YOOHOO DESSERT & BITES

SURABAYA

TRAINING TIMELINE
29 Aug 2023 31 Aug 2023 1 Sept 2023 2 Sept 2023
Selasa Kamis Jumat Sabtu
Introduction & Outlet Hygiene & Standard Training Product
10.00 - 10.30 10.00 - 10.30 10.00 - 10.30 10.00 - 11.00
Self Confident Personal Hygiene Grooming Knowledge
Service Safety & Effective
10.30 – 12.00 Training SOS 10.30 - 11.30 10.30 - 11.20 11.00 – 11.30 Test Knowledge
Handling Complain Commucation
Break (Sholat Mini Games &
12.00 – 12.30 Ask & Answer 11.30 - 12.00 Ask & Answer 11.20 - 12.20 11.30 – 12.00
Jumat) Quiz
12.30 – 13.00 Break 12.00 - 12.30 Break 12.30 - 13.00 Mini Games 12.00 – 12.30 Break
Training Rule & Upselling,Reccomenda Role Play,Ask & Role Play,Ask &
13.00 – 13.30 12.30 - 13.30 13.00 - 14.00 12.30 – 13.30
Regulation tion & Mini Games Answer Answer

3 Sept 2023 4 Sept 2023 5 Sept 2023 6 Sept 2023

Minggu Senin Selasa Rabu
Service Safety &
Standard Service Safety & Training Product
10.00 - 11.00 10.00 - 10.30 10.00 - 10.30 10.00 - 11.00 Handling
Running Activity Handling Complain Knowledge
Complain
11.00 – 12.00 PO,Fifo,Labeling 10.30 - 11.30 Training SOS 10.30 - 11.30 Test Knowledge 11.00 – 11.30 PO,Fifo,Labeling
12.00 – 12.30 Ask & Answer 11.30 - 12.00 Mini Games 11.30 - 12.00 Quiz 11.30 – 12.00 Break
12.30 – 13.00 Break 12.00 - 12.30 Break 12.30 - 13.00 Break 12.00 – 13.00 Role Play
Role Play,Ask & Brief before soft
13.00 – 13.30 Role Play 12.30 - 13.30 Effective Commucation 13.00 - 14.00 13.00 – 13.30
Answer opening