JERICHO SAAVEDRA

CSR | VA | Tech Support

I'm enthusiastic, hard-working, self-motivated, and can able to focus on work with
minimal supervision.

Contact Experience
Phone
2018 - 2023
0976-021-5003
THE TALKSHOP PSYCHOLOGY AND COUNSELING CLINIC
Email Virtual Receptionist and Admin Support
jerichosaavedra.nhu@gmail.com
Provide full-cycle Administrative Support
Address Doing inbound and outbound calls
Philippines Answering inquiries through Email, SMS, Chat, and Phone Calls using CRM
Skype Setting an appointment and scheduling
live:jerichosaavedra.nhu Ticketing System and Chat Support

Education
2006
BS in Computer Science
University of Perpetual Help
Skills/ Abilities
Inbound and Outbound Calls
General Administrative Support
Email and Scheduling/ Calendar
Management
Data Entry Skills
Phone and Chat Support
Web Research
Software and Hardware
Installation/ Troubleshooting
Graphic Designing
Web Designing in HTML, CSS and
CSS framework
Knowledgeable in Microsoft Suite
and Google Suite
My SQL
Adobe Photoshop
Corel Video Studio Pro X3
2018 - 2020
SANKEI ENGLISH ONLINE
English Secondary Language Tutor
Teaching, guiding, and monitoring the student's progression in English Language
Making reports and documentations
2015 - 2018
NORDIC HEEL UNLIMITED (Retail Company)
General Warehouse Clerk
Keep records and preparing reports such as;
Inventory and Audit
Monitoring of Merchandise and Non-Merchandise
Pull-out Management
Store to store transactions
Doing transmittal (Delivery Records)
Monthly Reports
2013 - 2015
AMDATEX
Data QA Analyst
Monitoring of On the Market Property List (Australia)
Providing Quality Both Residential and Commercial Properties Information, Analysis,
and Solutions to the Australian property industry.
Preparing for Weekly and Monthly Reports
2010 - 2012
HEALTH RECORDS SOLUTIONS
Voice Transcriptionist
Transcribing voice mails to text message formats through SIMULSCRIBE software.
Troubleshooting Computers, Back office, I.T Documentation.
2009 - 2010
BRITISH EMBASSY
Executive Assistant
Encoding of UK visas applications (Hongkong, Korea)
Filing and validating UK visas applications
Preparing Monthly Reports