-locked because it is bound to the unique device identifier (UDI) of the
switch and can only be used on that switch. When you order a new switch, the switch has the permanent
software license that you selected.
A temporary software license is limited to a usage period and can be one of these types:
• Embedded evaluation license in the software image
The evaluation license is node-locked and is valid for 60 days.
You can use this license to minimize network downtime if a switch fails and the replacement switch
does not have the same software license. You can also use the license to evaluate a feature set on the
switch.
• Extension license
You can get this license from Cisco TAC. It is node-locked and is valid for 60 days.
• Grace-period license
During the rehost process, when the license on a switch is revoked and transferred to another switch,
this license is automatically installed to prevent network disruption. It is valid for 60 days.
After the usage period expires, the switch continues to use the temporary software license until it is
restarted. Before it restarts, warning messages state the switch is running the feature set without a valid
license. After the switch restarts, the switch uses a valid software license based on the previously
described hierarchy. If the switch does not have a valid license, it uses the IP base software license. For
examples of using a temporary license, see the “Changing the Software License on the Switch” section
on page 21.
For more information about software licenses, see the Cisco Software Activation Conceptual Overview
feature module at this URL:
http://www.cisco.com/en/US/docs/ios/csa/configuration/guide/csa_overview.html

Getting and Installing Software Licenses

This section has these procedures:
• Getting Software Licenses, page 5
• Installing Software Licenses by Using the Cisco License Manager, page 6
• Installing Software Licenses Using Cisco License Call Home, page 7
• Installing Software Licenses Using the Cisco IOS CLI, page 9
• Rehosting Software Licenses Using the Cisco License Manager, page 11
• Rehosting Software Licenses Using Cisco License Call Home, page 11

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• Requesting that Software Licenses be Remailed Using Cisco License Call Home, page 13
• Managing the Software Licenses Using the Cisco IOS CLI, page 14

Getting Software Licenses

Use one of these methods to get a software license:
• When ordering a switch, specify the software image and feature set to be installed.
• If you want your switch to run a different feature set, purchase the software license for that feature
set, and get a product activation key (PAK). Use one of these processes to install the software
license:
– Use the Cisco License Manager.
a. Enter the PAK in the GUI.
b. The Cisco License Manager installs the software license for you.
– Use the Cisco Product License Registration Portal.
a. To register your software license by using the PAK, go to www.cisco.com/go/license.
b. The software license file is e-mailed to you. We recommend that you copy the file on your
switch flash memory.
c. Install the software license on the switch by using Cisco IOS CLI commands.
– Use the Cisco License Call Home feature.
• Rehost the software license.
– Revoke a license from a source switch, and transfer it to a destination switch.
– We recommend that you use the Cisco License Manager when rehosting a software license.
– You cannot rehost an evaluation software license.
• Request that the software license file be remailed from the Cisco Product License Registration Portal
if the file is corrupted.

Cisco Product License Registration Portal

Follow these steps to get a PAK and a software license for a feature set:

Step 1 After deciding on the feature set that you want, contact Cisco TAC to request a PAK.
Step 2 After you purchase the software license, the PAK is sent to you.
Step 3 Go to the Cisco Product License Registration Portal at www.cisco.com/go/license.
Step 4 Use the PAK and the switch UDI to create a software license file.
Step 5 The software license file is e-mailed to you.

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Cisco License Manager

With Cisco License Manager, you can perform these tasks from one application:
• Automatically discover software licenses on your switches
• Install software licenses
• Track the software license status in your network
Use the Cisco License Manager GUI to perform all of these licensing tasks. You can also use the Cisco
License Manager application programming interface (API) to write programs for your specific licensing
tasks.
Cisco License Manager runs on Windows XP and uses Java to connect to Cisco.com and to Cisco
devices. For information about downloading the free Cisco License Manager Client and Server
applications or about ordering the optional Cisco License Manager software development kit (SDK), go
to this URL:
http://www.cisco.com/en/US/products/ps7138/index.html
Cisco License Manager supports devices running the cryptographic or noncryptographic universal
software images. For more information, see these documents on Cisco.com:
• Getting Started with Cisco License Manager for Windows XP guide at this URL:
http://www.cisco.com/en/US/products/ps7138/prod_installation_guides_list.html
• Other Cisco License Manager documentation at this URL:
http://www.cisco.com/en/US/products/ps7138/tsd_products_support_series_home.html
• HTTPS - HTTP Server and Client with SSL 3.0 feature description for Cisco IOS Release 12.2(15)T
at this URL:
http://www.cisco.com/en/US/docs/ios/12_2t/12_2t15/feature/guide/ftsslsht.html

Cisco License Call Home

The Cisco License Call Home feature supports these tasks only on a switch running the cryptographic
universal software license:
• Installing the software license
• Rehosting the license
• Requesting that the software license be remailed
You can use CLI commands to connect the switch to the Cisco licensing infrastructure. For more
information on the License Call Home feature and the Cisco licensing process, see the Cisco Software
Activation Tasks and Command feature module on Cisco.com.
For more information about the License Call Home feature and about transferring software licenses, see
the Cisco Software Activation Conceptual Overview feature module on Cisco.com.
For information about the License Call Home interface, see the Cisco Software Activation Tasks and
Commands feature module on Cisco.com.

Installing Software Licenses by Using the Cisco License Manager

Use Cisco License Manager to install and manage software licenses on the switch.

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Follow these guidelines when using Cisco License Manager:

• Cisco License Manager only runs on a server with Windows XP.
• Firewalls are not allowed between the Cisco License Manager server and a GUI client.
• For device notification to be successful, ensure that the Cisco License Manager hostname exists in
the Domain Name Service (DNS) or that the device has the Cisco License Manager hostname and
IP address configured to receive messages.
• Configure your switch to allow Cisco License Manager to manage software licenses by using the ip
http server privileged EXEC command and the license agent default authenticate none global
configuration command. For a summary of these commands, see the Getting Started with Cisco
License Manager on Windows XP guide. For detailed instructions about enabling Cisco License
Agent on your device, see the Cisco License Agent documentation.
• Make sure that there is a valid connection from the Cisco License Manager server to Cisco.com.
For additional requirements and guidelines, see the Getting Started with Cisco License Manager for
Windows XP guide on Cisco.com.

Installing Software Licenses Using Cisco License Call Home

Beginning in privileged EXEC mode, follow these steps to install a software license and to restart the
switch.

Command Purpose
Step 1 Access the Cisco Product License Registration Portal.
Make sure that the switch is configured for the Cisco License
Call Home feature. For more information, see the Cisco
Software Activation Tasks and Commands feature module on
Cisco.com.
Step 2 license call-home install pak pak-id [switch Install a software license file on the switch by using the
switch-num] product activation key (PAK).
• pak pak-id—PAK that was e-mailed to you.
• (Optional) switch switch-num—Stack member number.
This parameter is supported only on Catalyst 3750-E
switches.
Repeat this step when installing more than one software
license.
Step 3 configure terminal Enter global configuration mode.
Step 4 license boot level license-level [switch switch-num] (Optional) Enable a software license on the switch:
• level license-level—Specify the license level that is
ipbase, ipservices, or advipservices.
• (Optional) switch switch-num—Specify the stack
member. This option is available only on
Catalyst 3750-E switches.
Step 5 exit Return to privileged EXEC mode.

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Command Purpose
Step 6 show license [all [switch switch-num] | detail Verify the information about the software licenses on the
[feature-name | switch switch-num] | feature switch.
[switch switch-num] | file [switch switch-num] | You can enter one of these options:
statistics [switch switch-num] | status [switch
switch-num] | udi [switch switch-num] • all—All of the software license information.
• detail—Detailed software license information.
• feature—Information about the feature sets.
• file—Information about the software image files.
• statistics—Statistics about the software license.
• status—Status of the software license.
• udi—Switch UDI information.
(Optional) These parameters are optional:
• feature-name—Name of the feature.
• switch switch-num—Stack member number. This
parameter is supported only on Catalyst 3750-E
switches.
Step 7 Restart the switch.
The switch enables the feature set.
Step 8 show version Display the software licenses installed on the switch.
Step 9 copy running-config (Optional) Save your entries in the configuration file.

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Installing Software Licenses Using the Cisco IOS CLI

Beginning in privileged EXEC mode, follow these steps to install a software license and to restart the
switch.

Command Purpose
Step 1 Log in to the switch by using the console port, the Ethernet
management port, or a Telnet session.
Step 2 license install file-sys:file-sys//lic-location Install a software license file on the switch.
Use the file-sys:file-sys//lic-location parameter to specify the
location of the software license file. The filename is
license-file.xml. These options are supported:
• Local flash file system syntax on a standalone
Catalyst 3560-E switch:
flash:
Local flash file system syntax on a Catalyst 3750-E
standalone switch or stack member:
flash member-number:
The member-number can be from 1 to 9.
• FTP syntax:
ftp:[[//username[:password]@location]/directory]/
license-file.xml
• HTTP server syntax:
http://[[username:password]@]{hostname |
host-ip}[/directory]/license-file.xml
• Secure HTTP server syntax:
https://[[username:password]@]{hostname |
host-ip}[/directory]/license-file.xml
• Null destination for copies syntax:
null:
• NVRAM file system syntax:
nvram:
• Remote Copy Protocol (RCP) syntax:
rcp:[[//username@location]/directory]/license-file.xml
• System memory syntax:
system:
• TFTP syntax:
tftp:[[//location]/directory]/license-file.xml
Repeat this step when installing more than one software
license.
Step 3 configure terminal Enter global configuration mode.

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Command Purpose
Step 4 license boot level license-level [switch switch-num] (Optional) Enable a software license on the switch:
• level license-level—Specify the license level that is
ipbase, ipservices, or advipservices.
• (Optional) switch switch-num—Specify the stack
member. This option is available only on
Catalyst 3750-E switches.
Step 5 exit Return to privileged EXEC mode.
Step 6 show license [all [switch switch-num] | detail Verify the information about the software licenses on the
[feature-name | switch switch-num] | feature switch.
[switch switch-num] | file [switch switch-num] |
You can enter one of these options:
statistics [switch switch-num] | status [switch
switch-num] | udi [switch switch-num] • all—All of the software license information.
• detail—Detailed software license information.
• feature—Information about the feature sets.
• file—Information about the software image files.
• statistics—Statistics about the software license.
• status—Status of the software license.
• udi—Switch UDI information.
(Optional) These parameters are optional:
• feature-name—Name of the feature.
• switch switch-num—Stack member number. This
parameter is supported only on Catalyst 3750-E
switches.
Step 7 show license agent {counters | session} (Optional) Display the information about the software license
agent.
You can enter one of these options:
• counters—License-agent statistic counters.
• session—Session information related to the license
agent.
Step 8 Restart the switch.
The switch enables the feature set.
Step 9 show version Display the software licenses installed on the switch.
Step 10 copy running-config (Optional) Save your entries in the configuration file.

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Rehosting Software Licenses Using the Cisco License Manager

In the Cisco License Manager GUI, follow these steps to revoke a software license from the source
switch and to transfer it to the destination switch:

Step 1 Select the source switch.

Step 2 Select the software license to revoke from the source switch.
Step 3 Select the destination switch.
Step 4 Transfer the software license to the destination switch.

Rehosting Software Licenses Using Cisco License Call Home

Beginning in privileged EXEC mode, follow these steps to revoke a software license from the source
switch and to transfer it to the destination switch.

Command Purpose
Step 1 Log in to the switch by using the console port, the Ethernet
management port, or a Telnet session.

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Command Purpose
Step 2 license call-home revoke udi destination-udi Revoke a software license, and create a rehost ticket using the
file-sys:file-sys//lic-save-location [switch Cisco License Call Home feature:
switch-num]
• udi destination-udi—Unique device identifier (UDI) of
the switch to which the software license is transferred.
• file-sys:file-sys//lic-save-location—Location to which
the rehost ticket is saved. These options are supported:
– Local flash file system syntax on a standalone
Catalyst 3560-E switch:
flash:
Local flash file system syntax on a Catalyst 3750-E
standalone switch or stack member:
flash member-number:
The member-number can be from 1 to 9.
– FTP syntax:
ftp:[[//username[:password]@location]/directory]/
license-file.xml
– HTTP server syntax:
http://[[username:password]@]{hostname |
host-ip}[/directory]/license-file.xml
– Secure HTTP server syntax:
https://[[username:password]@]{hostname |
host-ip}[/directory]/license-file.xml
– Null destination for copies syntax:
null:
– NVRAM file system syntax:
nvram:
– Remote Copy Protocol (RCP) syntax:
rcp:[[//username@location]/directory]/license-file.
xml
– System memory syntax:
system:
– TFTP syntax:
tftp:[[//location]/directory]/license-file.xml
• (Optional) switch switch-num—Stack member (source
switch) from which the software license is transferred or
revoked. This parameter is supported only on
Catalyst 3750-E switches.
Step 3 After entering the previous command, you are prompted to
1. Enter your CCO user name and password and to select
the software license to transfer to the destination switch.
2. Accept the end user license agreement (EULA).
3. Enter user information for the new license.
The software license file is e-mailed to you.

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Command Purpose
Step 4 show license detail Verify that the software license has been transferred.
Step 5 Install the software license file on the switch, and enable the
software license on the switch. See the “Installing Software
Licenses Using the Cisco IOS CLI” section on page 9.

Requesting that Software Licenses be Remailed Using Cisco License Call Home
Beginning in privileged EXEC mode, follow these steps to request that a software license be remailed:

Command Purpose
Step 1 Log in to the switch with a valid license by using the console
port, the Ethernet management port, or a Telnet session.
Step 2 license call-home resend dest-lic-location [switch Request that the software license file be remailed from the
switch-num] Cisco Product License Registration Portal. Enter these
options:
• dest-lic-location—Location to which the software
license file is saved.
• (Optional) switch switch-num—Stack member number.
This parameter is supported only on Catalyst 3750-E
switches.
Step 3 After entering the previous command, you are prompted to
1. Enter your CCO user name and password and to select
the software license to transfer to the destination switch.
2. Enter your e-mail address.
The software license file is saved in the dest-lic-location
specified in Step 2. The software license file is also e-mailed
to you. You can use either file.
Step 4 Install the software license file on the switch. See the
“Installing Software Licenses Using the Cisco IOS CLI”
section on page 9.
If the software license file is saved on the switch, such as in
the flash memory, enable the software license and restart the
switch.
If the software license file is not saved on the switch, such as
on a secure HTTP server, save the file on the switch, enable
the software license, and restart the switch.

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Managing the Software Licenses Using the Cisco IOS CLI

You can perform any of these tasks:
• Removing a software license from the switch:
– In software releases earlier than Cisco IOS Release 12.2(46)SE, enter the license clear
license-level [switch switch-num] privileged EXEC command.
Use the license-level parameter to specify the software license to remove.
Use the switch switch-num parameter to specify the stack member. The switch switch-num
option is supported only on Catalyst 3750-E switches.
– In Cisco IOS Release 12.2(46)SE or later, if the software license is in use (active):
a. Enter the license boot level license-level global configuration command to specify a license
level different from the current one.
b. Restart the switch to enable new software license.
c. Enter the license clear license-level [switch switch-num] privileged EXEC command to remove
previous software license.
– In Cisco IOS Release 12.2(46)SE or later, enter the license clear license-level [switch
switch-num] privileged EXEC command to remove an unused software license.
• Backing up and saving software license information—Enter the license save {credential url | url}
privileged EXEC command.
– Use the credential url parameter to save the device credential information and to specify the
URL to which the information is saved.
– Use the url parameter to specify the URL of the software image.
• Recovering from a corrupt license:
– Use the Cisco License Call Home feature to request that the software license file be remailed.
– Use the Cisco IOS CLI commands to re-install an uncorrupted version of the license on the
switch.

Displaying Software License Information

To display information about the software licenses on your switch, use one of these methods:
• Use Cisco License Manager to view license and device information. In the GUI, the discovery and
polling features collect all the license and device information that appears in the Properties window.
For detailed instructions, see the Cisco License Manager online help.

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• Use the Cisco IOS privileged EXEC commands in Table 2.

Table 2 Commands for Displaying Software License Information

Command
show license agent {counters |
session}
show license [all [switch switch-num]
| detail [feature-name | switch switch-
num] | feature [switch switch-num] |
file [switch switch-num] | statistics
[switch switch-num] | status [switch
switch-num] | udi [switch
switch-num]]
show version
Description
Displays the information about the software license agent.
For information about the show license agent privileged
EXEC command, see the Cisco Software Activation Tasks and
Commands feature module.
Displays information about the software license.
For information about the show license privileged EXEC
command, see the Cisco IOS Software Licensing feature
module at this URL:
http://www.cisco.com/en/US/docs/ios/12_2/12_2se/feature/guid
e/se_cisl.html
Displays the software licenses installed on the switch.
For information about this command, including examples of
command output, see the Catalyst 3750-E and 3560-E Switch
Command Reference on Cisco.com.

This is an example of output from the show license command:

Switch# show license detail
Index: 1 Feature: advipservices Version: 1.0
License Type: Permanent
License State: Active, In Use
Lock type: Node locked
Vendor info <PID>WS-C3750E-24PD-S</PID><SN>CAT1033R2KD</SN>
License Addition: Exclusive
License Generation version 135266304
License Priority: Medium
License Count: Non-Counted

Index: 2 Feature: ipbase Version: 1.0

License Type: Permanent
License State: Active, Not in Use
Lock type: Node locked
Vendor info <PID>WS-C3750E-24PD-S</PID><SN>CAT1033R2KD</SN>
License Addition: Exclusive
License Generation version 135266304
License Priority: Medium
License Count: Non-Counted

Index: 3 Feature: ipservices Version: 1.0

License Type: Permanent
License State: Active, Not in Use
Lock type: Node locked
Vendor info <PID>WS-C3750E-24PD-S</PID><SN>CAT1033R2KD</SN>
License Addition: Exclusive
License Generation version 135266304
License Priority: Medium
License Count: Non-Counted

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This is an example of output from the show license feature command:

Switch# show license feature
Feature name Enforcement Evaluation Clear Allowed Enabled
advipservices yes yes yes no
ipservices yes yes yes no
ipbase no no yes yes

This is an example of output from the show license file command:

Switch# show license file
License Store: Primary License Storage
Store Index: 0
License: 11 advipservices 1.0 LONG NORMAL STANDALONE EXCL INFINITE_KEYS IN
FINITE_KEYS NEVER NEVER NiL SLM_CODE CL_ND_LCK NiL *1GXTAN6SWZLFG
PL400 NiL NiL NiL 5_MINS <UDI><PID>WS-C3750E-24PD-S</PID><SN>CAT1
033R2KD</SN></UDI> 0HurYu7c2pSyykIVdJe7f2PfK8FP9JozlqB:9uZHhFVkMH
bB17q6GZYHB9lQs9bffknap1x9JPevJ:lWGPyhOZVpYs8A:ZXi9r7vW67ct2LcLjb
QDsxlw3DMKpI2c9591234$<WLC>AQEBIQAB///O1IhupmYJseU4uN7uAuI8vmuaMU
/JLIEFY0w7gjwGBuuMNMxetNM/4mI30pPbC3scqvPiAmWSaEmUT56rstk6gvmj+EQ
KRfD9A0ime1czrdKxfILT0LaXT416nwmfp92Tya6vIQ4FnlBdqJ1sMzXeSq8PmVcT
U9A4o9hil9vKur8N9F885D9GVF0bJHciT5M=</WLC>
Comment:
Hash: /DjCLyoejF4OnAUcu8buXPtA+s8=
Store Index: 1
License: 11 ipbase 1.0 LONG NORMAL STANDALONE EXCL INFINITE_KEYS INFINITE_
KEYS NEVER NEVER NiL SLM_CODE CL_ND_LCK NiL *1GXTAN6SWZLFGPL400 N
iL NiL NiL 5_MINS <UDI><PID>WS-C3750E-24PD-S</PID><SN>CAT1033R2KD
</SN></UDI> 6OKG2h1SUGiUwXJ9AoixV:EAeJwNjZzqnMKEoE0zVYLA0fKLuu:oA
iuqFV:klYxef,XYLv8xsEN51Veh4qNOW8LkCMjHu1uyfKka:xU3M39NfUwMCeiU:P
,THWvJ0zSejf3c$<WLC>AQEBIQAB//+xIhXYlKd1gNvLPLu+9kCQBa844qSPYCctD
tPxgCm5K3hnsN/+l2wSYNshE55JRcIcqvPiAmWSaEmUT56rstk6gvmj+EQKRfD9A0
ime1czrdKxfILT0LaXT416nwmfp92Tya6vIQ4FnlBdqJ1sMzXeSq8PmVcTU9A4o9h
il9vKur8N9F885D9GVF0bJHciT5M=</WLC>
<output truncated>

This is an example of output from the show license statistics command:

Switch# show license statistics
Administrative status
Install success count: 0
Install failure count: 0
Install duplicate count: 0
Comment add count: 0
Comment delete count: 0
Clear count: 0
Save count: 0
Save cred count: 0

Client statistics
Request success count 1
Request failure count 0
Release count 0
Global Notify count 0

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 Software Activation

This is an example of output from the show license status command:

Switch# show license status
License Type Supported
permanent Non-expiring node locked license
extension Expiring node locked license
evaluation Expiring non node locked license

License Operation Supported

install Install license
clear Clear license
annotate Comment license
save Save license
revoke Revoke license
call-home License call-home

Call-home Operation Supported

show pak Display license pak via call-home
install Install license via call-home
revoke Revoke license via call-home
resend Fetch license via call-home

Device status
Device Credential type: DEVICE
Device Credential Verification: PASS
Rehost Type: DC_OR_IC

SWIFT url status

Swift URL set to default value : https://tools.cisco.com/SWIFT/Licensing

This is an example of output from the show license udi command for a Catalyst 3750-E-only switch
stack:
Switch# show license udi
Device# PID SN UDI
-----------------------------------------------------------------------------
*2 WS-C3750E-48PD-S CAT1033R1XU WS-C3750E-48PD-S:CAT1033R1XU
5 WS-C3750E-48PD-S CAT1033R1KF WS-C3750E-48PD-S:CAT1033R1KF

In a mixed hardware stack, the show license udi command output shows only the Catalyst 3750-E UDIs
because only those member switches support the software activation process. For example, in a mixed
hardware stack with a Catalyst 3750 switch as the stack master and a Catalyst 3750-E switch as the stack
member, this output appears when you enter the show switch privileged EXEC command on the Catalyst
3750 stack master:
Switch# show switch
Switch/Stack Mac Address : 0012.7f43.b680
H/W Current
Switch# Role Mac Address Priority Version State
----------------------------------------------------------
1 Member 0012.8092.2900 9 1 Ready
*3 Master 0012.7f43.b680 1 0 Ready

When you enter the show license udi command on the Catalyst 3750 stack master, this output appears
for all the stack members that support software activation:
Switch# show license udi
Device# PID SN UDI
-----------------------------------------------------------------------------
1 WS-C3750E-24TD-EF CAT1007R02W WS-C3750E-24TD-EF:CAT1007R02W

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 Software Activation

This is an example of output from the show license udi switch 1 command on the stack master, which
shows that the UDI is for the local switch, switch 1:
Switch# show license udi switch 1
Device# PID SN UDI
-----------------------------------------------------------------------------
*1 WS-C3750E-24TD-EF CAT1007R02W WS-C3750E-24TD-EF:CAT1007R02W

If you enter the show license udi switch 3 command on the stack master, this output appears for all of
the stack members that support software activation. It is the same as the show license udi command
output:
Switch# show license udi switch 3
Device# PID SN UDI
-----------------------------------------------------------------------------
1 WS-C3750E-24TD-EF CAT1007R02W WS-C3750E-24TD-EF:CAT1007R02W

If a mixed hardware stack has a Catalyst 3750 member switch, this is an example of output when you
enter the show license udi command on any Catalyst 3750 member:
Switch# show license udi switch 5
% Slot 5 does not exist or is not licensable

Examples of Activating Software

This section has this information:
• Using TFTP to Install a Software License, page 18
• Using Cisco License Call Home to Rehost a Software License, page 19
• Using Cisco License Call Home to Rehost a Software License, page 19
• Changing the Software License on the Switch, page 21

Using TFTP to Install a Software License

After you get a software license file from the Cisco Product License Registration Portal, this example
shows how to use TFTP to install the license on a switch:
Switch# copy tftp flash:

Address or name of remote host [ ]? 10.0.0.1

Source filename [ ]? license_name-ips

Destination filename [license_name-ips]?

Accessing tftp://172.20.244.138/r1fs-ips...

Loading license_name-ips from 172.20.244.138 (via GigabitEthernet1/0/1): !

[OK - 1161 bytes]

1161 bytes copied in 0.059 secs (19678 bytes/sec)

If you enter the show flash: privileged EXEC command, the command output shows that the software
license file is in the flash memory but that the feature set is not enabled.
Switch# license install flash: license_name-ips
Installing licenses from "flash: license_name-ips "
Installing...Feature:ipservices...Successful:Supported

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 Software Activation

1/1 licenses were successfully installed

0/1 licenses were existing licenses
0/1 licenses were failed to install

Switch#
19:46:56: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Next reboot level = ipservices
and License = ipservices

After installing the license for the IP services feature set on the switch, you can enter the show version
privileged EXEC command to display the software license information. In this example, the switch is
currently running the IP base feature set.
Switch# show version
<output truncated>
License Level: ipbase Type: Permanent
Next reboot license Level: ipservices

<output truncated>

Restart the switch to enable the IP services feature set.

Use the show version command to display the software license information after restarting the switch:
Switch# show version
<output truncated>
License Level: ipservices
License Type: Permanent
Next reboot license Level: ipservices

<output truncated>

Using Cisco License Call Home to Rehost a Software License

This example shows show to revoke a software license from a source switch, Switch 2, and transfer it to
a destination switch, Switch 3. Switch 2 and Switch 3 are members of a switch stack.
Before revoking the license from Switch 2, enter the show license udi privileged EXEC command to get
the PID and UDI of Switch 3.
Switch# show license udi
Device# PID SN UDI
-----------------------------------------------------------------------------
*1 WS-C3750E-48TD-S CAT1109W085 WS-C3750E-48TD-S:CAT1109W085
2 WS-C3750E-48TD-S CAT1109W08W WS-C3750E-48TD-S:CAT1109W08W
3 WS-C3750E-24PD-S CAT1118R0FF WS-C3750E-24PD-S:CAT1118R0FF

Enter the license call-home revoke udi destination-udi file-sys:file-sys//lic-save-location [switch

switch-num] privileged EXEC command to revoke the software license on Switch 2:
Switch# license call-home revoke udi WS-C3750E-24PD-S:CAT1118R0FF flash2:rt switch 2
CCO User name : johndoe
CCO password :

Retrieving the sku from swift ..........

!.................

1. SKU Name : 3750E-AISK9LCBQTY

SKU Type : Feature
Description : For Internal purposes only
Ordered Qty : 1
Available Qty : 1
Feature List :
Feature name: advipservices Count: Uncounted

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 Software Activation

Platform Supported : C3750E

2. SKU Name : 3750E-IPSLCB-QTY

SKU Type : Feature
Description : For Internal purposes only
Ordered Qty : 1
Available Qty : 1
Feature List :
Feature name: ipservices Count: Uncounted
Platform Supported : C3750E

3. All of the above

Please select the sku number you want to revoke : 2

Retrieving the permission ticket from swift ..........!................
Output file saved ..... to flash2:rt

Retrieving the rehost ticket from the device ..........Following Permanent licen
se(s) will be revoked from this device
Feature Name: ipservices :Uncounted
Following Extension license(s) will be installed in this device
Feature Name: ipservices :Uncounted
PLEASE READ THE FOLLOWING TERMS CAREFULLY. INSTALLING THE LICENSE OR
LICENSE KEY PROVIDED FOR ANY CISCO PRODUCT FEATURE OR USING SUCH
PRODUCT FEATURE CONSTITUTES YOUR FULL ACCEPTANCE OF THE FOLLOWING
TERMS. YOU MUST NOT PROCEED FURTHER IF YOU ARE NOT WILLING TO BE BOUND
BY ALL THE TERMS SET FORTH HEREIN.

You hereby acknowledge and agree that the product feature license
is terminable and that the product feature enabled by such license
may be shut down or terminated by Cisco after expiration of the
applicable term of the license (e.g., 30-day trial period). Cisco
reserves the right to terminate or shut down any such product feature
electronically or by any other means available. While alerts or such
messages may be provided, it is your sole responsibility to monitor
your terminable usage of any product feature enabled by the license
and to ensure that your systems and networks are prepared for the shut
down of the product feature. You acknowledge and agree that Cisco will
not have any liability whatsoever for any damages, including, but not
limited to, direct, indirect, special, or consequential damages related
to any product feature being shutdown or terminated. By clicking the
"accept" button or typing "yes" you are indicating you have read and
agree to be bound by all the terms provided herein.

ACCEPT? (yes/[no]): yes

6d21h: %LICENSE-6-EULA_ACCEPTED: EULA for feature ipservices 1.0 has been accept
ed. UDI=WS-C3750E-48TD-S:CAT1109W08W; StoreIndex=-1:UNKNOWN License Store (t11-3
750e-2)
6d21h: %IOS_LICENSE_IMAGE_APPLICATION-6-LICENSE_LEVEL: Module name = c3750e Next
reboot level = ipbase and License = ipbase (t11-3750e-2)
6d21h: %LICENSE-6-REVOKED: License for feature ipservices 1.0 has been revoked.
UDI=WS-C3750E-48TD-S:CAT1109W08W; StoreIndex=1:Primary License Storage (t11-3750
e-2)
(t11-3750e-2)Output file saved ..... to flash2:rt

Retrieving the revoked license line from the swift ..........

Please enter the user's detail:

First Name : john

Last Name : doe
Title : sweng

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 Software Activation

Company Name : cisco

Address1 : 170 w tasman drive
Address2 [Optional]:
City : san jose
State : ca
Province [Optional]:
Zipcode : 95134
Country : usa
Phone : 4081234567
Fax [Optional]:
Email : johndoe@cisco.com
!.......................
Output file saved ..... to flash2:rt

Switch#

After the software license is revoked from Switch 2, the software license file for Switch 3, the destination
switch, is e-mailed to you. After you install the software license file on Switch 3, restart it to enable the
IP services software license.

Using Cisco License Call Home to Resend a Software License File

This example shows to request that the software license file be remailed from the Cisco Product License
Registration Portal to Switch 3.
Switch# license call-home resend flash3:resend.lic switch 3
CCO User name : johndoe
CCO password :

Email address : johndoe@cisco.com

!................

The software license file is e-mailed to you.

Use the dir flash3: command to verify that the software license file is stored in the flash memory.
Switch# dir flash3:
Directory of flash3:/

<output truncated>

22 -rwx 4096 Jun 25 2008 16:11:35 -07:00 resend.lic

57409536 bytes total (9097216 bytes free)

Install the software license file on Switch 3, and restart the switch.

Changing the Software License on the Switch

These are valid rehost and upgrade scenarios:
• If your switch is running the IP base feature set, you cannot rehost the IP base license, but you can
upgrade to the IP services feature set by getting the IP services software license. After you restart
the switch, it runs the IP services feature set.
• If your switch is running the IP services feature set and you rehost the IP services software license
to another switch, the switch continues to run the IP services grace-period license. After the
grace-period license expires, messages appear about the switch running the IP services feature set
without a valid license. After you restart the switch, the switch runs the IP base feature set.

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 Feature Compatibility

• If your switch is running the IP base feature set, you can enable the IP services evaluation software
license to try the IP services feature set. If you decide to buy the IP services software license, get
the upgrade PAK, and install it on the switch. The software license automatically replaces the
evaluation license, and the switch continues to run the IP services feature set. You do not need to
restart the switch.

Activating Software in Mixed Hardware Stacks

Although the Catalyst 3750 switch does not support software activation, the Catalyst 3750 master in a
mixed hardware stack supports the software license administration and management functions.
We recommend that all stack members run Cisco IOS Release 12.2(35)SE or later. The stack members
are then fully compatible, and the interface-specific settings of the stack master are saved if the stack
master is replaced without saving the running configuration to the startup configuration.
When you upgrade the Catalyst 3750-E universal software image in the stack, all stack members
automatically get the copies of the Catalyst 3750-E software image and the Catalyst 3750
feature-specific image. During the upgrade, these actions occur automatically:
• On a Catalyst 3750-E member, the software images are copied to the switch, and the switch enables
the appropriate feature set.
• On a Catalyst 3750 member, the software images are copied to the switch, and the switch uses the
feature-specific image that corresponds with the enabled feature set on the Catalyst 3750-E member.
Make sure that the Catalyst 3750 members have enough flash memory to store both images. For instance,
only Catalyst 3750 switches with 32 MB of flash memory (such as the Catalyst 3750G-48TS switch)
have enough. If a member switch does not have enough flash memory, the upgrade process stops, and an
error message appears.
When archiving (uploading and downloading) software images in a mixed hardware stack, you can
specify multiple software images. For example, to download the two image files from the TFTP server
to the switch, enter the archive download-sw/directory tftp://10.1.1.10/
c3750-ipservices-tar.122-35.SE1.tar c3750e-universal-tar.122-35.SE2.tar privileged EXEC
command.
For more information about working with software images, see the “Working with Software Images”
section in the Catalyst 3750-E and 3750 switch software configuration guides and the archive
commands in the Catalyst 3750-E and 3750 switch command references.

Feature Compatibility
Unless otherwise noted, the features on Catalyst 3750-E, 3750, 3560-E, and 3560 switches are the same
except for the information in this section.
Only the Catalyst 3750-E and 3560-E switches support these features:
• Power monitoring and power policing on Power over Ethernet (PoE) ports
• On-board failure logging (OBFL)
• Ethernet management ports
• Support for universal software images and the software activation feature.
• Full IPv6 prefix length for IPv6 ACLs

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22 OL-11445-04

• Flow-based SPAN
• Enhanced Power over Ethernet to 20 W
Table 3 describes the feature behavior differences between the Catalyst 3750-E, 3750, 3560-E, and 3560
switches.
Table 3 Feature Behavior Differences
Catalyst 3750-E and 3560-E
Feature Switches
Fallback bridging The switch stores the MAC
addresses of the bridge group
and of the VLAN associated with
the SVI as two separate entries
in the bridge-group MAC
address table.
When fallback bridging is
enabled, the switch uses only
half of the feature resources
allowed by the configured SDM1
template to store MAC
addresses.
Because of collisions, the switch
might not be able to store a few
MAC address table entries even
if it has free hardware memory.
HSRP The switch supports up to
32 unique HSRP groups.
When you specify the same
group number for multiple
VLANs or router interfaces, the
switch creates one hardware
entry per HSRP group number.
IGMP A multicast packet is unmatched
when the destination IPv4
address does not match the
destination MAC address. The
unmatched multicast packet is
forwarded in hardware.
OL-11445-04
Feature Compatibility
Catalyst 3750 and 3560 Switches Mixed Hardware Stacks
The switch stores the MAC A Catalyst 3750-E member
address of the bridge group and behaves like a Catalyst 3750
of the VLAN associated with the member.
SVI as one entry in the
bridge-group MAC address
table.
When fallback bridging is
enabled, the switch can use all of
the feature resources allowed by
the configured SDM template.
The switch supports up to A Catalyst 3750-E member
32 HSRP groups regardless of behaves like a Catalyst 3750
the group number. member. If the Catalyst 3750-E
member has an HSRP
When you specify the same
configuration that the
group number for multiple
Catalyst 3750 member does not
VLANs or router interfaces, the
support, the stack discards the
switch creates a hardware entry
HSRP configuration.
for each VLAN or interface.
Some HSRP groups might have If you add a Catalyst 3750 switch
the same group number as a member in a
associated with different VLANs Catalyst 3750-E-only stack, the
or router interfaces. switch enters mismatch mode.
The unmatched multicast packet If a Catalyst 3750 member
is forwarded in software, which receives an unmatched multicast
might cause high CPU packet, the switch forwards the
utilization. packet in software.
If a Catalyst 3750-E member
receives an unmatched multicast
packet, the switch forwards the
packet in hardware.
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 Feature Compatibility

Table 3 Feature Behavior Differences (continued)

Catalyst 3750-E and 3560-E

Feature Switches Catalyst 3750 and 3560 Switches Mixed Hardware Stacks
IP multicast routing A multicast packet is unmatched The unmatched multicast packet If a Catalyst 3750 member
when the destination IPv4 is forwarded in software, which receives an unmatched multicast
address does not match the might cause high CPU packet, the switch forwards the
destination MAC address. The utilization. packet in software.
unmatched multicast packet is
If a Catalyst 3750-E member
forwarded in hardware.
receives an unmatched multicast
packet, the switch forwards the
packet in hardware.
You can configure the PIM 2 For all SDM templates, the —
version and enable the PIM switch supports up to 128
mode on the Layer 3 interface on PIM-enabled interfaces in
which multicast routing is hardware based on the TCAM3.
enabled.
When an IPv4 SDM template is
enabled, the switch supports up
to 64 PIM-enabled interfaces in
hardware. When a dual IPv4 and
IPv6 template is enabled, the
switch supports up to
32 PIM-enabled interfaces in
hardware.

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Table 3 Feature Behavior Differences (continued)
Catalyst 3750-E and 3560-E
Feature Switches
IP unicast routing On the switch or in a
Catalyst-3750-E-only stack, you
can configure 20 private VLANs
and 105 PBR4 policies
regardless of the number of
configured VRFs5 (up to
26 VRFs).
You can enable VRF on a private
VLAN and the reverse.
The switch has no limitations for The switch supports ICMPv4
ICMPv46 redirect.
The switch has no limitations for The switch does not support
unicast reverse path forwarding unicast RPF.
(unicast RPF).
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Catalyst 3750 and 3560 Switches
On the switch or in a
Catalyst 3750-only stack, these
are the maximum numbers of
VRFs, private VLANs, and PBR
policies that can be configured:
• When no VRFs are
configured, you can
configure 20 private VLANs behaves like a Catalyst 3750
and 105 PBR policies.
• When up to 26 VRFs are
configured, you can
configure 20 private VLANs
and 42 PBR policies.
• If more than 42 PBR
policies are configured, you
cannot configure VRF.
You cannot enable VRF on a
private VLAN and the reverse.
redirect for routes with mask
lengths less than 32 bits. ICMP
redirect is not supported for host
routes or for summarized routes
with mask lengths greater
than 32 bits.
Cisco Software Activation and Compatibility Document
Feature Compatibility
Mixed Hardware Stacks
The maximum numbers of
VRFs, private VLANs, and PBR
policies that can be configured
on a mixed hardware stack is the
same as those for a
Catalyst 3750-only stack.
A Catalyst 3750-E member
member. After the stack restarts:
• The member rejects the VRF
configuration when VRF is
enabled on a private VLAN.
• If at least one VRF is
configured, the member
rejects the PBR policy
configuration after 42 PBR
policies is reached.
The Catalyst 3750 switch goes
into feature-mismatch mode
when the switch tries to join a
Catalyst 3750-E-only stack with
one of these configurations:
• Both VRF and private
VLANs are enabled.
• The VRF configuration has
more than 42 configured
policies.
You must remove the stack VRF
configuration so that the
Catalyst 3750 switch can join the
stack. The unsupported VRF
configuration cannot be part of
the provisioned configuration for
the Catalyst 3750 switch.
—
You cannot configure unicast
RPF on switches in a mixed
hardware stack.
25
 Feature Compatibility
Table 3 Feature Behavior Differences (continued)
Catalyst 3750-E and 3560-E
Feature Switches
IPv6 ACLs The switch supports the ahp and
routing keywords in the deny
(IPv6 access-list configuration)
and the permit (IPv6 access-list
configuration) commands.
If a port or router ACL has
ACEs7 with the ahp keyword,
the routing keyword, or both,
you can perform these tasks:
• On a standalone switch or a
Catalyst 3750-E-only stack
– Apply the port ACL to a
switch port.
– Apply a router ACL to
an SVI.
– Modify the port or
router ACL by adding
the ahp keyword, the
routing keyword, or
both.
• On a Catalyst 3750-E-only
stack
– When a port ACL is
attached to the
Catalyst 3750-E
member switch port,
add a Catalyst 3750
switch as a member if
the stack does not have
router ACLs configured
with the ahp keyword,
the routing keyword, or
both.
– When the router ACL is
attached to an SVI on a
member, add a
Catalyst 3750-E switch
as a member but not a
Catalyst 3750 switch as
a member.
The switch supports IPv6 — —
address-matching for a full range
of prefix lengths.
Cisco Software Activation and Compatibility Document
26
Catalyst 3750 and 3560 Switches
The switch does not support the
ahp and routing keywords in the
deny (IPv6 access-list
configuration) and the permit
(IPv6 access-list configuration)
command.
If an ACL has ACEs with the
ahp keyword, the routing
keyword, or both, these actions
occur on a standalone switch or
on Catalyst 3750-only stack:
• When you apply a port ACL
to a switch port or a router
ACL to an SVI, the switch
rejects the ACL.
• When you modify the port or
router ACL by adding the
ahp keyword, the routing
keyword, or both to the
ACE, the switch rejects the If a port ACL is applied to a
ACE.
Mixed Hardware Stacks
If a port or router ACL has ACEs
with the ahp keyword, the
routing keyword, or both, these
actions occur:
• The port ACL can be applied
only to a Catalyst 3750-E
member switch port.
• The port ACL cannot be
applied to any Catalyst 3750
member switch port.
• A router ACL cannot be
applied to an SVI on any
member switch.
If a router ACL is applied to an
SVI and you modify the ACL by
adding the ahp keyword, the
routing keyword, or both to the
ACE, the switch rejects the ACE.
Catalyst 3750 member switch
port and you modify the ACL by
adding the ahp keyword, the
routing keyword, or both to the
ACE, the switch rejects the ACE.
If a port ACL is applied to a
Catalyst 3750-E member switch
port and you modify the ACL by
adding the ahp keyword, the
routing keyword, or both to the
ACE, the switch accepts the
ACE.
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 Feature Compatibility

Table 3 Feature Behavior Differences (continued)

Catalyst 3750-E and 3560-E

Feature Switches Catalyst 3750 and 3560 Switches Mixed Hardware Stacks
IPv6 unicast routing The switch has no limitations for The switch supports ICMPv6 When configuring equal-cost
ICMPv68 redirect. redirect for routes with mask routes, the router might choose
lengths less than 64 bits. ICMP different paths, depending on the
redirect is not supported for host ingress switch.
routes or for summarized routes
with mask lengths greater
than 64 bits.
MLD snooping A multicast packet is unmatched The unmatched multicast packet If a Catalyst 3750 member
when the destination IPv6 is forwarded in software, which receives an unmatched multicast
address does not match the might cause the high CPU packet, the switch forwards the
destination MAC address. The utilization. packet in software.
unmatched multicast packet is
If a Catalyst 3750-E member
forwarded in hardware.
receives an unmatched multicast
packet, the switch forwards the
packet in hardware.
MVR9 When the switch forwards a When the switch forwards a —
packet from a source VLAN to a packet from an source VLAN to
receiver port, the switch does not a receiver port, the switch
modify the packet. modifies the source MAC
address and decrements the
TTL10 of the packet.
SDM templates — — All stack members must use the
same SDM template as the stack
master.
show platform The switch supports the show — —
commands platform sf-asic privileged
EXEC command to enable
debugging of the ASIC data
structures.
The switch supports the show
platform dl [detail] privileged
EXEC command to display
dynamically loaded module
information.
STP11 — — All stack members must run the
same version of STP.

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 Feature Compatibility
Table 3 Feature Behavior Differences (continued)
Catalyst 3750-E and 3560-E
Feature Switches
Switch-based — —
authentication
Switch memory The switch uses hardware
usage memory to store unicast routes,
MAC addresses, ACLs, and
other feature information and to
provide the SDM templates that
allocate memory resources,
depending on how the switch is
used.
Because of collisions, in some
cases, the switch cannot store a
few MAC address table entries
even if it has free hardware
memory.
System MTU You can configure the system
jumbo MTU and the system
routing MTU values on the
switch ports.
The switch allows multicast
routing of jumbo frames.
1. SDM = switch database management
2. PIM = Protocol-Independent Multicast
3. TCAM = ternary content addressable memory
Cisco Software Activation and Compatibility Document
28
Catalyst 3750 and 3560 Switches
The switch uses TCAM to store —
unicast routes, MAC addresses,
ACLs, and other feature
information and to provide the
SDM templates that allocate
memory resources, depending on
how the switch is used.
You can configure the system
MTU, the system jumbo MTU,
and the system routing MTU
values on the switch ports.
Mixed Hardware Stacks
The SSH12 connection to the
switch stack can be lost if the
Catalyst 3750-E master running
the cryptographic software
image and the IP base or IP
services feature set fails and one
of these actions occur:
• The stack master is replaced
by a Catalyst 3750-E
member running the
noncryptographic image and
the IP base or IP services
feature set.
• The master is replaced by a
Catalyst 3750 switch
running the
noncryptographic image and
the IP base or IP services
image.
We recommend that a stack
master run the cryptographic
image and the IP base or IP
services feature set.
For information about
configuring the system MTU
values on stack members, see the
“Configuring the System MTU”
section in the Catalyst 3750-E
and 3560-E Switch Software
Configuration Guide.
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 Configuration Guidelines in Mixed Hardware Switch Stacks

4. PBR = policy-based routing

5. VRF = Virtual Private Network (VPN) routing/forwarding
6. ICMPv4 = IP Control Message Protocol Version 4
7. ACEs = access control entries
8. ICMPv6 = IP Control Message Protocol Version 6
9. MVR = Multicast VLAN Registration
10. TTL = time-to-live
11. STP = Spanning Tree Protocol
12. SSH = Secure Shell

Configuration Guidelines in Mixed Hardware Switch Stacks

This document describes the interactions of Catalyst 3750-E and 3750 members in a mixed hardware
switch stack. For more information about switch stacks, see the Catalyst 3750-E and 3560-E Switch
Software Configuration Guide and the Catalyst 3750 Switch Software Configuration Guide on
Cisco.com.
Follow these guidelines when configuring mixed hardware stacks:
• We recommend that a Catalyst 3750-E switch be the stack master.
• We recommend that all stack members run Cisco IOS Release 12.2(35)SE or later to ensure
compatibility between the stack members. For more information, see these sections in the
“Managing Switch Stacks” chapter in the Catalyst 3750-E and 3750 software configuration guides:
– “Switch Stack Software Compatibility Requirements” section
– “Stack Protocol Version Compatibility” section
– “Major Version Number Compatibility Among Switches” section
– “Minor Version Number Compatibility Among Switches” section
The stack members in a mixed software stack use the automatic upgrade (auto-upgrade) and the
automatic advise (auto-advise) processes to detect mismatched software and to try to upgrade a
member in version-mismatch (VM) mode.
• We recommend assigning the highest priority value to the switch that you prefer to be the stack
master. This ensures that the switch is re-elected as stack master if a re-election occurs. In a mixed
hardware stack, assign the highest priority value to a Catalyst 3750-E switch.
• When configuring system-wide features, see the “Feature Compatibility” section on page 22 and the
“Additional Considerations for System-Wide Configuration on Switch Stacks” section in the
“Managing Switch Stacks” chapter in the Catalyst 3750-E and Catalyst 3750 switch software
configuration guides.
• Hardware compatibility and SDM mismatch mode
– The Catalyst 3750-E switch supports only the desktop Switch Database Management (SDM)
templates. The Catalyst 3750 switch supports either the desktop or aggregator SDM templates.
– All stack members use the SDM template configured on the stack master. In a mixed hardware
stack:
Only the switches using the same desktop SDM template as the stack master can be stack
members. All other switches trying to join this switch stack enter SDM-mismatch mode.
If a Catalyst 3750 stack master is using an aggregator template, Catalyst 3750-E switches
cannot be stack members. Only Catalyst 3750 aggregator switches can be stack members.

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 Related Publications

• You can connect to the stack master by using one of these methods:
– You can connect a terminal or PC to the stack master through the console ports of one or more
stack members.
– You can connect a PC to the stack master through the Ethernet management ports of one or more
Catalyst 3750-E stack members. If the stack master is a Catalyst 3750 switch and at least one
stack member is a Catalyst 3750-E switch, you can manage the stack through the PC.

Related Publications
These documents provide complete information about the switches and are available from this
Cisco.com site:
http://www.cisco.com/en/US/products/ps7077/tsd_products_support_series_home.html

Note Before installing, configuring, or upgrading a switch, see these documents:

• For initial configuration information, see the “Using Express Setup” section in the getting started
guide or the “Configuring the Switch with the CLI-Based Setup Program” appendix in the hardware
installation guide.
• For device manager requirements, see the “System Requirements” section in the release notes (not
orderable but available on Cisco.com).
• For Network Assistant requirements, see the Getting Started with Cisco Network Assistant (not
orderable but available on Cisco.com).
• For cluster requirements, see the Release Notes for Cisco Network Assistant (not orderable but
available on Cisco.com).
• For upgrading information, see the “Downloading Software” section in the release notes.

See these documents for other information about the switch:

• Cisco License Manager
– Getting Started with Cisco License Manager 1.0 on Windows XP
– Cisco License Manager online help
– API Reference Guide for Cisco License Manager on Windows XP
• Catalyst 3750-E and 3560-E switches
– Release Notes for the Catalyst 3750-E and 3560-E Switches
– Catalyst 3750-E and 3560-E Switch Software Configuration Guide
– Catalyst 3750-E and 3560-E Switch Command Reference
– Catalyst 3750-E and 3560-E Switch System Message Guide
– Device manager online help (available on the switch)
– Catalyst 3750-E and 3560-E Switch Hardware Installation Guide
– Getting Started Guide for the Catalyst 3750-E Switch
– Getting Started Guide for the Catalyst 3560-E Switch
– Regulatory Compliance and Safety Information for the Catalyst 3750-E and 3560-E Switches

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 Related Publications

• Catalyst 3750 and 3560 switches

– Release Notes for the Catalyst 3750, 3560, 2970, and 2960 Switches
– Catalyst 3750 Switch Software Configuration Guide
– Catalyst 3750 Switch Command Reference
– Catalyst 3750 Switch Hardware Installation Guide
– Catalyst 3560 Switch Software Configuration Guide
– Catalyst 3560 Switch Command Reference
– Catalyst 3560 Switch Hardware Installation Guide
– Catalyst 3750, 3560, 3550, 2970, and 2960 Switch System Message Guide
• Switch documentation
– Getting Started with Cisco Network Assistant
– Release Notes for Cisco Network Assistant
– Cisco Small Form-Factor Pluggable Modules Installation Notes
– Cisco CWDM GBIC and CWDM SFP Installation Note
– These compatibility matrix documents are available from this Cisco.com site:
http://www.cisco.com/en/US/products/hw/modules/ps5455/products_device_support_tables_li
st.html
Cisco Gigabit Ethernet Transceiver Modules Compatibility Matrix
Cisco 100-Megabit Ethernet SFP Modules Compatibility Matrix
Cisco Small Form-Factor Pluggable Modules Compatibility Matrix
Compatibility Matrix for 1000BASE-T Small Form-Factor Pluggable Modules
– For information about the Network Admission Control (NAC) features, see the Network
Admission Control Software Configuration Guide

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 Obtaining Documentation and Submitting a Service Request

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional
information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and
revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed
and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free
service and Cisco currently supports RSS version 2.0.

Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks
can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word
partner does not imply a partnership relationship between Cisco and any other company. (1005R)

Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and
figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and
coincidental.

Copyright © 2007–2009 Cisco Systems, Inc. All rights reserved.

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