Business Requirement Document

Incorporating Data Field in Existing

CASA in Flora CBS
Version 1.0

Retail Banking Division

6-24-2020
Project Scope
Type of accounts: All current and savings account

Required Data Field:

Data field 1: Is this account under insurance coverage? [Y/N]

Data field 2: Type of Insurance Bundle [Drop down menu. Required field in drop down is minimum 20]

Data field 3: Insurance valid till [Date field]

Data Field 1
- Questions Field: Is this account under insurance coverage?
- Answer Field:
o Yes
o No
- It will be a Yes/No based question with two option to choose as yes/no
- Bank official will select it once the customer opts to take a bundle package
- A logic should be incorporated here that maximum age to avail this offer would be 54 years/as
maximum age mentioned by insurance partner. So a logic should be connected with the DOB of
the customer mentioned in the concerned account. If the age of the customer is more than 54/as
maximum age mentioned by insurance partner, than this whole insurance option should be
unavailable.

Data Field 2
- Question Field: Choose the insurance bundle
- Answer Field (It will depend on the offer from insurance partner. We should have at least 20
options to incorporate here. These options should come as drop down menu)
For example, drop down menus can be,
o Category Bronze, Premium Charge BDT 1639, Validity 1 year
o Category Silver, Premium Charge BDT 3,104, Validity 1 year
o Category Gold, Premium Charge BDT 5,883, Validity 1 year
o Category Platinum, Premium Charge BDT 8,337, Validity 1 year
o Category Titanium, Premium Charge BDT 10,466, Validity 1 year
o Category Signature, Premium Charge BDT 12,595, Validity 1 year
- Bank official will choose one option (insurance category) that customer will opt for
- Each insurance option will have a specified premium charge that customer will have to pay. This
charge will be realized from customer account.
- So a logic should be incorporated in each option that once bank official select one insurance
option, the specified premium charge will be automatically debited from customer account and
credited to specified GL for Insurance Premium (Will be confirmed later)
 - If the customer current/savings account, doesn’t have necessary amount to realize the premium
charge, this option should not be processed. Then customer will have deposit necessary amount
in the current/savings account to further process the insurance enrollment.

Data Field 3
- Questions Field: Insurance Valid Till
- Answer Field: Date field
- System should automatically calculate the validity based upon the insurance package selected in
Data Field 2
- Only when the premium will be realized in data field 2, only then the validity will be calculated
and shown. Necessary logic should be incorporated.
- Once the validity is reached, all data field should be sent to default. That means, data field 1
would be sent to No, data field 2 will be sent to no option selected and data field 3 will have no
validity date.

After the validity is reached, customer will have the option to again register for the insurance coverage.
Then, the same procedure will be repeated.

Benefits of this Scope

The following benefits will be achieved if we incorporate the data field in CBS:

 Enabling customer to enjoy insurance benefit as a bundle package which will create customer
satisfaction as value proposition
 Enabling bank to earn fees income by using banking channel to promote insurance product which
will enhance the revenue bottom-line
 Better monitoring of the accounts which have subscribed for bundle insurance package and
preparing of month end report for insurance partner
 Preparing business projection and necessary implementation plan with the available accounts for
insurance coverage

Conclusion
Addendum of this option will help us to offer more value proposition to our existing current/savings
accountholder of our bank. Thus, we will be able to differentiate ourselves as a consumer centric bank.