KAREL Electronics Corporation

Telephony and Integration

October 2021
IPG Series EPABX Strengths #1
Server Based System, IP @ Core,
Server-gateway Architecture
 IPG Communication Platform
► IPG communication platform is a software
■ Developed by Karel engineers
■ Not Asterisk or any other platform based

► Runs on Linux Centos OS: ISS, Virtual Server, Atom PC, CoM, Cloud

IPG Communication Platform

As a Softswitch
Max. Capacity 32000 IP
SIP, Proprietary IP, Wifi, Mobile
Extension Interfaces
(iOS /Android), Softphone
Trunk Interfaces SIP, H.323
Auto Attendant, Voice Mail, MS Outlook Integration, Conferencing, Web-based
Built-in Features Management, Firewall, LDAP/AD integration, IPv6 compatibility
Conference room, CRL & Billing, Voice Logger (for all ports, not only for trunks),
Optional Features Operator Console, Web-Console (Extension’s Web Page), Voice Mail to Email, Alarm

If customer asks for TDM ports such as PRI trunk or analog extensions...???
 IPG Communication Platform
IPG500 IPG1000 IPG Softswitch

Max 9 racks stackable 1U, Industry Standard Server

Physical Apperance Single rack, 3U
Each rack, 3U or Virtual Server (ie.VMWare)

Max. Capacity 120 TDM & 500 IP 2000 TDM & 1000 IP 32000 IP

Redundancy N/A Hot-Standby Hot-Standby (1+1)

1+1 Geo Redundancy
Analog, Digital, SIP, Proprietary IP, DECT, SIP, Proprietary IP, DECT, Wifi,
Extension Interfaces
Wifi, Mobile (iOS or Android), Softphone Mobile (iOS /Android), Softphone

Analog, ISDN PRI, E1-R2, E1-QSIG, GSM, E&M,

Trunk Interfaces SIP, H.323
SIP, H.323, Direct fiber optic termination for IP ports

Auto Attendant, Voice Mail, MS Outlook Integration, Conferencing, Web-based

Some of Built-in Features
Management, Firewall, LDAP/AD integration, IPv6 compatibility

Conference room, CRL & Billing, Voice Logger (for all ports, not only for trunks),
Some of Optional Features
Operator Console, Web-Console (Extension’s Web Page), Voice Mail to Email, Alarm
 Server – Gateway Architecture

SERVER TDM MEDIA GATEWAY OPTIONS

IPG1000

IPG SOFTSWITCH IPG500

32000 IP ports 120 TDM ports

2000 TDM ports

► Scalable up to 32,000 TDM & 32,000 IP ports. Total 64,000 ports.

► IPG500 and IPG1000 are self-survivable media gateways.
► Same interface cards in IPG500/1000: Protection of initial investment.
► IPCC: IP Cross Connect. Communication between server & gateways.
 Server – Gateway Architecture
Server Duplicated Server

IP Network

PC for CRL, programming

& alarms

Distribution of Platform over an IP Network

• All components can be at different buildings/blocks/floors or cities!!
• If server fails, redundant server takes up (Hot-standby)
• If a link to media gateway fails, media gateway works as a seperate system
• Direct f/o connectivity to IPG500 and IPG1000 systems
• Single point for call records, programming and management
 Karel Cloud Solutions
Karel's proprietary s/w

CSP
(Cloud Solutions Provider)
IPG Software

Internet
IPG Series EPABX Strengths #2
Convergence: PABX is an IT equipment,
not a proprietary device for POTS
 IPG is an IT Equipment

Services/functions are becoming independent

from the underlying transportation technologies.

Means of s/w Integration: - LINUX Centos OS

- IPv4, IPv6 compatibility (also supports hybrid)
- RADIUS, password aging
- LDAP / Active Directory
- SNMP
- NTP (Network Time Protocol)
Means of h/w Integration: - 19" compatibility
- RJ45 connectors & CAT5/6 cabling
- Fiberoptic port (Single Mode)
 Extension’s Web Page (WEB-CONSOLE)

► Web based application for all users of the PABX! (including SLT users)
► Presence of all ports on screen: Idle, busy, ringing
► Dial by name through dialer with phonebook access
 Conferencing and Video Communication
Audio Conferencing
► Ad-hoc conferencing or conference room
► Meeting room management through web (Web Console)
► Call transfer with conferencing to ensure healthy transfer
► Single dial conference invitation

Between IP ports Between TDM or TDM&IP

9 Conferences
Ad-hoc (3-pty) Unlimited
of 3-pty per each rack
500 Conferences Total of 16-pty per each rack
Meeting Room
of 31-pty (on server) 1x16, 2x8, 4x4.

Video Conferencing
► Ad-hoc conferencing or conference room
► Integration with VC Servers (i.e. Karel Cloud Conferencing)
 MS Outlook Integration
Presence

Send IM

Call

► Click-to-dial
► Presence & IM support
► Employs Karment (Karel Microsoft Integration) Software
► Supports Microsoft Outlook 2010 and above
 Skype Integration

► SIP trunking with Skype

► Audio & video
 Widea Management Software

Web-Based Platform: - No proprietary software to be installed on PC

- Access through any device with a browser (PC, tablet or smartphone)
- Remote access
Auto-Configuration: - Central and group programming of Karel IP phones (Plug&Play IP phones)
 Voice Logger and Call Reports
KAREL WEB-CM CRL & Biling Software
► Web based
► Detailed filtering, reporting, billing tool with export facility
► Can be used for multiple EPABX
► Voice contents attached to call details

Voice Logger
► Flexible programming to record any ext. or trunk. Not only PRI!!
► On CPU: 16 ch. built-in h/w. (Can be increased with VRC cards)
► On Server: 200 ch. conversation recording
► Storage options: EPABX (512 MB, 2 hrs.), USB drive, HDD, NFS
 Alarms Interface
System Alarms:
- Extension breakdown (phone left off hook,
open/short circuit on line)
- PRI not synchronized
- Card breakdown (Card closed)
- No dialtone on analog trunk
- Power supply fault
- Redundant CPU active
- VoIP link breakdown
- VoIP line not registered
- IP extension/trunk breakdown
- Dongle fault
- FCT gateway problem
External Alarm: 4 Inputs on I/O card (i.e. fire alarm, UPS alarm, etc.)

Alarm Actions (Programmable as per specific alarm condition):

- Alert on WIDEA
- Log report
- 2 Outputs on I/O card for external devices (i.e. light, siren, etc.)
- E-mail through RAS (Remote Assistance System)
 Security

Security Features:
- Transport Layer Security (TLS)
- Secure Real-time Transport Protocol (sRTP)
- Certification of IP end points
- Integrated firewall
- Protection against DOS attacks
- Password aging
- Admin accounts with different authority levels
- Log reports
- Administrator/programmer activity logging
IPG Series EPABX Strengths #3
Gateways and Interfaces
 IPG Communication Platform
IPG500 IPG1000 IPG SOFTSWITCH

Max 9 racks stackable 1U, Industry Standard Server

Physical Apperance Single rack, 3U
Each rack, 3U or Virtual Server (ie.VMWare)

Max. Capacity 120 TDM & 500 IP 2000 TDM & 1000 IP 32000 IP

Redundancy N/A Hot-Standby Hot-Standby (1+1)

1+1 Geo Redundancy
Analog, Digital, SIP, Proprietary IP, DECT, SIP, Proprietary IP, DECT, Wifi,
Extension Interfaces
Wifi, Mobile (iOS or Android), Softphone Mobile (iOS /Android), Softphone

Analog, ISDN PRI, E1-R2, E1-QSIG, GSM, E&M,

Trunk Interfaces SIP, H.323
SIP, H.323, Direct fiber optic termination for IP ports

► IPG500 & IPG1000 have same cards

No proprietary cards for different families of systems
► Protection of initial investment in case of capacity increments
► Max. capacity of IPG1000 without server: 2000 TDM lines & 1000 IP ports
 IPG500 Rack

7 card slots with

32 PCM channels each Power Supply
220VAC to 48VDC (150W)
Computer-on-Module CPU
and TDM circuitry
► 120 TDM & 500 IP ports
► 19" cabinet or wall mountable
 IPG500 / IPG1000 CPU Card
Circuitry for TDM
Switching matrix
Tone generation/reception MGW module connectivity (optional)
Caller ID 16 channels, without occupying slot

2 x USB ports
Additional HDD or pen drive storage (voice rec.)
Mouse, keyboard, license dongle

Power Supply
48VDC to 5VDC

Resources for IVR & Voice Logger Ethernet port

16 ch. playback, 16 ch. recording Two IP addresses

Qseven module VGA Connector

For monitor
1.6 GHz. Intel processor
1GB RAM, 4GB flash
Linux OS
Karel IPG software
SATA Connector Computer on
For additional HDD or DVD
Module
 IPG1000 Rack

13 cm.
(3U)

► KAREL IPG1000 rack is 19” (3U) chassis

► Metal structure ensures EMC compliance, safety and a rigid body
 Inside IPG1000 Rack

14 card slots, 352 TDM ports in a rack

2 slots for CPU (with redundancy)

First 6 slots have Last 8 slots have

16 PCM channels 32 PCM channels

Here, PRI or R2 cards

occupy a single slot

Where is PSU hiding?

 Inside IPG1000 Rack

► Above photo shows KAREL IPG1000 rack with one CPU card in the middle (C1
slot) and different cards installed. 19” (3U) chassis

► All cards have RJ45 type standard connectors. For example 0/16C analog
extension card has 4 no.s of RJ45 connectors, each connector serves to 4 pairs
(4 analog extensions of the card)

► Card cables leave the cabinet through the gap between front cover and bottom
of the rack
 Stacking of IPG1000 Racks (Tower)
KAREL IPG1000 TOWER OF 3 RACKS

AUX. RACK This rack has CPU1000-AR

AUX. RACK This rack has CPU1000-AR

MAIN RACK This rack has CPU1000-MR

► Up to 3 no.s of IPG1000 racks can be stacked without requiring any kind of networking. This is
called as a “TOWER”.
► Connection between racks are provided with flat cables
► First rack is called as MAIN RACK. Second and third racks are called as AUXILIARY RACKS. Main and
Aux racks are identical. Type of CPU card inserted to the rack defines the rack type:
■ Main rack has CPU1000-MR (CPU1000 CPU Card for Main Rack)
■ Auxiliary rack has CPU1000-AR (CPU1000 CPU Card for Aux. Rack)
■ Only CPU1000-MR is the actual CPU card of the tower that supports HSB redundancy.
► Each rack has 14 slots for expansion cards. 3 racks house 3 x 14 slots = 42 slots. If we fill all 42 slots
with 0/16 extension cards, a tower will serve up to 42x16 = 672 extensions
 Stacking of IPG1000 Racks (Tower)

AUX. RACK DIP Switch position is 2 OFF, 1-3-4 ON for 3nd Rack (Aux Rack)

AUX. RACK DIP Switch position is 1 OFF, 2-3-4 ON for 2nd Rack (Aux Rack)

MAIN RACK DIP Switch position is all ON for Main Rack

Back side view of a 3-rack IPG1000 tower with flat cable connections

► DIP Switch at the back side of backplane (mother board) in the rack defines the rack number.
■ Lowest rack, which is a main rack shall be the first rack.
■ Middle rack, which is an auxiliary rack shall be the second rack.
■ Third rack, which is also an auxiliary rack shall be the third rack.

► Remember: Up to 3 no.s of IPG1000 racks can be stacked without requiring any kind of networking.
This is called as a “TOWER”.
 IP Ports & Capacity of Tower

► Only CPU1000-MR shall be connected to the ETH network

► In addition to the analog and digital (TDM) ports in a tower, CPU1000-MR card
has capability to run:
■ 1000 IP extensions (SIP or proprietary)
■ 200 IP trunks

► If we fill all 42 slots of a 3-rack tower with extension cards, total maximum
capacity of a tower becomes:
■ 42 x 16 = 672 analog extensions
AND
■ 1000 IP extensions (SIP or proprietary)
AND
■ 200 SIP trunks
 Summary (IPG1000 Rack & Tower)

► Two types of IPG 1000 rack:

■ Main Rack with CPU1000-MR (has processor, optional redundancy)
■ Aux. Rack with CPU1000-AR

► Tower is a stand-alone system without requiring any

networking.
■ A tower should have at least 1 Main Rack
■ A tower may have maximum 3 Racks (1 Main + 2 Aux.)

► Capacity of a tower: 672 analog / digital ext.s, 1000 IP ext.s,

200 IP trunks. If we add E1 cards, number of analog digital
ext.s will be less due to slots occupied by E1 cards
 Connection of Towers without Server
TOWER 1 TOWER 2 TOWER 3 TOWER 4

IP NETWORK

► Maximum 4 towers of 3 IPG1000 racks (4 x 42 slots = 168 slots) can be connected through IP
network.
► Towers can be distributed to different locations. Full feature transparency between
locations/towers (IPCC Protocol).
► CPU1000-MR in first rack of Tower 1 acts as the main CPU of all 4 towers. This CPU can be
duplicated for HSB redundancy. All racks function as a single pbx.
► If all slots are filled with 0/16 extension cards, max. TDM extension capacity becomes 168
slots x 16 = 2688. IP port capacity for the total system is 1000 IP extensions, 200 IP trunks.
► TDM speech communication between locations are established with MGW32 cards. Each
card provides 32 channels.
► In case of a failure of communication between towers, tower that loses connection with 1 st
tower automatically switches to “self-survival mode” and continues serving to local
extensions or trunks.
 Connection of Towers with Server
TOWER 1 TOWER 2 TOWER 3 TOWER #N
SERVER 2
SERVER 1
(OPTIONAL)

IP NETWORK

► With the presence of server, N number of towers can be connected through IP

network. (Max. 128 racks)
► Maximum capacity of the IPG system with server and multiple towers: 32,000 IP and
32,000 TDM, total 64,000 ports.
► Towers can be distributed to different locations. Full feature transparency between
locations/towers (IPCC Protocol).
► Server 1 acts as the main processor of complete system. This server can be duplicated
for HSB redundancy. All racks function as a single pbx.
► TDM speech communication between locations are established with MGW32 cards.
Each card provides 32 channels.
► In case of a failure of communication between towers, tower that loses connection
with server, automatically switches to “self-survival mode” and continues serving to
local extensions or trunks.
 Power Supply – IPG1000 rack

48V DC, 350W per rack

Single Rack AC-DC Power Supply Multiple Rack AC-DC Power Supply
Can be used only for single rack installations 19" rack mounting with optional redundancy

48V DC
 Karel Power Supply

► Power Supply for IPG1000

► Redundancy: In case one

power unit fails, remaining
units take the load

► Battery charging and load

sharing

Code Item
MPSU00101 SPS-0K3 (56V/350W)
MPSU00102 SPS-0K7 (56V/700W)
MPSU00100 SPS-1K (56V/1000W)
 Karel Power Supply

► 19” rack mountable, 1U

► 4 LEDs and an on-off switch on the

front: Mains, Vout, Rectifier (power
unit) failure and Battery failure

Battery connection (-) (+) (gnd) (-) (+) (gnd) (-) (+) (gnd)
AC
(48V DC)
(230V AC)
 Analog Extension Card

EX-IPG (8CE) and EX-IPG (16CE) Analog Extension Cards

► 8 or 16 ports on each card

► Over voltage protection by 250V varistors between tip and ring

► 1.8k ohm loop impedance (10 km. with 0.5 mm cable)

EX-IPG (16RE) Advanced (Rural) Analog Extension Card

► 2.5k ohm loop impedance!!!

► Automatic line testing (manual or automatic)

■ Open circuit, short circuit, current leakage, etc.

► Metering pulse and polarity reversal generation (Pay phones)

 Analog Trunk (Junction) Card

EX-IPG (4CT) and EX-IPG (8CT) Analog Trunk Cards

► 4 or 8 CO ports on each card

► Over voltage protection by 390V varistors between tip and ring

► Metering pulse and polarity reversal detection

► FSK / DTMF caller ID detection

 E1 Trunk Card

EX-IPG (E1) Trunk Card

► 30 ch.s per card

► PRI, QSIG ,CAS R2, CAS DTMF protocols on same card (No
additional cost)

► Supports transit mode (No additional cost)

► RJ45 termination

► 80 meters line distance without requiring modem

 Other Cards

Part No Item Description

Digital Extension Card (Occupies a slot)
MEXT00337 EX-IPG (8DE)
8 digital extensions: Phones: ST/NTxxD series. Requires LCSIPG-DE license.
Digital Extension Card (Occupies a slot)
MEXT00377 EX-IPG (16DE)
16 digital extensions: Phones: ST/NTxxD series. Requires LCSIPG-DE license.
Hybrid Card (Occupies a slot in IPG500, two slots in IPG1000)
MEXT00344 EX-IPG (4/6CE)
4 analog trunks and 6 analog extensions. (Only for first 3/6 slots of IPG500/1000)
Hybrid Card (Occupies a slot in IPG500, two slots in IPG1000)
MEXT00345 EX-IPG (4/6DE)
4 analog trunks and 6 digital extensions. (Only for first 3/6 slots of IPG500/1000)
E&M Trunk Card (Occupies a slot)
MEXT00356 EX-IPG (4E&M)
4 E&M trunk channels. Requires LCSIPG-4E&M license.
Media Gateway Card (Occupies two slots in first 6 slots of IPG1000, otherwise one)
MEXT00388 EX-IPG (MGW32)
Max. 32 MGW channels. Requires LCSIPG-4MGW or LCSIPG-2SMGW licenses.
Input-Output Card (2 analog ext.s & KTS port for FT20 phones. Occupies a slot)
YSNT00144-S EX-IPG (I-O)
Includes 4 alarm inputs, music input, announcement output, door opener relay.
GSM Gateway Card (For 8GSM cards. Occupies a slot)
MEXT00320 EX-IPG (2FCT)
Requires LCSIPG-FCT license, GT40M GSM Gateway and GT40M-EXP modules.
VRC Card (Voice Recording, Voicemail and IVR) (Occupies a slot)
MAKS00378 EX-IPG (VRC)
Additional 16ch.+16 ch. for playback and recording. Requires LCSIPG-4VR / 4IVR.
Fiberoptic Card (Occupies a slot)
MEXT00300 EX-IPG (FOC)
1x Fiberoptic and 4xRJ45 ports. Requires LCSIPG-FOC license.
 Feature Licenses

Part No Item Description

MLSN01200 LCS500-IM&P License (Per system, max: 1)
MLSN00200 LCS1000-IM&P For Instant Messaging and Presence feature.
MLSN01201 LCS500-WCM License (Per Web-CM sw which can collect CRL data from multiple systems)
MLSN00201 LCS1000-WCM For Web-CM CRL, billing and reporting software.
MLSN01202 LCS500-1WCNS License (Per number of simultaneous users. Max: 128)
MLSN00202 LCS1000-1WCNS For Web-Console user's personal page.
MLSN01204 LCS500-4VR License (Max:1024. Req. hw: Built-in 16 ch.s. Each EX-IPG (VRC) card adds 16 ch.s)
MLSN00204 LCS1000-4VR For 4 simultaneous voice recording channels.
MLSN01205 LCS500-V2E License (Per system, max: 1)
MLSN00205 LCS1000-V2E For Voicemail to email feature.
MLSN01206 LCS500-4IVR License (Max:1024. Limited to hw. Built-in hw on CPU: 16 ch.)
MLSN00206 LCS1000-4IVR For 4 simultaneous IVR channels. (Additional hw: 16 ch. per EX-IPG (VRC) card)
License (3-pty. conf. does not req. license. Max 16 pty. per each rack)
MLSN00215 LCSIPG-4CNF
For 4 conference rooms. (Server has 500x31 pty conference capacity)
License (Per system, max: 1)
MLSN00214 LCSIPG-ALR
For alarm feature
IPG Series EPABX Strengths #4
Terminals
 Telephone Terminals

► 2 SIP Lines

► 128x48 LCD with backlight

► HD Voice

► 2xLAN, POE

► Full Duplex Hands-free Speaker phone

KAREL IP212P IP Phone

► Headset Support
 Telephone Terminals

► 2 SIP Lines

► 2.4 inch (320x240) color - screen LCD

► HD Voice

► 2xLAN, POE (IP202P)

► Handset (HS) / Hands-free (HF)

/ Headphone (HP) Mode KAREL IP202P IP Phone

► Desktop / Wall-mount installation

 Telephone Terminals

► 2 SIP Lines

► 2.8 inch (320x240) color -screen LCD

► HD Voice

► Gigabit 2xLAN, POE

► Handset (HS) / Hands-free (HF) /

Headphone (HP) Mode (EHS
support for Plantronics headsets) KAREL IP203G IP Phone

► Desktop / Wall-mount installation

 IP204P IP Phone

► 4 SIP Lines

► 2.8 inch (320x240) color-screen LCD

► Integrated LCD-DSS Module: 6 Keys with BLF

► HD Voice

► 2xLAN, POE

► Handset(HS) / Hands-free(HF) KAREL IP204P IP Phone

/ Headphone(HP) mode

► Desktop / Wall-mount installation

 Telephone Terminals

► 12 SIP Lines

► 2.8 inch (320x240) color-screen LCD

► HD Voice

► Dual Gigabit Ports, POE

► Full Duplex Hands-free Speaker phone

► Headset Support
KAREL IP214G IP Phone
 Telephone Terminals

► Single VoIP account (redundant proxy setting

available)
► 132x64 pixel graphical LCD
► Dual 10/100 Ethernet ports

KAREL IP1211 IP Phone

 Telephone Terminals

► 2 VoIP accounts (redundant proxy setting

available)
► 132x64 pixel graphical LCD with backlight
► Dual 10/100 Ethernet ports

KAREL IP1111 IP Phone

 Telephone Terminals

► 3 VoIP accounts (redundant proxy setting available)

► 132x64 pixel graphical LCD with backlight
► Dual 10/100/1000 Ethernet ports

KAREL IP1131 IP Phone

 Telephone Terminals

► 6 VoIP accounts (redundant proxy setting available)

► 3.66” 240x120 pixel graphical LCD with backlight
► Dual 10/100/1000 Ethernet ports

KAREL IP1141 IP Phone

 Telephone Terminals

► 6 VoIP accounts (redundant proxy setting available)

► 2.7” 192x64 pixel graphical LCD with backlight
► Dual 10/100 Ethernet ports

KAREL IP131 IP Phone

 Telephone Terminals

► 12 VoIP accounts (redundant proxy setting available)

► 2.7” 192x64 pixel graphical LCD with backlight
► Dual 10/100/1000 Ethernet ports

KAREL IP132 IP Phone

 Telephone Terminals

► 16 VoIP accounts (redundant proxy setting available)

► 4.3” 480x272 pixel color display
► Dual 10/100/1000 Ethernet ports
► USB port for bluetooth connectivity

KAREL IP136 IP Phone

 Telephone Terminals

► 16 VoIP accounts (redundant proxy setting available)

► 7” 800x480 pixel touch-screen color display
► Dual 10/100/1000 Ethernet ports
► USB port for bluetooth connectivity

KAREL IP138 IP Phone

 Telephone Terminals

► 16 VoIP accounts (redundant proxy setting available)

► 7” 1024x600 pixel touch-screen color display
► Android 5.1.1 OS
► Door Phone Features (Preview, One-button Open, Monitoring)
► Built-in WiFi
► Dual 10/100/1000 Ethernet ports
► USB port for bluetooth connectivity

KAREL VP128 IP Video Phone

 Hot Desking
Hot Desking
► Staff working in shifts in same room / office / desk

► Common phones in meeting rooms, common areas or

facilities can immediately become custom phones of
specific staff
 TM140 Analog Phone

► Compatibility with Every Type of Telephone PBX

► Ergonomic Design
► PSTN Telephone Network Support
► Wall Mountable
► Hold
► Transfer
► Redial
► Adjustable Ringer Volume Level
► DTMF Tone/Pulse Switch
► Flash Time Switch (100, 300, 600)
► Busy Indicator
► Message Indicator
 TM142 Handsfree Phone

► Ergonomic Design
► Compatibility with Every Type of Telephone PBX
► 10 Memory Keys
► Wall Mountable
► Adjustable Ringer Volume Level
► DTMF Tone/Pulse Switch
► Flash Time Switch (100, 300, 600)
► Busy Indicator
► Message Indicator
► Handsfree
► Adjustable Speaker Volume Level
► Hold
► Transfer
► Redial
► Mute, Mute Indicator
 TM145 Analog Phone
► Caller identification (CID)
► Handsfree Speaker and Headset Support (RJ9)
► 2 lines X 16 character LCD with 5 level brightness control
► Power Over Line (for HF, CID)
► Optional battery for LCD backlight
► Flash, Redial, Mute
► Call history: 16 Outgoing / 170 Incoming
► Phonebook (100 contacts)
► Hold, Transfer
► Ringer Volume Control (2 levels)
► Message Waiting Indicator
► 2 Navigation Keys
► Receiver and Handsfree Volume Control
► Wall Mountable
► Date-Time Setting
► PABX Code Setting, Country Code Setting
► Color Options: Black or Beige
 ST Series Digital Terminals

ST30

ST26

ST30

4x20 character LCD (ST26)

8x24 character adjustable LCD with backlight (ST30)
Bluetooth (optional - only for ST30)
DSS25-28 Special function keys
For ST26 or ST30 16 programmable, double function DSS keys
Handsfree, headset connectivity
 KAREL ICW-1000G WiFi Phone
KAREL ICW-1000G WiFi Phone
► 2.4” 240x320 pixel TFT Display, 2 soft keys,
navigation keys

► IEEE 802.11a/b/g/n wireless protocols

► 4 WLAN Profiles (SSID, DHCP/Static IP)

► SIP Proxy Redundancy

► WEP 64bits / 128 bits, WPA-PSK / WPA-

EAP, 802.1x, PEAP Encryption

► Roaming

► 1100 mAH Li-Polymer Battery

► Physical Appearance
ICW-1000G
■ Dimensions: 137x52x21.5mm.
■ Weight: 86 gr. (excl. battery)
 Mobile Phone Application
KAREL MOBIL App.
► Available on Android and iOS platforms

► 25 VoIP accounts

► 3-pty conferencing

► Common PBX features

■ Hold
■ Transfer
■ Voice Mail

► Conversation recording

► Echo Cancellation

► Video Calling (Optional)

► IM & Presence (Optional)

 Softphone
KAREL YT500 Softphone
► Available for Windows PC
► 10 VoIP accounts
► PBX Features including hold, transfer
► Conversation recording
► 4-pty Video Conferencing
► Remote Screen Sharing
► IM & Presence
 Reception Desk / Operator Console
KAREL OP500 Operator Console
► Windows based Console application with IP softphone
► 10 VoIP accounts
► Monitoring of users / trunks / conference rooms
► Single click operator functions: Hold, transfer, selective
pick-up
► Audio / Video Conferencing (6/4 party)
► Remote desktop (Support staff at hospital)
► Call recording
 Reception Desk / Operator Console
KAREL OP500 Operator Console
 Reception Desk / Operator Console
KAREL OP500 Operator Console
 IP-DECT

► IP (Internet Protocol) :
Universal standard for
inter networking that
maximizes scalability
and interoperability.
► DECT (Digital Enhanced
Cordless
Telecommunications):
Secured radio
communication
standard that delivers
superior voice quality.

IP DECT

DECT Solution Components: Base Station, Repeater, Handset

Wideband
Audio
 IP-DECT

► Wideband Audio
■ G.722 codecs extend audio frequency range (50Hz to 7000Hz), which a
significant improve over narrowband codecs used for traditional
telephony.
■ Improves user experience, enabling conversations with clearer more
natural sounding speech quality.
► IP-DECT –Fundamentals
■ DECT standard specifies radio communication between base stations and
handsets.
■ Several DECT handsets can be connected via a single base station
■ Each base station can maintain up to 8 calls simultaneously.
■ Dedicated frequency bands: 1880-1930 MHz.*

*Frequency range may vary according to region.

 System Overview

Enterprise LAN

IP-PBX

IP-Dect Base Station

Dect Handset
 KAREL DB211 DECT Base Station
KAREL DB211 DECT Base Station Compact Design
Integrated Antenna
► Use existing LAN cabling
► DECT GAP/CAP Wireless Communication
■ ~ 300m (Outdoor) / ~50m (Indoor) for each base Easy Deployment
► Multiple Base Stations
■ Max. 1000 base stations, 10000 handsets in same network
■ Each base can handle 8 simultaneous calls
■ Handover and Roaming
► Interface with EPABX: SIP, H.323
■ Codecs: G.711, G.723, G.729A
Wideband Audio
► Advanced DECT Safety (ETSI TS 102 841, GAP.N.35)
► Optional external antenna (DB212)
► Web Based Management
► Status LED
► On-air synchronization Power Over Ethernet
Compatible
Centralized Management
 KAREL DE244 DECT Handset
KAREL DE244 DECT Handset
► GAP/CAP compliant DECT handset
► 1.8” 128x160 pixel color TFT Display with LED backlight

► High quality voice with Wide band audio

► 3,5 mm headset connector

► 3 soft keys, navigation keys

► Local, Company, and Central phonebook support

► Full-duplex Handsfree and Loud speaking

function
► Vibration / 14 different ring melodies

► Easy replacement of handset

► Call list with name and number for 25 calls

► 18 languages and 1 customizable

DE244 DECT Handset

 KAREL DE244 DECT Handset

► 650 mAH Li-Ion Battery

■ Talk time: 16 hr.s
■ Stand-by duration: 180 hr.s
■ Charging time after discharge < 4hr.s

► Physical Appearance
■ Dimensions: 137x52x21.5 mm.
■ Weight: 114 gr. (excl. battery)
■ Protection: IP40
 KAREL DE245 DECT Handset
KAREL DE245 DECT Handset
► GAP/CAP compliant DECT handset
► 2” 240x320 pixel TFT Display with LED backlight
► High quality voice with Wide band audio
► 3,5 mm headset connector
► 3 soft keys, navigation keys
► Local, Company, and Central phonebook support
► Full-duplex Handsfree and Loud speaking function
► Vibration / 14 different ring melodies
► Easy replacement of handset
► Call list with name and number for 25 calls
► 18 languages and 1 customizable
► Programmable soft keys & hot keys
► Bluetooth for headset DE245 DECT Handset

► Messaging
 KAREL DE245 DECT Handset

► 920 mAH Li-Polymer Battery

■ Talk time: 20 hr.s
■ Stand-by duration: 240 hr.s
■ Charging time after discharge < 4hr.s

► Physical Appearance
■ Dimensions: 137x52x21.5 mm.
■ Weight: 114 gr. (excl. battery)
■ Protection: IP44
 Handover & Roaming

LAN/WAN

IP-PBX
IP DECT BS

Handover
Roaming

IP Dect Handset IP Dect Handset

Headquarter Branch Office

 Scalability

► Karel IP-DECT system is highly scalable.

► A simple installation could consist of a single base station with

some handsets. This can be grown in two ways:
1. User Capacity - add more base stations (and handsets) within existing
coverage area to increase capacity for simultaneous calls.*

2. Geographically – add more base stations to new coverage area(s) to

increase coverage area.

 1000 base stations can be connected to single PBX and 10000 handsets can be
registered to base stations in same LAN.

*Each base station can handle up to 8 simultaneous calls.

 Information Security

► Secure IP Telephony Enterprise LAN

 Provides data security over IP

Network with SRTP encryption
over LANs
 All information exchange is IP-PBX
encrypted

IP-Dect
Base Station

Dect
Handset
 Information Security

► Secure “over the air” transmission Enterprise LAN

provides information security over
the DECT radio channel
► All information exchange is
encrypted
IP-PBX
► Conformance with EN300 444
Feature N35 - DECT Forum
 Early encryption
IP-Dect
 Re-keying during calls Base Station

Dect
Handset
IPG Series EPABX Strengths #5
Integration with Other Systems
 What Do We Offer?

EPABX

Cloud
Call
Confer INTEGRATION
Center
encing

Nurse
Calling
System
 Nurse Calling Systems

► The technology driving nurse calling

systems has evolved into a world of digital
and networked IP-based systems that
have helped to improve patient care in
hospitals.
► Karel Nurse Calling Systems creates
flexible, highly reliable & secure nurse
calling systems for hospitals and health
care organizations.
► Karel Nurse Calling Systems continue to
expand their capabilities beyond life safety
provisions.
 Analog Nurse Calling System

► Nurse Calling Panel

► Call Reporting and Notification Software
► Room Control Unit
► Lamp Control Unit
► Patient Hand Unit
► Bed Set Unit
► WC Calling Unit
► Over-door Corridor Lamp
IP Nurse Calling Systems

► Management Server
► Nurse Call Panel
► Room Control Unit 4.3’’ touchscreen
► Lamp Control Unit
► Patient Hand Unit
► Bed Set Unit
► WC Call Unit
► Over-door Corridor Lamp
 Nurse Calling System
How does EPABX interact with Nurse Call System?

1. Alarm triggering from phones

2. Unattended inquiries on NCS trigger call or IM to

phones/DECT handsets
Please see the next two slides for details...
 Nurse Calling System
1. Alarm Triggering from Phones

TYPICAL ALARMS
WHITE: In case of harassment, attack, violence
BLUE: Urgent health issue (heart and respiratory arrest)
PINK: Security (Baby or Child kidnapping)
RED: In the event of fire, explosion, disaster
ORANGE: In case of chemical or harmful substance leak
CONSULTATION: Health support from other units
FACILITIES: Request for immediate cleaning or maintenance

► Each alarm has different number of dialing

► Only authorized staff can make alarm calls

(Specific extensions, optional password protection)

► IVR picks up alarm calls, asks to activate/deactivate an alarm

► EPABX transmits the alarm to Nurse Call System with location

information (Floor, room nr., DECT handset location, etc.)
 Nurse Calling System
2. Unattended Inquiries on Nurse Call System

► Unattended inquiries on NCS from patient rooms trigger calls

or Instant Messages to phones/DECT handsets

■ Attended Inquiry: Nurse call system button pressed in a

patient room, nurse should confirm his/her response to
the inquiry from desk by pressing related button on
nurse call system within a predefined duration

■ Unattended Inquiry: Nurse is absent or unavailable.

He/She has not responded to inquiry in a predefined
duration. NCS sends message to EPABX about unattended
inquiry with room/location information. EPABX sends IM
to predefinded DECT handsets about inquiry with
location information or initiates alarm calls
 Integration with Other Systems
Hospital Management System
► Room telephone billing based on patient check-in / check-out

► Caller ID mapping with HMS

► Telephony users have same authentication (username /

password) with HMS
 Integration with Other Systems
Healthcare Mobility with Hand Terminals
► Connecting the right patient to the right care at the right
time is critically important.
► Healthcare technology solutions connect medical providers
to patient records, caregivers to colleagues and patients.
► Barcode scanning
■ Patient Identity Management
■ Samples tracking
► Collaboration
■ Results on device: Blood sample results, EKG, X-ray , etc.
■ Alarms
► Telephony
■ Karel mobile is installed as an app.
 Integration with Other Systems
Paging (Announcement) System Integration

► Integration with SIP based public announcement systems

 Karel Call Center

KAREL Call Center

KAREL Call Center is an IP based Call Center System that operates

on standard servers, provides simple expansion opportunities, and
easily connects to the installed communication systems.
 Karel Call Center
► Karel IP Call Center platform provides a flexible and cost effective call center solution that includes
all required components to the businesses.

Karel Call Center

IP Network

Supervisor Call Center Operators IP Extensions

VoIP Service
Provider
 Karel Call Center

► Rapid and Flexible Call Distribution

► Advanced IVR - Interactive Voice

Response

► Detailed Reporting

► Integrated Voice Recording

► Call Center – CRM Integration

► Web-based interface

► Effective operator management

► Call Marking
 Karel Call Center
System Features

► Flexible, Scalable, Extensible System

► The system can reach high capacity numbers together with the server numbers used. The table below shows some
approximate values found in simulations with 4 6 Core Processor 32 GB Ram capacities. The server can reach higher
capacities by increasing the number of cores.

► Managed Operator + Supervisor Number: 4.000

► Number of International Line SIP PRI Mixed: 3.500
► Number of Concurrently Logged Operators: 1.000
► Maximum Call Per Hour: 20,000 Karel Call Center
► IVR Number of sub-branches: 250+
► Single Server IVR Licensing: 50
► Supervisor Simultaneous Timed Voice Recording Listening: 35
► Simultaneous Voice Recording: 1.000
► CDR Number of Rows: 10.000+
► Pick Up Group, Redirected Phone: 5.000+
► Time Table: 200+
► 3-Way Conference: 100+
► Waiting in the queue: 400+
 Karel Call Center

► Automatic Call Distributor (ACD)

► Queue Strategies

► Caller Experience

► Dialers

► Adjunct Technologies

► Automated Attendant

► Interactive Voice Response

► CTI / Screen Pop

► Call Recording
 Karel Call Center

► For large scale hospitals, a server based call center is essential

■ Appointment system
■ Ambulance calling service

► Call center should be seamlessly integrated with hospital’s

EPABX. Integration options: IP trunking or TDM trunking such
as PRI
 Karel IPCS

KAREL IPCS

For small and medium-sized companies,

Karel IPCS is the communication solution that provides the basic
Call Center and IP Telephone PBX Functions easily and efficiently.
 Target Group

Up to 100 users requirement for IP PBX,

There is not any request to use advanced call center features, they’d
like to communicate with their customers easily and efficiently,

If there is no need any integration with CRM or accounting programs

etc.

Small and medium-sized companies,

 Karel IPCS Features

Expandable Capacity

In the initial package;

 1 Supervisor (Fixed)

 2 Operator
(can be increased up to 8 operators with additional license)
 20 IP subscriber support
(can be increased up to 100 users with additional license)
 30 Channel Trunk Support
(can be increased up to 60 channels with additional license)

For comparison between Karel Call Center and Karel IPCS: Karel Call Center vs. Karel IPCS
Thank You!

Confidential, (c) 2014-17