© NSG 2013 Advanced Management Development Programme • Candidate PoE Template

ADVANCED MANAGEMENT DEVELOPMENT PROGRAMME

Blocks 1, 2 &, 3

Portfolio of Evidence Template

A. COVER PAGE
LEARNER PERSONAL DETAILS
SURNAME:
Learner Name
FIRST NAME/S:
ID number
Organisation/ Department
Designation
Telephone number (land line/
cell phone number)
Email
Postal Address (for certificate
purposes)
Facilitator Name SURNAME:
FIRST NAME/S:
Submission due date
Training Session Date DD / MM / YYYY Province

FOR OFFICE USE

Assessed by Date:
Moderated by Date:
Assessment Competent: Not yet competent:
result

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B. ASSESSMENT SUBMISSION
(REGISTRATION OF LEARNER DATA)

Surname ID Number

First Name Date of Birth

Temporary
Middle Name Alternative ID ID No.
No
Passport
Initials No.
Driver’s
Title License

Previous Gender
Male
Surname/ Female
Maiden Name Other: ………………………..

Postal Equity Code

 Black: African
Address  Black: Coloured
 Black: Indian/ Asian
 White
Other: ………………………..
 Citizen  Resident
Home Status
Address
Nationality

Geographical Home
 Afrikaans
Area Language  English
 IsiNdebele
Highest
Education  IsiXhosa
 IsiZulu

Date  Sepedi
Obtained  Sesotho
 Setswana
Employer
Employer  SiSwati
Details  Tshivenda
 Xitsonga
Other: ………………………..
Skills Dev
Levy No. Preferred
Language of
Communicatio
n
E-mail Barriers to
Contact Learning/
Details Disability
Mobile Intervention
required to
Telephon address
e barriers
Fax

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B. ASSESSMENT SUBMISSION
(REGISTRATION OF LEARNER DATA)

PROGRAMME/ COURSE DETAILS

Course/Programme

Unit Standard(s)

Date Attended

Facilitator

Assessment Submission Due Date

DECLARATION OF AUTHENTICITY

I ...................................................................hereby declare the evidence submitted in this

assessment was produced by myself and is a true reflection of my level of competence.
I understand and have been made aware of the NSG policy with regard to submitting evidence
that is not authentic.

Candidate Signature Date

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C. ASSESSMENT PREPARATION CHECKLIST

PROGRAMME:   Comment
Your assessment evidence for ___________________ (name of
learning programme) needs to be submitted on
__________ (day) of ____________ (month) __________ (year).
Portfolios of evidence must be submitted in hardcopy, either by means of
registered mail or delivered in person .No portfolios will be accepted by e-
mail.
By post: Or by hand:
___________________ ___________________
___________________ ___________________
___________________ ___________________
Enquiries:

The rules pertaining to late and non-submissions are as follows:

 Deadlines are communicated and agreed to during contact session

 Requests for extension must be submitted in writing

You will be assessed against the learning outcomes and assessment
criteria outlined per module in the next section below.

In order to determine your level of competence, we will be conducting

the assessment using the following method/s:
 Documentary review (i.e. portfolio of evidence)

Special needs that will result in barriers to the successful completion of

this assessment must be communicated to the assessor within 5
working days after completion of the course. Steps will be taken to
cater for the special needs in a manner that does not conflict with the
principles of assessment.
In order to be rated as competent you would need to attain a
competent rating against all specific outcomes and assessment criteria
listed in the unit standard.
You will be provided with detailed feedback regarding your
performance by means of written feedback.
In the event you are rated as “Not yet competent”, you will be entitled
to a reassessment opportunity.

 You will be required to resubmit only the areas where you

received a not yet competent rating.
 Your resubmission dates will be communicated to you.

You are entitled to lodge an appeal should you not be in agreement with
the assessor’s decision. The categories of appeals where a learner alleges
that he/she has been treated unfairly include:
 Inappropriate assessment instruments.
 Inappropriate assessment procedure.

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 Disagreement over assessment results.

 Interpretation and judgment of evidence.
 Poor quality of feedback.
 Inappropriate assessor conduct.
Results and information regarding portfolios of evidence will not be
given to anyone else without your written consent.
Your results can take 6 to 8 weeks including moderation from receipt
of portfolio of evidence.
You will be afforded an opportunity to provide the assessor with
feedback regarding the assessment procedure, to assist us in
improving our assessment practices.
Special needs that will result in barriers to the successful completion of
this assessment must be communicated to the assessor within 5
working days after completion of the course.
Steps will be taken to cater for the special needs in a manner that
does not conflict with the principles of assessment.

Candidate Signature SIGNATURE Date DD / MM / YYYY

Assessor Signature SIGNATURE Date DD / MM / YYYY

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Summative Assessment Tasks

1. Writing and Submission of portfolios

a) Portfolio must be submitted in readable written, printed or typed format. No faxes, CD’s or e-
mailed Portfolios will be accepted.

b) We expect to receive work of high standard from you. The portfolio must portray the following:
 Evidence of thorough research
 Knowledge about the relevant matter
 An ability to predict, analyse, interpret, synthesise and evaluate situations and phenomena
 A thorough insight into the subjects
 An understanding of the dynamics involved in the subjects

Please do not provide any sensitive or confidential information.

2. Structure/layout

The Portfolio should comply with the following:

 A title page
 Table of contents (a list of all the headings and sub-headings used in your Portfolio)
 Introduction to each module (explaining your work context and your specific approach)
 Headings and sub-headings; paragraphs, punctuation marks and text references
 Conclusion (drawing the project to a close and emphasising the main points without repeating
everything)
 List of References (listing all the sources you referred to in your Portfolio, in alphabetical order)

Acknowledgement of sources
 When information is directly or indirectly borrowed from sources, the sources must be
acknowledged.
 For the purpose of uniformity you are advised to use the following method where at least the
author’s name, date of publication and page number must be given in the text, e.g. Dunsire
(1999:10).
 The following are examples of references:
 When the author’s name is part of the sentence, the year and page number should follow in
round brackets, e.g. “...this may be, as Dunsire (1999:10) points out ...”
 When the author’s name is not part of the sentence, it follows in round brackets, together with
the year and the page number, e.g. “...it serves as an unproved fact that management is
important (Dunsire, 1999:10).”
 When referring to a work written by two authors, give both names. Use the “&” sign between
the two surnames instead of the word “and”, e.g. “...recent studies (McNurlin & Sprague,
1998:10) show ...”
 Reference to a study guide take the following form: (PU for CHE, MPGA875, 2001:10).

An alphabetical list of all the sources you have referred to in your assignment must be included on a
separate page at the end of every assignment to indicate which sources were used to answer the
assignment. Use relevant and recent sources.

The following is an example of how to set out your List of References:

Andrews, Y. 1988. The Personnel Function. Pretoria: HAUM.

Botes, P. 1994. Aspects of Supervision: A Guide for the Contemporary Public Manager.
Pretoria: Southern.

Schutte, J.S. 1995. In Botha, R.P. & Sinclair, M. (eds.) Norms for Language Usage. Spil Plus 10,
University of Stellenbosch.

South Africa (Republic). 1996. Labour Relations Act 66 of 1996. Pretoria: Government Printer.
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It is important to remember that only the sources referred to in your Portfolio must be listed
in your list of references.

3. Portfolio planning

Answers to the Portfolio question must be specific and as comprehensive as possible. If you want to
quote from sources, acknowledge the relevant sources. However, keep quotations from sources to a
minimum and use your own words. Substantiate all statements/facts with text references and suitable,
practical examples. Expand on the subject by drawing on sources other than those listed in this tutorial
letter.

Remember the following when you compile the Portfolio:

 Analyse each question carefully so that you can identify those aspects of the study material that are
relevant. Do not latch onto some “keyword” and think that that is all that is asked. Often more than
one facet has to be dealt with. You will realise this if you read the question carefully.
 Make sure that your answer is directed at the specific question as it has been asked. Do not deal
generally with a topic if you have been asked to solve a specific problem. You will only be able to
give an exact answer if you first read the question carefully.

How to approach the question:

Unless otherwise indicated, answers to the Portfolio questions must be presented in the form of an essay.
It has to comply with all the technical requirements.

i) Analysing the question:

Ask yourself: “What is being asked?” Then write your answer while constantly keeping the question in
mind. Analyse the question systematically on the basis of the following hints:
 What is the topic?
 What aspects are involved?

ii) Selection and arrangement of information:

 Once you understand the question, you can proceed to selecting relevant information.
 Draw up a provisional framework. In this way you can decide what aspects can be left out. As you
proceed you can change your framework. Avoid repeating yourself.
 Make summaries of source material in your own words. Make a note of references. In your essay
you must constantly acknowledge the sources of your information (by means of text references).
References in the text must correlate with the sources listed in the Bibliography.

NB: Ensure that you keep a copy of all the documents submitted, as well as the
registered mail/courier tracking number, so that your Portfolio of Evidence can be
traced should the need arise.

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Block One: Strategic Management
Module Module Title & Topics
1 STRATEGIC MANAGEMENT
Contextualising strategic management
Differentiating between strategic levels
Steps in strategic management process
Implementation approaches
Monitoring and evaluation
2 KNOWLEDGE MANAGEMENT
Knowledge management in context
Inter-collegial dynamics
Managing information
Information systems management
3 POLICY MANAGEMENT & PUBLIC
ACCOUNTABILITY
Identifying stakeholder needs
Prioritising policy needs and resources
Monitoring policy implementation
Enforcing public accountability
Learning Outcomes
 Analysing the business strategy of an
organisation.
 Communicating a business strategy to a
business unit.
 Aligning a business unit with business
strategy
 Identifying the training needs of a business
unit to provide support for the business
strategy.
 Relate what Strategic Management
involves to other colleagues in their
departments;
 Apply the phases in Strategic
Management;
 Apply the 8 basic steps of planning;
 Apply the logical framework approach for
participation; and
 Apply the techniques of strategy
formulation, evaluation and monitoring
 Relate the context of the knowledge
management concept to others in their
organisation;
 Conduct a maturity analysis for knowledge
management (Knowledge Management
Strategic Planning Process);
 Establish a community of practitioners
(COP); and
 Develop a knowledge management
roadmap.
 Explaining the structures of public policy
making in the South Africa context.
 Apply legislation to promote public sector
management.
 Analyse factors affecting policy-making.
 Apply principles of good governance and
ethical behaviour within a public sector
setting.
 Diagnose and identify elementary public
policy issues, problems & needs to access
current situations;
 Identify and consult with stakeholders to
determine needs, expectations &
demands;
 Suggest solutions to the problems to
successful policy implementation;
 Facilitate the solving of problems to ensure
optimal and accessible service delivery;
and
 Solve basic operational problems relating
to service delivery in order to achieve
operational objectives.

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MODULE 1: STRATEGIC MANAGEMENT

Your assignment for Module 1 is:

Assignment Evidence Required

1.1 Analyse the strategy of your o Analyse the Vision, Mission and Strategic objectives
department organisation
o Show how these link to your Departments Constitutional
mandate

1.2 Communicate the Department’s
strategy to your division (Sub
Directorate)
1.3 Aligning your sub directorate
with the department’s
strategy
o Describe your planning process using the 8 basic
planning steps
o Operational Plan with links between Strategic Objectives
and your sub directorates goals and objectives
o Ensure participation by using -The Logical Framework
Approach. Outline of your planned activities to ensure
participation
o Identifying the training needs of your business unit to
provide support for the strategy.

MODULE 2: KNOWLEDGE MANAGMENT

Your assignment for Module 2 is:

Assignment Evidence Required

2.1 Complete glossary of terms: o Glossary of terms

Hardware, software, networks, data, information,
knowledge, information systems, intelligence,
information resources and knowledge assets
2.2 Develop a knowledge management roadmap. o Roadmap including plans for assessing
Maturity and establishing a COP

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MODULE 3: POLICY MANAGEMENT & PUBLIC ACCOUNTABILITY

Your assignment for Module 3 is:

Assignment Evidence Required

3.1 Use the 4 steps of the o Identify and consult with stakeholders to determine needs,
decision making process to identify expectations and demands (Action Plan)
and solve an existing policy
problem in your Department or o Identification of problem
Directorate (areas in need of
change)

3.2 Making recommendations for o Suggest solutions to the problems to successful policy
change implementation
o Development of the alternatives
o Analysis of the alternatives
o Choice of the best alternative
o Facilitate the solving of problems to ensure optimal and
accessible service delivery
3.3 Design an Implementation o Implementation Management plan
management plan for your
recommended changes  Content
 Context
 Commitment
 Capacity
 Clients and Coalitions

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GLOSSARY OF TERMS BLOCK ONE

Describe these terms in your own words to demonstrate your understanding:

Strategic Management

Planning

Implementation

Evaluation

SWOT analysis

Knowledge
Management

Information
Management

Accountability

Policy-making

Policy analysis

Policy

Precedent

Policy network

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Block Two: Mastering Management
Module Module Title & Topics
4 PUBLIC FINANCIAL MANAGEMENT
Legal requirements
Linking strategic and operational
financial planning
Costing of goods and services
In-year management, monitoring &
financial reporting
5 PROJECT MANAGEMENT
Linking strategic and operational plans
Setting project objectives
Project resource management
Project monitoring and evaluation
6 ENHANCING SERVICE DELIVERY
Framework for service delivery
Developing service delivery standards
Compiling a service delivery
improvement programme
Drafting a service commitment charter
Service excellence techniques
Recognising service excellence
Learning Outcomes
 Demonstrate an understanding of the
PFMA.
 Apply rules and regulations to
administration of office finance.
 Explain the elements of income and
expenditure statement.
 Assist in planning and preparing a budget
for own section.
 Grasp the basic concepts and principles
necessary for sound financial
management;
 Implement the requirements of the Public
Financial Management Act (Act 1 of 1999);
 Implement the treasury regulations;
 Apply the principals of financial
management approach to managing for
results;
 Prepare a budget;
 Understand asset management;
 Apply risk management principles; and
 Apply the reporting principles.
 Differentiate between a project and a
programme;
 Develop a project life cycle;
 Link strategic and operational projects;
 Develop a work breakdown structure and
allocate resources;
 Plan a project, and allocate responsibilities
for tasks from the work breakdown
structure;
 Identify project management tools, e.g.
Gantt charts, networking;
 Apply project management tools.
 Apply the content, meaning and implications
of the Batho Pele-document;
 Indicate how a Citizen’s Charter could be
established for a department in the Public
Service; and
 Implement different mechanisms and
strategies to improve service quality.
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MODULE 4: PUBLIC FINANCIAL MANAGEMENT

Your assignment for Module 4 is:

Assignment Evidence Required

4.1 You have just been appointed Director General. Draw o Detailed list and actions to be
up a detailed list indicating all the key issues an taken
baccounting officer should take into consideration in
managing the financial responsibilities of a government
department

4.2 You have been assigned by the Head of Department o Rationale for decisions and
to compile a budget for the training of 50 (local) regional assumptions
managers of your department in Project Management.
Apply the PFMA requirements for In-Year Management, o List of cost items
Monitoring and Reporting. o Estimated cost
o Risk analysis
o Complete Budget
4.3.Discuss the effectiveness of the current asset o Asset Register
management in your organisational component
o Asset policies covering the asset
life cycle
o Investment cost analyses
o Effectiveness of existing assets
in supporting programme
delivery
4.4 You are to calculate the personnel budget for your o List of Standard Items
section using actual data. Design your own template for
the budget submission. o Post establishment
o General salaries increase
o Birthdays
o Service bonus
o Pension fund contribution
o Budget submission
4.5 Evaluate the effectiveness of the current risk o Critical evaluation of Risk
management and make recommendations on how the risk management practices
management can be improved?

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MODULE 5: PROJECT MANAGEMENT
Your assignment for Module 5 is:
Assignment
5.1 Discuss and explain the nature of
projects
5.2. Develop a project life cycle for any
project in your Section or Department
5.3. Critically evaluate how the outputs of
project management tools meets individual,
team and organisational needs/requirements
Evidence Required and
Assessment Criteria
o The differences between project and non-
project work
o Deliverables and structures of a project
o Explain the major phases of a project
o Describe and explain the environment in which
the project is carried out is
o Schedule assigning the responsible person/s to
the individual project activities
o Identify the processes and sub processes with
the appropriate life cycle phases
o Establish criteria and use to select processes
and sub-processes
o Outputs of PM Tools
o Critical Evaluation against needs:
o Individual
o Team
o Organisation
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MODULE 6: ENHANCING SERVICE DELIVERY

Your assignment for Module 6 is:

Evidence Required and
Assignment Assessment Criteria
Identify specific group of customers in your o Internal and External Customers are identified
area of working and investigate their needs
and expectations in accordance to the o Direct and Indirect Customers are identified
Batho Pele Principles o Customers’ expectations are listed
o Action plan to find out what the real
expectations are
Developing Service Delivery Standards o Develop standards (SMART) for each tangible
service

Design a method to receive feedback from
customers regarding Service from frontline
staff
Develop a Service Delivery Improvement
Plan.
Drafting a Service Commitment Charter
o Any methods that could be used to register and
address customer needs
o Relay possible methods and techniques with
which to evaluate service delivery to fellow
colleague
o Implement different mechanisms and strategies
to improve service quality
o Action plan to show the Improvement of
Services to fill the Gaps
o Indicate how a Citizen’s Charter could be
established for a department in the Public
Sector

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Block Three: Integrating the People Factor

Modul Module Title & Topics Learning Outcomes
e
7 RESULTS THROUGH LEADERSHIP  Understand the concept of empowerment.
Linking Leadership and Management  Understand the concept of relationship
Power and Leadership building and team leadership.
Motivation  Explaining the concept of leadership.
Leadership theory  Differentiating between leadership and
Ethics and Leadership management.
Leadership Competency Pyramid  Analysing and comparing leadership
theories.
 Applying the different roles and qualities of
leadership in a work context.
 Identify Best Practice guidelines.
 Apply the principles differentiating
leadership from management;
 Utilise the four management functions;
 Understand the types of power in relation to
leadership;
 Exercise the various types of leadership
styles;
 Implement the various types of leadership
styles;
 Explain the role of ethics in leadership;
 Apply the leadership principles; and
 Evaluate yourself against the leadership
competencies.
8 PEOPLE AND PERFORMANCE  Understand the HR legislative framework
MANAGEMENT  Describe Integrated Human Resource
Integrated Human Resource Management
Management  Create a shared vision
Strategic HR Planning  Set performance goals and measures;
Recruitment and Selection  Explain the requirements for HR Planning
Effective Performance Management  Analyse jobs
Maximising Human Potential  Conduct recruitment and selection process
 Manage orientation and induction of staff
 Formulate development plans;
 Monitor and evaluate performance.
 Interview staff
 Analyse weak performance and develop
plans to improve
9 COMPLETING THE PUBLIC SERVICE  Interact successfully with audience in oral
PUZZLE communication
 Use strategies that capture and retain the
interest of an audience
 Identify and respond to manipulative use of
language

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MODULE 7: RESULTS THROUGH LEADERSHIP

Your assignment for Module 7 is:

Assignment Evidence Required

7.1 Creating a positive working o Draw up a list of Do’s and Don’ts to create a positive
environment to empower staff working environment to empower staff
members for optimal performance.
You could consider factors such as:
 Leadership
 Diversity
 Conflict Management
 Lifelong learning
 Desired Behaviour
 Maintaining Discipline
7.2 Explain the concept of o At least four definitions are provided.
leadership.
o The roles and qualities of a leader are explained using
examples.
7.3. Differentiate between o Leadership and management are defined and differentiated
leadership and management. using examples.
o The roles and qualities of a leader are differentiated and
compared with those of a manager in a work context.
o The concepts of accountability and responsibility pertaining
to a leader and manager are discussed and explained in
terms of advantages and disadvantages in the work place.
o The role of a leader and a manager is compared in terms of
their complementary roles in the work place.
7.4 Analysing and compare o Trends and developments relating to the different leadership
leadership theories. theories are examined with examples.
o The various leadership theories are justified in terms of
advantages and disadvantages.
7.5 Identify the different roles and o The roles and qualities within leadership contexts are
qualities of leadership. Explain how analysed with examples
you will apply these in your work
context. o The term role-model is analysed in order to establish its
effect on the work context.
o A leadership theory is selected and applied in own work
context
o Leadership roles, qualities and abilities are analysed in
order to formulate own leadership development strategy.

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MODULE 8: PEOPLE AND PERFORMANCE MANAGEMENT
Your assignment for Module 8 is:
Assignment
8.1 Develop a plan to prepare for
recruitment that ensures effective and
efficient recruitment and selection
8.2 Plan and prepare for the
selection interview
Consider prevailing legislation
8.3 Establishing performance
standards and monitoring systems
based on the Job Analysis
8.4 Preparing for performance review
of team member.
8.5 Conducting performance review
interview.
Evidence Required
o Information obtained regarding vacant post
o Importance of Job Evaluation explained
o Job analysis
o Job Description
o Job Specifications
o Selection criteria and control procedures in line with
legal requirements
o Selection procedure
o Requirements for shortlist
o Strategy to validate information
o Action plan to plan interview process
o Questions to be asked during interview
o Method of measuring candidates against each other
o Feedback Procedure
o Analyse the performance monitoring systems of your
Department
o Performance standards are agreed in consultation
with the relevant individuals.
o Performance standards are clear and concise and
specify the activities to be performed and the
standards to which they are to be performed.
o Performance standards are recorded and
documented.
o Systems for monitoring performance against
standards are set up.
o Preliminary assessment of performance against the
agreed standards is conducted using monitoring
systems.
o Performance against standards is documented in a
form that is usable in future.
o Methods for giving constructive feedback are identified
so as to be able to report on positive as well as
negative findings.
o Documentation for use during the review is prepared.
o Time, place and format are in accordance with that
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previously agreed.
o Positive and negative performance is documented for
report back purposes.
o An action plan to further improve performance and to
build on positive performance is established with the
employee.
o Agreed actions are documented and signed by both
parties.

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GLOSSARY OF TERMS BLOCK THREE

Describe these terms in your own words to demonstrate your understanding:

Leadership

Management

Management functions

Leadership styles

Communication

Organisational
transformation

Diversity

Management of diversity

Job analysis

Job evaluation

Performance
management

Effective team
leadership

Positive working
environment

Selection

Recruitment

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PERSONAL DEVELOPMENT PLAN

Competency to be
developed
Learning (skills/knowledge/ Date to be
Outcome attitude) Action achieved Comments

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QUALITY CHECKLIST FOR PORTFOLIO OF EVIDENCE

Complete the checklist before sending in your Portfolio of Evidence.

CRITERIA Yes No

1. The evidence I collected is:

 sufficient (covers all the outcomes)
 reliable (objective and accurate)
 valid (relevant to outcomes)
 authentic (my own efforts)
 current (I can do it now)

2. The evidence is sorted:

 dividers are used to separate evidence of modules
 cross-referenced

3. My portfolio of evidence has a Cover Page stating:

 My name and surname
 Course name
 Date of attendance of Course
 Date I submitted my Portfolio
 Name and surname of the Course Facilitators
 Address of the Learning Centre

4. My Portfolio has a contents page

5. My Portfolio contains:
 The name of my Department
 Information on my role/position
 An abridged CV of myself stating biographical history, work-related
experience, achievements
 List of References

6. My Portfolio contains a:
 The collected evidence
 Declaration of Authenticity
 My personal development plan

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