Professional Documents
Culture Documents
837-001 PP TRB
837-001 PP TRB
837-001 PP TRB
Transportation officials and professionals will face many challenges in the another an annotated bibliography that can direct
1980s, especially in relation to reduced public funding. Thus, timely and use· interested readers to supplementary readings.
ful analysis of the resources for, and consequences of, prospective transporta-
tion projects will be required. Often, however, analyses do not meet the needs PERSPECTIVE AND DEFINITIONS
of decisionmakers because those doing the analysis do not understand the
dynamics of the policymaking process. In an effort to make transportation
The technical aspects of planning and implementing
professionals aware of the process through which public policy is made, the
policy development process is described, and concepts that may be useful to transportation systems have dominated transportation
transportation professionals are identified. Emphasis is given to literature literature for a long time. The more subtle polit-
sources on the policy development process. Ambiguities in terminology are ical and institutional aspects that in many ways
darified, and a distinction is drawn between policy made through legislative determine whether a program or project will be suc-
action and policy made through administrative and judicial interpretation. cessfully implemented have been tactfully over-
The policy development process itself is divided into three major elements- looked. After all, these were not issues that many
issue identification, policy debate and formulation, and policy implementa· transportation professionals were trained to ad-
tion-and the importance of each element in the transportation context is ii· dress, nor were they, in a period of rapid expansion
lustrated by mini case studies of transportation issues. It is concluded that of transportation systems, of significant concern to
there is a need for research in two major areas: (a) the role of analysis in de· planners who realized that the overwhelming public
cisionmaking and how analysis can better inform the policymaking process and demand for improved mobility (through highway con-
th) how, if at all, the policymaking process can be improved.
struction) would ensure the construction of some
project. However, attitudes have changed dramat-
ically during recent years and, given the increasing
The environment in which transportation profes- likelihood of fuel shortages, could change even more
sionals operate has experienced significant change drastically in the future.
over the past 25 years. These changes reflect not The implications of this changing environment for
only the expanded role that transportation now has the role of the transportation professional are sig-
in meeting environmental, social, and economic ob- nificant. First, in a period of fiscal austerity,
jectives but also the constant flux of power and policies being made by governmental bodies are put-
responsibilities within the political systems that ting new constraints on the type and level of trans-
govern urban areas. Altshuler and curry (_!), for portation investment that will occur in a metropoli-
example, identify five trends that have profoundly tan area, in a state, and even at the national
transformed the "shared-power" system of American level. The transportation professional must play an
urban government as it relates to transportation: ever more active role in informing the policymakers
(a) an expansion of the public role, (b) the de- of the consequences of their decisions. As policy
velopment of a decision process based on consensus decisions on objectives and priorities become more
( in their terms, "consensual federalism") , (c) the difficult to make, it becomes necessary to provide
extension of citizen participation, (d) the quest more effective input into the policymaking process.
for comprehensiveness, and (e) judicial activism and Second, policymaking in the transportation sector
preferred values. Transportation investment has is increasingly influenced by requirements coming
often been called on to solve environmental, equity, from sources external to the transportation sector.
economic development, and other issues, and the For example, federal air quality standards, and a
resolution of such issues has always been poli ti- potentially similar operational objective for gaso-
cized so that consensus played a major role. How- line consumption in a metropolitan area, place defi-
ever, the main difference in today's transportation nite constraints on the types of transportation
environment compared with that of several years ago policies that can be adopted for a region. Thus,
is that the transportation system has achieved a transportation policy is often responding to initi-
certain maturity. A central problem in transporta- atives that are motivated more by environmental,
tion policymaking is thus the mismatch between or- economic development, and equity reasons than by the
ganizations that have traditionally served to create requirements of the transportation sector. The
new infrastructure and the mature systems that they transportation professional must again play an ac-
are now asked to manage. tive role in clarifying these relations and inform-
Transportation analysts who are especially cog- ing those involved in the policymaking process of
nizant of the many political, social, and environ- the limitations they place on decisions.
mental factors that affect their work are many times Finally, the focus of transportation policy has
unaware of how policy in this often rapidly changing begun to shift toward management (in terms of system
environment is formulated. It would greatly ease performance and institutional coordination) of the
the frustration of many analysts who see their work existing transportation system. This focus in most
changed or ignored because of political feasibility cases requires a much more aggressive posture on the
considerations to have answers to questions such as, part of transportation professionals because imple-
How is a policy issue defined? how is it placed on mentation of nontraditional transportation projects
the government's agenda? what influences a deci- faces issues of institutional coordination and
sionmaker 's choice of alternative policies? and how political acceptance. An increasing number of pro-
is the implementation of a policy considered during fessionals are needed who are comfortable serving
the policy formulation process? multiple objectives, are able to operate in complex
The Public Policy Development Process Committee political environments, are able to build or cata-
of the Transportation Research Board feels that some lyze "political" coalitions to achieve implementa-
effort should be made to make transportation profes- tion, can provide expertise in a politically accept-
sionals aware of the process through which public able way, and can operate at different levels or
policy is made. This paper, which represents a problem scales in response to different constituen-
beginning in this effort, is in one sense a descrip- cies (~).
tion of the public policy development process and in Before transportation professionals can effec-
Transportation Research Record 837
tively adopt the roles identified above, they must policy that is made through administrative and judi-
understand the dynamics of the public policy devel- cial interpretation. In some cases both judges and
opment process and the points at which input could administrators find in legislative statements justi-
have a significant impact on action. It is, of fications for action that legislators had never
course, the purpose of this paper to begin this pro- consciously put there, whereas in other cases both
cess of understanding. attempt to resolve difficulties that the legislature
At the outset, a number of terms--policy, policy consciously left for them to resolve. In transpor-
development, policymaker, and policy analysis--need tation, for example, there are often disagreements
to be clarified. Such a task is not as simple as between congressional committees and the U.S. De-
one might expect because there are many disciplines partment of Transportation (DOT) over the "intent"
that are related to the study of policy--e.g., po- of Congress. In 1974, such a disagreement occurred
litical science, sociology, economics, public admin- over the DOT requirement that there be designated in
istration, and planning--and each discipline often each urbanized area an agency called the metropoli-
defines these terms differently. For example, tan planning organization (MPO), which would be re-
policy has been defined in the policy sciences as "a sponsible for coordinating the transportation plan-
body of principle to guide actions" (3). Other ning process. Although congressional legislation
political scientists have defined public- policy as did mention an MPO, it did not require that there be
"whatever governments choose to do or not to do" such a designation. Thus, administrators are con-
(!), "the authoritative allocation of values for the tinually laying down rules for the future, inter-
whole society" (2_), and "a projected program of preting what the law is, what it means in terms of
goals, values, and practices" (!). Others have been action, and what the rights of parties are with
more explicit in their definition: "Policy consists respect to both transactions in progress and pro-
of three parts: (1) the goals, objectives, or com- spective actions. It might be said, then, that leg-
mitments of political units; (2) the means selected islative bodies often establish very general policy
for implelllenting or obtaining these goals; and (3) directions and that administrators influence policy
the consequence of the means, i.e., whether in fact outcomes by implementing those actions that they
the goals are actually realized" (1.), or, along sim- feel will attain the objectives of the legislative
ilar lines, policy is "a statement or action that action. Since such is the case, the link between
produces an allocation and/or expenditure of re- legislative policy intent and administrative policy
sources in such a way as to achieve a specific ob- interpretation is a significant component of the
jective by a specified means" (~). policy development process.
The ambiguities in terminology need to be sorted
out, and the critical distinctions from all relevant POLICY DEVELOPMENT PROCESS
perspectives must be considered before a cogent dis-
cussion on policy can proceed. For purposes of this An exhaustive bibliography on the public policy
paper, policy is defined as a societal objective to development process would have to include books from
which public or private resources have been allo- the fields of political science, sociology, econom-
cated by constitutional, legislative, executive, or ics, public administration, and planning. Such is
judicial action. This definition incorporates the not the intent of this paper. We have identified
previous uses of the term and also reflects the high those sources that convey, in an easily understood
degree to which power and responsibility are dis- manner, a description of the public policy develop-
persed within the governmental structures estab- ment process. Not all descriptions are alike, nor
lished in this country. It should also be noted should they be, since no one policy framework is
that the major areas of action--i.e., constitu- applicable to all situations. However, these de-
tional, legislative, executive, and judicial--are scriptions do highlight many of the variables that
very much related to one another. For example, con- are keys to an understanding of how policy is made.
stitutional, legislative, or judicial action is Although much of the research on the policy de-
often necessary for the executive to have any velopment process is reported in books, in recent
power--i.e., policymaking ability. years several journals have devoted most, if not
With the definition of policy now established, all, of their space to specific policy development
the related definitions fall into place: issues. For example, the journal, Policy Analysis,
has a regular section on the analyst's role in
1. Policymakers--Those who allocate the re- policymaking, and The Public Interest frequently has
sources to attain the objective, a category that, in articles on implementation and organizational is-
the context above, would include legislators, execu- sues, particularly with respect to social programs.
tives, and judges; The Public Administration Review, the Journal of the
2. Policy development--The process by which American Planning Association, and Public Policy
policies are made, which includes the analyses and of ten have articles on the many dimensions of pol-
group interaction that occur prior to a policy de- icymaking and even more articles on the numerous
cision; dimensions of why the results of policy actions did
3. policy analysis--A systematic investigation not correspond with original intentions. On a more
of alternative policy options that enumerates direct theoretical level, Policy Sciences and Transport
and indirect consequences of their implementation Policy and Decision Making often examine specific
and takes into account the social, environmental, issues in the policy development process and relate
intergovernmental, political, and physical require- them to relevant bodies of theory. All of these
ments and impacts of any given policy proposal and journals make useful reading.
its implementation; and very little work is published on the policy de-
4. Policy research--The use of research methods velopment process in the transportation sector.
to measure the worth or performance of a policy or Only recently have academicians and government agen-
program in terms of established criteria, the re- cies started to examine the process of transporta-
sults of which are used to inform the policymaking tion policy development. Such studies as Colcord' s
process and to suggest improvements in policy and on urban transportation decisionmaking (1) and the
policy process content. assessment of community planning for mass transit
sponsored by the Office of Technology Assessment
An important distinction needs to be made between (10) have greatly increased our understanding of
policy that is made through legislative action and urban transportation decisionmaking. However, these
Transportation Research Record 837 3
or important groups on a day-to-day basis as they paper stated that the decision to terminate the
must be to issues of long-term significance for project was "a victory for the people over oppres-
policy," If one accepts the importance of er isis sive government. And it was a triumph of common
management for publicly elected chief executives, sense over social engineering," It is quite clear
then one can better understand why some kinds of from this case that the media played an important
decisions are made. Politicians do not have the role in keeping the issue on the public agenda.
luxury of calculating a long-range strategy for how A similar situation occurred in the case of a
to achieve their goals. The public's perception of preferential lane on the Southeast Expressway, the
the politician's performance is too closely related most heavily traveled highway in the Boston metro-
to the appearance of a smoothly run governmental politan area. Originally implemented as a means of
machinery to allow many elected decisionmakers to handling increased congestion caused by reconstruc-
put much effort into long-run policies. What is t ion of the highway, the preferential lane was
placed on the agenda many times dictates what and accepted by most commuters and the media as a neces-
how policy will be developed. sary restriction on free use of highway space.
In summary, issue identification and placement on Transportation officials had also announced that the
the governmental agenda are important components of lane would not be enforced and instead would rely on
the policy development process in that they define the voluntary compliance of automobile commuters.
what policies will be made. Issues can achieve When the reconstruction was finished, however, these
agenda status in several ways, including constitu- officials decided to continue the lane and also
ency reaction to a threatening situation; political apply strict enforcement so that the BO percent vio-
leadership, for whatever reasons (perhaps political lation rate experienced during the early stages of
advantage or concern for public interest), choosing the project could be reduced. Due to this enforce-
to identify and focus on particular problems; public ment, the violation rate did decline but congestion
official response to some kind of crisis; protest in the remaining general-purpose lanes became intol-
activity aimed at a particular issue; widespread erable. A local newspaper began calling the lane a
publicity by the communications media to define new "flop" and a "war against commuters". When the lane
agenda items or give salience to older ones; and finally succumbed to the political pressure being
forced consideration of specific items by other applied for its termination, the newspaper's head-
governmental actors (e.g., the federal requirement line read "Good News For xway Commuters--Diamond
to address air quality issues). Dies; No Mourners".
The dynamic nature of issue identification is In both the Santa Monica and Boston cases, the
well illustrated in the following example, In De- media played an important role in keeping the issue
cember 1970, Congress wrote into law very rigid alive and making a local or corridor-level transpor-
standards for regulating automobile emissions. As tation issue a regional issue that required action
described by Margolis (15), however, some puzzling at several levels of government.
characteristics of thi~action were the minimum
level of analysis that preceded the decision and the POLICY DEBATE AND FORMULATION
framing of the program rationale in terms of "normal
imperatives presumed to transcend calculations of Much of the research that has been conducted on the
costs and benefits." The issues relating to auto- policy development process has focused almost ex-
mobile emissions were identified closely with the clusively on the component of policy debate and
environmental movement of the late 1960s and created formulation. In perhaps the best expose of this
in Congress a crisis atmosphere to pass legislation topic as it relates to urban transportation,
that showed its concern for this area of rapidly Altshuler (16) follows the evolution of transpor-
increasing public interest. Thus, issue identifica- tation policy since the 1950s and discusses it in
tion was closely tied to a general trend in public the context of the political environment in which it
concern and, given the interplay between politicians has occurred. He concludes that American govern-
who used the issue to further their cause in the ments can spend great sums of money to provide addi-
eyes of the public, greatly enhanced its importance tional services but find it extremely difficult to
on the agenda of Congress. Even though there was implement programs that, although extremely effec-
little scientific evidence to support the final tive, would inconvenience large numbers of voters.
action of the legislators, the fact that automobile Altshuler categorizes and ranks policy and technical
emissions controls became a national issue created innovations in order of political acceptability as
the need for strong action. This is not to suggest follows:
that policy development in this case was simplistic
1. The innovation is one that consumers will buy
or that the issues were not well examined. However,
voluntarily in the marketplace at a price high
the example of automobile emissions standards does
enough to cover its cost.
illustrate well the importance of issue identifica-
2, Among measures that entail some compulsion,
tion and the impetus it gave to legislative action.
the most attractive are those that alleviate widely
Another example of how an issue comes to the
perceived problems at little or no cost and that
attention of policymakers is found in the implemen-
either operate on corporate enterprises rather than
tation of several preferential lanes on freeways in
individual travelers (for example, new-car perfor-
U,S, cities. These cases also illustrate quite
mance standards) or entail the exercise of tradi-
forcefully the impact of the media on issue identi-
tional governmental powers in relatively unobtrusive
fication and maintaining an issue in public aware-
ways (such as traffic management improvements).
ness. During an experiment to implement a preferen-
3. In the next broad category of acceptability
tial lane on the Santa Monica freeway in Los
are measures that entail significant public or pri-
Angeles, the local newspapers opposed the lane ed-
vate cost for the benefits they confer but in a
itorially and consistently printed "horror" stories
manner that permits substantial diffusion and defer-
of lane operation. For example, one day after
ment of the blame.
project implementation, a major newspaper called the
4. The least acceptable innovations are those
project "a worthless bauble ..• ,Instead of carats,
that entail substantial costs or interference with
Los Angeles' s new 'diamonds' [ for Diamond Lane] can established patterns of behavior, imposed in such a
be measured in collisions, confusion, and caustic manner that the blame will fall clearly and ines-
comments from motorists .••. " One day after the capably on the public officials who adopt the inno-
project was ended by court order, this same news- vation.
Transportation Research Record 837 5
Altshuler uses transportation examples to illustrate quo: "They [policy analysts] seek to improve their
each of these categories and succeeds in conveying a idea of present conditions, policies, and objectives
sense of the "political acceptability" criterion by obtaining more information about them •••• they
that makes some government actions more feasible often do so by comparing alternatives all of which
than others. are similar to the status quo." This model of
The literature on policymaking and decisionmaking policymaking presents a limited strategic approach
can be classified in terms of several conceptual (in both the total number of alternatives considered
models of the actual process of making decisions and the estimation of their consequences), has a
(17-~). The school of thought that has become very means orientation, is remedial of short-term prob-
influential in recent years is best represented by lems, and assumes limited coordination and communi-
the work of Simon (21) and his exploration of the cation among the key decisionmakers. As stated by
concept of "bounded rationality". Simon points to the authors (12.), it is a strategy characterized by
the cognitive limits that lead decisionmakers to "apparent inattention to needs for completeness and
look for solutions that are "good enough": co-ordination."
Dror (~) agrees with this description of the
In the real world we usually do not have a choice policy development process. He starts by looking at
between satisfactory and optimal solutions, for group decisionmaking and then relates the "reali-
we only rarely have a method of finding the op- ties" of this decisionmaking to public policymaking
timum.,, .we cannot, within practicable computa- as a whole. For example, one of the characteristics
tional limits, generate all the admissible al- of organizational decisionmaking is that the process
ternatives and compare their relative merits. "includes much bargaining and coalition formation,
Nor can we recognize the best alternative, even in which exchanges of favors, power calculations,
if we are fortunate enough to generate it early, personal relations, and similar variables are often
until we have seen all of them. We satisfice by the most important influence." In support of
looking for alternatives in such a way that we Lindblom's concept, Dror continues by saying that
can generally find an acceptable one after only "most public policy-making tends to follow the line
moderate search. of least resistance, and to limit searching for
alternatives to finding one of satisfactory quality."
Other well-known works on policy debate and for- These characteristics of policy development--
mulation that reflect this school of thought are two bargaining, limited alternatives, incremental ad-
by Lindblom (ll,£1). In both, Lindblom presents a justment, and limited use of expertise--might be
useful explanation of the policy development process useful in describing a "normal" process of policy
and explores the role (and relative influence) of development, but, if Weinberg's thesis of government
interest groups. Although formal mechanisms such as by crisis management is true, another dimension of
committee systems and party organizations do exist policy development must be considered. In relating
to allow policymakers to reach agreement, innumer- her work to previous theories, Weinberg (14, p. 211)
able informal ways are used to achieve mutual ad- states that elected officials "make some calculation
justment. Policymakers often do no more than point of values that transcend each particular situation.
out for each other that the facts are different from A primary value for them is maintenance of public
what they have been thought to be or that a policy support, which no governor knowingly sacrifices to
that one official believes he wants does not ac- the dictates of 'incrementalism', In addition, the
tually serve his own interests. In other situa- theory of muddling through does not take into ac-
tions, however, this bargaining might take on a more count the fact that elected chief executives do not
serious aspect and more substantive items could be always make decisions that only marginally affect
exchanged. policies." In crisis situations, decisions ~re made
Lindblom (23) argues that policy development is and policies are formulated with little time for
an incremental process--i.e., an adaptive strategy extensive study of the issues. The major considera-
of policy development that, in recognizing the tions in most of these cases are the political
necessary compromises that must be made to formulate consequences attached to each action as they relate
an acceptable policy, adopts incremental changes to to key constituency groups and to the general public.
the status quo. Based on this model, Jones (li_)
formulates general characteristics of policy de- ROLE OF LEADERSHIP IN POLICY FORMULATION
velopment that could be used to guide an analysis of
the process. According to Jones, an analyst could Leadership is the forcing function of the policy-
expect to find making process. Leadership can involve analysis and
efforts to allocate resources efficiently, but its
1. Limited information and expertise primary collective function is creation and mainte-
2, cautious initial policy decisions, probably nance of consent, or voluntary agreement of social
directed toward research priorities.
3, variation in problem definition at various Leaders seek consent for policies they prefer and
levels and between units at the same level programs they support. The goals and commitments of
4. Remedies applied to immediate, observable different leaders depend on their personal values,
symptoms their ambitions, the expectations of their many
5, Limited coordination and communication constituencies, and their role and position in the
6, Slight increments in policy policymaking process.
7, Limited public interest and involvement in The way leadership is exercised and the dynamics
decision-making of consent account for the shape, content, and cost
of policy. This point can be illustrated by showing
The analysis that is guided by these characteristics how different leadership roles have shaped trans-
thus tends to be restricted (both in the number of portation policy over the course of recent years,
alternatives weighed and in the consequences of The following discussion focuses on seven leadership
each), means oriented, remedial of short-term prob- roles:
lems, and fragmented.
In a related work, Braybrook and Lindblom (25) 1. Crisis management,
focus on one central model of policymaking--incre- 2, Consultation and craftsmanship,
mental adjustments to the existing policy status 3, Selling,
6 Transportation Research Record 837
restraint, transportation programs could be affected "excesses" of the MBTA. The business community was
significantly. For example, highway and transit applying heavy pressure so that the MBTA would not
facilities that use federal funds as capital might shut down during the Christmas season. Young legis-
have to be maintained and operated with a larger- lators were viewing the issue as an opportunity to
than-anticipated share of local funds. Thus, there further their careers and challenged the positions
may be serious long-term financial liability in of some of their older colleagues. The labor unions
using "free federal funds" if the anticipated level were lobbying against measures that would reduce
of operating and maintenance assistance is not their influence. Throughout the legislative debate,
forthcoming from the federal government. legislators referred to a recently passed voter
If maintaining consent requires increasingly referendum that placed a limit on property tax
stringent fiscal restraint, a shift in some of the revenues as justification for dramatic changes in
leadership roles discussed above would probably also the operation of the MBTA. The courts also played a
follow, as it did in California after Proposition major role throughout the process by declaring some
13. In California, leadership roles styled around actions illegal and thus forcing a resolution of the
program promotion gave way to leadership roles conflict.
styled around fiscal restraint; planning for new Because there were so many groups involved with a
programs and facilities was subordinated to planning large number of divergent views, no consensus could
for cost containment and improved efficiency; medi- be reached and the MBTA actually shut down for one
ated settlements tilted in the direction of cost day for lack of funds. With the shutdown, however,
control, to the disadvantage of public employees; the MBTA "problem" became a crisis and a compromise
and greater emphasis was placed on earning revenues was quickly worked out. The interesting aspects of
through performance, a shift away from allocation this compromise were the following. The fundamental
rules based on fair-share entitlements. problem that had to be addressed, i.e., the funding
As these examples indicate, the same leadership of the MBTA, was not solved in any long-lasting
role can be played according to different rules: manner. Funds were provided to keep the system run-
program promotion or fiscal restraint. Thus, policy ning to the end of the year, but with no change in
can veer more dramatically than incrementalist the funding mechanisms the possibility of another
theory would predict. The constant is the interplay MBTA crisis in the following year was great. Thus,
of leaders performing their collective function of the policy outcome was incremental in nature. The
creating and maintaining social consent. major actors involved in the policy debate all had
In summary, the debate and formulation of policy their own definitions of what the problem was and,
are often characterized by limited information, of course, how the problem should be solved. No
variations in problem definitions, a tendency toward clear leadership role was played by any of the key
incremental change, and a focus on developing a con- actors, and the debate thus often seemed as if it
sensus among key actors and supporting groups. The had no direction. Finally, very little analysis was
role of leadership in this context is thus the crea- conducted on the options that were being con-
tion and maintenance of consent. Given this de- sidered. The compromise was very much a product of
scription of the policy formulation process, the political negotiation and bargaining, and the final
role of analysis becomes one of informing the pro- solution remained open to different interpretations
cess and of providing information that is needed by and legal challenges.
policy leaders to develop a coalition around a par-
ticular issue. POLICY IMPLEMENTATION
A good example of the debate and policy formula-
tion process that often occurs in the governmental Although practitioners and academicians have not
sector is a recent fiscal crisis faced by the Mas- agreed on a precise definition of implementation,
sachusetts Bay Transportation Authority (MBTA), the both seem to agree that for too long the processes,
transit agency that serves the metropolitan Boston problems, and possible paradigms that come into play
region. The MBTA provides commuting services for when a policy is carried out have been ignored.
approximately 200 000 persons daily, many of whom Going one step further, the challenge for policy-
have no other means of transportation. The financ- makers and policy analysts is to make the difficul-
ing of the MBTA service has a long and troublesome ties of implementation a part of the initial formu-
history of conflict between the cities and towns lation of policy. As stated by Pressman and
that receive the service and the state, which runs Wildavsky (ll), implementation "must be conceived as
the MBTA. For the past several years, the cities a process that takes place after, and independent
and towns had budgetary approval power but had no of, the design of policy. Means and ends can be
way of influencing the management and provision of brought into somewhat closer correspondence only by
service without causing the system to shut down, an making each partially dependent on the other." They
action that most politicians were against. Thus, go one step further and suggest ways in which policy
although the cities and towns within the MBTA ser- might be designed to facilitate implementation: "An
vice district had to pay 50 percent of the deficit, appreciation and unpredictability of necessary de-
they had no say in management affairs. However, cision sequences in implementation should lead the
dramatically increasing deficits, a perception of designers of policy to consider more direct means
inept management at the MBTA, newspaper articles for accomplishing their desired ends," and policy-
showing the MBTA to be the most inefficient transit makers should "pay as much attention to the creation
system in the country, and, perhaps most impor- of organizational machinery for executing a program
tantly, a voter referendum that severely reduced tax as for launching one."
revenues to the cities and towns influenced mayors Much of the recent literature on policy implemen-
and other town officials to vote down increased tation has focused on the organizational aspects of
budget requests and thus created the possibility program implementation (28,29). There are several
that the MBTA would go bankrupt. ways to view problems of implementation from an
Given an impasse between the Governor and local organizational perspective. The "rational", systems
officials, the state legislature was called into approach assumes that implementation is always goal
special session to solve the problem and itself directed and value maximizing, that responsibilities
became bogged down in a series of conflicts. Legis- for performance will be assigned to organizational
lators from the western part of the state would not subunits consistent with these objectives, and that
agree to any proposal that did not curb some of the system performance will be monitored and changes
8 Transportation Research Record 837
made to enhance goal attainment. The bureaucratic sure compliance. As a result, the implementation
perspective views implementation as identifying environment has become increasingly more politi-
where organizational discretion is concentrated and cal, and bargaining and other forms of negotia-
what standard operating procedures will be needed to tion have taken on growing importance in the
implement the policy. The organizational develop- implementation process.
ment model says that the implementation process is
necessarily one of consensus building and acconunoda- The policy implementation process is a dynamic
tion between policymakers and implementers, The process that requires the participation of those
last perspective, implementation as conflict and involved with establishing the policy and those
bargaining, focuses on the distribution of power charged with the responsibility for carrying it
within organizations and how this power is mani- out. At the state level, for example, there is con-
fested in the complex series of bargained decisions siderable interchange between legislators as indi-
reflecting the preferences and resources of partici- viduals, legislative conunittees, legislative staff,
pants (lQ,l.!.l • a state DOT staff, and constituent groups. The
Bardach (]1) views the implementation process in important point to consider, however, is that the
a slightly different way. He states that the essen- implementation process shapes the way the policy is
tial implementation problem is "to control and perceived by those who must respond and hence is an
direct the vast profusion of program-related activi- important factor in ensuring a favorable response to
ties carried on by numerous and disparate organiza- or compliance with policy and program directives.
tions and individuals so as to achieve program A useful case in the transportation sector that
objectives, keep costs down, and reduce delay." Al- illustrates the dynamics of the implementation pro-
though some have viewed implementation as a process cess and the importance of the linkages between
subjected to pressure politics (33), as an attempt policy formation and implementation is the promulga-
to mass "assent" (}!) , as an administrative control tion of the transportation system management (TSM)
process (18,~,l.§.l, and as a process of intergovern- regulations by the Federal Highway Administration
mental bargaining (11..), Bardach considers the imple- (FHWA) and the Urban Mass Transportation Administra-
mentation process as a system of loosely interre- tion (UMTA). In an effort to establish at the local
lated games whereby critical program elements are level a process in which short-range, low-cost plan-
withheld from or delivered to the program "assembly" ning activities could effectively compete with long-
on particular terms, One way for analysts to de- range, high-capital planning, and also to strengthen
velop good implementation strategies is to design the role of the MPO in regional transportation plan-
scenarios that answer the questions of what games ning and progranuning, FHWA and UMTA issued a TSM
will be played (e.g., easy money, budget, or fund- regulation that required that the transportation
ing) and how the policy will deal with problems of plan for a metropolitan region consist of a long-
incompetency, variability in the objects of control, range element and an element that addresses the
and coordination. short-range transportation problems of the area and
At a more macro level, Berman (1.Q_) examines the that those projects programmed for construction be
hypothesis that implementation problems stem mostly drawn from these elements. Also included was a
from the interaction of a policy with its institu- unilateral requirement from UMTA that reasonable
tional setting. Berman distinguishes between the progress be demonstrated in implementing previously
macro implementation problem--Le., the attempt of progranuned projects. The MPO was given responsi-
the federal government through policy action to bility for coordinating these activities. The TSM
influence local delivery organizations--and micro regulation was thus intended to bridge policy and
implementation, which is the manner in which these planning at the local level and, it was hoped, to
local agencies respond to the federal actions. As establish a complete tie to action through the proj-
Berman states, federal policy takes place in a ect programming process.
"loosely coupled setting in which (a) many actors The response to these regulations was not en-
interact to determine who gets what, and when, and couraging. One of the principal reasons for the
how, and (b) policy passes through and is transmuted many problems encountered in this program was that
by successive levels of implementing operations." an effective strategy for implementing the TSM pro-
A book by Nakamura and Smallwood (l!!_) provides gram did not exist (39). The field staffs of both
the best overview of the policy implementation pro- UMTA and FHWA were not actively involved in policy
cess. In this book, the authors examine several formation and thus were often unable to answer ques-
components of the policy development process--policy tions from local officials on the content of the
formation, policy implementation, policy evaluation, policy document. No incentives were provided to
and judicial implementation--and examine the neces- regional or local planners to respond in the desired
sary linkages between them to make the overall pro- manner; i.e., no effort was made to develop a pro-
cess successful. As stated in their concluding sec- gram constituency. The ambiguity of the policy
tion on policy implementation, statement also created serious confusion in imple-
mentation and response. In sum, the implementation
The implementation environment is characterized of the TSM program was severely hampered by a lack
by a high degree of diversity, fluidity, and of effort during policy formation to consider the
complexity in terms of actors, arenas, bureau- characteristics of the implementation environment
cratic imperatives, linkages, and compliance and to develop either a policy reflective of these
mechanisms. The formal implementers face the characteristics or a strategy to change them.
task of attempting to coordinate and orchestrate
this environment in an effort to carry out policy CONCLUSIONS
directives that can be ambiguous and diffuse.
Their tasks can be compounded by the need to As the discussion above indicates, the public policy
reconcile their implementation responsibilities development process can be complex and often contin-
with the internal norms that tend to influence uously in flux. The need to understand this pro-
behavior within their own institutional set- cess, however, is great if we expect the political
tings. Additional complexity results from the process to provide the answers to the major problems
growing use of outside intermediaries who are facing the transportation sector. Unfortunately,
relatively inunune to many of the negative sanc- little effort is being made to create this awareness
tions traditionally employed in an effort to en- among the existing transportation community or in
Transportation Research Record 837 9
Program Implementation. Public Policy, Spring 34. D. Bunker. Policy Sciences Perspectives on
1978. Implementation Processes. Policy Sciences,
29. w. Williams. Implementation Analysis and As- March 1972.
sessment. !!!_ Social Program Implementation 35. M. Halperin. Bureaucratic Politics and Foreign
(Williams and Elmore, eds.), Academic Press, Policy. Brookings Institution, Washington, DC,
Washington, DC, 1976. 1974.
30. P. Berman. The Study of Macro and Micro Imple- 36. A. Downs. Inside Bureaucracy. Little, Brown
mentation. Public Policy, Spring 1978. and Co., Boston, 1967.
31. H. Ingram. Policy Implementation Through Bar- 37. M. Derthik. New Towns In-Town. Urban Insti-
gaining: The Case of Federal Grants-in-Aid. tute, Washington, DC, 1972.
Public Policy, Fall 1977. 38. R.T. Nakamura and F. Smallwood. The Politics
32 . E. Bardach. The Implementation Game: What of Policy Implementation. St. Martin's Press,
Happens After a Bill Becomes Law. M.I.T. New York, 1980.
Press, Cambridge, MA, 1977. 39. M. Meyer. Organizational Response to a Federal
33. J. Murphy. The Education Bureaucracies Imple- Policy Initiative in the Public Transportation
ment School Policy: The Politics of Title I of Sector: A Study of Implementation and Compli-
ESEA, 1965-72. In Policy and Politics in Amer- ance. Massachusetts Institute of Technology,
ica (A.P. Sindler, ed.), Little, Brown and Co., Cambridge, Ph.D. dissertation, June 1978.
Boston, 1973.
In 1976, the California Legislature took a bold step toward untangling the They gave the Commission powers for short-range
transportation planning snarl that has characterized Southern California. Be· planning, policy and program development, project
lieving that only a new and innovative transportation policy planning and co- selection and new system development, and resource
ordinating institution could solve the problems, the legislators adopted As- generation and allocation (the power of the purse).
sembly Bill 1246, which created transportation commissions in four Southern This particular blend of powers and institutional
California counties: Los Angeles, Orange, Riverside, and San Bernadino. Of form is innovative, has the potential for making
the four, Los Angeles is the largest and faces the most complex and difficult-
significant public policy impacts, and could become
to-solve transportation problems. The development, structure, authority, and
a model for other urban areas. Reinforcing this
operations of the Los Angeles County Transportation Commission are de·
scribed. The Commission is directed by 10 of the principal county and city perspective is an early Commission staff self-per-
elected officials and one citizen member. Its powers include short-range plan· ception taken from an LACTC staff budget memorandum
ning, policy and program development, project selection, new system develop- of April 26, 1978:
ment, and resource generation and allocation (power of the purse). For South·
ern California, this particular blend of powers and institutional form is innova- The Los Angeles County Transportation Commission
tive and has the potential for making significant public policy impacts. The is a creature of state law. Unlike some volun-
Commission is fully operational and is involved with a solid schedule of activi·
tary agencies, it has a legislative mandate--to
ties. Not all of its major powers are being used, but most are, and the impact
coordinate transportation planning and develop-
is slowly being felt on the decision making process.
ment in Los Angeles county. Many different
reasons are cited as motivating factors for
establishing the Commission. They include the
In 1976, the California Legislature took a bold step need to get the best value for the public's
toward untangling the transportation planning snarl transportation dollar, the need for better inte-
that has characterized Southern California. Be- gration of highway and public transportation
lieving that only a new and innovative transporta- development, the importance of developing a
tion policy planning and coordinating institution realistic transit program supported by this
could solve the problems, the legislators adopted area's political leadership, and so forth.
Assembly Bill (AB) 1246, which created transporta- The important fact is that the Commission
tion commissions in four Southern California coun- exists. There are no precedents for this kind of
ties: Los Angeles, Orange, Riverside, and San transportation policy and programming agency.
Bernardino. Of the four, Los Angeles is the largest Unlike SCAG [the Southern California Association
and faces the most complex and difficult-to-solve of Governments], we are not regional planners;
urban transportation problems. Therefore, its unlike Caltrans [the California Department of
commission warrants particular study as an exper i- Transportation], SCRTD [the Southern California
ment in transportation problem solving. Rapid Transit District], and other implementing
The Los Angeles County Transportation Commission agencies, we are not builders and transportation
(LACTC) is directed by 10 of the principal county system operators. To the Commission is entrusted
and city elected officials and one citizen member. responsibility for policy-setting, programming of
Its political power base was a critical factor in federal and state funds and priority-setting,
the legislative intent of the bill. The state among competing projects. In this sense, the
legislators, out of frustration with a transporta- Commission is truly an experiment in government.
tion policy history often marked by disagreement and This experiment in government is evolving:
lack of coordination and progress, mandated that the defining priorities, allocating funds, establish-
county's key decisionmakers sit together as a single ing relationships.
policy board to discuss, decide, and act in concert.