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Career Satisfaction and Burnout Among U.S. Neurosurgeons: A Feasibility and Pilot Study
Career Satisfaction and Burnout Among U.S. Neurosurgeons: A Feasibility and Pilot Study
Career Satisfaction and Burnout Among U.S. Neurosurgeons: A Feasibility and Pilot Study
- OBJECTIVE: Neurosurgery is a challenging and stressful regarding future earnings/health care reform were reported
field. Excessive stress and professional dissatisfaction can as stressful factors by the majority of participants. Compared
lead to medical errors, negatively impact patient care, and with published norms, the median scores were lower for
cause physician burnout. Our objective is to develop and emotional exhaustion and depersonalization and higher for
critically evaluate a survey measuring professional stress personal accomplishment. The burnout rate was 27%.
and satisfaction and to obtain preliminary data on sources
and degree of stress and the prevalence of burnout among
- CONCLUSION: Our survey was well received and,
American neurosurgeons. according to respondents, encompassed the major issues
associated with career stress, satisfaction, and burnout but
- METHODS: A 107-item questionnaire was developed and needs to be shortened. Respondents were generally satis-
sent to 169 American neurosurgeons to evaluate career fied with their career but identified several major stressors.
satisfaction and stressors, quality of professional life, and A larger study to identify predictors of career satisfaction/
burnout. Participants were also asked about the survey dissatisfaction will help generate dialogue on improving
itself. Most variables were evaluated using the Likert-type the quality of professional life for neurosurgeons.
scale. Burnout was measured using the validated Maslach
Burnout Inventory.
- RESULTS: The 85 (50%) respondents were typically male,
full-time, board-certified neurosurgeons. Ninety-five
percent were satisfied as neurosurgeons (73% very satis- INTRODUCTION
F
fied). Most (88%) would choose neurosurgery again as or a medical student, the decision to pursue a career in
a career, but only 55% would recommend it to a child. Low neurosurgery is based, in part, on an interest in neuropa-
salary/income, low collections/billing, and uncertainty thology and a passion to use one’s hands and mind to treat
Keywords
From the 1Semmes Murphey Neurologic & Spine Clinic, Memphis, Tennessee;
- Burnout 2
Le Bonheur Children’s Hospital, Memphis, Tennessee; 3Department of
- Career Neurosurgery, University of Tennessee Health Science Center, Memphis, Tennessee;
- Lifestyle 4
Department of Neurological Surgery, Oregon Health & Science University, Portland, Oregon;
- Maslach Burnout Inventory and 5Department of Neurosurgery, University of Utah School of Medicine, Salt Lake City,
- Neurosurgery Utah, USA
- Satisfaction
To whom correspondence should be addressed: Paul Klimo Jr., M.D., M.P.H.
- Stress
[E mail: pklimo@semmes murphey.com]
Abbreviations and Acronyms Citation: World Neurosurg. (2013) 80, 5:e59 e68.
http://dx.doi.org/10.1016/j.wneu.2012.09.009
ABNS: American Board of Neurological Surgeons
ACS: American College of Surgeons Journal homepage: www.WORLDNEUROSURGERY.org
CSNS: Council of State Neurosurgical Societies Available online: www.sciencedirect.com
DP: Depersonalization 1878 8750/$ see front matter ª 2013 Elsevier Inc. All rights reserved.
EE: Emotional exhaustion
PA: Personal accomplishment
and care for patients with neurosurgical diseases. What cannot be 5-point ordinal-polytomous Likert-type scale (with a “not appli-
fully appreciated by a medical student or resident are the signifi- cable” option), but there were several open-ended questions,
cant challenges that come with having a career as a neurosurgeon including a space for general comments at the end. Burnout was
that can lead to professional and personal distress. When measured using the validated Maslach Burnout Inventory, which
professional distress escalates and remains unchecked by sources contains 22 questions that assess the three burnout components:
of satisfaction, this imbalance can lead to burnout. Burnout is emotional exhaustion (EE, 9 questions), depersonalization (DP, 5
a syndrome defined by the triad of high emotional exhaustion, questions), and personal accomplishment (PA, 8 questions). For
high depersonalization, and a low sense of personal accomplish- the questions on burnout, the respondents were asked to rate the
ment (17). Burnout is specific to one’s relationship with work and frequency of encountering the stated situation on a 7-point Likert-
may lead to personal dysfunction and decreased productivity and type scale from “never” (0 points) to “daily” (6 points). A score
may affect patient care. was then generated for each section of the Maslach Burnout
The issues of job satisfaction, quality of life, and burnout have Inventory and results were then stratified into high, moderate, or
been extensively researched in many medical and surgical low levels of burnout based on published values (low EE 18,
specialties, such as otolaryngology (11, 13), family practice (16, 28), high EE 27; low DP 5, high DP 10; high PA 40, low PA
internal medicine, (12) general surgery (5, 29), surgical (1, 2, 8) 33) (17). A surgeon was considered to be suffering burnout if he or
and medical (19, 23) oncology, and orthopedics (24, 25). The she had high emotional exhaustion and/or depersonalization
importance of stress and burnout among physicians was under- scores (26). A collective score was generated and compared with
scored in 2008 when the American College of Surgeons group norms published for nurses and physicians (EE ¼ 22.19,
commissioned a study through their Committee on Physician PA ¼ 36.53, DP ¼ 7.19) (17).
Health and Competency (26). This survey had a sample size of
almost 8000 respondents from various surgical disciplines, ages, RESULTS
practice types, and geographic settings. The authors found that
71% of surgeons overall were satisfied with their careers, but 40% Survey Evaluation
were burned out, 49% would not recommend their children The survey (Table 1) was sent to 169 surgeons, and 85 partial and
pursue a career as a surgeon, and only 36% felt their work full responses (50%) were received. Eighty percent of study
schedule left enough time for personal/family life. participants agreed that the survey covered all major aspects of
To our knowledge, there has been no study of workplace career satisfaction, stress, and burnout. Fifty-five respondents
stresses and burnout conducted specifically for neurosurgeons by (69%) affirmed that the survey was not too long; the average time
neurosurgeons. We have created a survey that contains questions to complete it was 23 minutes. In general, comments regarding
regarding demographic information, practice characteristics, the study were positive and supportive.
career satisfaction, stress, and burnout. The purpose of this
feasibility and pilot study was twofold: (1) to determine whether Part 1: Demographics
our survey is an adequate tool to measure the aforementioned Our study respondents were typically male, married, Caucasian,
outcomes and to identify challenges of expanding this study to full-time neurosurgeons with subspecialty training and American
a larger audience and (2) to obtain preliminary data. Board of Neurological Surgeons (ABNS) certification (Table 2).
The age distribution of the survey respondents is shown in
Figure 1. Seventeen senior respondents had more than 25 years of
METHODS clinical practice.
A questionnaire was developed by the authors (Table 1) and then
made accessible online (SurveyMonkey, Portland, Oregon, USA). Part 2: Professional Stressors
A group of practicing private and academic neurosurgeons was Responses to the 21 questions on professional stressors are shown
asked to complete the survey electronically. Some of the potential in Figure 2. One surgeon did not complete this section. Too much
respondents were colleagues of the authors or worked in their call (question 1 [Q1]) was cited by 25 (30%) surgeons as affecting
region. Along with a link to the survey was a cover letter stating their practice in a moderate to extreme amount, whereas 27 re-
that the purposes of the study were to critically evaluate our survey ported it as a minor factor and 30 reported no effect (2 responded
and elucidate factors that contribute to stress, satisfaction, and “N/A”). Likewise, inadequate research time (Q2) and inadequate
burnout within the field of neurosurgery. Multiple reminder e-mail administrative time (Q3) affected the practice from a moderate to
correspondence was sent to surgeons requesting they complete extreme amount for 35 (42%) and 22 (26%) neurosurgeons,
the online survey. Participation was completely voluntary, and the respectively, whereas few neurosurgeons reported it did not affect
data were deidentified by the survey administrator (S.M.) before their practice at all. Low salary/income (Q5) and low collections/
being analyzed and released to the other authors. billing (Q6) affected the practice to some degree in 50 (60%) and
The survey consisted of 107 questions organized into seven 59 (70%) surgeons, respectively. Uncertainty regarding one’s
sections on demographics, professional stress and satisfaction, future earnings and/or health care reform (Q7) was a significant
quality of professional life, burnout, general questions, and survey factor in the practice of 67 (80%) neurosurgeons, including 33
evaluation. The questions were derived from a well-established (39%) who stated it was a moderate, large, or extreme influence.
scale (Maslach Burnout Inventory) and a previously published Issues that are often cited as stressful, such as too many cases or
article in the general surgery literature (29) or were developed by malpractice issues, were found to be a stressor by fewer than 20
the authors. Questions were primarily close-ended using the respondents.
2. What is your gender? male, female 22. On average, how many hours per week do you spend in clinic? <5,
5e10, 11e15, 16e20, >20
3. Please indicate the race you identified on the 2010 U.S. Census form (or
equivalent) White, Black or African American, American Indian and 23. On average, how many hours per week do you spend teaching residents/
Alaska Native, Asian, native Hawaiian and other Pacific Islander, More than students? 0, <5, 5e10, 11e15, 16e20, >20, not applicable
one race
24. On average, how many hours per week do you spend on research (clinical
4. Please indicate ethnicity as identified on the 2010 U.S. Census form (or or basic science)? <5, 5e10, 11e15, 16e20, >20
equivalent) Not Hispanic or Latino, Hispanic or Latino
25. On average, how many hours per week do you spend on administrative
5. What is your marital status? single, stable partner, married, separated, tasks? <5, 5e10, 11e15, 16e20, >20
divorced, divorced/remarried
26. On average, how many weeks of vacation do you take per year? <1,
6. Do you have children? yes, no 1e2, 3e4, >4
7. Please indicate the state in which you practice written answer
27. Approximately how many minutes is your average daily commute to
8. Please indicate the setting of your practice large urban, smaller urban, work? <10, 10e20, 21e30, >30
suburban, rural
28. Over the last 5 years, how many times have you been named in
9. What is your practice type? solo, group, health maintenance organiza a malpractice lawsuit? none, 1e5, 6e10, >10
tion (HMO), university, private/academic, VA/U.S. Government hospital,
city/county hospital, other Part 2: Professional Stressors
10. I consider myself a full time clinical surgeon, part time clinical To what extent have the following factors affected you in your practice?
surgeon Answers:
11. If you practice in a university setting, what is your academic rank? not at all, small amount, moderate amount, large amount, extreme amount, not
instructor, assistant professor, associate professor, professor, emeritus, applicable (N/A)
not applicable, other 1. Too much call
12. If you practice in a university setting, what is your tenure status? non 2. Inadequate research time
tenure track, tenure track, tenured, not applicable, other
3. Inadequate administration time
13. How many years have you been in practice? <5, 5e10, 11e15,
4. Inadequate teaching time
16e20, 21e25, >25
5. Low salary/income
14. Have you received formal subspecialty training? yes, no
6. Low collections/billings
If yes, (please specify) written answer
7. Uncertainty of future earnings/health care reform
15. Have you voluntarily relinquished your cranial privileges to focus solely on
spinal surgery? yes, no 8. Chairman’s/senior partner’s demands
9. Hostile or difficult work environment
16. Have you received ABNS certification? yes, no
10. Loss of coworker/faculty
17. On average, how many hours do you work per week? <30, 30e40,
41e50, 51e60, 61e70, 71e80, >80 11. Sexual harassment
12. Malpractice issues
18. How many days of call do you take per month? <3, 3e5,
6e10, >10 13. Tenure/promotion dispute
19. On average, how many operative cases do you perform per year? <100, 14. Credentialing or certification dispute
100e150, 151e200, 201e250, 251e300, 301e350, 351e400, >401 15. Substance abuse
20. Over the last several years, please indicate the composition of your 16. Bioethics violation
surgical cases (as a percentage out of 100) [numbers should add to
100] adult, pediatric (<18 years of age)
VA, Veterans Affairs; ABNS, American Board of Neurological Surgeons.
*Sample of first 3 questions; the Maslach Burnout Inventory comprises 22 questions total.
Continues Continues
17. Not being appreciated by patients 5. My practice has an unfair call schedule
18. Too many cases 6. My practice should improve its reimbursement
19. Too few cases 7. My practice should work harder to diminish litigation
20. Too little vacation time 8. My practice should increase the number of staff neurosurgeons
21. Surgery related complications (morbidity and/or mortality) 9. My practice/program should increase the number of residents/physician
extenders
Part 3: Professional Satisfaction 10. My practice should decrease my administrative time
In relation to your practice, how satisfied are you with the factors listed 11. My practice should increase my allotted vacation time per year
below? 12. I would recommend neurosurgery to my child as a career
Answers:
very satisfied, somewhat satisfied, neutral, somewhat dissatisfied, very 13. At some point in my career, I have turned to substance abuse for stress
dissatisfied relief
Part 4: Quality of Life 5. Please provide the most frustrating aspect of your
career? written answer
Please respond to the following statements using the answers below:
Answers: Part 7: Survey Evaluation
strongly agree, agree, neutral, disagree, strongly disagree, not applicable (N/A)
1. Has this survey addressed all the major aspects of career satisfaction,
1. My spouse/partner understands when I have to work extra hours stress and burnout among neurosurgeons? yes, no
2. My spouse/partner is willing to listen to work related problems If no, please tell us how we can make this survey better?
3. My spouse/partner encourages me to take advantage of professional 2. Was this survey too long? yes, no
opportunities
3. Please provide any other comments you would like to make. written
4. My practice should minimize emergency call answer
Although we had
a response rate of 50%, this
was only achieved with
multiple reminders sent to
potential study participants.
There are two impediments
to achieving a higher
response rate with future
studies: time and interest.
Many, if not most, neurosur-
geons suffer from not having
enough time in the day for all
that they wish to do: clinical
duties, research, administra-
tive tasks, teaching, devoting
time with family, etc. We
tried to design a survey that
would capture the most
important aspects of the
questions we were interested
in while keeping it to a length
and time that most respon-
Figure 4. Responses by 82 respondents to questions regarding quality of professional life (Table 1, Part 4). dents would find agreeable.
As stated previously, we will
continue to make modifica-
Furthermore, as stated in the Methods, the authors were blinded to tions to the survey to shorten the time it takes to complete without
participants’ answers. sacrificing its key components/questions.
Finally, our group composition was fairly homogenous, including The bigger impediment is generating interest in our study.
mostly Caucasian, male, academic neurosurgeons. A larger study in Neurosurgeons are inundated with online surveys from orga-
which the survey is sent to a random population of active neuro- nized neurosurgery or industry almost on a daily basis. To
surgeons would hopefully minimize, although not eliminate, selec- expand this study, we would like to adopt the same model as the
tion bias and yield a more heterogenous population. ACS study. Our intention is to partner with the Council of State
Neurosurgical Societies (CSNS), which we hope would translate
Table 3. Burnout Indices Among 81 Neurosurgeons Who into interest in this project and thus a greater likelihood that
Responded to the Questions Regarding Burnout in the Pilot a neurosurgeon completes the survey. This is currently being
Study Survey actively pursued. Ultimately, we envision the data that would
come out of a larger study being used by academic or private
Burnout Indices Median Score Number (%) neurosurgeons at the national, state, local, and even at the
individual practice level as the force behind the development and
Emotional exhaustion 13.0
implementation of strategies that prevent or mitigate stress and
% low score (18) 55 (68) burnout.
% moderate score 12 (18) Stress in neurosurgery will not diminish with time and is likely
to increase as neurosurgeons face an ever-increasing pressure to
% high score (27) 11 (14)
generate revenue for their hospitals or academic institutions, the
Depersonalization 4.0 uncertainty of future earnings, and the potentially negative
% low score (5) 49 (61) consequences brought into their practice by health care reform. Sir
Winston Churchill stated that “Healthy citizens are the greatest
% moderate score 10 (12)
asset any country can have.” Having healthy and professionally
% high score (10) 22 (27) satisfied neurosurgeons is the single greatest asset in our
Personal accomplishment 39.0 profession as it will directly translate into improved patient care.
As such, the wellness of our colleagues needs to be measured and
% low score (33) 22 (27)
carefully monitored if we are to continue to improve it.
% moderate score 19 (24)
% high score (40) 40 (49)
Burned out* 22 (27) CONCLUSIONS
Neurosurgery is a difficult, but highly rewarding, field. There are
*High score on emotional exhaustion and/or depersonalization subscales (see Methods).
many sources of frustration and stress, which, if left unbalanced
residents: prospective cohort study. BMJ 336: 18. Quinn MA, Wilcox A, Orav EJ, Bates DW,
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