Angelito M Lorenzo

Lote F2, Avenida Son On,

S/N. Aterro do Pac On,
Taipa, Macau

Banco Nacional Ultiramo

Macao Av. Da Praia Grande
754 china Plaza Res-do-chão D.

RE: Dispute of Debit Card Transaction(s)

Dear, Sir/Madam:

I am the owner of account No. 9013787437

I am disputing the following transaction(s) that were charged fraudulently to my account without my
authorization:

Last four card no. Date. Amount Merchant Name

1004. February 7, 2020 USD 99.99. TFR DR APPLE.COM
1004. February 7, 2020 USD 99.99. TFR DR APPLE.COM
1004. February 7, 2020 USD 99.99. TFR DR APPLE.COM

I did not make or authorized these transaction(s) that appear on my account and I am the victim of
identify theft. I have enclosed a copy of my message of approval through my phone which list of
unauthorized transaction(s)

I saw the charge on my monthly statement, and I truly believed that I didn’t used my Debit card to
purchase any Application in Apple Store

Please adjust mu account information to reflect that I have disputed these transaction(s), remove these
item from my statement, and send written conformation that you have done so.

Please contact me to my mobile number or email address that I’ve given as my personal data.

Thank you for your prompt attention to this matter

Sincerely,

Angelito M.Lorenzo