Professional Documents
Culture Documents
Actual Thumps Up
Actual Thumps Up
Actual Thumps Up
TO
The Chief executive
X Company
XX, Chittagong.
Sub: prayer for investing cash in our company
Sir,
With due respect and humble submission, we, “The Coca-Cola Company” states that,
your company is one of the leading companies in Bangladesh. Your well-established
company has a glorious image in home and abroad. In addition, you are the leading icon
in donating and investing money in various upcoming businesses to enrich our nation’s
economy. You’re splendid and beneficial image help us to approach our request toward
you.
Our “Coca-Cola Company” has existed for so many years. In this meantime, we have
reached to the peak of the business. Our products “soft drinks of various flavors” are a
demanding for all kind of people. We are now planning to introduce a new soft drink that
is Thums Up recently; we have made a consumer survey and have received a huge
positive response. We also have received Government appreciation.
Therefore, we state that your valuable investment in our company would bring a
significant dimension to our image. We, also hope that our existing position and future
project will enchant you and make you interested to invest in our company. Furthermore,
we assure you that your investment would proof fruitful and beneficial.
The representer
Of
“Coca-Cola Company Ltd”
Dated, Chittagong
The 7th May 2006.
To
Abdullah Mohammad Ibrahim,
School of Business,
INDEPENDENT UNIVERSITY, BANGLADESH,
Chittagong Campus.
Dear Sir,
Here is our report on Marketing plan (Thums Up) based On real fieldwork, what you
assign us to do. It is a matter of great pleasure to inform you that we have completed our
assignment based on a soft drink that is Thums Up. We have tried to give the best
possible effort in presenting maximum real aspects of that business. And now we would
like to submit this report under your kind proposed on 7th May 2006.
We therefore expect your kind volition to let our report for your prudent consideration.
With best regards and thanks
Yours truly,
Business is something that is also related with our whole life. In human
life, there are many kinds of organizations. Each of these organizations
is a business. An organization is that which provides goods and services
in order to earn profits. Indeed, the prospect of earning profits is what
encourages people to open and to expand business. After all, profits
reward owners for taking the risks involved in investing their money
and time.
Vision:
1oca-1ola 1ompany is a franchise company that provides the
best quality drinks all over the world as well as in our country.
We always try to give some thing new to our consumers. That’s
why we like to introduce a new refreshing drink named Thums
up. Our target consumers are mainly the youngsters. As it is
available at a reasonable price, a family having an income of
more than 5000 Tk. Per month can easily purchase it.
Company.
Collaborators.
Customers.
Competitors.
Climate.
1. ; 1ompany ;
5 Taste The Thunder!!!!
The company analysis is given below:
Product line:
Product line of Coca-Cola Company includes---
Coca-Cola.
Fanta.
Sprite.
Sunfill- Mango Juice.
But here we are launching only the Thums up in Chittagong City.
Culture:
A culture of a company refers the internal condition of the
company. The culture of our company described in below:
Change agent
Choose a Strategic partner
Administrative should be expert
6 Taste The Thunder!!!!
Recruit Employee.
Financial Capacity:
Coca-Cola Company is an international company. So, it is
obvious that it has a very good financial capacity, because
our income level is so economic. So, we can easily
introduce a product line of Coca-Cola Company. We are
conducting our business all over the world so smoothly as
well as in Bangladesh. So, to launch Thums up in
Chittagong we hope that we will face no problem.
Management Level:
As per other companies our company has also the three-
management level---
Strategic Level:
In our company GM is the only man who takes all
the strategic decision like Production, procedure,
HRM, Store, Finance, Quality Control.
Technical Level:
In the technical level of our company we have DGM
of administration, production, sales & distribution.
Operational Level:
Operational level’s duty is to implement the
decision, taken by GM & DGM. Area manager has
the responsibility to look after the operational level.
Marketing Department:
All our distribution & sales promotion falls into the
marketing dept. We have marketing intelligence that will
survey in overall market situation & will help to decide
what to do. In the off-season we will take some promotional
7 Taste The Thunder!!!!
strategy to maintain our economic growth rate such as gifts,
coupons, scratch cards etc.
2. C1ollaborators
It has two parts:
Distributors.
Retailers.
Our distribution process----
Thums up
productio
n in CTG
Market Segmentation
Geographic Segmentation:
The following are some examples of geographic variables
often used in segmentation---
Our Segmentation:
We, the Coca-Cola Company have segmented our market on
the basis of region, which is a sector of geographical
segment.
Hillside
20%
City area
50%
Rural area
30%
City area
Rural area
Hillside
Demographic Segmentation:
Some demographic segmentation variables include:
Age.
Gender.
Family size / Life cycle.
Family life cycle.
Generation.
10 Taste The Thunder!!!!
Market size (consumer) Below 13 & 13
13 – 25
25-45
45 and above
45 and Below 13 &
above 13
25-45
13 – 25
Income.
Occupation.
Religion.
Social Class.
Our Segmentation:
These sectors are all under demographic segmentation, but
due to the nature of our product we are choosing age &
income as our topic of segmentation.
Below 5000
Market size (consumer)
5000-15000
15000-30000
45000 and 45000 and above
above Below 5000
16% 4%
15000-30000 5000-15000
33% 47%
Market Target
Target Market
Base Market Percentage Size Calculation
City & Rural (50+30)=80% of whole Ctg
Region Area city. 16000000 20000000*80%
From 15-30 (45+25)=70% of City &
Age & 30-45 Rural Area 11200000 16000000*70%
13 Taste The Thunder!!!!
Famly
Income (47+33+16)=96% of City &
Level Above 5000 Rural Area 15040000 16000000*94%
4. . Competitors .
Internal Competitors:
Coca-Cola Company’s other products are coca-cola, sprite & fanta.
As, these products are well established in the market so; they already
got a market of consumer. And this is there plus point. But, as Thums
up is completely new in Bangladesh. So, it will be hard to compete
with these deep-rooted products.
External Competitors:
Besides, the internal competitors, Thums up has to compete with other
competitors also, like Pepsi-cola, 7 up, mirinda. Our main competitor
Pepsi has recently introduced mountain dew, which is also targeted the
youngsters as like as Thums up. Recently R.C. cola occupied a good
market so they are also considered as our competitors.
Other Competitors:
Market Share:
After surveying the market we get the market share of our
competitors which is given below:
Market size C o c a - C o la
F a nta
S prite
P e ps i
7 Up
M irinda
Double Cola frezee Up R C C o la
Coca- Cola
RC Cola 4% 4% Do uble C o la
20% fre ze e Up
8%
Mirinda
10% Fanta
11%
7 Up
12% Sprite
Pepsi 15%
16%
Positioning:
It is obvious that, Coca-Cola Company is a no 1 soft drinks
manufacturer in Bangladesh as well as in abroad. And now it is
the market leader and Thums up is a new brand of Coca-Cola
Company. We will enter as a form of follower in the soft drinks
company because it will take time to establish our brand as well
16 Taste The Thunder!!!!
as Coca-Cola. So, initially we are going to enter as a follower of
Coca-Cola but in next future, we will promote Thums up to the
market leader level. According to our marketing strategy we will
implement our market actions in a unique way. That will lead the
Thums up as a new soft drinks leader in market along with Coca-
Cola.
5. . Climate .
The Climate or macro environment factors are:
Social Factors:
Social change is perhaps is the most difficult external variable for
marketing managers to forecast, influence or integrate into
marketing plans. It includes our attitude, values and lifestyles.
According to company’s statement it is confirmed that we don’t
use any kind of ingredients (alcohol) that contradict our
perception, values of Islamic religion.
Political Influence:
It is sure that every country has some political influence. In our
country Hartal has become the part of our life. In Dhaka, we are
able to sell 20000 case (1 case = 24 bottle) per day but in hartal
we bear a great loss, so that we are loosing our sales because of
transportation problem.
Government:
SWOT Analysis
Situation
Analysis
Internal External
Analysis Analysis
SWOT
PROFILE
Strength Weakness
Patent
High R&D Dept Food Value
Quality Less Credit Period
Exclusive contracts Environmental Pollution
Market Share Poor Advertisement
Brand Awareness
Financial Resources
Company Image
Opportunities Threats
Reasonable Price. Raising competitors
Low Profile Competitors. Indiscriminate taste
Economic growth. Political Environment
Different attitude. Environnemental Affect
Initiating new design. Effect on Reputation.
Environmental Effect
Strength
Patent:
Patent is the most powerful strength of our Company. As we are
introducing our new product under the name Coca-Cola, that’s
why we are getting the name. And it will act as a great weapon
for us.
Market Share:
As we are the most prominent manufacturer among all the
beverage company in the world, so there is no doubt that we
have high market share in the international market. We are
20 Taste The Thunder!!!!
hoping that we will be able to capture a high share in the
Chittagong market.
Brand Awareness:
We have the most dominant brand name all over the world.
When people think that they need drinks, they think about Coca-
Cola Company’s product. It comes first in their mind. So, as a
product of them Thums up will be able to capture the
customer’s mind.
Financial Resources:
As our company is an international company, we have enough
financial resources for conducting the business.
Company Image:
As our company is internationally recognized, so it is obvious
that we have a very strong and popular image throughout the
world including Bangladesh.
Exclusive Contracts:
Our Company has a very good relationship with the dealer,
retailers and with the wholesalers. We always try to supply our
product according to their wants and needs. We never delay to
transport our products until or unless if there is no hartals or any
law broke down. So, this quality of ours will attract new
distributors in an enormous scale.
Quality:
It is similar in flavor to other colas but has a unique taste
reminiscent of betel nut. So, it can be said that we are bringing a
new quality in our product, which is proof to be our strength.
Weakness
Environmental Pollution:
Now our product is available in glass bottle & pet bottle. Pet
bottle is not disposable, which is harmful for the environment
and now people became more conscious about the
environment. So, in this sense it is also our weak point.
External Analysis
Opportunities
Reasonable Price:
Our drinks will be provided in reasonable price such as our drink
will be available only in Tk. 10 where other companies offer their
drinks in Tk 12.
Economic Growth:
As the economic growth rate of Bangladesh is increasing, we are
hoping that in near future almost every consumer will be able to
22 Taste The Thunder!!!!
afford our product. For instance, the lower class people and the
villagers are not used to buy drinks. But regarding the increasing
economic growth rate of Bangladesh, in the next future they will
also be the consumer of soft drinks.
New Attitude:
Every cola that is now available in market like Pepsi cola, virgin
cola, RC cola- are almost same in flavor and taste. But thums up is
different in taste. It is strong and highly energetic. If we consider
India, there is already a new attitude grow up towards thumps up.
The youngsters are really fond of it. So we are hoping that, in
Bangladesh there will be also a new strong attitude will develop for
thumps up.
New Design:
The outer look of thumps up is different from coca cola and from
other drinks. So consumers will be attracted by this new design of
our product. It is definitely an opportunity for us.
Population Growth:
As the population of Bangladesh is increasing, consequently the
population of our target consumers is also increasing. This large
portion of our target consumers will be our strong opportunity in
market.
Threats
Raising competitors:
The other rising company becoming a threat for our company. If one
company opens in every year it may able to decrease 1% market
share of our Company every year.
Environmental Effect:
Our product has little environmental effect. As we are serving
thumps up in pet bottle, which are made of plastic- is proved to be
harmful for environment. As plastic takes time to decompose and
there is no effective system of recycling the plastic products in
Bangladesh, so there will be some sort of environmental
disadvantage regarding our products.
Reputation Fall:
As coca cola in an international brand, any sort of defaming of this
brand will be threatful for us. Because thumps up is a part of coca
cola company, so it is obvious that any kind of defamation regarding
coca cola can ruin our image and decline our reputation in home and
abroad.
; Marketing Objectives;
Increase the market share by 10% within 2009.
Broaden the market by introducing a new product in the
existing product line.
Enhance the Brand loyalty.
Products
Quality:
25 Taste The Thunder!!!!
It is similar in flavor to other colas but has a unique taste reminiscent of
betel nut. So, it can be said that we are bringing a new quality in our
product.
Design:
The design of Coca-Cola’s bottle is unique. Its outer view is different
from other Cola-Cola’s Product.
Brand name:
This logo will work as our brand name as it worked in other countries.
Product Size:
We have various quantities of Thums Up in different size.
Feature:
It is a strong & energetic drink.
Credit term:
Our credit term is 2/20 net 90 days. It means that our allocated time for
the distributors is 90 days. But if any can pay within 20 days, he will
get 2% discount.
Payment Period:
We took 1 month as our payment period.
List price:
As we are planning to launch different sizes of Coca-Cola drinks, so the
prices determined for this size are also different. Our maximum
determined rate for 2.25 liter is Tk. 60. And our lowest price for 250 ml
is Tk. 10 All the prices that are allocated for different sizes are given
follow: Type Quatity Price
Glass 250 mL 11
1 liter 28
Pet 500 mL 20
Promotion
1 liter 32
1.5 liter 45
2 liter 60
Can 330m 20
Advertising: Media:
TV:
With channel-i, Rtv, channel-1, Ntv we will have some contracts.
They will telecast our ads 50 times a day.
Newspaper:
As it is a new product, so in every month we will give 3-4
advertisements. In the 1st two week of launching our product an
offer will be given in the newspaper. Anyone can get 50%
Bill Board:
In the main point of the city area we will have our big posters.
We will give our ads in the 15 Billboards. But the number will
increase with the time.
Digital screen:
We will also give ads for 60 times daily in the only digital screen
of Chittagong.
Internet:
We also give our product’s advertisement in Internet.
Bonus:
This will be given for customer to attract them in an excessive scale. It
is an extra addition, which will very from time to time with the seasonal
situation. Like 20% extra coke/ glass/ bowl etc will be given with 1 liter
or with 2 liter Coca- Cola.
Event Sponsorship:
We will sponsor cultural shows, sports, and concerts for our publicity
such as concerts for acid victims, handicapped & drug addicts. It will
enhance our brand image in the local market as well as it will draw
attention of the target consumers. Also, we will arrange cricket match
and football match in the city.
Channel of Distribution:
Our Company will follow an indirect line, a channel of distribution for
the product. We will market our products through a member of dealers.
We will provide our drinks to consumer through retailers-, which is a
channel 3-distribution policy.
Location:
Coca-Cola will sell its product throughout the Chittagong district.
Distributors are the main media for distributing our products. Our
distributors will be from following location.
Transportation:
We will use “pick up vans” to distribute our products throughout
Chittagong.
Budget
Unit Price forecast:
sales year
( Coca Cola ) 2006( sales ) 2007( sales ) 2008 ( sales )
250 ml 45,000,000 53,216,000 60,610,000
1 liter 70,400,000 78,616,000 86,010,400
2 liter 54,000,000 62,216,000 69,610,400
Pet 500 ml 9,000,000 17,216,000 24,610,400
Can 27,000,000 35,216,000 42,610,400
Total sales 20,5400,000 246,480,000 283,452,000
Our Budget for next 3 years is given below:
Budget
Item \ Year 2006 2007 2008
($9,600,000) $29,880,000
Loan Proceeds 0 0 0
Sales & Receipts 205,400,000 246,480,000 283,452,000
Other: 0 0 0
Total Cash Inflows $205,400,000 $246,480,000 $283,452,000
Available Cash Balance $205,400,000 $236,880,000 $313,332,000
Cash Outflows (Expenses):
Advertising
TV 15,000,000 18,000,000 18,000,000
News Paper 10,000,000 11,000,000 11,000,000
Bill Board 6,000,000 8,000,000 8,000,000
Internet 8,000,000 8,000,000 8,000,000
Action program
We have divided our action program into consequent three parts in a
year. We set our action program for each 4 months which is described
in below:
1st Quarter
Our product has similar flavor that other colas have, but we have
a unique taste reminiscent of betel nut, which we will always use
to maintain our quality. Our quality manager will ensure us in the
33 Taste The Thunder!!!!
era of quality, by checking the quality in every 4 months that
means in every quarter our process of ensurance the quality will
be done. We have a plan to serve our customer by introducing the
glass bottles of 250ml, 1L& 1L, 2L in pet bottles & also can of
300 mL. But in the 1st quarter only the liter of 1 in both the glass
& pet bottles will be launched. Cans also will be available in the
market.
2nd Quarter
For the first time, Internet will act as our promoting media. Some
serials of T.V. may get sponsorship of us. We will also sponsor
one renowned singer’s music album.
As, it will be the world cup season, in that time a ball will be
offered with every 2L Thums up. Also, we will sponsor both a
As, in the 1st quarter we have covered almost all of the areas of
the city & some rural areas, now we will have our footstep in the
rest noninsured areas. This time 35 vans will be used for our
distribution.
3rd Quarter
. 1ol .
The organogram of our company are given below:
Field Brand
Marking Marketing
Area
Manager
Brand Brand Brand
Executive Extension Manager
Officer
Territory Territory
Manager Manager
(City Area) Rural Area
Supervisor Supervisor
Agrabad
Supervisor Supervisor
G.E.C
Supervisor Supervisor
Reazuddin
Bazar
Supervisor
Muradpur
4 Field Workers
Area Manager:
As we are launching our product in Chittagong city, so the area
manager will be in charge of whole Chittagong city. Under his
control, there will be territory manager. His duty is to monitor
the territory manager.
Territory Manager:
Under the control of area manager, there will be a territory
manager for our main four areas GEC, Agrabad, Chandgaon and
reazuddin bazaar. The responsibility of territory manager is to
monitor the distribution process of our products.
Supervisor:
Under the territory manager we will assign four supervisors.
Each supervisor will be in charge of each four areas. Their duty
is to control the fieldworker and report to the territory manager.
Fieldworker:
The fieldworkers will be under supervisor’s control. Their main
duty is to supply our product to distributors. We will have eight
fieldworkers assigned for Chittagong city, and eight
fieldworkers assigned for the rural areas to distribute our
product to the final consumers.