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By
Thanh-Thuy Nguyen
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Gardner-Webb University
2019
Approval Page
This dissertation was submitted by Thanh-Thuy Nguyen under the direction of the persons listed
below. It was submitted to the Gardner-Webb University School of Education and approved in
partial fulfillment of the requirements for the degree of Doctor of Education at Gardner-Webb
University.
__________________________________ ________________________
Jennifer Putnam, Ed.D. Date
Committee Chair
_________________________________ ________________________
Sarah B. Rabe, Ed.D., LAT, ATC Date
Committee Member
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Dawn McNair, Ph.D. Date
Committee Member
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_________________________________ ________________________
Prince Bull, Ph.D. Date
Dean of the School of Education
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Acknowledgements
I want to thank:
God, for giving me strength, guiding me through this process, and giving me support
Dr. Putnam, my chair, for her patience and guidance throughout this whole process.
My committee, Dr. Bull, Dr. Putnam, Dr. McNair, and Dr. Rabe, for assisting me in my
My family, for supporting me, encouraging me, and providing me strength as I worked to
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Abstract
Traditional courses that utilize formal instruction provide a structured learning environment for
students, though lacking authentic learning experiences and connections to material that is
provided through informal instructional settings. Blended learning methods utilize both formal
and informal learning to enhance student learning. Implementing blended learning methods can
improve student course performance, development of connections with material, and retention of
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course concepts. This study investigated the impact of blended learning methods on course
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performance of students enrolled in college algebra courses and student perspectives on the
STEM Resource Center (SRC), an informal learning setting at a private, co-ed, historically Black
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4-year research university in the southeast United States. The study found that the informal
learning setting (SRC attendance) positively impacted the participants’ course pre to posttest
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performance. Of participants who attended the SRC, perspective data revealed services
effective services from the SRC supporting continued attendance of the SRC. Of the participants
who did not visit the SRC, perspective data revealed feelings that SRC attendance would have
helped increase course understanding and the desire to visit the SRC in the future. Past tutoring
college algebra
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Table of Contents
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Chapter 1: Introduction ....................................................................................................................1
STEM Programs...................................................................................................................1
Situated Learning .................................................................................................................2
Learning Environments ........................................................................................................3
Effectiveness of Blended Methods in STEM.......................................................................5
Problem Statement ...............................................................................................................6
History of College Algebra at the Site .................................................................................8
Purpose of Study ..................................................................................................................8
Research Question ...............................................................................................................8
Setting ..................................................................................................................................9
Methodology ........................................................................................................................9
Significance........................................................................................................................10
Definition of Key Terms ....................................................................................................11
Limitations and Delimitations............................................................................................11
Organization.......................................................................................................................13
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Chapter 2: Literature Review .........................................................................................................15
Situated Learning Theory ..................................................................................................15
Learning Environments ......................................................................................................19
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STEM Programs in Higher Education ...............................................................................23
College Algebra .................................................................................................................27
Historically Black Colleges and Universities ....................................................................30
Learning Environments in STEM ......................................................................................32
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Effectiveness of Blended Learning Methods within STEM Programs ..............................34
Summary ............................................................................................................................35
Chapter 3: Methodology ................................................................................................................37
Role of the Researcher .......................................................................................................37
Research Design.................................................................................................................38
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Appendices
A STEM Resource Center Survey Beginning of Semester ................................................116
B STEM Resource Center Survey End of Semester ...........................................................118
C MTH-131 Pre & Posttest .................................................................................................124
Tables
1 Research Question Matrix..................................................................................................43
2 Participant Information ......................................................................................................46
3 Participant Demographics ..................................................................................................43
4 Research Question 1 Data Matrix ......................................................................................53
5 Overall Participant Pre & Posttest Score Summary ...........................................................54
6 Pre & Posttest Increased Scores Summary ........................................................................56
7 Pre & Posttest Decreased Scores Summary .......................................................................58
8 Pre & Posttest No Change Scores Summary .....................................................................59
9 Pre & Posttest Attended SRC Scores Summary ................................................................61
10 Pre & Posttest SRC Attendance Score Summary by Attendance .....................................63
11 Pre & Posttest: Students Who Did Not Attend SRC Score Summary ...............................65
12 RQ2 Data Matrix................................................................................................................67
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13 Beginning of Semester Survey: Q1....................................................................................68
14 Beginning of Semester Survey: Q1a ..................................................................................69
15 Beginning of Semester Survey: Q1b..................................................................................70
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16 Beginning of Semester Survey: Q1c ..................................................................................71
17 Beginning of Semester Survey: Q2....................................................................................72
18 Beginning of Semester Survey: Q2a ..................................................................................73
19 Beginning of Semester Survey: Q3....................................................................................74
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20 Beginning of Semester Survey: Q3a ..................................................................................75
21 End of Semester Survey: Q1 ..............................................................................................76
22 End of Semester Survey: Yes Q2.......................................................................................77
23 End of Semester Survey: Yes Q3.......................................................................................78
24 End of Semester Survey: Yes Q3a .....................................................................................78
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42 End of Semester Survey: No Q5 ........................................................................................91
43 End of Semester Survey: No Q5a ......................................................................................92
44 End of Semester Survey: No Q6 ........................................................................................93
45 End of Semester Survey: No Q6a ......................................................................................94
46 End of Semester Survey: No Q7 ........................................................................................95
Figures
1 Illustration of action research spiral ...................................................................................42
2 Situated Learning Theory Graphic ..................................................................................102
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Chapter 1: Introduction
associated with increased course workload, demanding hours of daily assignments, and elevated
rigor that can cause confusion for students who lack the fundamental skills of these courses due
to inadequate preparation from previous educational experiences. Courses that provide a variety
of opportunities and environments for students to grasp necessary concepts can avoid such
discouraging norms. Some programs provide a unique opportunity, such as STEM Resource
Centers (SRCs), centers designed to assist students with further understanding and application of
concepts in STEM courses. SRCs are considered informal learning environments that can
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provide students an opportunity to receive assistance on homework and assignments to further
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support the mastery of concepts taught in the classrooms (Franco & Patel, 2017). These informal
learning centers are intended to promote and support learning among students interested in
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STEM subjects and to encourage various populations to pursue careers in professional STEM
fields. Many universities offer campus SRCs including, but not limited to, the University of
Edwardsville. Traditionally, formal learning environments found in typical classrooms can leave
students with weak foundations in STEM and students with different learning styles lagging
STEM Programs
engineering, and math content areas and can provide formal and informal learning environments
to assist students by nurturing and appealing to various forms of learning. Aiming to encourage
students to pursue careers in STEM fields, STEM programs attempt to address learning concerns
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associated with the understanding and application of course content. It is important that “STEM
background and training … start early in education systems in preparation for college-level
study” (An, 2013, p. 3). STEM programs can assist in the development and understanding of
foundational concepts for students early in academic endeavors and encourage continuation of
support in STEM academic pursuits, leading to hopeful successes in future STEM career paths.
Harper (2018) reported that Historical Black Colleges and Universities (HBCUs) lacked
academic support for students within STEM fields. Through a government-funded program,
Title III Activity 5, many HBCUs were funded to develop SRCs in an effort to provide support
for students in need of initial development and further growth in STEM concepts (U.S.
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Department of Education, 2017). SRCs deliver diverse and individualized approaches in
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learning to ensure students are able to meet and maintain course expectations while engaging
reports where professors seemed more concerned with personal research agendas than student
performance (Denson, Austin, & Hailey, 2013). This student perspective is reinforced when
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courses are taught with one-way lectures and little independence to accommodate various
learning styles, leaving students feeling frustrated with STEM courses (Whalen & Shelley,
2010).
Situated Learning
Situated learning proposes that knowledge acquisition depends on the function, context,
and culture of the activity (Stein, 1998). Situated learning emphasizes the great importance of
social interactions on the student and the learning process. Knowledge must be presented in an
authentic context where normal application would occur, and learning necessitates social
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interaction and collaboration. These principles of situated learning guide educators to provide
students with more meaningful experiences, thus enhancing student meaning of the material.
The ability to apply such principles can be quite challenging for many educators due to the
nature of situated learning. Situated learning tends to occur unintentionally rather than
deliberately (Allen, 2005). Due to the adaptability of situated learning, environments that
provide additional informal learning experiences can encourage mastery of course concepts.
Learning Environments
(p. 141) and previously prepared by the course developer. Formal learning traditionally occurs
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in the classroom, with instructor facilitated learning. Berg and Chyung (2008) compared formal
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learning to riding a bus: “The route is preplanned and the same for everyone” (p. 230). Formal
learning can be easily identified through predetermined assessments resulting in course grades
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throughout the semester. The formal learning structure is a necessity for students to understand
course expectations and affords students the opportunity to reach instructor determined learning
introductory course material understanding and provides consistent and structured activities is
considered mapped curriculum. Mapped curriculums provide students a sense of ease and
focused on knowledge, oriented on tasks, and aligned to student learning goals. This curriculum
redundancies, and misalignments for purposes of improving the overall coherence of a course of
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study” (Great Schools Partnership, 2013, p. 1). The learning environment created by mapped
learning and includes not only taught material but also the interaction of participants (Folkestad,
2006). Unlike formal learning, informal learning is not sequenced beforehand and there is no
formal instructor. Informal learning is the result of an individual’s desire to voluntarily advance
personal knowledge through assistance of others outside of the traditional classroom (Folkestad,
2006). Students who participate in informal learning are often internally motivated and excel in
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courses due to the ability to excel in informal settings. Song and Bonk (2016) stated many
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factors contribute to self-motivated learning, for example, “freedom and choice; control; and
interest and engagement” (p. 1). STEM informal learning settings must “encourage awareness of
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STEM, offer academic enrichment, have trained and efficient instructors, and support the
If formal learning is similar to riding a bus, as described by Berg and Chyung (2008),
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then informal learning is like riding a bike, “the individual determines the route, pace, etc.” (p.
230). Informal learning environments, especially in online settings, allow students to self-
determine when and what to study. Allowing choice supports students in retaining more
information and making connections throughout the learned content (Abdeljabbar, 2015).
Informal learning provides a chance to meet a greater range of student needs than formal
learning; such as the needs of friendship, information, and trust (Jopp, 2005). Informal learning
is an opportunity for students to be freed from formal learning and fully grasp the concepts
Blended learning methods. Formal and informal learning environments are not
adversaries, but rather allies complementing one another. Formal and informal learning maintain
combination of the concepts from both formal and informal learning. In order to maximize
learning, instructors should support the use of formal and informal learning concurrently.
Globally, there are more professors utilizing blended methods that combine both formal and
informal learning throughout the semester (Lebenicnik, Pitt, & Starcic, 2015). The concurrent
use of both environments allows students to learn material (formal learning) and become
“intrinsically motivated to learn” (Bowker, 2010, p. 1) more outside of the classroom (informal
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learning). Reed (2016) discovered students appreciated and preferred blended methods of
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teaching over traditional face-to-face courses. Through conducting studies on blended learning,
Reed discovered this method of teaching “allowed instructors to maximize learning opportunities
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by taking advantage of face-to-face time in terms of interacting with students during activity and
lab times by minimally lecturing” (p. 82); allowing students opportunities to engage in self-
guided learning outside of the classroom. Blended learning is both efficient and beneficial for
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Abdeljabbar (2015) postulated, courses using blended methods “are the most effective in
improving success and retention rates” (p. 101). Courses utilizing blended methods tend to
experience higher rates of student success and knowledge retention. Success rate and increased
knowledge retention may be due to the ability of blended methods to provide various learning
styles, offering opportunities to learn through more comfortable and individualized environments
that enable information to settle deep within student understanding (Abdeljabbar, 2015).
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Blended methods can be particularly effective in STEM courses by allowing teachers to use
“informal ways of knowing and argumentation in the classroom and use them as starting points
into more traditional mathematics concepts and principles” (Baker, 2011 p. 5). Student ability to
connect with learning material is increased, leading to initial interest in the content, before
moving on to continued formal learning led by the instructor. Blended methods allow instructors
Problem Statement
Denson et al. (2015) stated, “it is estimated that during their schooling years 86.7% of the
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students’ time will be spent outside the classroom” (p. 11). As college students become
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increasingly occupied with additional responsibilities such as parenting, jobs, and extracurricular
activities, less time is available for academics, particularly in structured formal learning
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environments. Currently, four of every five college students work part time, with most
averaging around 19 hours of work per week (Kingkade, 2017). Increased numbers of students
work to help pay for college tuition and other expenses of higher education (Kingkade, 2017).
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Besides employment, numerous students are parents as well; over 4.8 million students are raising
at least one child while pursuing a college degree (Gault, Cruze, Reynolds, & Froehner, 2014),
highlighting about a quarter of undergraduate students are parents. Raising children is no simple
feat and requires a great deal of time and money (Gault et al., 2014). With decreasing time
available for academic pursuits, students could benefit from blended learning methods due to the
accessibility to students and offering a chance to grasp and understand course material outside of
the classroom while accommodating busy schedules. With the rise of busy college students,
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STEM programs need educational reform to “attract a diverse workforce” (Denson et al., 2015,
recruitment into STEM programs (Denson et al., 2015). Some students have expressed
displeasure with STEM courses taught through one-way lectures, allowing for less time for
different learning styles to be accommodated (Denson et al., 2015). Many students reported
experiencing frustration or disappointment, often dropping courses and withdrawing from STEM
majors (Whalen & Shelley, 2010). As STEM continues to be a necessity in developing societies,
the need to efficiently instruct content and ensure students connect with the subject is vitally
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important for future employers.
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Minority performance in STEM programs. The National Center for Educational
Statistics (2009) conducted a study that revealed “of the 73% of students who declared a STEM
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major at the beginning of their postsecondary education, 36% did not remain enrolled in, or
graduate from a STEM field” (pp. 10-11). This startling statistic revealed many students within
STEM programs do not matriculate within the degree and therefore do not pursue employment in
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STEM fields. Krueger (2008) found, at a site similar to the study site, “50% of students enrolled
in developmental mathematics courses were from minority groups and that after two years, 72%
either dropped out of college or had not completed developmental mathematics” (p. 1). Minority
students appear to struggle in STEM courses due to a variety of factors. Low success rates in the
field of STEM for minorities may be due to the nearly exclusive use of traditional formal
learning without the blended inclusion of informal learning (Blair, 2011). Conversely, Blair
(2011) stated major factors of successful minority passage rates in STEM are possession of
College algebra courses were previously a part of, and taught within, the STEM College
at the study site. A change occurred where college algebra courses were realigned under the
University College instead of the STEM College. The University College focused on guiding
freshmen students towards academic success rather than on career preparedness, which was the
focus of the STEM College. With the transition of college algebra to the University College, the
curriculum was redesigned as a foundational course to support students with weak mathematics
skills. This redesign in curriculum reduced the emphasis on critical thinking and higher level
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problem-solving skills of the course, previously present when part of the STEM College.
Purpose of Study
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The purpose of the study was to investigate the impact of blended learning methods on
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student performance in college algebra courses. Understanding the impact of the utilization of
blended methods of formal and informal learning can contribute to improving student
understanding and performance in mathematics courses. The results of the study will inform the
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teaching methods of mathematics instructors along with improving resources provided by STEM
Research Question
The overarching research question the researcher investigated was, “What is the impact
Historically Black College and University in the southeast United States?” Specifically,
2. What are the perceptions of students enrolled in college algebra on the STEM
Resource Center?
Setting
The study was conducted at a private, co-ed, historically Black 4-year research university
in the southeast United States. The university was affiliated with the Presbyterian Church and
was accredited by the Southern Association of Colleges and Schools. The university was labeled
descent. The SRC was available for students to receive help on homework, supplemental
instruction, peer tutoring, and workshops in STEM subjects. The SRC had been open since fall
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2017, and its predecessor, the Math Resource Center, had been open from 2012 until the creation
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of the SRC in 2017. The SRC allowed student walk-in appointments and the use of peer tutors
from the STEM College. The SRC’s availability to all students, regardless of major, was
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introduced and invitation was extended in all introductory STEM courses, such as college
algebra.
Methodology
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The researcher used a mixed methods convergent parallel approach for the study to
examine both quantitative and qualitative data on the impact and perception of the SRC on
student performance in college algebra courses offered at the university. The quantitative data
consisted of participant performance on the course pre and posttest and frequency of visits to the
SRC during the spring 2019 semester. The qualitative data consisted of participant perception
surveys completed by participants enrolled in the college algebra courses used during the study
and involved both participants who did and did not utilize the SRC. The quantitative data on
student performance and qualitative data on student perceptions were compared between
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participants who visited the SRC and those who did not. Through data collection, the researcher
analyzed the impact of blended learning methods (use of the SRC while enrolled in STEM
recommendations for implementation of the use of the SRC in other mathematics courses, and to
education in order to fulfill the need to support diverse populations in STEM careers.
Significance
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differentiation’s contribution to the improvement of student learning in math courses (Sun, Xie,
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& Anderman, 2018). Math is vital in most majors as a general education requirement; therefore,
courses. Students express displeasure with mathematics courses due to the rigorous amounts of
work and what can be deemed to be difficult lectures (Sun et al., 2018). It was envisioned that
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and confidence which in turn leads to better academic knowledge and understanding” (Bowker,
2010, p. 2). By exploring the impact of the SRC alongside formal learning, the researcher
intended to improve the experiences of students in STEM courses and gain further insight into
and/or math departments are better prepared to make decisions concerning utilization of a
learning model most beneficial to HBCU students. The research findings were intended to
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provide support for increased funding for blended and informal learning programs such as the
SRC and data supporting blended learning and implementation of informal learning with
traditional methods of instruction. Data collected provided insight into the impact of blended
learning methods on students with various learning styles and abilities to thrive in STEM
courses.
Blended learning methods. Learning environments where students take an active role
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Formal learning. Previously sequenced by the course instructor leading and organizing
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activities; focused on working towards accomplishing instructor determined learning objectives
opportunities of learning arising without the presence of a formal instructor (Schürmann &
engineering, and mathematics; typically including educational activities across all grade levels—
from preschool to postdoctorate—in both formal (e.g., classrooms) and informal (e.g.,
Student performance. Student performance will be gathered through pre and posttests
Limitations. Limitations are factors or influences over which the researcher lacks
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control during the research process (PhDStudent, 2019). Such influences can restrict the selected
methodology and conclusions of the study. The limitations of the study included
responsibilities of the researcher at the target site. Generalizability is a limitation. The research
was conducted within a small private HBCU; and due to this constraint, most of the participants’
demographics such as race and economic status lacked variance. The majority of the population
was African American students who came from low to middle-class families.
The SRC was an example of an auditing environment within the university. An auditing
environment is an environment where the results of certain activities will be evaluated and
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measured. “The auditing environment includes three subgroups that are a part of the process: the
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external regulator, audit firm partners, and audit firm internal reviewers” (Johnson & Higgs,
2014, p. 10). The researcher was the internal reviewer of the SRC, and such a role was a
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limitation of the study. The role of an internal reviewer can “influence an expert’s judgment”
(Johnson & Higgs, 2014, p. 2) as well as impact data collection. The researcher was the SRC
coordinator and therefore responsible for planning, organizing, and observing the activities of the
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center. Ordinarily, peer tutors were hired and performed the majority of the duties of the SRC,
though there could have been instances where the SRC was understaffed; and during these times,
the researcher would have been required to act as an SRC tutor. This role had the potential to
influence the research and data collection. Due to this required responsibility, the researcher
worked to avoid incorporating personal biases into the data collected based on personal
experience in order to circumvent unduly influencing the results of the research. To counter this
interference, the researcher did not act as an instructor of the college algebra courses during the
course of the study. Researching the courses taught by colleagues of the researcher allowed
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further avoidance of interference and application of bias in the data collection and analyzation
process. If the researcher were to act as the instructor of the courses, there could have been a
direct influence on the participants and such circumstance could have proposed ethical concerns.
2019). A delimitation of the study was informal learning. Informal learning was determined not
to be the sole learning method of the study due to the prevalence and inability to avoid formal
learning in mathematics courses in higher education. There were no exclusive opportunities for
informal learning in mathematics resulting in college credit for the course. This exclusion
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required the examination of blended methods, a mixture of both formal and informal learning.
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An additional delimitation was only one mathematics course was selected for the study.
The course, MTH 131-College Algebra, was offered during the semester of the study and had
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multiple sections, allowing feasibility for comparison of formal and blended methods. MTH 131
was an introductory mathematics course, meaning many students were mostly freshmen,
allowing investigation of a more homogenous population. The SRC was historically utilized
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most often by freshmen during introductory STEM courses. These delimitations guided the
Organization
effectiveness of blended methods, and the setting of the study were described in order to clarify
the selection of analysis of blended methods in STEM courses. The statement of the problem,
purpose of the study, and the research questions were stated in order to support conducting the
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research. The methodology of the study and supportive literature were provided. Definitions of
key terms, limitations, delimitations, and significance of the study were provided to ensure
contextual understanding.
guide the study, and research recommendations. Further explanations of STEM and blended
learning methods, specifically with minority populations, are provided. The SRC and its role as
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historically dynamic subjects, especially involving STEM programs. STEM learning sites
possessed a unique climate where “academic optimism and organizational citizenship behavior
indicated positive relationships with student engagement and student achievement” (Franco &
Patel, 2017, p. 12). With innovative teaching methods, STEM programs were envisioned to
promote academic success and social support for all STEM major students. STEM programs
have encountered difficulties, limiting the effectiveness of achievement of student learning goals.
Such difficulties include gender, race, and general student interest in the subjects
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taught. Women and minorities are often unaware of the resources available to provide support in
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pursuing STEM careers, and this lack of information can influence the selection of an academic
major not involving STEM-focused programs (Wang, Lee, & Prevost, 2017). Numerous
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programs and surveys have been developed to assist researchers in developing a greater
methods with proven success among the intended student population. The literature review
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defines and illustrates how STEM learning environments differ from general learning
phenomenon rather than the action of individual acquiring general information from a
decontextualized body of knowledge” (para. 1). Situated learning theory generally refers to
individuals furthering knowledge through activities and practice in authentic contexts, usually
unintentionally rather than deliberately. This learning theory assists student understanding of
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material
by embedding subject matter in the ongoing experiences of the learners and by creating
opportunities for learners to live subject matter in the context of real-world challenges,
knowledge is acquired and learning transfers from the classroom to the realm of practice.
Further, this idea allows students to practice expected levels of understanding and promote
participation within activities and groups to be more meaningful. Leaping from learning in the
classroom to practicing material engages student conception beyond rote memorization, allowing
for creation of deep connections with course material. The resulting profound connection allows
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the material to resonate with students, enhancing understanding and retention (Stein, 1998).
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Allen (2005) stated, situated learning has at minimum two requirements: “forge person
who now identifies with the community of practice” (p. 8) and “create an environment ‘where
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knowing is inherent in the growth and transformation of identities and it is located in relations
among practitioners, their practice, the artifacts of that practice, and the social organization … of
the community of practice’” (Lave & Wagner, 1991, p. 122). Situated learning theory supports
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learning from the environment and not only the classroom. This idea postulates learning is not
solely affected by the instructor and coinciding lecture but by the environment(s) in which the
students learn as well, underlying the effectiveness of blended methods. Blended methods utilize
both formal and informal learning environments to provide students a plethora of encouragement
through various avenues. Situated learning goes past the traditional learning taught in most
classrooms and considers the effects of learning from practice and various learning environments
(Allen, 2005).
Key features of situated learning. Many researchers of situated learning have agreed
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