Tô Thị Thùy Duyên - 21dh716422

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TÔ THỊ THÙY DUYÊN

21DH716422

HOMEWORK
Practice 1
You work as the Assistant Manager of Swan Glassware plc. The Regional
Director has telephoned to say that she will be visiting your factory in a week’s
time. She hopes to tour the factory, talk to the workers and have lunch in the
canteen. In the afternoon, she will talk to the workforce for an hour and answer
their questions.
Write a memo of about 150-200 words to all Heads of Department. Give brief
details of the intended visit, and arrange a meeting with them before the visit to
discuss their preparations, and what you expect of them in order to create a good
impression with the Regional Director. Ask them to send any ideas to you some
time before the meeting.
Lay out your answer as a memo in the space below.

TO: All Heads of Department

FROM: Duyen To, Assistant Manager

DATE: 19 September 2023

SUBJECT: VISITATION OF THE REGIONAL DIRECTOR

I am writing to inform you of The Regional Director will be visiting our company in a
week’s time. All employees are welcome to participate.

It is a good opportunity for workers to meet her and ask her questions. There will be a
reception followed by launch in the canteen with her.

To prepare well for the Director’s visit, I want us to have a meeting to discuss
everyone’s preparation to make a good impression with her. Before our meeting
begin, I want each department to prepare an idea for me to welcome The Regional
Director.

The timetable is as follow:

10.00 am: Talk to the workers


12.15 am: Have lunch in the canteen
14.30 pm: Talk to the workforce and answer their questions

If I can be of further help, please do not hesitate to call me. Thanks


Practice 2
You work in the Accounts Department of Commercial Paints Ltd. You have
noticed that the expenses of the Sales staff have increased considerably over the
last 3 months. The amounts claimed are more than the agreed rates for such items
as hotel accommodation, meals with clients, car mileage, etc. Two members of
the team have claimed for such items as newspapers, room service meals, and
regular use of hotel mini-bars.
Write a memo of between 150-200 words to the Sales Manager, Rudolf Weller.
Say why you are worried and remind him of the company limits on expenses. Ask
him to speak to his team and let you know what actions he has taken.
You may make up any details you think are necessary.

Lay out your answer as a memo in the space below.

TO: Rudolf Weller, Sales Manager

FROM: Duyen To, Accounts Department

DATE: 19 September 2023

SUBJECT: REMINDER ABOUT INCREASING COMPANY COSTS

I am writing to inform you of the expenses of the Sales staff have increased
considerably over the last 3 months. It is higher than the agreed price for those items
such as hotel accommodation, meals with clients, car mileage.

I am feeling worried when our company's costs have increased dramatically in just
three months. From there, our company will lose a lot of damage and not enough to
cover other costs. It will result in the company will suffer a lot of capital losses.

I want you to review the expenditures of the employees. We should cut unnecessary
expenses if we do not want uncertainties to occur in the near future. If your company's
costs continue to rise then I will reduce your and your employees' salaries to
compensate for our company's costs.

I look forward to you and your teammates fixing these problems.

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