TERMS OF ENGAGEMENT / CONSENT OF AADHAAR

ENROLMENT OPERATOR

Name of the Operator: Date:

Aadhaar Number: NSEIT Cert No.:

Mobile Number: Email ID:

Registrar: 659 – Indian Overseas Bank EA: 0659 – Indian Overseas Bank

Operator ID: Station ID:

I hereby certify that the information and particulars furnished

above are correct

I. Termination/Cancellation of Credentials of Aadhaar Enrolment Operator/Supervisor:

I understand that UIDAI/Registrar/EA can cancel the credentials
of Aadhaar Enrolment Operator for:
i. Non abiding of the Aadhaar (Targeted Delivery of Financial and Other
Subsidies, Benefits and Services) Act, 2016 and Regulations issued there
under.
ii. Non-adherence to the UIDAI Policies on enrolment processes, standards,
guidelines, data quality, which includes use of latest enrolment client
version, timely client sync, upload of resident data packets and non-
indulgence of corrupt/fraudulent practices.
iii. Evidence of sub-contracting of enrolment work.
iv. Consistent inferior quality of biometrics and demographic data captured.
v. Usage of biometric devices which are not certified by UIDAI.
vi. Mismanagement of the enrolment centre.
vii. Non-provision of necessary infrastructure at the enrolment centre.
viii. Non-co-operation during audits/inspections by UIDAI/Registrars/EA and
auditing agencies empanelled/appointed by them.
ix. Conditions arising from audits are not met within the specified time period.
x. Not maintaining the confidentiality of the documents, data collected or any
other matter. Violation of UIDAI data security guidelines for Enrolment
Agencies.
xi. Undertaking enrolment operations at locations without valid agreement/
approval with the UIDAI/Registrar/EA or running enrolment centre in some
other location than what is mentioned in the portal of UIDAI.
xii. Soliciting information outside the scope of work.
 xiii. UIDAI will Cancel/Suspend the credentials of Enrolment
Operator/Supervisor, if it determines that the Operator/Supervisor has been
engaged in corrupt, fraudulent, unfair trade practices, coercive or collusive
practices, directly or indirectly, in execution of the enrolment work.
xiv. Indulgence in any fraudulent activity such as forged document preparation,
using gummy fingerprints for authentication, provide remote sharing of my
system containing Aadhaar Client to any unauthorized persons.
xv. Any other reasons deemed fit by the UIDAI for
termination/cancellation/suspension of the enrolment operations.
II. Privacy & Security
I understand that the Operator/Supervisor must ensure that the data is kept in a very
secure and confidential manner and under no circumstances, shall they either use the data
themselves or part with the data to any other agency other than the UIDAI.
I understand that UIDAI requires that the Operator/Supervisor must observe the
highest standards of ethics during the performance and execution of the enrolment work. I
will not share any documents provided by the Resident to any person or body, under any
circumstance.
III. Dispute Resolution
I understand that I have been appointed/ engaged by the Enrolment Agency for the
Aadhaar enrolment activities. I also understand that any dispute related to
Cancellation/Suspension of Operator credentials will be taken up only through my Enrolment
Agency/ Registrar.
I understand that I can be asked to undergo Aadhaar Operator re-training and/or re-
Certification for undertaking enrolment with poor quality of biometrics and demographic data.
I also understand action can be taken by UIDAI for Cancellation/ Suspension of Operator
credentials immediately as soon as my mistakes are detected; I also understand that the
UIDAI, after a due inquiry as per their Rules and Regulations, can impose financial
disincentive for noncompliance of enrolment guidelines, as per Regulation 26 of Aadhaar
(Enrolment and Update) Regulations, 2016 issued by UIDAI from time to time.
I hereby certify that I have read the above Terms and Conditions carefully and
understood; I agree to abide by all the conditions mentioned herein and that with the signing
of these terms & conditions, I have bound myself to the terms and conditions mentioned
herein.
I further hereby give my consent for association and on-boarding as Operator/
Supervisor with the Enrolment Agency 0659 – Indian Overseas Bank Registrar 659 –
Indian Overseas Bank.

Place Signature of operator/supervisor