IMTEYAZ AHMAD

IMTEYAZ AHMAD
Plot 105, Sangam Nagar, Ring Road Nagpur, MH, India-440013
Cell/ WhatsApp +91-8600038911 /7208835363/8766912366
Email:imteyazahmad05@gmail.com Skype: imteyazbabu

PROFILE SUMMARY:
Dedicated and results-oriented IT Operations Manager with 23+ years of extensive experience in IT Ops,
Change Management, Disaster Recovery, Business Continuity, and Data Center Services. Proven track record in
system installation, configuration, and analysis, ensuring seamless operations and maximum efficiency.
Committed to delivering exceptional support and guidance to stakeholders through a responsive and proactive
help desk approach. Adept at developing and implementing IT policies and practices to optimize organizational
performance. Possesses valuable knowledge in the E-commerce industry, enhancing adaptability and strategic
decision-making.
PROFESSIONAL SKILLS:
 IT and Business Strategy  Agile/SCRUM/DevOps Methodology
 ITIL/COBIT/ ISO27001& Software Services  Global Team Leadership
 IT Operations Management  Cost Reduction
 Change Management  Regulatory Compliance
 Disaster Recovery & Business Continuity  Infrastructure Design and Best Practices
 Data Center Services  Help Desk Support
 System Installation & Configuration  Vendor Management/Project Management
 Risk Assessment and Mitigation
 Process Improvement
 IT and Business Strategy
 IT Policy Development
 Infrastructure design, Deployment and
 Vendor/SLA Management
Maintenance
 SDN/SD-WAN/SASE, IaaC,IaaS,PaaS,SaaS
 Data/Application Virtualization(AWS/Azure/GCP)

LEADERSHIP CAREER HISTORY:

Head of ICT Operations & Digital Transformation
INDIAN CONSULTANCY SERVICES, 2021 –PRESENT
Company Profile: Leading IT &BMS contractors having presence worldwide with more than 100 of successful
projects worldwide.
 Spearheaded the IT Operations department, overseeing day-to-day activities and ensuring smooth functioning of
critical systems and services.

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei, Sudan, Africa,Qatar,Bahrain
etc.
  Led the implementation of robust Change Management processes, reducing downtime and improving service
delivery efficiency by 20%.
 Designed and executed comprehensive Disaster Recovery and Business Continuity plans, minimizing the impact
of potential disruptions on business operations.
 Successfully managed Data Center Services, optimizing resource allocation, and ensuring high availability of
infrastructure.
 Collaborated with cross-functional teams to provide timely support and resolution to technical issues via the
help desk, achieving a customer satisfaction rate of 95%.
 Developed and enforced IT policies and practices, enhancing security and compliance measures to protect
sensitive data and intellectual property.
 Collaborate with stakeholders to understand business requirements and translate them into network designs
that support efficient and reliable operations.
 Develop network strategies, roadmaps, and standards to guide network evolution and ensure consistency across
the organization.
 Evaluate and select technologies and vendors to meet business needs while considering cost-effectiveness and
industry best practices.
 Collaborate with cross-functional teams to ensure seamless integration of network infrastructure with other IT
systems and applications.
 Provide technical leadership and guidance to network engineers, ensuring adherence to standards and best
practices.
 Stay updated on emerging network technologies, industry trends, and security threats to proactively
recommend improvements and implement innovative solutions.
 Conducted network assessments and audits to identify vulnerabilities and propose remediation strategies.
 Collaborated with clients and internal teams to gather requirements, develop network designs, and oversee
implementation projects.
 Provided technical guidance and support to network engineers, ensuring adherence to design specifications and
industry standards.

ENTERPRISE ARCHITECT-ICT INFRASTRUCTURE

QATARGAS LLC/ALI BIN ALI TECHNOLOGY SERVICES. 2018- 2020(MIDDLE EAST & AFRICA)

 Evaluate new technology solutions, for integration to the roadmap, in collaboration with Business Partners,
Projects, Operations and other Design Authority members.
 Initiate projects as identified in strategic roadmaps
 Lead ICT architecture design and implementation projects for oil and gas facilities, ensuring compliance with
industry-specific requirements and best practices.
 Develop ICT strategies and solutions to support critical operations, such as drilling, production, pipeline
management, and remote site connectivity.
 Collaborate with cross-functional teams including IT, Operations, and Security to define network requirements
and design scalable, highly available, and secure network infrastructures.
 Perform risk assessments and implement appropriate security measures to protect sensitive data, intellectual
property, and operational technology.
 Provided hands-on technical support, resolving hardware and software issues for end-users within the
organization.
 Conducted system installations, configurations, and analysis, ensuring optimal performance and reliability of IT
infrastructure.
 Assisted in the development and maintenance of IT documentation, including user guides and knowledge base
articles.

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei, Sudan, Africa,Qatar,Bahrain
etc.
  Collaborated with IT teams to troubleshoot and resolve network connectivity issues, enhancing overall system
efficiency.
 Provide technical expertise and guidance on network protocols, routing, switching, wireless communication, and
industrial control systems (ICS).
 Manage network projects, including budgeting, resource allocation, and vendor management, ensuring timely
and successful project delivery.
 Stay up-to-date with industry trends, emerging technologies, and regulatory changes to recommend innovative
network solutions that drive operational efficiency and cost savings.

HEAD –NETWORK& BMS

INDIAN CONSULTANCY SERVICES. 2010- 2018(MIDDLE EAST & AFRICA)

Company Profile: Leading and fast growing company specialized in outsourcing competent senior IT& Telecom
professionals/consultant & end to end IT& Telecom solutions in India, APAC, Africa and EMEA region.
 Responsibilities includes providing management, solution expertise and thought leadership in the
implementation of the physical and logical solutions for selected Customers,
 Leading & participating in Customer facing activities such as presentations and technical discussions and
ensuring that all solutions comply with customer's contractual requirements and Tess profitability targets,
 ensuring that new solutions preserve architectural integrity and consistency with approved standards and
strategies,
 managing technical and/or non technical, local or virtual team that develops, deploys, and maintains IT solutions
for Customers,
 Identifying resources needed and assigned individual responsibilities, and tracks for successful completion of
tasks,
 Providing expertise and thought leadership to create solutions that provide appropriate levels of performance,
scalability, reliability, profitability and cost efficiency,
 Researching and communicating industry trends and Serving as a subject matter expert for selected products
and technologies and managing the strategic roadmaps for these products and technologies,
 Managing and directing the support infrastructure and delivery of maintenance and subscription services,
 Monitoring renewals and insures sales has the information to complete the transaction, Continue to review and
improve analysis of business processes, objectives and strategic direction in resolving opportunities within the
business,
 Supporting other project teams outside of geographic area, Leads business development and engagement teams
locally, Manages projects requiring innovative business solutions and new technologies,
 Constructing and leading engagement teams to design integrate and implement advanced solutions,
 Applying project management methodologies in delivery of services, including management of costs (P&L) and
change control to ensure BIS profitability,

DGM (DATA CENTER, MANAGED SERVICES AND SECURITY)

BHARTI AIRTEL LTD 2008 –2010
Company Profile: World fifth largest telecom & ISP having presence in more than 19 countries with more than 300
million customers worldwide.

 Leading the customer engagement for Network, Storage and Server consolidation feasibility study,
application suitability assessment, planning and implementation.

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei, Sudan, Africa,Qatar,Bahrain
etc.
  Infrastructure and application architecture assessment, design and implementation for high availability,
scalability, performance and security.
 Data centre setup and Operational Capabilities Assessment.
 Consulting in the areas of out sourcing (Managed/Shared Services, Managed security and BCP/DRP).
 Planning, designing and implementation of secure, reliable, scalable and efficient IT infrastructure.
 Planning and costing all phases of projects, then coordinating all associated activities and resources from
feasibility to implementation. Costing all phases of projects and Preparing BOM/BOQ
 Organizing, administering, reviewing & evaluating the work of subordinates.
 Measuring Performance and auditing each project, each individual in the team and over all company
performance against annual and long-term quality company objective.
 Working closely with data center factory, SCM, CSD and project team to provide the best-fit (built to suit)
end to end DC& DR solution that is aligned with the current and future needs of Customer Company
business needs at affordable price with choice of Capex and Opex model.
 Co-coordinating and managing relationship with vendors

SR. SOLUTION ARCHITECT (NETWORK & SECURITY INFRASTRUCTURE)

MOHSIN HAIDER DARWISH LLC, OMAN 2006 –2008
Company Profile: Oman leading IT solution provider having presence country wide.
 Requirement analysis, planning, designing and implementation of secure, reliable, scalable and efficient IT
infrastructure.
 Data Center Capacity planning and designing of LAN and WAN networks according to the customer’s specific
needs.
 Data centre setup and Operational Capabilities Assessment.
 Testing the security architecture to evaluate the security strengths and to detect possible threats.
 Costing all phases of projects and Preparing BOM/BOQ.
 Ensuring timely completions of all IT projects.
 Server consolidation feasibility study, application suitability assessment, planning and implementation.
 Unbiased evaluation of new software and hardware.
 Infrastructure and application architecture assessment, design and implementation for high availability,
scalability, performance and security.
 Providing Network Security by deploying UTM Firewalls, Anti-hacking and Intrusion prevention /detection
system/Software.

SUBJECT MATTER EXPERT (NETWORK& IT INFRASTRUCTURE)

LUCENT TECHNOLOGIES (AT&T) WORLD WIDE SERVICES 2005- 2006
Company Profile: World oldest& largest telecom & ISP solutions provider having presence worldwide.

 Consulting in the areas of networking with focus on security, quality of service, network management and
consolidation.
 Designing of LAN and WAN Networks according to the customer’s specific needs.
 Designing, developing, configuring, documenting and testing the base configuration of Cisco routers and Catalyst
Switches as per rule set and policy of clients and carrier for connectivity, security and deployment.
 Configuring CISCO devices i.e. routers, firewalls, switches, and content delivery products
 Deployment of Network Management System for various large Banks, Telecom & ISP companies.
 Providing support for installation, maintenance & administration of CISCO Routers based WAN Network.
 Providing network security by deploying Firewalls, anti-hacking and Intrusion detection system/software.
 Designing and implementing Campus Network using Cisco Catalyst switches and configuring appropriate VLANS.
 Providing Pre-Sales technical support to the marketing team of the Company.
 Helping Technical lead to configure and deploy Network Monitoring and Management system.

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei, Sudan, Africa,Qatar,Bahrain
etc.
  Providing the best-fit solution that is aligned with the current and future needs of Customer Company at
affordable price.
 Leading Network and system engineers for installing & configuring Routers, various Advanced Server and
Network Infrastructure.
 Measuring Performance and auditing each project, each individual in the team and over all company
performance against annual and long-term quality company objective.
 Planning, Developing and Writing Proposal and reply for RFP/RFI/Public and Government tender documents.
 Building Partnership with Vendors & Industry Leaders to supply highest quality solutions.
 Offering free network security audit, Offering Security awareness training to Banks, Industries and Government.
 Planning, Scheduling and providing various Onsite training to Government .and private organization.
 Providing most complete and comprehensive Network security solution to small to big industries and ministries
from start to finish.

SKJ GROUP, 2000 – 2004

Company Profile: Brunei largest Group having global presence which export to develop countries like Japan , UK,
Australia etc.
IT executive
 Keeping up-to-date of changes in technology and implementing new software /Hardware/networking products
into company.
 Trouble shooting and solving hardware, software and Network problems.
 Maintaining the access rules to data and other IT resources.
 Maintaining the security and confidentiality over the issuance and maintenance of authorized user IDs and
passwords.
 Monitoring the information security violations and taking corrective action to ensure security provided.
 Preparing and monitoring the information security awareness program for all employees, reviewing and
evaluating the information security policy and suggesting necessary changes to management.
 Testing the security architecture to evaluate the security strengths and to detect possible threats.

NETTECH SOLUTIONS 1996-2000

Company Profile: Indian IT Sales & Support company having focus on Rural and domestic SOHO clients& End users.
NETWORK ENGINEER
 Troubleshooting Hardware/Software& networking Issues.
 Installing, configuring, testing, upgrading and administering Servers.
 Build Servers and Workstations including complete machines from empty boxes.

TECHNICAL SKILLS:
ENTERPRISE SECURITY TOOLS& TECHNOLOGY:
 NozomiNSG-M 750/NSG-M 1000,Tenable Nessus, Tofino Xenon, QualysGuard, ArcSight, NetWitness, Encase,
FTK, Cenzic Hailstorm, HP Fortify, IBM AppscaneEye, McAfee ePO, McAfee HIPS (Entercept), , McAfee IntruShield
, McAfee Network Security Manager system ,SNORT, Cisco ASA, Cisco Security Manager, MS TMG Forefront/ ISA
Server, Checkpoint NG, Fortinet fortigate, Sonicwall, Juniper Netscreen,Backtrack, Ecora Enterprise, Retina,,
nMap, ISS Scanner, AppDetective, LANalyzer, SAINT, kismet, GFI LanGuard, Paros Proxy, Dsniff etc. Conducting
site surveys to collect information related to OT Networks, Servers, workstations, Historians, PLCs, Controllers
etc., overcoming challenges in filling information gaps to understand in detail site’s As-Is OT environment.
PROJECT MANAGEMENT:
 MS PROJECT 2010/2013/ Oracle Primavera.
OPERATING SYSTEM:
 Windows, Sun Solaris, Red Hat Linux.
FIREWALL:

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei, Sudan, Africa,Qatar,Bahrain
etc.
  Cisco ASA/ Firepower, Fortinet, Sonicwall, MS TMG Forefront/ ISA Server, Checkpoint NG, Netscreen, Tofino
Xenon.
HIGH AVAILABILITY TOOLS:
 Cisco, Barracuda, Citrix Netscaler, Riverbed Steelhead cx/dx/ex, Radware, F5, VMWare, VCS, SUN Cluster, MS
Cluster, Infblox DDI.
DRP/BCP/BACKUP TOOLS:
 PlateSpin Forge, Symantec VERITAS Netbackup/Backup Executive, Acronis, Doubletake.
NETWORK MONITORING & MANAGEMENT:
 HP OpenView, Cisco works, Cisco QPM, CISCO NAM, Dell OpenManage, Solarwinds, OP Manager, GFI LAN Guard,
NETPRO Change Auditor
ANTIVIRUS:
 Macafee, Sophos, Symantec Norton Anti Virus, Trend Micro , AVG, Avast, Panda Software etc.
ROUTERS & SWITCHES:
 CISCO ROUTER 1800, 2600, 2800, 7200, 7600, NEXUS 5000 ETC.
 CISCO CATALYST CE500, 2900, 3500, 3700, 4500, 6500 ETC
SERVERS & STORAGE SOLUTIONS:
 Dell ,EMC,Hitachi, HP, IBM, Super Micro, SUN, Netapps
SECURITY AUDITING TOOLS:
 Backtrack, Ecora Enterprise, Netpro Change Auditor, Retina, Nessus, nMap, ISS Scanner, AppDetective,
LANalyzer, SAINT, kismet, GFI LanGuard, Paros Proxy, Dsniff etc.

EDUCATION:
 MASTER OF SCIENCE (INFORMATION TECHNOLOGY).
 BACHELOR OF SCIENCE (INFORMATION TECHNOLOGY)
 Higher national Diploma in Data Programming & Software.
CERTIFICATION
 TOGAF 9.2 Certified Enterprise Architect
 Information Technology Infrastructure Library (ITIL).
 Cisco Certified Internetwork Expert ( CCIE- voice)
 Cisco Certified Network Professional (CCNP)
 Certified Information System Auditor(CISA)
 Certified Information System Security Manager(CISM)
 Certified Ethical Hacker(CEH)v8
 Certified Computer Hacking Forensic Investigator (CHFI)v8
 Sun Solaris System Administration 8(I & II)
 Microsoft Certified System Engineer (MCSE 2000)
 Advanced Training on Global Industrial Cyber Security Professional (GICSP
 Advanced Training in Symantec Veritas Disaster Recovery Management
 ISO 9000:2000 Certified Internal Quality Auditor
 Training in Total Quality Management

Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei, Sudan, Africa,Qatar,Bahrain
etc.