Professional Documents
Culture Documents
MOD5 Communicating With Peers
MOD5 Communicating With Peers
FACILITATION GUIDE
Acquiring correct and complete information on ASRH in the Philippines is essential for every peer educator. Conveying ASRH information to peers and
motivating them to adopt healthy behavior requires another set of skills -- communication skills. This module familiarizes learners to the different styles
of communications and builds their skills on formulating assertive, respectful remarks and responses, and on carrying out dialogues in small and big
groups. This module will run for 6 hours.
Learning Objectives: At the end of the module, learners are able to:
1. Demonstrate effective communication techniques and strategies on:
a. Disseminating ASRH information to peers in small and large groups;
b. Facilitating learning sessions;
2. Recognize the need to become critical, patient, a good listener, respectful and non-judgmental to peers.
ACTIVITY 5.1. Peers Influence Your Life (Small group activity, big group discussion)
1. Invite the participants to sit in a circle. Explain that Were you surprised at the things People, especially young ones, are often Ask for volunteers to:
they will be doing an exercise to understand the you have learned from your deeply influenced by their peer group.
influence their peers can have on them. peers? Why or why not? However, most of the time, this influence Discuss how peers
2. Ask the participants to divide into groups of 4-5. is very subtle, and they are not noticed in influence them both in
3. Ask each group to do the following: Have you ever reflected on the their behavior, attitudes and skills. Peer positive and negative
Reflect for some time in your group. influence your peers have on influence also exerts pressures. At times, ways; and
Discuss and list (on one side of a flipchart paper) you? Why or why not? many people end up doing things they
the things you have learned from your peers, would not have done on their own. What positive influences
both negative and positive (for example, new How do you feel about the ways of peers can be used in
phrases, dressing style, mannerisms, habits in which you have learned This exercise provides many opportunities peer education.
etc.). things from your peers? for discussion on the pros and cons of
Against each item on your list, write how you peer influence.
learned it from your peers. What are the positive things
Allocate 30 minutes for this exercise. that you have learned from your The aim of a peer education program is
4. Ask the different groups to share their output in peers? often to reinforce positive behaviors, to
the big group. As each group presents, encourage develop new recommended behaviors, or
the other groups to ask questions, seek for Are there some things you to change risky behaviors in a target
clarification. should avoid learning from your group.
peers? What are they? Why
should you avoid them?
ACTIVITY 5.5. Identifying Qualities of a Peer Educator (Individual activity, ranking of flash cards)
1. Invite the participants to sit in a circle. How did you feel about the Listed below are some qualities that need In slips of paper, write
Developed for Y-PEER Pilipinas, May 31, 2016
Teresita Elegado, Consultant
PARTICIPATION REFLECTION GENERALIZATION APPLICATION
2. Explain that a peer educator must have or develop activity? to be developed by a peer educator in each of the qualities listed
qualities that allow him/her to work with people. order to be effective in his/her work: in the previous column.
This exercise will enable the group to discuss and What did you learn from it? Ability to keep updated about new Fold the papers and place
list the essential qualities for a good peer information and knowledge on ASRH; them in a small box with a
educator. What are your reflections on the Ability to listen and communicate cover.
3. Ask each participant to take a flash card and a qualities of a peer educator? effectively;
marker. Ability to deal with emotions and Ask participants to stay in
4. Ask them to close their eyes. You might want to Are they easy or hard to difficult situations; the circle. Then give the
play some soft music on a tape recorder. achieve? Why are they easy or Non-judgmental attitude and ability to box to anyone in the circle.
5. Explain that everyone should think of a person hard? express emotions; Instruct that while music is
they love and can talk with. Adaptive and flexible nature; being played, the box
6. After 5 minutes, ask them to open their eyes, and Ability to encourage and provide should be passed around
write the one quality they like the most in the support; the circle.
person they just thought of. Ability to lead by example.
7. Ask them to place their respective cards on the Ability to keep confidences and foster If music stops, the person
floor after they finish writing. trust. holding the box will take
8. Invite the participants to read the cards and group Ability to look at things from various one folded slip of paper,
the cards that are similar. perspectives. silently read what is on the
9. Ask them to arrange the cards in a vertical line on paper, move to the center
Ability to make decisions and
the floor. of the circle and act out
encourage others to do so.
10. Ask each participant to take as many without what is written on
stones/seeds/leaves (marker) as there are cards. the paper without saying
For example, there may be 6 cards on the floor any word or making any
so every participant must have 6 markers. sound (mime).
11. Start at the top of the vertical line. Ask the
participant to think for a moment and place one Ask the others in the circle
marker in front of the card if they feel that they to guess what quality of a
possess that quality. If someone feels that s/he peer educator was acted
does not possess that quality, they should not out.
place their marker against it.
12. Finish marking all the qualities in this manner. Continue until all papers
Invite the participants to sit in a circle around the inside the box are taken
display, and facilitate a discussion based on what and all the qualities of a
you observe. For example, card number one may peer educator are acted
have as many stones as there are participants. out and correctly guessed.
This means that everyone thinks they have the
quality written on that card.
13. Ask how this quality can help them in their own
Developed for Y-PEER Pilipinas, May 31, 2016
Teresita Elegado, Consultant
PARTICIPATION REFLECTION GENERALIZATION APPLICATION
lives and when helping their friends.
14. Cover all the cards in this manner. Sum up the
discussion and the results of the exercise, by
emphasizing the importance of those qualities
for a peer educator
ACTIVITY 5.6. Did I Say That? Different Styles of Communication (Self-assessment, big group discussion)
1. Introduce the activity: What did you learn about your Knowing how to express yourself so that Ask for volunteers to
Today we will learn about different styles of own style of communication? you are understood, and being able to discuss:
communication. understand what other people are trying
Especially if we feel at all uncomfortable in a What does it mean to to say, are important and empowering What does it mean to have
situation, we may not communicate clearly and communicate effectively? skills. different styles of
in the way we want to. • These skills can help you develop communication?
What are some reasons that we might have Would it be useful to learn how relationships that are based on mutual
trouble expressing our wishes in the best way? to communicate assertively? understanding and satisfaction. What are the implications
[Probe for the following reasons and write them • They can help people resolve conflicts of this on peer education?
on the board:] What are the things you have respectfully and without violence.
I don’t know how to express myself clearly. learned about communicating • These skills can help you feel good about
I’m afraid that the other person will think with peers? yourself and about your relationships.
poorly of me if I don’t agree.
I’m afraid that I won’t be listened to anyway; People have different styles and skills in
that what I say won’t matter. communicating.
I’m afraid that I might lose my temper. • Different cultures vary in terms of their
I find it easier to rely on intimidating the oral and expressive tradition.
other person. • Communication styles also depend on a
First, we will look at the difference between person’s individual temperament and the
aggressive, passive, and assertive communication style that he or
communication. Then you will fill out a she learned as a child.
questionnaire about your own style of • Gender norms often affect a person’s
responding in an uncomfortable situation. ability and style of communicating. Men
What do you think is the difference between and women may communicate in different
communicating passively and communicating ways.
aggressively? What do we mean by “assertive” • Strengthening personal communication
communication? [Probe for: being honest; being skills can help people to convey their
direct; speaking about your feelings and needs; opinions, needs, and feelings clearly.
using assertive body language; speaking for you; • People can develop the ability to
communicating clearly but without communicate effectively and comfortably
ggressiveness.] across cultural and other divides.
Developed for Y-PEER Pilipinas, May 31, 2016
Teresita Elegado, Consultant
PARTICIPATION REFLECTION GENERALIZATION APPLICATION
What does it mean to communicate
indirectly?[Probe for: not being totally passive, If one person is perceived as having less
but failing to be direct ] “social power” or social status than
2. Ask the participants to form pairs and pass out (or another, this perception may profoundly
prepare to read aloud) the “Analyze This affect his or her ability and style in
Response” worksheet [see Materials for communicating.
Facilitators, pages 16-17]. Explain:
With your partner, read the description of the Most people can learn effective
conflict situation in the left column. Then read communication skills. With practice
the various responses in the next column. For everyone can communicate more
each response, check off whether that response effectively.
is aggressive, passive, or assertive. For Conflict
5, make up a conflict-situation statement and
different kinds of responses.
3. Review each conflict and ask students to provide
the correct answers and to comment on how it
feels to hear the aggressive response compared
with the assertive one. (Answer Key: Responses a,
f, i, and k are aggressive. Responses c, d, and h are
passive. Responses b, e, g, and j are assertive.)
4. Pass out the “Self-Assessment” worksheet, and
ask students to fill it out for themselves.
(Alternatively, write the statements and the
possible responses on the board, read them aloud,
and ask students to note down their own
responses.
Verbal behaviors
Asking for clarification to make sure that you
understand the speaker
Showing interest in hearing more (for example,
“Tell me more about that . . .”)
Validating the speaker’s feelings (for example, “I
can understand how you feel.”)
Validating the speaker’s ideas (for example,
“Good point.”)
Avoiding making any statements that make the
speaker feel judged as inadequate
Thanking the speaker for trusting you to share
what is on his or her mind
8. Have students form groups of three to practice
active listening. In each group, ask one person to
speak for two minutes on any topic that he or she
can speak about comfortably. Ask the second
person to do active listening, and the third to
observe and give feedback on both the listener
and speaker. After two minutes, rotate roles. After
another two minutes, rotate the roles.
Scenario 1
Your friend has suddenly become very withdrawn and sad. S/he has stopped participating in group
activities and spends most of his/her time alone.
Scenario 2
Your friend is unable to concentrate in the classroom, if he is not absent, and plays truant. You have
observed that s/he is becoming very erratic and showing signs of weight loss.
Scenario 3
Your friend is constantly worried about his/her weight. S/he avoids eating and stays away from group
activities like picnics and parties.
Scenario 4
Your friend has been indulging in unprotected sexual activity and is now worried that s/he may be HIV
infected.
Scenario 5
Your friend is pregnant. She is unmarried and scared about her future.
Scenario 6
Your friend is married and contemplating divorce.
When I am in an uncomfortable situation with someone whom I do not view as my equal, I tend to be:
a. Passive
b. Assertive, respectful
c. Aggressive
d. Indirect or manipulative
e. I cannot answer this because I view everyone as my equal.
One of you will be the “speaker” and one of you will be the “listener.”
SPEAKER: Develop a script based on an imaginary situation. Select either: (1) something that (you are
pretending) happened to you that you think was unfair; or (2) a wild plan or idea you (are pretending to)
have that you are excited about. For the skit, you want to express your experience or ideas and the
feelings you have very clearly. You will spend several minutes trying to talk with your partner about this,
trying to be heard. Plan to speak for two to three minutes.
Respond according to the way your partner is listening to you. If you feel that he/she is not listening to
you, show your frustration, raise your voice, or respond in whatever way might feel natural in such a
situation. If the other person is listening carefully and respectfully, behave accordingly.
LISTENER: You are a POOR LISTENER. When the speaker is trying to talk to you, demonstrate poor
listening skills. Your job is to use as many of the negative verbal and nonverbal behaviors as you can
from the list below:
Nonverbal behaviors:
• Frowning
• Looking dismissive, rolling your eyes toward the sky
• Shaking your head as if to say “no”
• Showing impatience — looking or moving away, looking bored or uninterested, yawning
Verbal behaviors:
• Interrupting the speaker, starting to talk about yourself or changing the subject
• Expressing negative judgments of the speaker (such as “Wrong!” or “That is a dumb idea.”)
SPEAKER (Instructions are the same as for skit #1): Develop a script based on an imaginary situation.
LISTENER: You are an ACTIVE LISTENER. When the speaker is trying to talk to you, demonstrate active
listening skills. Your job is to use as many of the positive verbal and nonverbal behaviors as you can from
the list below:
Nonverbal behaviors:
• Maintaining eye contact
• Nodding your head (as if to say “yes”)
• Leaning in a bit toward the speaker to show that you are listening
• Offering a smile or a pat on the back
Verbal behaviors
• Asking for clarification to make sure you understand the speaker
• Showing interest in hearing more (for example, “Tell me more about that…”)
• Validating the speaker’s feelings (for example, “I can understand how you feel.”)
• Validating the speaker’s ideas (for example, “Good point.”)
• Avoiding making any statements that make the speaker feel judged as inadequate
• Thanking the speaker for trusting you to share what is on his/her mind
Use the following statements to prompt assertive responses. Sample responses are also included below
in case your students have difficulty arriving at an appropriate response.
1. Prompt: “Will you let me copy your test? The supervisor won’t know.”
Sample Response: “Sorry. I do not believe in sharing test answers.”
2. Prompt: You see your supervisor from work and want to ask for a raise.
Sample Response: “Supervisor, I would like to speak with you about a raise that I think I have
earned.”
3. Prompt: Tell your father you wish to continue in your work next year, despite his wishes.
Sample Response: “Father, I respect your views, but it is extremely important to me to continue my
work. I want to discuss my reasons with you.”
4. Prompt: “Why don’t you like sports like everyone else does? What’s wrong with you?”
Sample Response: “Everyone is different. I enjoy reading and music.”
5. Prompt: “Come hang out with us behind the old factory; the police never go there.”
Sample Response: “No, thanks. I’m not interested.”
6. Prompt: “I’m the mayor. I hear that you are requesting use of one of the city buildings for the World
AIDS Day celebration?”
Sample Response: “Yes, Mr. Mayor. We are responsible and will make good use of the space. Would
you like more information about our plans?”
7. Prompt: “If you can convince two co-workers to work on the campaign on STI and HIV, we will let
you conduct your activity.” (Respond to the co-workers.)
Sample Response: “We have permission to conduct the activity if two more workers join us. Will you
join us?
8. Prompt: “We must make a visit to a Social Hygiene Clinic. Which Social Hygiene Clinic do you think
9. Prompt: “That new girl from the other bar is walking this way. Let’s trip him.”
Sample Response: “Leave her alone. She has done nothing to us.”
10. Prompt: Now think of the situation you remembered at the start of this activity, when you were
asked about a time that you wish you had expressed your wishes more directly. Write down what
you might have said in that situation. You will not be asked to share this response.