ENGLISH BUSCIUT MANUFACTURES

Supply Chain Management

Ma'am Warda
Karachi University Business School
Semester 5th _ A

Group Members
Alishba Amjad
Mohsin Hassan Khan
Fatima Gohar
Anshara Sabir
Malik Tabish
Farzana Usman
 PLANNING

1.At EBM the planning is dealt in the Sales and Operation

Planning department.

2.To cover its planning function EBM in 2014 implemented

the use of SAP ERP,I.T tool.
SAP ERP is enterprise resource planning software developed
by the company SAP SE.

3.EBM also uses another software -the SAP BPC(business

planning consolidation),it is a SAP module that allows you
to plan, budget, forecast, and consolidate your finances.

4.The MPS (master production scheduling) software is used

as a tool to plan supply operations in EBM.
 SOUCING
1) EBM sends the collected data collected from its
supplier planner software to its procurement
department.

2) Purchase requisitions are sent to the selected

supplier(s) electronically via software or emails.

3) Once, the requisitions are approved, the

procurement department issues the purchase order.

4) New product development strategy.

 MAKE & MANUFACTURE
The term ‘biscuit’ originated from the French word which means “twice-
cooked.” The process yields a low-moisture baked good that’s very stable
during extended storage, making it ideal as a ration of the Roman Empire
army.

1. INGREDIENTS/ RAW MATERIALS

• FLOUR, SUGAR, YEAST, FAT

2. MIXING
• Making a heterogeneous physical system to homogeneous

3. MOULDING
• During this process dough pieces are formed by using machines

4. Baking
• The process of cooking by dry heat, especially in some kind of oven
such as tunnel ovens

5. Cooling
• Before packaging, biscuits are cooled to near-ambient temperature.
This is normally accomplished by a series of conveyors carrying the
biscuits for a period of 1.5–2.0 times that of the baking time, when the
biscuits will be sufficiently cool for packaging.

6. Packing
• Automatic machines and conveyor systems that transport biscuits at
high speeds through creaming, wrapping, and sealing machines.
 DELIVERY & DISTRIBUTION
1. EBM knows that and put into consideration the value
chains between the clients, customers, consumers at
most concerned fact the defined, distribution involves
the execution (delivery) of sales orders to a customer.
All over Pakistan EBM holds more than 350 distributors.

2. The delivery process faces huge amounts of pressure to

deliver your items on time. Drivers spend a considerable
amount of time getting their containments ready before
battling the chaotic roads.

3. This is in addition to printing labels that typically must

be completed in acquired time as per the location which
might be more deflects when it come interchange cities,
such time from Karachi to Faisalabad or Islamabad and
vice versa.
 RETURN AND FEEDBACK
It is very important to understand why would
customer return your product. Because this same
reason may lead to drawback your product in the
market. .
1) Product Damage: The product delivered by
different means of transport i.e (by road, by air)
could possibly damage during the way.
2) Low quality: The substandard product may affect
the client satisfaction towards the brand
3) Unmet expectation by the customer: Sometime
through advertisement and brand promotion the
brand sometime exceeds or exaggerate the product
which increase the expectations by the client
towards the brand and when the product is not up
to mark they return it.
 CONCLUSION
In one of its annual meeting in 2012 decided to make EBM a 15-
billion-dollar company after 8 years, goals were made, plans were
followed and today if we look EBM is a 70-billion-dollar company
that reigns the biscuit industry. And still EBM has not set their
proper export market nor the rural market of Pakistan, so it appears
that EBM still is open to unexpected growth if it sets a firm foot in
these market.in the end it would not be wrong to say that EBM’S
strategic goal of making it a 100 billion industry by 2025 would
also be achieved if we keep in mind the company’s current progress
and growth.

THANK YOU
For Your Time