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Pedelec / e-bike

City • Trekking • MTB


According to EN 15194:2018-11

Translation of the pedelec original instruction manual


City pedelec parts
Frame Handlebar with grip shift
1 Down tube with integrated battery Stem
2 Seat tube Display
3 Head tube Front light with reflector
4 Chain stays Brake lever
5 Seat stays Brake cable
Shifter cable
Headset
Saddle
3
Seat post clamp, possibly with quick release
1
Seat post
Luggage rack
Rear light with integrated reflector Front mudguard

Mudguard for the back tire


Frame lock 2 Suspension fork
Mudguard stay Safety fixture
5 Front mudguard
Sprocket guard Disc brake caliper
Chain 7
8 Brake disc
4
Dropout
Wheel:
Chain ring Spoke
Crank arm Reflective ring
Electric drive Rim
Pedal Valve
Tires
7 Fastening rear wheel (bolted axle / thru axle / quick release) 8 Fastening front wheel (bolted axle / thru axle / quick release)

The enclosed images show the standard commercial pedelec models. The pedelec you have purchased may look somewhat different. This manual
describes pedelecs in the following categories: City/trekking and MTB. This instruction manual only applies to the pedelec mentioned on the envelope
with which it was issued.

A
Trekking pedelec parts
Frame Handlebar with grip shift
1 Top tube Stem
2 Down tube Display
3 Seat tube Brake lever
4 Head tube Front light with reflector
5 Chain stays Shifter cable
6 Seat stays Brake cable
Headset
Saddle 1

Seat post 4

Seat post clamp, possibly with quick release


Luggage rack
Rear light with integrated reflector Front mudguard
Mudguard for the back tire
Frame lock 2 Suspension fork
3
Safety fixture
6 front mudguard
Mudguard stay Disc brake caliper
7
Derailleur cassette 8 Brake disc
Dropout Wheel:
Chain ring Hub
5
Spoke
Chain Reflective ring
Electric drive Rim
Crank arm Valve
Pedal Tire

7 Fastening rear wheel (bolted axle / thru axle / quick release) 8 Fastening front wheel (bolted axle / thru axle / quick release)

The enclosed images show the standard commercial pedelec models. The pedelec you have purchased may look somewhat different. This manual
describes pedelecs in the following categories: City/trekking and MTB. This instruction manual only applies to the pedelec mentioned on the envelope
with which it was issued.

B
MTB pedelec parts
Frame Stem
1 Top tube Handlebar with grip
2 Down tube with integrated battery Display
3 Seat tube Brake lever
4 Head tube
5 Chain stays
6 Seat stays Shifter
Shifter cable
Saddle 4 Brake cable
1
Seat post Headset
Seat post clamp with quick release Battery lock

Rear shock absorber


2
Disc brake caliper Suspension fork
Brake disc Disc brake caliper
3 Brake disc
6
Derailleur cassette
Dropout 7 8
Wheel:
5
Hub
Rear derailleur Spoke
Chain Tire
Electric drive Rim
Crank arm Valve
Pedal

7 Fastening rear wheel (bolted axle / thru axle / quick release) 8 Fastening front wheel (bolted axle / thru axle / quick release)

The enclosed images show the standard commercial pedelec models. The pedelec you have purchased may look somewhat different. This manual
describes pedelecs in the following categories: City/trekking and MTB. This instruction manual only applies to the pedelec mentioned on the envelope
with which it was issued.

C
Content
City pedelec parts A Drive unit 18 Inspection plan 42
Trekking pedelec parts B Maintenance and care 18 Inspection timeframes and assignments 43
Wear and tear and warranty 19 Lubricant schedule 44
MTB pedelec parts C
Adjusting the pedelec to the rider 19 Bolted connections 45
Safety instructions 2
Using quick release levers and through Loose accessories 46
Introduction 3 axles 20 Loose luggage rack 46
For your safety 4 Through axles 20 Bar ends / handlebars 46
Installing the pedals 21
Before the first ride 4 Mounted accessories 47
Adjusting the saddle 22 Accessories / maintenance / spare parts 47
Before each ride 5 Adjusting the saddle tilt 23
Handlebar position / adjusting the stem 23 How to use carbon components 50
Riding a pedelec 6
Setting up the brake levers 24 Properties of carbon 50
How your pedelec works 6
Your pedelec’s range 6 Children 25 Transporting the Bike 51

If you have a fall 7 Children and pedelecs 25 Replacing parts 52


Carrying children / trailers for children 25 Warranty and liability in the case of defects 55
Legal regulations 8
Separate regulations for Frame 27 Environmental protection tips 56
S-pedelecs / e-bikes 8 Suspension 28 Legal disclosure 56
Intended use 9 Suspension frames and suspension
elements 28 Inspections 57
Pedelec tuning is prohibited 11 Hand-over documentation 60
Maintenance and upkeep 29
Electrical system 12 Pedelec identification 61
Chain 30
Important safety instructions for electrical
Belt drive 31 Notes / guarantee 62
and electronic systems 12
Wheels 32
Switching the electrical system on and off 13
Wheels/Tires 32
Display and control unit 13
Tires and tire pressure 33
Battery 14
Flat tire repair for conventional tires 34
Charging the battery 16
Brakes 36
Charger 17
Gear change 40

1
Safety instructions The text which the warning covers always has a
grey background. Important screw joint: Precise
Please read all warnings and advice in this in- torque must be applied here
struction manual carefully before using your The warnings break down as follows: when tightening. The correct
pedelec. mounting torque is either dis-
Please keep the instruction manual in a safe played on the component or listed in the table
place for later use. Keep it close to your pedelec Information: This symbol pro- of torques on page 45. In order to apply a
so that you can access it at any time vides information about how to precise torque, you must use a torque
The manufacturer accepts no liability for dam- use the product or highlights wrench. If you don't have a torque wrench,
ages resulting from non-compliance with these specific parts of the operating please contact a specialist dealer. Parts
instructions. Your pedelec must only be used in manual that are particularly important. which do not have the correct torque could
accordance with its intended use. fall off or break! This may result in severe
Any other use may lead to technical failures and falls.
accidents. Liability for defects and warranty will Warning: This symbol warns of
be void in case of improper use. misuse which could result in
damaging the product or the en- Operating Instructions: Read
Please ensure you read the chapters “Before vironment. all of the instruction manuals de-
the first ride” and “Before every ride” before livered with the pedelec. If you
using the pedelec for the first time! are unsure about any of the top-
Danger: This symbol indicates ics addressed in this handbook, contact your
If you lend your pedelec to a third party, please possible dangers to your health specialist dealer.
give them this operating manual along with the and life that could arise if specif-
pedelec. ic actions or appropriate care is
This operating manual contains five different not taken.
types of pointers – one providing important in-
formation about your new pedelec and how to
use it, a second referring to possible damage to
property and the environment, and a third type
warning against potential falls and serious dam-
age, including physical injury. The fourth pointer
helps you to apply the proper torque so the parts
don't loosen or break. The fifth pointer reminds
you that it is necessary to study the operation
and assembly manuals included carefully.
When you see these symbols, there is always a
risk that the described danger may occur.

2
Introduction much of it is relevant to safety. Failure to consider Even if you are an experienced pedelec user, it
this information can cause serious accidents and is essential that you first read the chapter “Before
Dear Customer, damage to property. your first ride” and then carry out all the important
to start with, we’d like to provide you with some As modern pedelec technology is highly com- checks from the chapter “Before every ride”.
important information about your new pedelec. plex, we have chosen to only describe the most Please note that as a pedelec rider, you are par-
This will enable you to handle the technology important points. ticularly at risk on public roads.
better and to avoid risks. Please read the opera- As well as this, this manual only applies to the Ensure that you protect yourself and others with
tion instructions carefully and keep them in a safe pedelec for which it was issued responsible and safe riding.
place for later reference. The technical details concerning the parts in-
The pedelec you have received has been assem- stalled to the bike can be read in the attached Note for parents and legal guardians:
bled and adjusted according to your body type. If instructions and reference materials provided by As your child‘s legal guardian, you are respon-
this isn’t the case, please contact a bike shop to each of the bike’s manufacturers. If you are un- sible for their actions and safety. This includes
have this necessary work done on your bike, or sure about a particular point, please contact your taking care of the pedelec’s technical condition
make sure that you carefully read the manufac- specialist retailer. and supervising the rider.
turer‘s assembly instructions and follow all of the Before riding your pedelec on public roads, you In addition, you should also ensure that your
steps included within. should inform yourself about the applicable na- child has learnt how to use the pedelec safely.
It is assumed that the pedelec’s user has ac- tional regulations in your specific country. They should know how to ride the pedelec prop-
quired the basic necessary knowledge to operate First, however, a few pointers which the person erly and responsibly in the environment in which
pedelecs. using the pedelec should consider before starting it will be used.
a journey: • Please note that in some countries, children
Everyone that • Always wear a fitted and suit- may only cycle on pavements or footpaths un-
• uses able bicycle helmet and use it til they have reached 8 years of age. Children
• repairs or services each time you ride. between 8 and 10 may also use pavements or
• cleans • Read the instructions sup- footpaths.
• or disposes of this pedelec plied by your helmet manu- • When children cross a road, they must get off
must completely acknowledge and understand facturer relating to fitting the their bike.
the content and meaning of these operation in- helmet properly.
structions. If you have any further questions or • Always wear bright clothing or sportswear with
have not quite understood certain points, you reflective elements when you ride. If you are
should contact a specialist pedelec retailer for riding in difficult terrain, please wear suitable
your own safety. clothing, such as protective bike wear.
This manual contains information about con- • Tight clothes and trouser clips are mandatory
struction, technology, maintenance and ser- to wear. Your shoes should be slip-resistant
vicing. Please take note of this information, as and have hard soles.

3
For your safety Before the first ride To ensure that you enjoy a safe and comfortable
riding position, please allow your specialist retail-
This operating manual assumes that you have a er to set up your handlebars and stem. Adjust the
basic knowledge of riding pedelecs/bicycles. It will Please consult the operating manu- saddle to find a safe and comfortable position for
not teach you how to ride a pedelec/bicycle. Like- als of the individual component man- you (see page 22).
wise, it does not explain how to assemble or repair ufacturers, which were supplied with Allow your specialist retailer to set up the brakes
the pedelec. your pedelec or can be found online. so that the brake levers are always within easy
Always be aware that pedelecs may give rise to reach.
risks, especially to riders themselves. Always be Ensure that you know which lever operates which
aware that you are not as protected as you are in brake (i.e. left or right, and front or back).
ical Gears
a car, for example. Pedelecs have no airbag and Electr Usually, the right brake lever operates the rear
r
no body. Nevertheless, you are faster and can ride moto wheel brake and the left brake lever operates the
on other areas of the road compared to a pedestri- front wheel brake.
an. Pay particular attention to others on the road. Despite this general rule, however, you should
Never ride with headphones. Never use your Your specialist pedelec retailer will be happy still check which wheels the brakes are connect-
phone while riding. Never cycle if you are unable to answer any further questions you have after ed to since this standard isn’t always followed.
to control your bike completely. Under no circum- reading this manual.
stances should you ride your bike if you have tak- Ensure that the pedelec is ready for use and ad-
en medicine or are under the influence of alcohol justed to fit your body. Modern braking systems might be
or drugs. more powerful or have a different
This means: functionality than those that you are
• Checking the position and attachment of the used to. Practice operating the brakes in a
saddle and handlebar safe area without traffic before you start a
• Mounting and adjusting the brakes journey.
• Making sure the brake handles are easily ac- If you use a pedelec with carbon fibre
cessible (see page 24) wheels, please note that this material pro-
• Fastening the wheels securely onto the frame vides a significantly weaker braking effect in
• Under wet and slippery con- and the fork combination with rim brakes than aluminium
ditions, adapt how you cycle • Checking the battery is firmly fastened rims do!
accordingly. In this case, • Ensuring the battery is sufficiently charged for Also remember that the effectiveness of
you should ride more slowly the planned trip brakes can be different to what you are used
and brake earlier and more • Familiarising yourself with how the pedelec to in wet conditions or on slippery surfaces.
gradually, as the braking should be used Adapt the way you cycle for slippery surfac-
distance becomes significantly longer. es with possibly longer braking distances.
• Ride at an appropriate speed for the terrain
and your riding capabilities.

4
Try to roll the pedelec forwards while pressing Before each ride
If rubber or plastic pedals have been the brakes. The rear brake, when operated, must
put on your pedelec, familiarise allow the rear wheel to lock, the front brake must Before every ride, please check that:
yourself with their grip. When wet, lift the rear wheel off the ground. Please make • The lights and bell are working and safely se-
rubber and plastic pedals are very slippery. an initial test ride in a safe place where you can cured
familiarise yourself with the new brakes! Mod- • The brakes are working and are safely secured
ern brakes can behave completely differently • The cables and fittings are not leaking if you
than those that you are perhaps used to. The have a model with hydraulic brakes
pedelec‘s steering should not rattle or have any • The tires and rims are free of foreign objects
play. and bear no damage and turn smoothly, par-
Check the air pressure in the tires. You will find ticularly after riding off-road
information as to the correct tire pressure on the • The tires have a sufficient tread depth
sides of the tires. Please adhere to the required • The spring elements are working and safely
minimum and maximum pressure! secured
If you cannot find the recommended pressure • The screws, nuts, quick release axles and
Snagging hazard values, 2.5 bar / 36 PSI is a suitable pressure for quick releases are tight (see page 20) even
Moving and turning parts of your most tires. If the tire is narrower than 30 mm or if the pedelec has been left unattended for a
pedelec may lead to danger dur- 11/8", fill it to 4 bar / 58 PSI. short time
ing use, maintenance and upkeep. Protect As a general rule of thumb when you are out on a • There are no deformations or damage on the
yourself by not wearing loose clothes that ride, you can check the tire pressure by doing the frame and fork.
may get caught. During use, maintenance following: If you place your thumb on a pumped- • The handlebars, stem, seat post and seat are
and upkeep, stay away from turning parts up tire, you should not be able to significantly correctly and securely fastened and set up in
(wheels, brake discs, cassettes). Do not change its shape by applying pressure. the right position.
touch moving, sharp or protruding parts In addition, check whether there is an indication • The seat post and seat are secure. Try turning
(cranks, pedals). of maximum tire pressure stated on the rim. If so, the seat or tipping it upwards or downwards.
this specified pressure must not be exceeded. The seat should not move.
Check the tires and rims. Look for damage, • If you are using clipless or magnet pedals,
Make sure the wheels are securely fastened in cracks and deformations, foreign objects, eg please check that they are working properly.
the frame and fork. Check that the quick releas- glass splinters or sharp-edged stones, etc. The pedals should release easily and smoothly.
es, slide-in shafts and all important nuts and bolts Never ride your pedelec if you notice cuts, tears • The battery is secure
are secure (see page 20 and 45). or holes. First have your pedelec checked over • Ensure the battery is sufficiently charged for
Lift your pedelec up slightly and drop it onto the by a specialist. the planned trip
ground from about 10 cm in the air. If it rattles
or makes another unusual noise, ask a special-
ist retailer to identify and fix the problem before
you use it.

5
Riding a pedelec • When riding a pedelec, make sure that you are
Do not use your pedelec if you think fully familiar with the starting characteristics
it may not be in perfect condition. of the pedelec before riding it. If the pedelec
Have a specialist retailer check your Practice operating and riding your starts off suddenly, accidents may occur.
bike. It is particularly important if you use pedelec in a quiet and safe place • Neither the bike nor the drive may be tampered
your pedelec a lot, either for sports or daily before you take to public roads! with to increase the speed or performance of the
use, that you regularly have all the important pedelec. The application of tuning kits or modify-
parts checked by a specialist retailer. ing the gear transmission is not permitted.
Frame and fork, suspension components Please read all warnings and ad-
and other parts relevant to your safety such vice in this instruction manual care- How your pedelec works
as brakes and wheels are subject to heavy fully before using your pedelec.
wear, which can impact the operating safety The drive is activated as soon as you begin to
of these parts. A component may unexpect- pedal. The amount of assistance depends on the
edly begin to malfunction if you use it be- Always squeeze the brakes of your settings you have chosen. The drive unit turns off
yond its lifespan or recommended period of pedelec before placing a foot on the as soon as you stop pedalling or reach maximum
use. This may lead to accidents and serious pedal. The electric engine starts speed (25 km/h). The assistance is automatically
injury. working as soon as you begin to pedal. This reactivated as soon as the speed is below the
boost is surprising to begin with, and can maximum assistance speed and you reapply
lead to falls or cause dangerous traffic acci- pressure to the pedal.
Please make these checks before dents and injury to occur. How to most efficiently use your pedelec engine:
continuing after an accident or if • Always select the optimal gear and keep your
your pedelec falls over. Aluminium pedalling rate between 60-100 rpm.
parts cannot be safely bent back into shape, • Start with the low gears.
1 2
while carbon components can sustain dam- • As soon as your pedalling rate becomes too
age which is not recognizable to the eye. high, shift to the next higher gear.
Do not use your pedelec if you think it may • As soon as your pedalling rate becomes too
not be in perfect condition. Have it checked low, shift to the next lower gear.
and repaired by a specialist retailer. • If your pedelec uses a hub gear, reduce your
If damaged, aluminium parts are non-repair- pressure on the pedal before shifting gears.
able. Carbon components can sustain dam-
age which is not visible to the eye! Your pedelec’s range
• Staring at the display screen for too long while
cycling may result in you falling off or causing
an accident. It is best to charge your battery at
warm temperatures and set it just
before you start a journey.

6
The battery’s drain cycle may be effected by: If you have a fall • Check that both brakes are operating fully.
• Assistance level: • Do not set off again without having checked
The higher the assistance level used, the Check the entire that the chain is fixed securely onto both the
higher the power consumption and the low- pedelec for any front chain wheel and rear sprockets. It must
er the range. damage. This be engaged fully with the cogs. If you set off
• Riding style: could be dents and and the chain slips off a cog you may fall, at
With the optimal use of gear shifting, you cracks in the frame the risk of injury.
can save energy. In lower gears, you gen- and fork but also
erally need less power, less assistance, bent parts. Also, if
and your pedelec consumes less energy. any parts such as Aluminium components can break
• Ambient temperature: the handlebars or unexpectedly when deformed. Do
Batteries discharge faster at cold outside seat have shifted not use any parts that have been
temperatures and have a shorter range. or twisted, you need to check that these parts are deformed or bent, such as after a fall. Al-
• Terrain: working and safely secured. ways replace these parts. Carbon parts can
In hilly terrain, more energy is needed so • Examine the frame and fork closely. If you ex- be seriously damaged without it being no-
the range goes down. amine the surface from different angles, you ticeable. After a fall, have all carbon compo-
• Weather and vehicle weight: usually will be able to clearly see any defor- nents checked by a specialist retailer.
In addition to the temperature, wind condi- mations.
tions can also have an effect on the range. • Check that the seat, seat post, stem and han-
A strong headwind requires more power dlebars are still in the correct position. If this is If you notice any changes to your pedelec, DO
when cycling. Bags and luggage will in- not the case, DO NOT attempt to turn or bend NOT continue cycling. Do not retighten loose
crease the weight, therefore more force is the part back from its new position without un- parts without prior inspection and not without a
required. doing the corresponding screws. When fasten- torque key. Take the pedelec to a specialist retail-
• Technical condition of your pedelec: ing parts, always use the specified tightening er. Tell them about the fall and have the pedelec
Air pressure that is too low in the tires in- torque. These values can be found on page examined!
creases driving resistance, especially 45 and in the chapter “Quick Release” on
when riding over a smooth surface, such page 20.
as tarmac. The range of your pedelec can • Check that both wheels fit correctly and se-
be reduced by a rubbing brake or a poorly curely in the frame and fork. Lift the pedelec up
maintained chain. at both the front and rear to turn the front and
• Charging status of the battery: rear wheels. The rim should move smoothly
The charge state indicates the amount of straight through the brakes. The tires must not
electrical energy that is stored in the bat- touch the brakes. You can see from the dis-
tery at any given time. More energy means tance between the frame or fork and the wheel
more range. whether the wheel turns without rubbing.

7
Legal regulations
Within the scope of the European
Union, there are different types of
pedelecs and e-bikes for which dif-
ferent legal regulations apply.
Info
A pedelec (pedal electric cycle) is a
bicycle in which the rider is assisted by an electric
drive when pedalling. Its engine can go up to 250
Watts (UK: 200 W), and its maximum speed limit
is 25 km/h. It is therefore still considered to be According to EU law, a pedelec is under According to EU law:
EU
a bicycle which does not need to be registered. the same category as a bicycle and, there- • Speed pedelecs (S-Pedelec) are legally cat-
The S-pedelec is the faster model. Once again fore, has the same requirements. The rules for egorised as two-wheeled motor vehicles in
assistance is only provided when pedalling, but using pedelec paths are also the same as for bi- class L1e, subcategory L1e-B (mopeds).
it has a more powerful engine. It is generally 350 cycles. Special rules may apply outside the EU • On journeys using engine assistance only, you
to 500 Watts and has a cut-off speed of 45 km/h. and in some EU regions. Please stay informed are not permitted to ride over 18 km/h.
It is therefore regarded as a moped, light motor- about the national regulations applicable in your • The engine assistance switches off when you
cycle or motorbike depending on location and is specific country. reach approx. 45 km/h.
required by law to be registered and insured in To use bike paths with your pedelec, please con- • A driving licence is required. The moped test
Germany. sult the applicable legal practice in your country. certificate is mandatory.
The regulations governing the operation of a • A driving license is required. Please inform
pedelec and the requirements regarding mini- yourself about the applicable regulations re-
Find out about the relevant national mum age, certificates, official licenses and hel- garding licenses. It is possible that a minimum
stipulations that apply to you! Check met requirements may vary in different countries. age is enough to be allowed to ride without a
your cycle passport to see which The same applies to the obligatory use of cycle driving license.
type of pedelec you have. Respect the legal paths. Please inform yourself about the applica- • If you have a national driving license for a car,
regulations. Also, ask your specialist retailer. ble legal practice. the required permission may be covered by
this.
Separate regulations for S-pedelecs / e-bikes • You are required by law to wear a helmet and
Check whether your third party lia- be insured. Before setting out on a ride, find
bility insurance covers possible If pedal assistance is provided above 25 km/h, out about the legal stipulations that apply to
damage caused by using an it is not considered a pedelec / e-bike according you.
pedelec. to Directive 2002/24/EC which has since ex-
pired. According to the current EU Regulation
2013/168/EU, type approval/approval for specific
use is mandatory.

8
• In general, parts can only be replaced by iden- Intended use
tical parts. Other parts may only be installed The electrical components are ex-
if they comply with your speed pedelec’s type clusively for use in electrically as-
approval. Specialist retailers may have lists of Pedelecs are means of transport sisted bicycles, i.e. pedelecs or
alternative parts which also comply with your designed to be ridden by one per- EPACs. They are not to be used for any oth-
speed pedelec’s type approval. son. Transporting an additional per- er purpose. It is not permissible to use it for
• Child seats may only be installed on speed son on the bike is only permitted in the competitions or commercial purposes.
pedelecs if they have been approved by the framework of national legislation. A tandem
speed pedelec manufacturer. is exempt from this.
• Passenger trailers are not permitted for If you would like to transport baggage, your Keep in mind that on a pedelec you
speed pedelecs, not even with approval from pedelec needs to be fitted with suitable equip- are travelling much faster than you
the speed pedelec or trailer manufacturer. ment. Children may be transported in child would on a bicycle without an elec-
• The blood-alcohol level limit is the same as seats or in trailers intended for this purpose. tric drive. Other road users may misjudge
when driving a car depending on the appli- Pay attention to quality. Ensure that you do this. If anything is unclear about the intend-
cable legal stipulations. not exceed the maximum permissible weight. ed purpose of your pedelec, please contact
your specialist dealer.
These regulations also apply to you if you are
within the scope of the European Union. Other Permissible total weight: weight
regulations may apply in other countries, includ- of the rider + weight of the pedelec If they are equipped as prescribed by national
ing some European nations in isolated cases. + weight of the battery + weight of law,
Please inform yourself about the applicable leg- the baggage + weight of the trailer (if the
islation for using your speed pedelec. trailer is permitted) (see page D). Type 1
Trekking pedelecs
Speed pedelecs / e-bikes and bike paths may be used on pub-
If you use your speed pedelec like you would Dangers of improper use lic roads and on light
a normal bicycle, without the assistance of the Only use your pedelec for its in- terrain, such as on dirt
electric motor, you are permitted to use all cycle tended use. Please read the sec- roads.
paths without limitation. The following applies if tion "Intended Use" in the original instruction
you use the motor: Like for mopeds, you have manual. This also includes adherence to the Instructions for use
to use cycle paths outside of urban areas when operating, servicing and maintenance con- Manufacturers and retailers are not liable for any
riding a speed pedelec. If this is not permitted, ditions that are described in this manual. In- use outside of the intended use. This applies
this is displayed by an additional sign on the cy- form other users of the intended use and the particularly to damage resulting from failure to
cle path stating "no mopeds". In urban areas, you dangers of not adhering to it. Improper use, comply with the safety instructions, for example:
are only permitted to use cycle paths which fea- overloading and lack of maintenance may • use on terrain,
ture an additional sign permitting you to do so. lead to accidents and falls involving severe • use for purposes outside of its intended use,
injuries to you and other people! • overloading, or
• the improper repair of defects.

9
Trekking pedelecs are not designed for heavy You can ride over small obstacles like roots, Instructions for use
strain, such as riding down stairs or going over stones or steps. You should always wear the ap- Manufacturers and retailers are not liable for any
jumps, or for extreme uses, such as authorised propriate safety equipment (eg. a suitable helmet use outside of the intended use. This applies in
competitive events, tricks or stunts. Participation and cycling gloves). particular to
in competitions is only allowed when authorised non-compliance with the safety instructions and
by the manufacturer. Instructions for use any damage resulting from this, such as:
Manufacturers and retailers are not liable for any • using the bike on difficult terrain, for high
Type 2 use outside of the intended use. This applies jumps, downhill or in bike parks
City and touring pedelecs particularly to damage resulting from failure to • use for purposes outside of its intended use,
may be used on pub- comply with the safety instructions, for example: • overloading, or
lic roads and on paved • using the bike on difficult terrain, jumps, steep • the improper repair of defects
roads. descents or in bike parks All mountain pedelecs are not designed for heavy
• use for purposes outside of its intended use, strain, such as steep descents or going over high
Instructions for use • overloading, or jumps, or for extreme uses, such as authorised
Manufacturers and retailers are not liable for any • the improper repair of defects competitive events, tricks or stunts.
use outside of the intended use. This applies Mountain pedelecs are not designed for heavy
particularly to damage resulting from failure to strain, such as riding down stairs or going over Type 5
comply with the safety instructions, for example: jumps, or for extreme uses, such as authorised Enduro pedelecs – Suspension travel around
• use on terrain, competitive events, tricks or stunts. 150-180 mm
• use for purposes outside of its intended use,
• overloading, or Type 4
• the improper repair of defects. Mountain pedelecs – Suspension travel approx.
City and touring pedelecs are not designed for 120-150 mm
heavy strain, such as riding down stairs or going may be used on public
over jumps, or for extreme uses, such as author- roads and on light to
ised competitive events, tricks or stunts. Partici- intermediate terrain. Ob- may be used on public roads and on terrain. Ob-
pation in competitions is only allowed when au- stacles like roots, stones stacles like roots, stones or low steps may be
thorised by the manufacturer. or low steps may be rid- ridden over. Jumps are permitted. You should
den over Small jumps are permitted. You should always wear appropriate protective gear (i.e. hel-
Type 3 always wear appropriate protective gear (i.e. hel- met, biking gloves, protectors).
Mountain pedelecs met, biking gloves, protectors).
may be used on public
roads and on light to in-
termediate terrain such
as dirt roads, trails and
cross-country courses thanks to their suspension
travel of up to 120 cm.

10
Instructions for use Instructions for use Pedelec tuning is prohibited
Manufacturers and retailers are not liable for any Manufacturers and retailers are not liable for any
use outside of the intended use. This applies use outside of the intended use. This applies
particularly to damage resulting from failure to particularly to damage resulting from failure to Unauthorised intervention is pro-
comply with the safety instructions, for example: comply with the safety instructions, for example: hibited
• using the bike on difficult terrain, for high • using the bike on very difficult terrain, for very Do not modify the pedelec’s tech-
jumps, extreme downhill use or energetic bike high jumps, extreme downhill or energetic bike nology in any way. Manipulating the bike in
park use park use any way to increase performance or speed
• use for purposes outside of its intended use, • use for purposes outside of its intended use, can lead to legal problems and/or make the
• overloading, or • overloading, or bike less safe to ride. Sprockets may not be
• the improper repair of defects • the improper repair of defects replaced by parts that are not original parts.
Enduro pedelecs are not designed for heavy Freeride / Downhill pedelecs are not designed for
strain, such as steep descents or going over very heavy strain, such as extreme uses like author-
high jumps, or for extreme uses, such as author- ised competitive events, tricks or stunts. Possible legal implications:
ised competitive events, tricks or stunts. • The pedelec is required by law to be registered
for approval and insured. All legal require-
Type 6 If you are not sure what type of ments regarding the bike’s configuration and
Freeride / Downhill pedelecs pedelec you have, ask your special- as stated by the road traffic licensing authority
Suspension travel starting at 180 mm ist retailer or the manufacturer must be adhered to.
about its intended uses. Before riding on • The manufacturer does not offer any kind of
public roads with your pedelec, inform your- guarantee, warranty or liability.
self about the applicable regulations in your • Criminal consequences cannot be ruled out.
country. Only ride on pathways and trails For instance, an accident with a tuned pedelec
that are permitted for vehicles. Special regu- may result in a legal offence.
lations may apply in part. Please inform • Termination of pedelec / bicycle insurance
may be used on public roads and on rough ter- yourself about the applicable national regu-
rain. Obstacles like roots, stones or low steps lations in your specific country. Possible technological implications:
may be ridden over. High jumps are permitted. • Tampering with the bike’s technology may limit
You should always wear the appropriate safety its capabilities, cause defects or break the bike
equipment (e. g. helmet with visor, cycling gloves, parts.
protectors). • The motor and battery may become overload-
ed and overheat. Consequences: Irreparable
damages and risk of fire
• The brakes and other parts may become over-
worked. Consequences: Malfunction, over-
heating, increased wear and tear

11
Electrical system Improper operation of the drive system and chang-
Before performing any work on your es made to the battery, charger or motor may re-
pedelec, disconnect the electrical sult in injury or costly damage. In this case, the
Modern pedelec technology is high system and remove the battery. manufacturer declines any liability for the damage
tech, and working on pedelec parts caused. Changes to the electric system may result
requires expert knowledge, experi- in criminal prosecution. This may be the case if the
ence and specialist tools. Do not do any Do not clean the pedelec with a maximum assisted speed is modified.
work on your pedelec yourself. Contact a steam jet, high-pressure cleaner or
specialist dealer. water hose. Water may seep into
the electrics or drive and destroy the equip- Your pedelec is supplied with the
ment. corresponding operating manual for
The electrical system includes the following com- the integrated drive from the com-
ponents: ponent manufacturer. For more information
• Display The operating temperature should about the bike’s operation, maintenance,
• Control unit be between -15°C and +45 °C . The upkeep and technical data, read the instruc-
• Battery recommended storage temperature tion manual along with the websites for each
• Drive unit is between -10 °C and +35 °C of the manufacturer’s parts.
• Charger
• Sensors
Only perform operations described Don’t let children who are unattend-
The A-weighted emission sound pressure levels in this manual. Do not change the ed ride the pedelec without first
at the rider's ears is below 70 dB(A). bike. You should not disassemble or thoroughly instructing them on how
open any modules. If in doubt, always con- to use it. Explain to children the dangers of
Important safety instructions for electrical tact a specialist dealer. using electrical devices. Do not allow chil-
and electronic systems dren to play near the product.

Replace parts that are defective or worn, such as


The electrical system of your the battery, charger or cable, with original spare The pedelec is not intended for use
pedelec is very powerful. If you no- parts produced by the manufacturer or parts rec- by persons (including children) with
tice any damage to the electrical ommended by the manufacturer. Otherwise, any reduced physical, sensory or men-
system, remove the battery immediately. Af- guarantees and/or manufacturer's warranties will tal capabilities, or lacking the required expe-
ter a fall or accident, live components may be be voided. If non-original or incorrect spare parts rience and knowledge, unless supervised or
exposed. If you have a question or problem, are used, the pedelec may not function correctly. having received instructions concerning use
please contact a specialist dealer. A lack of In case of a defect, please contact a specialist of the product by a person responsible for
expertise can lead to serious accidents. dealer. their safety.

12
Display and control unit
This pedelec can be operated in the
rain. However, do not deliberately
immerse it in water. Your pedelec can be equipped with
various displays and control units.
Some manufacturers offer the pos-
When shipping the pedelec on a ve- sibility to link the display with your smart-
hicle exposed to rain, remove the phone and configure the settings.
battery and store it in a safe place to
stop it from getting wet.

Your pedelec has a “pushing aid” function, where-


by it moves at up to 6 km/h without the need to On/Off button
pedal yourself.

The pushing aid function works to


assist you if you, for example, have
to climb a steep ramp from an un- Please refer to the enclosed func-
derground car park or underpass. Do not tional description and operating man-
use it to ride the bike. Requirements: ual provided by the manufacturer.
The following requirements must be met before
you can activate and use your pedelec:
Both wheels must be on the ground • A sufficiently charged battery must be used.
when using the pushing aid, otherwise • The battery must be inserted correctly into the
there is a danger of serious injury. battery holder.
• The motor, control unit, battery, etc. must all be
connected correctly.
Switching the electrical system on and off

To switch the electrical system on, use the


on/off key on the external control unit (if
there is one) or the on/off key on the battery.
To turn it off, push and hold down the same key
until the system turns off.

13
Battery • Do not charge the battery for longer than rec-
Read the indications printed on the ommended by the manufacturer.
external label of the battery before • If the battery is completely discharged, charge
Your pedelec can be equipped with using the battery. it as soon as possible. Leaving the battery un-
different batteries. The battery can charged for long periods of time will damage
be mounted onto the luggage rack or its capacity.
the frame. In some models the battery is inte- Rechargeable Li-Ion Battery
grated into the frame. More specific details When using or giving out a spare key for the bat-
and specifications can be found in the manu- Model No: SF- D6S
Nominal Voltage: 48V DC
tery, be sure to provide the number on the battery
facturer’s instruction manual delivered with Energy: 556.8 Wh key. Please keep the number in your mind or your
your pedelec. Capacity: 11.6 Ah notebook.
Cell designation: 13ICR19/66-4

Safety advices for Lithium-Ion batteries Safety Instructions


Don’t crush Don’t heat or incinerate Don’t short-circuit Don’t
dismantle Don’t immerse in any liquid it may vent or rupture
Respect charging instructions
Charge 0 to 50 °C Discharge -10 to +60 °C
Made in Germany
Risk of fire or explosion if battery is
GEB 15-W5 / Art.: 14091-3 / F119205 used with an incompatible system.
Do not open, disassemble or pierce
battery due to risk of short circuit, fire or ex-
When inserting the battery, always plosion. Should the battery fall or suffer a
make sure that it is fully snapped Label (example) heavy impact, stop using it and consult a
into place and locked in the holder. specialist retailer. Only use the original
Without contact with the battery, the electric charger as supplied with battery due to risk
drive of your pedelec will not work. of fire or explosion. Disposal of used batter-
Use only original chargers from the
ies should follow locally enforced regula-
manufacturer to charge the battery.
tions. Please carefully read the manual be-
fore use.

• The battery is not fully charged when deliv-


ered. Recharge the battery completely before • Use the charger only in dry areas and do not
the first use and before storing. cover it during operation. It could otherwise
• Under normal operating conditions, immedi- short circuit or cause a fire.
ately charging the battery after each use will • When cleaning the charger, always unplug the
increase the battery’s lifespan. Never allow charger from the power outlet first.
your battery to drain completely. Recharge • Read the instructions on the charger before
your battery even after using it for a short time. you start charging the battery.

14
• Do not drop or throw the battery. Avoid any • If improperly used, the battery may leak fluid. • Do not expose the battery to temperatures
strong impacts. This may result in fluid leak- This may result in skin irritation and burns. outside the permissible storage temperature
age, fire or explosion. Avoid contact with the battery fluid. If you do range of -10 °C to 35 °C. Note that tempera-
• Do not apply force to the battery. If the battery come into contact with it, rinse the fluid off with tures of over 45 °C are common near heaters,
becomes deformed, the built-in safety mecha- plenty of water. In case of contact with eyes, in direct sunlight or in overheated vehicle in-
nism may be damaged. This may result in fire seek medical attention. teriors.
or explosion. • Fumes may be released in the event of dam- • When storing the battery for a longer period,
• Do not use the battery when damaged. The age and/or improper use. Provide fresh air make sure it is charged to at least half its ca-
battery fluid may leak, and it can cause loss of and seek medical attention in the event of any pacity, and charge it again three months later.
vision if it comes into contact with your eyes! complaints. Do not wrap it with conductive material, as to
• Remove the battery from the pedelec if you • The battery must be fully snapped into place do so will cause damage due to direct contact
want to transport it (e.g. by car). and locked in the holder before beginning a between metal and the battery.
• Also, remove the battery if you want to do journey, you may otherwise lose the battery
any work on the pedelec (e.g. maintenance, while riding.
assembly). You are at risk of injury or elec- • Avoid deep discharging the battery. Doing so If you notice the battery becoming
tric shock if you accidentally press the on/off will result in irreversible cell damage. hot during use, charging or storage,
switch. • The battery is only suitable for use with electric developing a strong odour, chang-
• Never open the battery. Doing so may cause a bicycle drives from pedelecs. Improper use or ing appearance, or any other abnormality,
short circuit. Any warranties or guarantees are handling may result in injury or fire. The man- do not continue to use the battery. Contact a
void if the battery has been opened. ufacturer is not liable for any damage resulting specialist dealer.
• Do not store or carry the battery with metal ob- from improper use.
jects that can cause short circuits (e.g. paper
clips, nails, screws, keys, coins). A short circuit Battery storage Battery wear
may result in burns or fire.
• Keep the battery away from heat sources,
such as strong sunlight and fire. Failure to do If you do not use your Pedelec for The battery can be charged approx-
so may result in an explosion. an extended period of time, remove imately 500 times. The battery ca-
• Do not expose the battery to water or other the battery, charge it (60-80%) and pacity decreases during this time,
liquids. Contact with them may damage the store it separately in a frost-free, dry room. making the battery drain faster with the use
battery’s safety circuit and safety mechanism. of the pedelec’s motor assistance. This does
This may result in fire or explosion. not constitute a defect. Technically, this
• Do not clean the battery with a high-pressure • Avoid direct sunlight. This can lead to over- counts as battery use. If the range is still suf-
washer. Use a damp rag when cleaning the heating, distortion, rupturing, poorer perfor- ficient, you can continue to use it
battery. Never use aggressive cleaning solu- mance and a shorter lifespan of the battery.
tions. • To prevent deep discharge, the battery will go
into sleep mode after a certain time.

15
The battery life depends on various factors: Charging time depends on various factors. It can
• The number of charging operations (about 500 Before charging, read the drive vary greatly according to the temperature, age,
charging cycles) manufacturer's instructions in the usage and capacity of the battery. Information
• The age of the battery system manual and on the charger. about your battery’s charging time can be found in
• Storing and Operating Conditions the technical information regarding your battery.
Of course, your battery will deteriorate and ca- When the battery is fully charged, the charging
pacity will be lost even if you do not use the bat- Typical charging process process is automatically terminated. Unplug the
tery. 1. First insert the plug of the charging cable into plug from the battery and the power outlet.
The lifetime of your battery can be lengthened by the charging socket on the battery, then the
the following measures: plug the charger into a socket. Safety instructions
• Charging your battery after every ride, even 2. As soon as the charger is connected to the
short trips. Lithium-ion batteries are not sub- power supply, a red LED will light up.
ject to a memory effect.
Only use the charger designed for
• Avoiding using high gears with high assistance
red your battery.
levels.

Charging the battery


Make sure you use the correct mains voltage.
The required mains voltage is indicated on the
You can usually charge your battery charger. It must comply with the voltage of the
both while it is mounted on the current source. Chargers marked 230V can also
pedelec and removed. Please read 3. When charging is complete, the LED chang- be operated at 220 V.
the component manufacturer’s operating in- es from red to green. As soon as the battery • Do not touch the power plug with wet hands.
structions in this regard. is fully charged, first remove the plug from There is a risk of electric shock.
the power outlet and wait until the LED on • Note: Sudden temperature changes can cause
the charger goes out. Only then should you condensation to form on the battery. Avoid this
Lithium-ion batteries are not subject remove the plug from the battery. by storing the battery in the same place it is
to a memory effect. You can re- charged.
charge your battery at any time, • Before use, check that the charger, cable and
even after short trips. green plug are not damaged. If damage occurs, do
not use the charger. There is a risk of electric
shock.
Charge your battery at temperatures between 0 °C • Charge the battery in well-ventilated rooms only.
and 45 °C (ideally at room temperature or 20 °C). • Do not cover the charger and/or battery during
Do not charge the battery if it is still warm or hot charging. There is a risk of over-heating, fire,
after intensive use. Give the battery sufficient time or explosion.
before charging to reach this temperature. • Only charge on a dry, non-flammable surface.

16
Charger
The battery has to be recharged The charger must not be taken
completely at least every 3 months, apart. Leave maintenance work to
in order to avoid damaging or de- The charger is specially designed qualified professionals and consult
stroying the cells. for charging lithium-ion batteries. It a specialist retailer. Make sure to read the
is equipped with an integrated fuse information about your battery charger be-
and protection against overcharging. fore charging your battery for the first time.
If the charging cycle is taking longer Unplug the charger before attaching or re-
than usual, the battery may be dam- moving the battery from the charger. Flam-
aged. In this case, immediately stop mable gases can leak out. Prevent flames
charging. Contact a specialist dealer. and sparks.

Keep the charger away from chil-


Error de- dren and animals. Small children
scription Cause Solution and animals may damage the cable
while playing. This can lead to an electric
The LED The mains Check all shock, a malfunction or a fire.
does not plug is not connections Operating instructions
light up. properly and whether
connected the charger is • The charger must not be used by children, or
to the pow- properly plugged Read the indications on your charg- by persons with limited physical, sensory or
er supply. into the power er’s external label before using the mental capabilities, unless under the supervi-
supply. battery. sion of a responsible adult.
• Make sure the charger is clean to avoid risk of
The LED The bat- Contact a spe- electric shock.
does not tery may cialist dealer. • Do not use your charger in humid or dusty
INPUT: AC100V-240V~1.8A MAX

ING TO QUALIFIED SERVICE PERSONNEL.


VICEABLE PARTS INSIDE, REFER SERVIC-
light up have a places.

CHARGE-FULL OR DISCONNECT
Li-ion Battery Charger

FOR INDOOR USE, OR DO NOT EXPO-


MODEL: SSLC084V42XHA

2.0A

even after malfunc- • Avoid direct sunlight.

BEFORE CHARGING READ THE IN-


RISK OF ELECTRIC SHOCK;
CAUTION. TO REDUCE THE

(OR BACK). NO USERSER-


DO NOT REMOVE COVER
checking tion. - • Only use the charger that came with your
+

the power pedelec or one produced by the same man-


- +
OUTPUT: 42.0V

-
-

CHARGING

supply. ufacturer.

SURE TO RAIN
STRUCTIONS!
• Don’t cover the charger while it is in use. It
+

+ +
47-63Hz

could otherwise short circuit or cause a fire.


-

• When you clean the charger, unplug it from the


+

electrical socket first.


Label (example)

17
• If the charging process takes longer than rec-
ommended by the manufacturer, stop it before Note that if the road surface or The frequency of maintenance will
the end. ground are slippery (due to rain, vary depending on riding condi-
• After charging, if not in use, remove the battery snow, sand, etc.), there is a risk that tions. Periodically clean the chain
from the charger and unplug the charger. the drive wheel of your pedelec may skid using an appropriate chain cleaner. Do not
and slide. use alkaline or acidic cleaning agents to re-
Drive unit move rust under any circumstances. If such
cleaning agents are used, they may damage
Maintenance and care the chain and serious injury may result.
Your pedelec can be powered by a
front engine, a mid-engine or a rear
engine. Before performing any kind of work Only have maintenance, repairs
on your pedelec, turn off the electric and repair work carried out by qual-
unit and remove the battery. Not do- ified personnel and only with origi-
ing so may result in serious injury and/or nal spare parts. In case of a flat tire or other
electric shock. technical problem, contact a qualified pro-
fessional to carry out the repairs.
• Open live parts should only be maintained
Only perform operations described and cleaned at a specialist pedelec shop.
in this manual. Do not change the • Only replace parts of your pedelec with
device. You should not disassemble original parts or parts approved by the
Keep in mind that the motor of your or open any modules. If in doubt, always manufacturer. Otherwise, warranties or
pedelec can heat up during long up- contact a specialist dealer. guarantees may be voided.
hill runs. Do not touch the motor, as • Remove the battery before cleaning your
you may get burnt. pedelec.
Keep the all components of the • Ensure that you do not touch or acciden-
electrical system clean. Clean gen- tally connect contacts when cleaning or
In hub motors, you hear a quiet driv- tly with a damp, soft cloth. The com- maintaining the battery. You are at risk of
ing noise during operation. This ponents must not be immersed in water or injuring yourself or damaging the battery if
noise may grow louder with in- cleaned with a water jet or steam jet. If the these are live.
creased strain and is completely normal. components are no longer functional, con-
tact your dealer.

18
Typical parts affected by this are: Adjusting the pedelec to the rider
• Cleaning with a high-pressure device may • Tires
result in damage to the electrical system. • Brake pads The seat post, seat, stem and handlebars can
The high pressure can cause cleaning flu- • Components of the drive be tightened and secured with quick releases or
id to seep into sealed parts and damage • Spokes bolted connections.
them. The battery is subject to ageing and is therefore
• Avoid damaging cables and electrical also a wearable part. Please note that the battery
parts. When this occurs, the pedelec must gradually loses its capacity depending on its age For detailed information, please
be decommissioned until a specialist re- and operating life. Take this into account when read the operating instructions sup-
tailer has examined it! planning journeys and ensure that you switch to plied by the manufacturer. Only
a new battery in good time. Replacement bat- specialists should work on your handlebars
teries are available from your specialist pedelec and stem.
Wear and tear and warranty retailer.

The pedelec and all mechanical


parts are subject to wear, tear and
heavy use. Different materials and
parts may react differently to wear or perma-
nent strain. If a component is used for longer
than it is designed for, it may suddenly stop
working and possibly lead to injury or cause
additional damage. Any kind of tear, punc-
ture or colour change seen in an highly used
area indicates that the component’s use has Possible positions for adjusting bolted connections
reached its limit; the component should in
this case be replaced.

Keep in mind that pedelec parts are subject to


greater wear than those of a bicycle without an
additional drive. This is due to the greater weight
of the vehicle and the higher average speed that
is achieved through the propulsion. This higher
level of wear is not a material defect and is not
subject to warranty.
Possible positions of quick releases and through axles

* see page 45 19
Using quick release levers and through axles
• The quick release lever for the wheel has
Quick release levers and through axles are sys- to be installed on the opposite side to the
tems installed on the pedelec in place of bolted brake disc to avoid burns from contact with
connections. They consist of two parts: the quick the hot brake disc. The clamping force of
release lever, which provides the necessary the quick release can also be reduced if it
clamping force, and the adjustment nut, which is heated by the brake disk.
allows you to regulate the tightness. You can
change the tightness of your quick release when
it is open. When you park your pedelec, attach
wheels or other parts of your vehicle
that are attached with quick release
Quick releases should be closed fasteners in with your bike lock.
with the correct tightness. To close
the lever correctly, pressure should
be felt when it is half closed and, at the end, Through axles
the ball of the thumb needs to be used to
completely close it. Tightening the adjustment nut
If your pedelec has one or several
quick release axles, please read the
• All quick releases must be firmly corresponding instructions provided
closed before you set off. by the component manufacturer on how to
• Make sure all quick release levers operate and service these parts.
and through axles are securely and proper-
ly fastened – even if the pedelec has only
been left unattended for a short time. In current chassis,
• A closed quick release fastener must be quick release ax-
folded in close to the frame, fork or seat les may be used
post. in place of quick
• When closed, the tip of the quick release releases or bolts.
lever must always be pointed backwards. These usually func-
This way, it won’t open during the ride. tion like quick re-
lease levers and
should be operated Slide-in shaft in the fork ends,
as such. without hub, Rock Shox fork®
Loosening the adjusting nut The skewer is screwed into the dropout and fixes
the hub inside the fork or into the dropouts in the

20
frame. The hub and the skewer may be fastened For vehicles with disc brakes, ensure that the
with a quick release lever, which is operated just brake disk is properly inserted into the calliper. Read the attached instructions of
like a normal quick release. Systems in which the Ensure that neither the brake disk nor the hub or the component manufacturers
shaft is only inserted or screwed in and then fas- the brake disk fastening screws rub against the when using pedals with clips and
tened with a screw also exist. lower parts of the fork. straps. Practice taking your feet in and out of
the hooks and operating the strap releases
in a safe place. Tightened straps do NOT
Refer to the attached component If you do not know how to adjust release the feet! This can result in falls and
manufacturer instructions and ask your pedelec’s disc brakes, read the injury.
your specialist retailer to explain the instructions provided by your brake
system to you in detail. manufacturer.

Inappropriately installed wheels Installing the pedals


may shift while you are riding or be-
come detached. This may damage If your pedelec was supplied without the pedals
the pedelec or even expose the rider to se- pre-installed, these have to be attached with the
vere and life-threatening injuries. It is there- correct spanner or wrench. Please note that the
fore important to take note of the following pedals have to be screwed in in different direc-
instructions: tions and secured with a high mounting torque Source: Shimano ® techdocs
• Ensure that the dropouts and quick re- (see page 45). Coat both threads with assem-
lease mechanisms are clean and free of bly lubricant.
dirt and impurities. Ensure that you have read the man-
• Ask your specialist dealer to explain in de- Forwards ufacturer‘s instructions before using
tail how to correctly fasten your wheel with magnetic or clipless pedals.
the quick release axle system.
• Firmly fasten the front wheel.
• Never ride your pedelec when you are not Practice clipping your shoes in and
sure if the front wheel has been appropri- out of the pedals‘ locking system
ately fastened and cannot come loose. before your first ride in a quiet, safe
place. Any trouble releasing from clipless
For assembly and handling of clip-in pedals is a safety risk.
Installation pedals and flat pedals, please read
Place the wheel in the dropouts. The hub must the manufacturer's assembly and
be firmly pushed into the dropout. Close the at- operating manual.
tachment mechanism.

* see page 45 21
Finding the correct seat height
With system pedals, you can adjust Never pull the seat post further out
how much force you need to release than the maximum mark on the tube
the shoe from the pedal. Please test frame! If there is no maximum mark,
this on your first ride with a setting that re- the seat post should always be at least
leases very easily! Regularly clean your 7.5 cm deep in the tube frame.
magnet pedals and keep them in good con-
dition with a suitable spray lubricant.

If your pedelec has rubber or plastic STOP

cage pedals, please familiarise


7.5 cm
yourself with the grip which these Correct seat height Knee joint of the upper leg at
offer. In wet conditions, rubber and plastic min. 90°, angle of arm 90°
pedals can be very slippery!
You are using the correct foot position for riding
when your foot’s widest point is above the pedal
axle.
If you are using clipless pedals, you should ad-
just the pedal plates to ensure that your foot is in
this position. The widest part of your foot should
be above the pedal axle.
This prevents damage to the musculoskeletal
The knee should be above the system and ensures maximum transmission of
Adjusting the saddle axle of the front pedal force.
The minimum saddle height should be adjusted
Before you use your pedelec for the first time, the Adjust the saddle to the estimated correct height. according to the rider`s individual body size. He
saddle position has to be adjusted to suit your Sit on the pedelec. Have someone help hold you should be able to cycle without it interfering with
body size. This will allow you to ride your bike in place or lean against a wall or railing. his health or safety.
safely. Move a pedal to its lowest position and place The seat post's maximum extension should allow
The height, horizontal orientation and inclination your heel on it. Your leg should now be straight. it to remain securely clamped into place by the
must be adjusted for the saddle and the height If you now place your foot in the correct riding bolt.
and orientation of the stem for the handlebars. position, your leg should be slightly bent. Ask your specialist retailer for advice on these
last two points.

22
On bikes with rear wheel suspension and whose
seat post tube is open at the bottom, the seat
post must never touch the suspension element,
even when the rear suspension is compressed!

Patented seat post with one-screw locking mechanism

Children and people who feel inse-


cure when riding should be able to
touch the ground with their toes.
Otherwise, when stopping you run the risk of
falling and serious injury.
Handlebar position / adjusting the stem
Attachment with seat clamp
Adjusting the saddle tilt
Before you start riding, please test For detailed information, please
If you have adjusted the saddle height, the sad- to see if your seat post and seat are read the operating instructions sup-
dle inclination should be checked and adjusted secure. To do this, grasp the saddle plied by the manufacturer.
as well. The surface of the saddle should always at the front and back and attempt to turn it. It
be approximately parallel to the ground. You can should not move.
perform this adjustment when the seat clamp
Only specialists should work on
bolts of the seat post have been undone.
your handlebars and stem.

Various types of stem are used on pedelecs:

Threadless stem
Suspension seat post

STOP

7,5 cm For information concerning the in-


stallation and service of threaded STOP

and telescopic seat posts, read the


Patented seat post with two-screw locking mechanism manufacturer’s service manual.
Height adjustment possible

* see page 45 23
Changing the position of the stem The brake levers should be set up
also changes the position of the so that your hands can safely and
handlebars. You should always be comfortably apply them as a straight
able to safely reach and use grips and con- extension of your arms.
trols. Please ensure that all cables and lines
are long enough to allow you to turn the han-
dlebars in every possible way.
90°
Adjustment of stem height possible
90°
A-head stems
Setting up the brake levers

Set up your brake levers in such a way that you Check the position of the brake le-
can safely apply them and brake comfortably. vers before your first ride. In hub
Please familiarise yourself with which lever oper- gear systems, the right brake lever
ates which brake! on the handlebars is generally the front
Some brakes are now equipped with power mod- brake. However, in chain gear systems, this
ulators. This guards against “overbraking" and brake lever is located on the left-hand side.
Height change possible as follows: any dangerous locking of the wheels. If these are If you would like to swap the position of the
• Exchange of fitted spacers under or above the adjustable, you will find a description in the mod- brake levers on the handlebars, please con-
stem ulator manufacturer’s operating manual. tact a specialist retailer.
• Turning of the stem
• Exchange of the stem
When using power modulators, the
Quill stem braking force can increase sharply if
you squeeze the brake levers hard or
all the way to the end of their leverage. Please Adjusting screw
familiarise yourself with this new braking be- for brake lever

haviour. Ensure that you receive and read


the manufacturer‘s operating manual. In order to be able to apply the brake lever if you
have smaller hands, in some models it is possi-
ble to position the brake levers closer to the han-
Adjustment of stem tilt possible dlebars using special equipment.

24
Children
For more on this, please read the Only install children's seats on
enclosed instructions from the com- Children and pedelecs pedelecs which are intended for this
ponent manufacturer. kind of equipment. Carbon fibre
Inform yourself on whether the child is old frames and components are not suitable for
enough to ride the bike and has the necessary the use of children's seats. Never attach a
Adjusting Locknut
Mechanical brakes are license to do so before allowing him or her to children's seat to the seat post. Wrap and
screw usually able to be read- ride the pedelec. Pedelecs may only be ridden protect all springs and moving parts on the
justed by turning the ad- by children that are of legal age and possess the saddle and seat post. Please ensure that
justment screw located necessary permit. your child cannot trap their fingers any-
on the handle. Loosen where. This could result in injury!
the adjustment screw
from the handle until the brakes becomes firmer. Don’t let children who are unattend-
Secure the adjustment by tightening the locknut ed ride the pedelec without first
on the handle. thoroughly instructing them on how
to use it. Explain to children the dangers of
Set up the cable tension using electrical devices.
in such a way that the
brake levers do not
touch the handlebar Carrying children / trailers for children
grip, even when they
are applied to their full- • Please only use safe, certified children's seats.
est extent! • The child must wear a helmet, their feet must
be tucked in and protected from any possible
contact with moving parts, such as spokes.
If you adjust the position of the • A child seat changes the way your pedelec
brake or gear levers, make sure that behaves when riding. Take note of the longer
they do not interfere with each oth- braking distances and the steering which could
er's function. be less stable. Practice riding with a child seat
in a safe area before taking to public roads.

25
• Notice that trailers make the pedelec much
In Germany, children may only be longer than usual. Riding a pedelec around Full suspension pedelecs are not
transported in child seats up to the corners with a trailer is different to riding with- suitable for use with trailers and
age of 7 years. Find out about the out. You must keep this in mind when riding in child bike trailers! The bearings and
legal regulations which relate to the age of traffic. Before riding on public roads, practise attachments are not designed to withstand
the child and the rider. riding your bike with an empty trailer in a safe this sort of force. This could result in wear
and quiet environment. and damage with serious consequences.

If additional equipment was deliv-


ered with your pedelec which was
not pre-assembled, please ensure
that you read the manufacturer's instruc-
tions.

Child bike trailers:

Please comply with the manufactur-


er's instructions supplied with the Only install child bike trailers on
trailer. pedelecs intended for this purpose
using mounting parts which are
supplied or approved by the manufacturer.
• Take no chances in terms of quality when buy-
ing bike trailers for children.
• Only install child bike trailers on pedelecs in- Check whether the manufacturer
tended for this purpose using mounting parts provides a maximum permitted
which are supplied or approved by the man- weight and a maximum permitted
ufacturer. speed. If so, these values must be adhered
• It is easy not to see a child bike trailer in traf- to. Children under 16 are not legally permit-
fic! Use a brightly coloured flag and approved ted to ride a bike with a trailer in Germany.
light system to ensure that it is easily seen. Ask
your specialist retailer about safety equipment.

26
Frame
Top tube
Head tube
Seat stay 12345

Seat tube
Down tube
Lugged steel frame Welded aluminium frame
Chain stay

Frame shapes vary according to the type and If your e-bike is stolen, it can be Under no circumstances should
function of the pedelec. Thanks to the evolution identified using its frame number. you ride with a bent or broken frame.
in materials and construction techniques, it is Please always note down the full Never attempt to repair damaged
nowadays possible to produce all shapes of number in the correct order. If you do not parts yourself. Otherwise, there is a danger
frames safely so they perform stably during rid- have the number it will be impossible to of accidents. Faulty parts should be replaced
ing. So despite a low step-through, you can still make a unique identification. In the docu- by a specialist retailer. Please only ride your
be sure that your pedelec is always safe on the mentation you received from the retailer pedelec again when the parts affected have
roads, even with luggage on board. when you purchased your pedelec, there is been replaced. Faults on the frame or other
also a section where the frame number is parts can cause accidents. If your pedelec
entered. The frame number can also be en- does not ride in a straight line without any
graved on various parts of the frame. It is problems, this can be due to a bent frame or
often located on the seat tube, on the drop- fork. Please contact a specialist retailer to
outs or on the bottom bracket shell. have the frame and fork checked and possi-
bly to have the bike realigned.

Carbon frame

27
Suspension A suitable basic set up would see the suspen- In this case, the frame‘s rear fork is flexible and a
sion pushed in around 10 – 15 % (cross country), shock absorber provides suspension and damp-
If your pedelec is equipped with suspension el- 15 – 20 % (touring) or 25 – 33 % (enduro, freeride, ing. Some shock absorbers use a metal spring
ements, they must be adjusted to suit the rider’s downhill) of the spring travel when the rider is sit- to absorb vibration, while others do this with an
weight and intended purpose. Expertise and ex- ting normally on the pedelec. air chamber.
perience are needed to perform this kind of work. The absorbability, which regulates the speed of
Therefore, if you need to adjust the suspension, compression and stretching, can be adjusted in
it is best to bring your bike to a shop. Suspension forks can only function high quality shock absorbers.
effectively if they are regularly
cleaned. Purpose-made cleaning A typical spring element can look like this:
Carefully read the enclosed manual products or warm water with washing up liq- Adjusting Adjusting spring
concerning the suspension system uid are suitable here. Specialist retailers al- damping stiffness
to your pedelec. so stock suitable spray lubricant for greas-
ing your suspension regularly, both after
every clean and otherwise. The same ap-
A typical suspension fork can look like this: plies for suspension seat posts.

Adjusting Adjusting spring


damping stiffness
Most suspension seat posts can be For detailed information, please
adjusted to the rider‘s weight. How- read the enclosed instructions from
Suspension ever, in most cases this requires the the manufacturer.
travel
seat post to first be extracted from the
frame. Contact a retailer if you have any
questions about this. Avoid washing your pedelec with a
high-pressure cleaner as the clean-
ing fluid can penetrate sealed parts
Suspension frames and suspension elements due to the high pressure and then eventually
Any adjustment to a suspension fork must be car- destroy them.
ried out in accordance with the suspension fork The shock absorber‘s sliding pistons and
manufacturer’s operating manual. As a general gaskets should be carefully cleaned with
rule, the suspension fork should show noticeable a soft cloth as part of your regular pedelec
movement when riding over uneven surfaces but cleaning routine. Spray lubricant on the run-
should not “knock” (i.e. compress all the way to ning surface of the shock absorbers and
the limit stop). gaskets helps keep the system working ef-
fectively. Special spray lubricant is available
for this purpose.

28
Maintenance and upkeep
You should regularly check the links If you have a full suspension frame
of the rear fork for play. Grip the with a short seat tube which is open
frame securely and attempt to move at the bottom, the seat post can on- Please have your pedelec checked
the rear wheel from side to side. You can ly be lowered to the point that it does not by a specialist retailer on a regular
also test for play in the shock absorber at- touch the spring element when it uses its full basis. They recognise damage and
tachment by rapidly lifting and dropping the travel. worn components and can advise you on
rear wheel. If you a) notice play anywhere or the choice of a replacement. Refrain from
b) hear rattling, you should immediately take repairing key parts yourself (frame, fork,
your pedelec to be checked by a specialist handlebars, stem, headset, brakes, lights).
retailer. Do not use your pedelec until it has
been repaired.
Modern pedelec technology is high
tech! Working on pedelec parts
The functionality and secure fit of therefore requires expert knowl-
the suspension parts are vital for edge, experience and specialist tools. Do
your safety. Clean and check your not do any work on your pedelec yourself.
full suspension pedelec on a regular basis! Take your pedelec to a specialist workshop
Warm water with a little washing up liquid or if it is in need of repair, maintenance or res-
gentle cleaning agents are suitable for toration.
cleaning this part of the pedelec.

The pedelec and all mechanical


Tighten all screws to the recom- parts are subject to wear, tear and
mended torque to avoid screws fall- heavy use. Different materials and
ing out or breaking and parts falling components can react to wear and tear from
off (see page 45). heavy use in different ways. If a component
is used for longer than it is designed for, it
may suddenly stop working and possibly
Full suspension pedelecs are not lead to injury or cause additional damage.
suitable for use with trailers and Any kind of tear, puncture or colour change
child bike trailers! The bearings and seen in an overused area indicates that the
attachments are not designed to withstand component’s use has reached its limit; the
this sort of force. This could result in wear component should in this case be replaced.
and damage with serious consequences.

29
Chain
Screws and torque wrenches
Be absolutely sure to fasten the ax-
When working on the pedelec, Cleaning the chain
le nuts and the brake arm correctly!
please ensure that all screws are To ensure it works effectively, the pedelec chain
tightened to the correct torque. On many has to be cleaned and greased regularly (see
components, the torque required for mount- page 44). Dirt can be removed when washing
ing is printed. the rest of the pedelec. Otherwise you can clean 1
Measurements are given in Newton metres the chain by rubbing it with an oily cloth. If it is
(Nm) and applied with a torque wrench. It is clean, it should be lubricated at the joints with the
best to use a torque wrench that displays the appropriate lubricant. After a while, the excess
tightening torque as it is in use. Otherwise lubricant should be wiped off.
screws can snap or break. If you don’t own a
torque wrench then you should always leave Chain tension
this work up to a specialist retailer! A table
listing the most important torques for bolted
connections is provided on page 45. To ensure that the chain and gears
2
work safely, the chain has to have a
certain level of tension. Derailleur
gear systems tense the chain automatically.
In the case of hub gears which were in-
stalled without a chain tensioner, chains
which are too loose have to be tightened. It
10-15 mm
Torque wrench might otherwise jump off the gears and lead
to a fall.
Wear suitable protective clothing,
protective gloves and protective 3
goggles during all installation and In the case of pedelecs with adjust-
maintenance work. Otherwise, dirt or inju- able dropouts, the mounting screws
ries that may be caused by lubricants and of the axle housing should be loos-
auxiliary devices for the motor among other ened and tightened, and not the axle nuts. If
things may result. the bottom bracket shell contains an eccen-
tric bush, please tighten the chain according
to the instructions provided by the corre-
sponding manufacturer.

30 * see page 45
Measuring chain wear. If it is a new chain, the meas- Cleaning the belt
Dirt and permanent strain wear the uring tool will not sink in between the chain links.
chain. The chain should be replaced
as soon as it can be significantly lift- In order to extend its lifespan, we
ed (approx. 5 mm) from the front chain ring. recommend cleaning the belt with
Modern chains for derailleur gear systems water or a hand brush (e.g. after rid-
no longer have chain connectors. Special- ing through mud or dirt). Residue on the belt
ised tools are needed to open/change/close or belt pulleys can result in increased wear
them. This work should be carried out by a and noise (e.g. squeaking or creaking).
professional or a specialist retailer. If a chain is as worn as this one, the measuring
Other chains are supplied/assembled with tool will sink in completely. This chain must be
chain connectors. In some cases, these can replaced. Check your belt drive for damage, material defor-
be opened without the need for tools. These mation and cracks each time you clean it, and, if
chain connectors can also be used to repair in doubt, consult a specialist retailer for help with
a damaged chain on a ride if they have the If a worn chain is not replaced, the troubleshooting.
correct width for the drivetrain. cassette and chain wheel will be- If you still notice any noise despite a thorough
come excessively worn. This may cleaning, a thin layer of dry silicone spray can be
result in earlier breakdowns and higher applied to the inside of the belt. This protects it
costs. against further build-up, reduces friction on the
belt and reduces noise.

Belt drive Handling

Please refer to the following han-


Determining chain wear dling instructions to extend the
You can determine chain wear with a specialised belt’s lifespan. Improper handling
tool. may result in damage to the belt and neces-
sitate a replacement!
• Do not bend or twist it
If your pedelec is equipped with a • Do not turn it inside out
belt drive, please read the attached • Do not bunch or coil it
component manufacturer’s operat- • Do not use it as a belt whip
ing instructions before first use. • Do not use tools or sharp instruments
when handling the belt

31
Wheels/Tires
• Do not use levers to place the belt on the If a slide-in shaft is fitted on your
belt pulley. pedelec, you can find more informa- Clean the braking surfaces regularly according to
• Do not use tension or guide pulleys tion in the enclosed operating man- the inspection plan, page 42. Check the wear
• Do not oil ual or on the manufacturer’s website on the markers during this process.
Internet.

Ensure that the belt line, pulley an- Modern rims (from 24") indicate
gles and belt tension are in compli- All screws must be tightened with when they are worn from braking.
ance with the specifications outlined the correct torque. Screws may These indicators take the form of
in the manufacturer's operating instructions. break and parts may become loose embossed or coloured points or lines on the
if they are not tightened with the correct brake surfaces of the rims. When these dis-
torque (see page 45 “Torques for screw appear, you should no longer use the rims.
Wheels connections”). There are also similar indicators which only
appear after a certain level of wear. At the
Checking the wheels very latest after two pairs of brake rubbers
The pedelec is connected to the ground by its Checking the hubs have been worn through, please have the
wheels. The wheels are subject to a great deal of You can check the hub bearings as follows: rims checked by a specialist retailer.
strain through the uneven characteristics of the • Lift both wheels up from the ground by first lift-
ground and the weight of the rider. ing the pedelec at the front then at the rear.
Thorough checks and centring work on the Spin each wheel to start them turning.
wheels is undertaken before they are shipped • The wheel should continue to turn and then
Groove as wear
from the manufacturer. However, during the first slow evenly. If the wheel suddenly stops, the marking
few kilometres of riding, the spokes bed in. bearing is defective. One exception is front
• After the first 100 kilometres, the wheels need wheels with a hub dynamo. These have a
to be checked by a specialist and centred again slightly higher resistance. This is not noticea-
if required. ble when cycling, but can be seen in this test. Rims undergo high strain and are
• The tension of the spokes should be checked • The hub bearing should not exhibit play. Pull safety-relevant parts. They will be-
at regular intervals. Loose or damaged spokes the wheels from side to side in the fork and come worn from riding. If you see
must be replaced or centred by a specialist frame to check if they are loose. No play any damage, do not ride using this rim.
retailer. should be noticeable here. Have them checked by a specialist retailer
The wheels can be fixed into the frame and fork • If the wheels can be slightly moved in their and replaced if required. Wear can weaken
in different ways. Commonly, the wheel is at- bearings or are difficult to turn, the hub bear- rims and lead to falls and serious accidents.
tached with an axle nut or a quick release. In ad- ings have to be set up by a specialist retailer.
dition, there are also various slide-in connections
which are screwed on or fixed with various quick
release systems.

32
Tire width Recommended tire
Rims made of composite materials On the side surface of the tire, there is in- pressure
such as carbon fibre in particular re- formation on the maximum permitted tire 20 mm 9.0 bar 130 psi
quire special attention. Friction pressure and generally also on the mini-
caused by rim brakes, as well as just simply mum permitted tire pressure. If you replace 23 mm 8.0 bar 115 psi
riding the bike, puts a high amount of strain the tires, only exchange them for the same 25 mm 7.0 bar 100 psi
on the bike. model with the same dimensions and pro-
• Only use brake pads that are designed for file. The riding experience can otherwise be 28 mm 6.0 bar 85 psi
use on the rims’ materials! negatively affected. 30 mm 5.5 bar 80 psi
• Before every ride, check rims and wheels If the inflation pressure rating indicated on
made of composite materials for wear, the tire and on the rim differ, the lowest max- 32 mm 5.0 bar 70 psi
deformation, cracks and chipping! imum pressure and the highest minimum 35 mm 4.5 bar 65 psi
• If you notice any changes, do not ride with pressure apply.
this part until it has been inspected by your 37 mm 4.5 bar 65 psi
specialist retailer or manufacturer and 40 mm 4.0 bar 55 psi
found to be in good condition! Tires are available in various di-
• Never expose carbon fibre parts to high mensions. The tire dimensions are 42 mm 4.0 bar 55 psi
temperatures. Even intense sunlight (e.g. provided with standardised informa- 44 mm 3.5 bar 50 psi
when the wheel is stored in a vehicle) can tion.
produce high temperatures. This may re- Example 1: “46-622” means that the tires 47 mm 3.5 bar 50 psi
sult in damage to the structure of the part. have a width of 46 mm and the rim has a 50 mm 3.0 bar 45 psi
Failure of parts, falls and very serious inju- diameter of 622 mm.
54 mm 2.5 bar 35 psi
ries could result. Example 2: “28 x 1.60” states that the tire
has a diameter of 28 inches and a width of 57 mm 2.2 bar 32 psi
1.60 inches.
60 mm 2.0 bar 30 psi
The permitted tire pressure may not
be exceeded when inflating the
tires. Otherwise this could lead to a Tires and tire pressure
tire bursting. The tires must be inflated to at You must observe the information
least the stated minimum tire pressure. If the The amounts for the recommended tire pressure provided by tire and rim manufac-
tire pressure is too low, there is a possibility can either be named in bar or PSI. The follow- turers. This could possibly be differ-
that the tire could free itself from the rim. ing table presents the conversions for the usu- ent from the tire pressures listed here. Not
al pressure levels and shows which tire widths adhering to these guidelines can lead to
these pressures should be applied to. damage to your tires and inner tubes.

33
Flat tire repair for conventional tires
You should also regularly check Your pedelec can only function
your tires. The lowest and highest safely and effectively if you replace
authorised pressures can be found parts with suitable, authorised re- Contact a pedelec dealer or an au-
on the side of the tire. Please adhere to placements. Please consult your manufac- thorised workshop to fix flat tires.
these values, otherwise the tire may detach turer, importer or specialist retailer for ad- You will need specialised knowl-
from the rim or burst. vice on suitable replacement parts. edge and specialist tools, especially when
If the inflation pressure rating indicated on removing the drive wheel and disconnecting
the tire and on the rim differ, the lowest max- the motor connections. If you still want to
imum pressure and the highest minimum Only replace broken or worn key perform the repair yourself, please obtain
pressure apply. parts with original replacement prior instruction (e.g. from a specialist retail-
parts from the manufacturer or parts er).
approved by your manufacturer. This is
mandatory in the case of light systems,
while the manufacturer‘s warranty is usually Wheel removal and installation for wheels
nullified if you install non-approved replace- without a hub motor
30 – 80 PSI (2.25 – 5.5 BAR)
ment parts. Ask your specialist pedelec re-
tailer for advice on suitable material.
Example of tyre pressure information Always turn off the electrical system
first and remove the battery before
If you install non-original or wrong performing any kind of work! Failure
Tires are wearable parts. You replacement parts, this can lead to to do so may result in electrical shock or se-
should therefore regularly check the severe loss of function! Tires with rious injury.
pressure, tread and condition of poor grip or safety, brake pads with a low
your tires. Not every tire is suitable for every friction coefficient and incorrectly installed or
purpose. Allow a specialist retailer to advise poorly made lightweight components can all To repair a punctured bike tire, you will need:
you when selecting tires. lead to potentially serious accidents. The • Tire levers (plastic)
same applies for improper assembly! • Spanner or wrench (for wheels without quick re-
lease levers)
When replacing original tires or • Air pump
cranks, ensure that there is suffi- • Spare tube
cient space between the tire and
your shoe. Failure to do so may result in ac- 1. Opening brakes
cidents and serious falls. Please read the instructions in the chapter
“Brakes” (page 36).

34
2. Removing the wheel Types of pedelec inner tube valves: 4. Fit the tire and new inner tube
• If your pedelec has quick release levers or ax-
les, open them (see page 20)
• If your pedelec has hex nuts, loosen these with Avoid foreign objects getting inside
a suitable spanner anti-clockwise. the tire. Make sure that the tube is
You can then remove the front wheel according wrinkle-free and does not get
to the steps listed above. pinched anywhere. Ensure that the rim tape

Dunlop (Woods) valve


covers all spoke nipples and does not show
any sign of damage.

Schrader valve
Sclaverand
• Push the valve through the valve hole in the
rim and place the hose inside the tire.
Source: Shimano ® techdocs • Use the ball of the hand to press the other side
of the tire completely over the edge of the rim.
The following applies for rear wheels: 3. Disassemble tire and inner tube • Verify that the tube is properly seated.
• If your pedelec uses a derailleur gear system, • Remove the valve cap, the locking nut and • In the case of Dunlop valves: Replace the
change gear to the smallest sprocket. In this possibly the union nut from the valve. For Dun- valve core in its seat and tighten the union nut.
position, the rear derailleur poses the least hin- lop valves, remove the valve core. • Pump a little air into the tube.
drance in removing the wheel. • Let the remainder of the air out of the tube. • Check that the tire is properly in place and
• If your pedelec has quick release levers or ax- • Insert the tire lever opposite the valve on the turns straight using the control ring on the side
les, open them (see page 20). inside of the tire. of the tire. Correct the tire’s position by hand if
• If your pedelec has hex nuts, loosen them in • Insert the second tire lever approx. 10 cm from it does not turn straight.
anti-clockwise direction with a ring spanner in the first, between the rim and tire. • Pump air into the tire up to the recommended
the correct size. • Lift the tire wall over the edge of the rim. pressure.
• Pull the derailleur backwards a little. • Lever the tire as often over the rim as is nec-
• Lift the pedelec slightly. essary for loosening the tire all around the rim.
• Tap the wheel from above with the palm of the • Take the tube out of the tire. When mounting the wheel, pay at-
hand. tention to the rotational direction of
• Take the wheel out of the frame. the tire.

If your pedelec has hub gears,


please consult the instructions sup-
plied by your manufacturer for re-
moving the wheel.

35
5. Mounting the wheel Brakes • Disc brakes with hydraulic or mechanical op-
eration
Reattach the wheel securely back in the frame or
fork with the corresponding quick release, bolted Normal operation wears down
connection or full floating axle mechanism. brake rubbers and brake pads. You
should therefore regularly check the
condition of your braking system and brake
If your pedelec has disc brakes, pads. Replace worn brake pads in good
please ensure that the brake discs time! Ensure that rims and brake discs are
are correctly secured between the clean and free of any oil.
brake pads. Various versions of disk brakes are
available for racing and cyclo-cross
Modern pedelecs can be equipped with a variety bikes. Always read the enclosed in-
Read the gear manufacturer‘s in- of different braking systems. There are different structions from the parts manufacturer be-
structions to correctly and safely systems such as: fore the first ride. Make sure you practice
assemble and set up derailleur gear • Rim brakes in the form of V-brakes, cantilever and get used to operating the brakes on
systems, hub gears and combined hub and or side-pull caliper brakes safe terrain before going on your first bike
derailleur gear systems. ride!

Tighten all screws to the recom- • Drum brakes


mended torque. Otherwise the
screws could break and parts could
fall off (see page 45).

• Hydraulic rim brakes


• Connect the brake line, attach it or close the
brake quick release. • Rollerbrakes
• Check whether the brake linings touch the
brake surfaces.
• Carry out a brake test.

Source: Shimano® techdocs

36
Break pad wear
Almost all modern brakes provide Your pedelec is supplied with the
considerably more braking power corresponding operating instruc-
than was available for bicycles/ tions for your specific braking mod- Normal operation wears down
pedelecs in the past. Carefully familiarise el. You can get more information about the brake rubbers and brake pads. It is
yourself with the brakes, practise using brakes on your pedelec in the operating therefore important to regularly
them and emergency braking, starting on manual provided by your manufacturer or on check the condition of your braking system
safe ground with no traffic before setting off the manufacturer‘s website. and brake pads. Replace worn brake pads
onto roads with traffic. in good time!
Ensure that rims and brake discs are clean
Brakes and brake systems are parts and free of any oil.
If you are riding on a long or very that can be vital to your safety. You
steep slope, do not brake continu- should therefore service them on a
ously or only use one regular basis. This requires specialist knowl- After any work on the braking sys-
brake. This could lead to the edge and special tools. Allow your specialist tem, perform at least one brake test
brakes overheating and loss of retailer to do this type of work on your on safe, empty terrain before you
braking force. pedelec! Work that is improperly carried out return to traffic.
You are braking properly and safely if you is a risk to your safety on the pedelec!
use both brakes equally. The only exception
is if you are cycling in slippery conditions Have the brake fluid replaced on a
such as on sand or a smooth surface. You No oil-based liquids should ever be regular basis. Check the brake
should then exercise great care, slowing applied to brake pads, rim brake shoes regularly and have them re-
yourself down using the rear brake. Oth- surfaces, brake shoes or brake placed when they are worn out.
erwise there is the risk of the front wheel discs. These substances reduce the effec- Further information can be found in the op-
slipping out to the side and causing a fall. tiveness of the brakes. erating manual provided by the brake man-
On very long downhill stretches, you should ufacturer.
avoid lightly braking constantly. It is pref-
erable to brake sharply for a shorter time
when taking bends or if you are riding too V-brake rim brakes
fast. This allows the brakes to cool down in What to do if the rubber brakes start rubbing
the meantime. This preserves your braking against the rim: The spring setting allows you to
power. set the return force in such a way that both brake
pads lift evenly from the rim when you release
the brake lever. Then, check that the brakes are
functioning correctly.

37
Side-pull caliper brakes
Both brake rubbers Both brake rubbers
move left move right

New brake pads Worn out brake pads


Spring adjust- Spring adjust-
ing screws ing screws
Hydraulic rim brakes
Side-pull calliper brake:
Adjusting the brakes on the rim • Open the quick release lever on the brake arm
Source: Shimano® techdocs or lever, or:
• If you do not have a brake quick release, de-
Cantilever brakes flate all of the air out of the tire. Now the wheel
can be pulled out from between the brake
pads.

Brake pad wear


The rubber brakes for brake pads are almost all Hydraulic rim brake:
made with grooves and notches. • If your system features a brake quick release,
The grooves and notches are used, for instance, remove the brake unit according to the instruc-
to determine the degree of wear on the brake tions supplied by your manufacturer.
pads. If they are no longer visible, you should • If you do not have a brake quick release, de-
change the rubber brakes. flate all of the air out of the tire.
Opening cantilever brake or V-brake
• Hold the wheel with one hand. Disc brakes with hydraulic or mechanical
• Press the brake arms together against the rim. operation
• Hang the bowden cable of the brake or the out-
er sheath of the bowden cable over one of the
brake arms.

38
Disk brakes:
• The wheel can be removed without any further Please do not touch the brake disc You can avoid this problem by ap-
preparation. while it is rotating or directly after plying the brake lever before trans-
• Please note: when fitting the wheel, the disk braking. Otherwise injuries or burns porting your pedelec and then fixing
must be slotted between the brake linings of may result. it in this position using a strap. This prevents
the brake calliper and ultimately be centred air from entering into the hydraulic system.
without contact.

Bedding in disc brakes When you come to cleaning the


New disc brake pads and brake discs have to braking system, please first read
be bedded in carefully before you ride the bike and follow the instructions provided
for the first time. This process optimises brake Source: Shimano ® techdocs by the component manufacturer.
performance.
Air bubbles in hydraulic disc brakes
In particular, brake discs are subject
The bedding-in process involves to wear. Have these safety-related
sharp braking. You should be famil- Avoid permanently braking for long components regularly checked for
iar with braking power and the use periods, as can be the case during wear and changed as required by your spe-
of disc brakes. Sharp braking without being long, steep descents. Otherwise, cialist retailer.
familiar with brake performance and the op- bubbles may form and a total failure of the
eration of disc brakes, can lead to accidents braking system may occur. Severe falls and
causing severe or fatal injury. If you are un- injuries may result.
sure, you should have a qualified bicycle/
pedelec mechanic perform the bedding-in
process for you. The brake lever may not be applied
if the pedelec is on its side or upside
down. Otherwise air bubbles can
Proceed as follows: enter the hydraulic system which could
To bed in the brakes, accelerate the pedelec to cause the brakes to fail. After transporting
30 km/h and then bring the pedelec to a halt by the pedelec, check if the pressure point of Source: Shimano ® techdocs
applying maximum braking. Repeat this proce- the brakes seems softer than before. Then
dure approx. 20 times. For optimal results, the slowly apply the brake a few times. By doing
wheels should not be allowed to lock. this, air can be discharged from the brake Please do not touch the brake disc
system. If the pressure point remains soft, while it is rotating or directly after
please do not use your pedelec and ask a braking. Otherwise injuries or burns
specialist to remove the air from the brake. may result.

39
The gear shifters regulate the necessary cycling
The effectiveness of back pedal power and speed. Using lower gears makes cy-
brakes can deteriorate substantially cling uphill easier and reduces physical exertion
on long inclines! This type of brak- when pedalling. While riding in higher gears,
ing system can become very hot from con- more physical exertion is needed to pedal, allow-
tinuous braking. You should also use the ing you to reach higher speeds with lower pedal-
Source: Shimano ® techdocs front brake to slow down on long inclines. ling cadence.
Wait until the back pedal brake has cooled In general, you should strive to ride at a higher
Back pedal brakes down and do not touch the brake drum. pedalling frequency and in lower gears.
If your pedelec is equipped with back pedal Modern pedelecs can be equipped with a variety
brakes, brake by pushing the pedals backwards of different gear systems.
instead of forwards. This means that your cranks Gear change There are various options:
will not freewheel and you are unable to rotate the • Derailleur gear systems
pedals backwards freely as you otherwise can. • Hub gears
This operating manual describes • Combined derailleur and hub gear
the use of common commercial • Automated gear selection
The most efficient way to brake us- gear components on a pedelec as These gears can be operated using various gear
ing back pedal brakes is when the an example. If your components are differ- levers:
pedals are at the same height paral- ent, you will find specific information in the Gear lever, STI Type, for example a Shimano
lel to the ground. If one pedal is at the top respective operating manual or on the web- lever
and one at the bottom, it is difficult to pro- site of the manufacturer.
duce enough force to brake effectively.

If you have any questions about as-


sembling, maintaining, setting up or
operating the gears, please contact Lever (A) starting position Lever (B) two way release
your specialist retailer.
Changing from a smaller to a Changing from a larger
larger rear sprocket (Lever A) to a smaller rear sprocket
(Lever B)

Combination of hub and chain gear


This type of gear system is offered by SRAM®
under the name “Dual Drive”. This type of gear
system has a 3-gear hub and additional sprock-
ets for conventional chain gear changes.

40
One of the advantages of this system is that there The display on the rotary handle shows wheth- Hub gear shift system
is no need for a front derailleur and therefore also er the automatic or the manual mode has been As an alternative, you can have a transmission
little angled running of the chain. The hub gear selected. installed that operates with turning handle. The
components are operated with a thumb switcher When the manual mode is active, you will see a operating instructions as well as procedure
and the chain gear system with a grip shifter or a cyclist on an incline, shown in orange. The easier for removing/fitting the system in the case of a
trigger shifter in the latest models. the gear selected, the further up on the incline puncture are provided in the enclosed operat-
the driver will be shown. ing instructions. It is certainly also helpful if your
specialist retailer explains the functionality to you
Manual operation and demonstrates removing/fitting the system.

Twist grip shifter


Easy transmis-
sion ratio for
Turn ratchet decreasing
Ratchet Fast transmis- inclines increasing
pedal force
sion ratio for pedal force
speed
decreasing increasing
The precise approach when setting pedal force pedal force
up or removing/fitting the rear wheel
is explained in the enclosed instruc- Source: Shimano ® techdocs
tions from the manufacturer. When the automatic mode is active, the rotary
handle display will show the symbol of a crank
with pedals and a quarter-circle of blue, illuminat- Your pedelec is supplied with the
Automated gear selection ed elements. The higher the pedalling frequency corresponding operating manual for
This is a continuous transmission system that you selected, the more illuminated elements will your specific gear system. You can
allows the driver to switch gears automatical- be shown. get more information about the gears on
ly or manually. Select the Automatic mode and your pedelec in the operating manual pro-
simply set your preferred pedalling frequency on Automatic mode vided by your manufacturer or on the manu-
the rotary handle; the Harmony system regulates facturer‘s website.
everything else. Faster pedal-
The drive automatically and continuously adjusts ling frequency
the transmission, so that your preferred pedalling
frequency is always maintained.
Select the Manual mode and directly regulate the
continuous transmission on the grip
Slower ped-
shifter to change gears yourself. The alling frequency
desired gear-changing mode can be
selected with a button on the rotary
handle.

41
Gears are components that are vital Modern pedelec technology is high-
to your safety. Please read the en- ly efficient but sensitive. You should
closed operating instructions sup- service your pedelec on a regular
plied to by your manufacturer and familiarise basis. This requires specialist knowledge
yourself with how to operate the pedelec and special tools. Have your specialist re-
and switch gears before your first ride. Allow tailer perform any work on your pedelec!
your specialist retailer to undertake any You can get more information about your
work on your pedelec‘s gears! Work that is pedelec‘s parts as well as cleaning and
improperly carried out is a risk to your safety The use of spoke guards is recom- maintenance in the operating manual pro-
on the pedelec! mended and required for City, Tour vided by your manufacturer or on the manu-
and Children’s bikes. Otherwise, facturer‘s website.
only minor setup errors could lead to the
Do not pedal backwards while pedelec chain or the entire rear derailleur
changing gears as this could dam- falling between the sprockets and the Work which you are able to carry out yourself
age the gear system. Changes to spokes. with no risk to safety is printed in bold. Sustaina-
your gears should only be made in small ble safe function and retention of warranty claims
steps and with the greatest of care. require that you:
Incorrect setup work can lead to the pedelec • Clean your pedelec after every ride and check
chain coming off the sprockets and causing it for possible damage.
a fall. If you are at all unsure, contact a spe- Spoke pro- • Allow a specialist retailer to carry out inspec-
cialist retailer for help. tector tions.
• Check your pedelec every 300 - 500 km or
every three to six months.
Despite a perfectly set up chain • Check that all screws, nuts and quick releases
gear system, a pedelec chain cross- are secure.
ing at an angle can lead to noises Inspection plan • Use a torque wrench to tighten any screws!
during riding. These noises are normal and • Service and lubricate the movable parts (ex-
do not cause any damage to the gear com- cept the brake surfaces) according to manu-
ponents. With less angled running of the Only exchange or replace parts of facturer information.
pedelec chain in a different gear, this noise your pedelec with parts of the same • Have paintwork touched up.
will no longer appear. brand and type. Otherwise, the • Have deficient and worn parts replaced.
guarantee and warranty will be voided.

42
Inspection timeframes and assignments Every 300 to 500 kilometres After riding in wet weather

Before every ride with your pedelec Check: Clean and oil:
• Pedelec chain or belt drive • Gear system
Check: • Rear sprocket • Brakes (excluding brake surfaces)
• Spokes • Brake pads for wear, replace if necessary • Joints in the full suspension frame accord-
• Rims for wear and concentricity • Sprocket ing to instructions from the manufacturer
• Tires for damage and foreign bodies • Chains
• Quick release Clean:
• The functionality of the gears and sus- • Pedelec chain
pension • Rear sprocket
• Brake function • Sprocket

lubricant
• Hydraulic brakes: Tightness

spray
• Lights Oil:
• Bell • Chain with suitable lubricant
• Tires: properly secured and correct tire
pressure Check: Ask your specialist retailer for suita-
• Checking the battery is firmly fastened • All screws are firmly fastened ble lubricants. Not all lubricants are
suitable for all purposes. Using the
wrong lubricant may lead to damage and re-
After riding 200 kilometres from purchase, Every 1000 kilometres duced functionality!
then at least once a year
• Check hub brakes, grease the brake
Check: sleeve with specialist lubricant if required The first inspection is particularly
• Tires and wheels or replace it (specialist retailer) important for ensuring that your
pedelec remains safe and prob-
Torques: lem-free! Cables and spokes stretch, and
• Handlebar • Seat post Every 3000 kilometres bolted connections may come loose. Please
• Chains • Pedals • Saddle always allow a specialist retailer to carry out
• All fastening screws Have the following checked, cleaned or re- the first inspection.
placed by a specialist retailer:
Adjust the following components: • Hubs • Pedals
• Headset • Gears • Headset • Gears
• Brakes • Spring elements • Brakes • Chain

43
Lubricant schedule

Working on the pedelec requires special knowledge, experience and special tools! Only
allow experts or specialist pedelec retailers to work or check key parts on the pedelec!

Lubrication plan

What must be lubricated? At what intervals? With which lubricant?

Chain After removing dirt, after having ridden in the rain, every 250 km Chain oil

Brake and gear cables When their performance deteriorates, once a year Silicon-free grease

Wheel bearings, pedal bearings, bot- Once a year Bearing grease


tom bracket

Spring elements After cleaning to remove dirt, after riding in the rain, as prescribed Special spraying oil
by the manufacturer

Thread in case of installation During installation Assembly lubricant

Contact surfaces of carbon fibre During installation Carbon assembly paste


parts

Sliding surfaces of quick releases Once a year Grease, spray oil

Metal seat posts in the metal frame During installation Grease

Joints of gear systems When their performance deteriorates, once a year Spray lubricant

Joints of brake systems When their performance deteriorates, once a year Spray lubricant

Joints in the full suspension frame When their performance deteriorates, when dirty According to the manufactur-
er‘s instructions

44
Torque
Bolted connections Bolted connection Torque Bolted connection Thread
Max.
M8 bolt for seat post 20 Nm
clamp Drinking bottle M5 4 Nm*
It is vital that all bolted connections holder
on the pedelec have the correct M6 bolt for seat post 14 Nm
clamp Bottom bracket BSA according
torque in order to ensure that they to manu-
are secure. Too much tightening torque may Seat clamp bolt 20 Nm facturer‘s
damage the screw, nut or component. You instruc-
Brake blocks 6 Nm
must use a torque wrench. You cannot prop- tions*
erly tighten the bolted connections without Dynamo attachment 10 Nm
this special tool! Brake caliper, disk M6 6 – 8 Nm
Differences for carbon components: brake, Shimano (IS
and PM)
Adhere to any specified torque val- Bolted connection Torque Brake caliper, disk M6 8 – 10 Nm
ues where indicated for compo- Front derailleur bracket 3 Nm * brake, AVID (IS and
nents. Please read the instructions attachment screw PM)
provided by the manufacturer, which lists
Shift lever attachment 3 Nm * Brake caliper, disk M6 6 Nm
the correct mounting torques.
screw brake, Magura (IS
and PM)
Brake lever attachment 3 Nm *
Bolted connection Torque screw General torques for
screw joints
Chainset arm, steel 30 Nm Handlebars - stem 5 Nm *
clamping
Chainset arm, alumin- 40 Nm In general, the following torques can be used for
ium Stem - fork tube 4 Nm * bolted connections:
clamping
Pedals 40 Nm Dimen Screw quality
Unit
sions 8.8 10.9 12.9
Front wheel nut 25 Nm Torque
Bolted connection Thread M4 2.7 3.8 4.6 Nm
Rear wheel nut 40 Nm Max.
Bolt of detachable M5 4 Nm* M5 5.5 8.0 9.5 Nm
Stem expander bolts 8 Nm
seat post clamp M6 9.5 13.0 16.0 Nm
Ahead stem clamping 9 Nm
bolts Bolt of detachable M6 5.5 Nm* M8 23.0 32.0 39.0 Nm
seat post clamp
Bar-ends – Clamping 10 Nm M 10 46.0 64.0 77.0 Nm
bolts on the bars Derailleur hanger M 10 x 1 8 Nm*
* Use of carbon assembly paste is recommended

45
Loose accessories Bar ends / handlebars

You always have to fit the enclosed


accessories in line with the guide-
lines and instructions. You have to
ensure that screwed connections are se-
cured with the correct torque (see page
45 “Bolted connections”) When loading luggage racks,
• Only use add-on parts which satisfy the please make sure not to cover the
requirements of the applicable legal guide- front or rear lights or reflectors!
lines and road traffic regulations.
• Using unpermitted accessories can result Bar ends always have to be at-
in accidents. You should therefore only Avoid uneven loading of the luggage racks. tached to the handlebars with the
use original accessories and add-on parts correct torque, otherwise this can
which fit your pedelec. cause falls. Before fitting the bar ends,
• Allow your specialist retailer to advise you. Not all parts and frames made out please inform yourself whether the add-on
of carbon can be combined! Read has been approved by the handlebar manu-
the manufacturer’s manual and ask facturer, as only then may the bar ends be
Loose luggage rack your specialist retailer. fitted.

Only install baggage racks on


pedelecs which are suitable for this
kind of equipment. Use only the in-
tended fixing devices. Never attach a bag-
gage rack to the seat post! It is not designed
for this purpose. Overloading of the seat
post by a luggage rack can break the seat
post and lead to serious accidents.

46 * see page 45
Mounted accessories Lighting Bulb
able bulbs are available from your specialist used information
Accessories / maintenance / spare parts bicycle/pedelec retailer. It is not possible to
LED lighting LEDs
replace the bulbs in modern LED lights.
cannot be replaced
Lighting system
Your pedelec is fitted with modern lighting tech- Dynamo 6V 3W
nology. In addition to the conventional features, it Well-functioning lighting is a matter Hub dynamo 6V 3W
also offers you safety functions such as a stan- of life or death! Have them assem-
dlight. This means that if you are stationary at bled, checked and repaired by a Dynamo
night, e. g. at a traffic light, you are still visible specialist retailer. The dynamo generates the required electrical
to other public road traffic participants. Equally, energy for the front headlight and rear lights. Dy-
some models are equipped with the newly de- namos are often turned on by applying upward
veloped daytime lights. These are supplied by pressure to the lever.
various energy sources depending on the riding The lever for hub dyna-
situation. For more on this, please read the in- mos are either located
structions supplied by the component manufac- 5m on the back side of the
turer. lamp or on the handle
bars. If the lighting sys-
tem is equipped with a
Clean the reflectors and headlights e.g. 1 m
0.5 m
sensor, it will turn on and
of the lighting system at regular in- off automatically.
tervals! Warm water and washing
up liquid suffice for this job. Keep contact Bike lights Hub dynamo
points clean and conductive with a suitable The type of replacement light bulbs depend on If your pedelec uses a hub dynamo, you can
maintenance oil! the lighting system installed in your pedelec. The switch this on and off easily on the rear side of
following list provides a guide for finding the right your front headlight with the on / off switch. The
bulb. dynamo automatically switches on or off when
the lighting system of your pedelec has a light
Please read the operating instruc- Lighting Bulb
sensor.
tions supplied for your light system. used information
Bicycle lights 6V 2.4 W
Bicycle lights 6V 0.6 W In order to remove the front wheel,
If a light is not working properly, the Halogen you first have to remove the con-
bulb is usually faulty in conventional nection of the light cable.
lights. If you feel confident, you can Rear lamp 6V 0.6 W
check this yourself and replace the bulb. Suit- Rear light with 6V 0.6 W
standlight
47
Luggage rack
Front Connecting
wheel fork terminal
Luggage load changes the behav-
iour of your pedelec. It extends the
braking distance, among other
things. This may lead to severe accidents.
Mudguard Please adjust your riding style to this, i.e.
To refit the light cable, the connecting terminal of stay
brake earlier and anticipate more sluggish
the hub dynamo has to be fitted on the right (fac- steering. Only transport baggage on racks
ing forwards). Re-attach the connections correct- intended for this purpose! Never attach a
ly and check that the lighting is working properly. Spiral spring baggage rack to the seat post! It is not de-
To do this, turn the front wheel and check if the signed for this purpose. Overloading of the
light comes on. Quick release nut seat post by a luggage rack can break the
seat post and lead to serious accidents!
• Only mount child seats on baggage racks
Source: Shimano® techdocs if they have the corresponding holders and
Lighting system failure the manufacturers permit this.
• Please ensure that nothing can get caught
in the spokes and spinning wheels.
The lighting system is key and it is
vital that it is proper working condi-
tion. Only have check-up and ser- If you are riding with baggage, en-
vicing work done by authorised specialist sure that you do not exceed the
Connector cover Cables retailers after failures or temporary prob- maximum permissible weight of the
lems! pedelec (see page D). Information on the
load-bearing capacity of the rack is also
stated here.
remove
connect

Hub dynamo

48
Mudguards Re-locking a safety release
When loading luggage racks, Mudguards are fixed correctly in place with spe-
please make sure not to cover the cial braces. If the inside of the mudguard runs
front or rear lights or reflectors! parallel to the tyre forming a ring shape, the brac-
es are perfectly positioned. During normal use,
the mudguard should not loosen. The mudguard
Avoid uneven loading of the luggage racks. is fitted with a safety fastening in case an object
jams between the mudguard and the tyre. This
Front-wheel luggage carriers releases the mudguard from its holder to prevent
a fall. The diagram features a brace attached with a
plastic clip.
Front racks should be attached to • This clip is locked into the stay on the fork.
the front axle or the front fork. Front You must stop cycling immediately • The mudguards are aligned in such a way that
racks have a strong impact on the if a foreign body is trapped between they do not contact the tyres.
pedelec‘s behaviour! Please practice riding the tyre and the mudguard. Foreign
with a loaded front rack in a safe area before bodies must be removed before you can Trailer
your first journey! continue on your ride. Otherwise, there is a
risk of a fall and serious injuries.

On no account should you continue


max. max. riding with a loose mudguard brace,
as this could become wedged in the
wheel and jam it.

Damaged mudguards must be replaced by a


specialist retailer before riding again. In addi- Find out whether your pedelec is
tion, you should also regularly check whether the approved for use with a trailer. This
braces are fixed securely in the safety releases. should have been filled in by your
seller on the “Hand-over documentation”
page.

49
Only use trailers that have been approved. Look How to use carbon components
for a seal of quality like the GS symbol. Ask your Carbon parts cannot be bent, dent-
specialist retailer for advice, and have the re- ed or misshapen after an accident/
quired coupling safely installed by them. If you have a carbon frame or parts, fall. If this is the case, it is possible
Notice that trailers make the pedelec much these should not be applied with that the fibres have been destroyed or have
longer than usual. Riding a pedelec around cor- grease or oil. Please use special as- broken off, e.g. within the part, which is not
ners with a trailer is different to riding without. sembly paste for carbon parts. visible from the exterior! Therefore, it is vital
You must keep this in mind when riding in traffic. to regularly check carbon frames and other
Before riding on public roads, practise riding your carbon components very carefully, especial-
bike with an empty trailer in a safe and quiet en- ly after a fall or an accident.
vironment. • Look for splinters, tears, deep scratches,
holes or other changes in the carbon sur-
face.
Read the manufacturer’s operating • Check if the parts have got softer or less

spray lubricant
manual, which often contains im- stiff than usual.
portant information regarding riding • Check if individual layers (paint, finish or
with a trailer. Please take a look at the corre- fibres) come off.
sponding website. • Listen for any cracking or other usual
Check whether the manufacturer provides a sounds. If you are not completely certain
maximum permitted weight and a maximum that your pedelec is in perfect condition,
permitted speed. If so, these values must be please allow a specialist retailer to check
adhered to. Children under 16 are not legal- Carbon fibre is a material that requires special the affected carbon parts!
ly permitted to ride a bike with a trailer in handling and care when making the wheel, dur-
Germany. ing servicing, when riding and also during trans-
portation and storage.

Properties of carbon

The term carbon is colloquially used for a com-


posite material consisting of carbon fibres em-
bedded in several layers in a plastic matrix. The
material is very light yet highly resilient, but it is
susceptible to impacts and dents.

50
Transporting the Bike
Some carbon components require The following components and
lower torques than metal parts. Ex- parts made of carbon should be The battery is not considered a hazardous mate-
cessive torques can lead to hidden regularly checked (at least every rial when transported to operate the pedelec. The
damage, which is possibly not visible from 100 km) for irregularities such as cracks, battery becomes a hazardous material when it is
the outside. Frames or components can breaks or changes to the surface as well as transported any other way. In this case, you must
break or warp to such an extent that you after the pedelec has fallen over or following follow the appropriate guidelines.
could fall. Therefore please always adhere an accident:
to the instructions supplied by the manufac- Transition area of the threaded bushing of
turer or ask for advice from a specialist. Use the bottle cage, slot of the dropouts, bear- Remove the battery of your
a torque spanner to ensure that you get the ing areas in full-suspension frame, suspen- pedelec / e-bike before transporta-
required torque. sion mounting elements on the main frame tion and transport it separately.
Carbon parts may not be applied with grease and rear suspension, seat clamp, derailleur
or oil. Special assembly paste is available hanger, derailleur clamp area, disc brake
for assembling and safely securing carbon mounting or brake boss, press-fit area of the Never send the battery yourself.
components with a low mounting torque. headset as well as the threads of the bottom Batteries are considered hazardous
Never expose carbon parts to high temper- bracket cups. materials. Only send the battery of
atures! Even in the back of cars, the sun‘s your pedelec via your specialist dealer. In
rays can generate such a heat that it can put some circumstances, it can overheat and
the safety of carbon parts at risk. If the parts are made out of composite materials, catch fire.
Do not clamp a carbon frame directly into a the rider may not notice any damage. Parts made
work stand, instead you should secure it by out of composite materials should either be sent
the seat post. If the seat post is also made to the manufacturer for inspection or replaced
of carbon, use another tube made of metal. and disposed of in the event of possible damage. By car

You can transport your pedelec by car as you


would a normal bicycle. Before transporting your
pedelec, remove the battery and transport it sep-
arately. The weight of the pedelec will call for a
heavier-duty rack. Always adjust your driving be-
haviour to the load you are carrying.
You should only use roof and rear racks that
comply with the requirements of the relevant
regulatory authorities. Roof, rear and other racks
that are approved by the authorities are safe for
use in traffic.

51
They must have approval in accordance road Replacing parts
traffic licensing regulations in your country.
Look for a seal of quality like the GS symbol. Guide for parts which may be changed
Inadequate bicycle racks may cause accidents. on CE-approved e-bikes / pedelecs with
Always adjust your riding behaviour to the load assisted pedalling up to 25 km/h
you are carrying.
Category 1
Components allowed to be changed only with permission from
The total height of your vehicle the bike’s manufacturer/system provider
changes when you transport a • Motor
pedelec on the roof! • Sensors
• Electrical steering
The manufacturers of add-on components and • Electrical cables
Carefully attach the pedelec, so that it cannot accessories also provide information regarding • Control panel on the handlebars
come detached from the rack. This could result use and assembly on their websites. Check it out • Display
in severe traffic accidents. Check the fasteners when you use something new. • Battery pack
multiple times during transport. Loose parts (e.g. • Charger
tools, air pumps, bags or child seats) may come
off during the drive and put other motorists at risk. On the Train Category 2
Remove all loose parts before departing. Only Components allowed to be changed only with permission from
then may the pedelec be attached at the handle- The same regulations apply as when transporting the bike’s manufacturer
bars, stem, pedelec seat or seat post if this is in- a bicycle. It is best to remove the battery from the • Frame
tended by the rack manufacturer. Do not use fas- bike before and while using public transportation. • Suspension strut
teners that could damage the fork or the frame. • Bike fork and suspension fork
Public transportation has different regulations • Wheel for the hub motor
regarding the carrying or transportation of • Brake system
pedelecs. Know which buses and trains you can • Brake pads (rim brakes)
Never attach the pedelec to compo-
take before using public transportation. • Luggage rack
nents made of carbon.
(Luggage racks determine how much weight
the wheel can carry. Both positive and negative
Aircraft changes made to the bike can potentially im-
pact the bike‘s drivability as compared to that
Batteries must be transported as dangerous implied by the manufacturer.)
goods. You must ensure that it is clearly labelled as
such. Ask your airline about this. Also, check with
your airline about the regulations regarding the
transport of sports equipment/bicycles/pedelecs.

52
Category 3 * The length of the saddle brace on the saddle • Chain guard
Components allowed to be changed according to the bike or frame as well as the saddle shape are also im- • Mudguards
bike part’s manufacturer portant) (Provided that the width is not smaller than the
• Pedal crank arm • Bicycle lights series/original parts and the distance to the
(Provided that the distances/chainsets/frame (Headlights are designed for a specific voltage tyre is at least 10 mm)
centre (Q-Factor) are observed) which must be compatible with the vehicle’s re- • Spokes
• Wheel without hub motor chargeable batteries. In addition, electromagnet- • Inner tube of the same type with the same
(Provided that the ETRTO is observed) ic compatibility (EMC) must be ensured provided valve
• Chain or drive belt that the headlight may be responsible for a part • Dynamo
(Provided that the original width is observed) of the potential interference) • Rear light
• Rim tape • Sprockets and derailleur cassettes • Reflector
(Use the correct rim tapes for the rims) Modi- • Spoke reflectors
fied combinations may result in rim tape shift- *The manufacturer of the part can only approve a component • Bike stand
ing and thus in defective inner tubes) if it was tested in accordance with its intended use and with • Grips with screw clamps
standards beforehand. A risk analysis must also have been
• Tyres performed. • Bell
(The increased acceleration, additional weight
and more dynamic cornering require the use Category 4 Category 5
of tyres approved for e-bike use. As a result, Components not requiring any special kind of approval to be Special notes for mounting accessories
compliance with the ETRTO is essential) changed • Bar ends are permitted
• Brake hoses/brake cables • Headset bearings • provided that they are mounted on the front
• Brake pads • Bottom bracket (The load distribution must not be significantly
(Disc, roller, drum brakes) • Pedals changed)
• Handlebar/stem unit (Provided that the pedal is not wider than the • Rear view mirrors are allowed.
(Provided that there is no need to change the series/original area of application) • Additional battery/rechargeable battery-op-
lengths of cables and/or hoses. It should be • Derailleur erated headlights are permitted in accord-
possible to change the seating position with- • Rear derailleur ance with § 67 StVZO (Germany’s Road
in the original hose lengths for the benefit of (All gear change parts must be suitable for the Traffic Licensing Regulations).
the consumer. Going beyond that results in a number of gears and be compatible with one • Trailers are only permitted after approval
significantly changed load distribution on the another) by the vehicle manufacturer.
wheel and could seriously affect steering) • Gear lever/grip shifter • Child seats are only permitted after approv-
• Saddle and seat post unit • Gear cables and housings al by the vehicle manufacturer.
(Provided that the offset to the rear does not • Chain rings/belt pulleys/sprockets • Front baskets are not recommended due to
exceed 20 mm with regard to the series/orig- (Provided that the number of teeth and the di- the undefined load distribution. Only per-
inal area of application. In this case as well, ameter is identical to the series/original area of mitted after approval by the vehicle man-
modifying the load distribution beyond the in- application) ufacturer.
tended adjustment range could seriously affect
steering.

53
• Bicycle bags and top cases are permitted. Category 2 • Rear-view mirror
Respect the maximum permissible weight, Components which may only be replaced upon presentation (Only if tested in accordance with ECE-R 81
the maximum load of the rack and the load of a valid test report (parts approval (ABE, EC, ECE) or part and with the identical mounting position).
certificate*).
distribution. • Audible warning device (horn)
• Attached weather protectors are only per- • Brake systems (Only if tested in accordance with ECE-R 28
mitted after approval by the vehicle man- • Brake disks/brake cables/brake pads and with the identical mounting position).
ufacturer. (Only with valid type approval in accordance • Pedals
• Front and rear luggage racks are only per- with ECE-R 90 or general operating licence). (Vehicle with 168/2013 approval).
mitted after approval by the vehicle manu- • Handlebar-stem unit
facturer. (Provided that there is no need to change the * For components with part certificates, the area of application
lengths of cables and/or hoses. It should be must be respected. Proper assembly must be certified by a test
Source: www.ziv-zweirad.de, Updated on May 08, 2018 engineer or a qualified expert.
possible to change the seating position with-
Guidelines for replacing parts of in the original hose lengths for the benefit of Category 3
e-bikes / pedelecs with pedalling assistance the consumer. Going beyond that results in a Components which may be replaced under the conditions
up to 45 km/h significantly changed load distribution on the described below.
pedelec and could seriously affect steering). • Pedals
Category 1 • Seat post (Incl. approved reflectors provided it is not wid-
Important basic information (Provided that the offset to the rear does not er than the series/original pedal (vehicle with
• Speed e-bikes with a motor assistance of up exceed 20 mm with regard to the series/origi- 2002/24/EC approval)).
to 45 km/h are considered motor vehicles and nal area of application. It should be noted that • Tyres
subject to the EU Directive 2002/24/EC or the modifying the load distribution beyond the in- (As specified in vehicle documents, either in
EU Regulation No. 168/2013. tended adjustment range could seriously affect accordance with ECE-R 75 or with approval of
• Depending on the vehicle, there may be dif- steering. The length of the saddle brace on the the tyre manufacturer).
ferent requirements which must be strictly saddle frame as well as the saddle shape are • Grips with screw clamps
observed when replacing a part. Therefore, also important). (In this case, the vehicle width must not be
always check the indications given in the vehi- • Bicycle lights modified).
cle documents prior to doing any work on the (Only with valid type approval, identical mount- • Headset bearings
vehicles. ing position as well as an EMC certificate). • Bottom bracket
• Note: At present, vehicles with an individual • Rear light with brake light and licence plate light if appli- • Rear and front derailleurs
operating licence are mainly subject to the reg- cable (All gear change parts must be suitable for the
ulations of the EU Directive 2002/24/EC. (Only with valid type approval, identical mount- number of gears and be compatible with one
• All parts which are not included in the list may ing position as tested in accordance with another).
only be replaced by original spare parts of the ECE-R 50 as well as an EMC certificate). • Gear lever/grip shifter
vehicle and/or parts manufacturer • Rear reflector (Provided that the position on the handlebars
(Only with valid type approval). remains unchanged).

54
• Gear cables and housings • Saddle Warranty and liability in the
• Chain rings/belt pulleys/sprockets (Provided that the offset to the rear does not case of defects
(Provided that the number of teeth and the di- exceed 20 mm with regard to the series/origi-
ameter is identical to the series/original area nal area of application. It should be noted that
of application). modifying the load distribution beyond the in- The conditions for guarantee / liabil-
• Chain guard tended adjustment range could seriously affect ity for faults are (partially) harmo-
(Provided that it is free of sharp outer edges steering. The length of the saddle brace on the nised in countries that are subject to
and complies with the Delegated Regulation saddle frame as well as the saddle shape are EU law. Find out about the relevant national
(EU) No. 44/2014, Annex VIII). also important). stipulations that apply to you.
• Mudguards
(Provided that it is free of sharp outer edges Category 4
and complies with the Delegated Regulation Special notes for mounting accessories Within the scope of EU law, the seller is liable for
(EU) No. 44/2014, Annex VIII. In addition, the • Additional battery/rechargeable battery-oper- material faults for at least the first two years from
clearance to the tyre, which should be at least ated headlights are not permitted the date of purchase. This includes defects that
10 mm, must be taken into account). • Trailers are only permissible if a trailer load were present at the time of purchase or handing
• Spokes is registered under no. 17 of the certificate of over. Moreover, during the first six months it is
(Provided that the dimensions correspond to conformity and a coupling device under no. assumed that the fault already existed at the time
the original part). 43.1. Note: The maximum permissible trailer of purchase.
• Inner tube load is 50 % of the towing vehicle’s unload- Pedelecs are complex vehicles. Therefore it is re-
(Provided that the design and the valve are ed weight (without batteries). There are only quired to implement all service intervals properly.
identical). 50 mm ball coupling devices available. Omitting servicing puts the claim of the seller at
• Chainset • Transporting children in a trailer is in general risk if the error could have been avoided by ser-
(Provided that the length and the dimensions, prohibited vicing. The necessary maintenance is outlined in
such as chainsets/frame centre (Q-Factor), • Front baskets are not recommended due to the the chapters of these operating instructions and
are observed). undefined load distribution. Only permitted af- in the enclosed instructions from the component
• Chain/belt ter approval by the vehicle manufacturer. manufacturers.
(Provided that the original width is observed). • Bicycle bags without a permanent attachment Liability for material faults does not cover normal
• Rim tape and top cases are permitted. Respect the max- wear and tear within the framework of use as in-
(Use the correct rim tapes for the rims) Modi- imum permissible weight, the maximum load tended. Components of the drive and the brak-
fied combinations may result in rim tape shift- of the rack and the load distribution. ing devices as well as tyres, lights and areas of
ing and thus in defective inner tubes). • Bar ends are not permitted. contact between the rider and the pedelec are
subject to wear due to use, as is the battery in the
Source: www.ziv-zweirad.de, Last updated: 24/05/2018 case of pedelecs.

55
Liability for material faults does not cover normal Brake cleaners and lubricants Legal disclosure
wear and tear within the framework of use as in- Brake cleaners and lubricants are to be treated
tended. Construction elements of the propulsion like general cleaning and maintenance agents.
For questions about your pedelec, first
and deceleration devices, as well as tyres, light-
contact your specialized retailer, then the
ing and contact points between the rider and the Tyres and inner tubes manufacturer of the product as needed. For
pedelec are subject to wear and tear by virtue Tyres and inner tubes may not be put into the contact details, please refer to the warranty
of their function. Contact your specialist dealer residual or domestic waste and have to be dis- section, return envelope or other enclosed
if your pedelec’s manufacturer entitles you to posed of at your local recycling centre. brand documentation from the pedelec man-
additional warranty services. Read the relevant ufacturer.
guarantee conditions for further details about the Pedelec batteries
guarantee cover and on how to exercise claims Batteries belonging to pedelecs should be treat- Responsible for distributing and market-
under it. ed as hazardous and are therefore subject to ing the operating instructions:
compulsory special labelling. They have to be inMotion mar.com
disposed of by the retailer or the manufacturer. Rosensteinstr. 22, 70191 Stuttgart,
In the case of a defect / possible lia- Contact your specialist dealer. Germany
bility claim, please contact your info@inmotionmar.com, www.inmotionmar.com
specialist retailer. We recommend Contents and illustrations:
filing all purchase receipts and inspection Bat

Oil
tery Veidt-Anleitungen
reports as proof for your records. Friedrich-Ebert-Straße 32
65239 Hochheim, Germany
anleitungen@thomas-veidt.de

Environmental protection tips Legal inspection by a lawyer’s office special-


ising in intellectual property.
General cleaning and maintenance This operating manual covers the require-
Please take the environment into account when ments and scope of EN 15194:2018-11.
caring for and cleaning your pedelec. You should
use care and cleaning products which are biode- In case of delivery and use outside this
gradable wherever possible. Please make sure scope, the manufacturer of the vehicle must
that no cleaning agents are disposed of in the supply the requisite manuals.
sewage. When cleaning the chain, use a suitable © Before reproducing, reprinting, translating
chain cleaning tool and dispose of chain lubricant or using this document for any commercial
properly at a suitable waste disposal site. purpose (even in part, printed or electronic
form), you must first receive written consent.

EPAC EN version 1.6 October 2020

56
Inspections 1. Inspection 2. Inspection
During the next inspection special care should be After approx. 200 kilometres After approx. 1000 kilometres
taken for: Work done: Work done:

____________________________________
___________________________________ ___________________________________
____________________________________

____________________________________ ___________________________________ ___________________________________


____________________________________
___________________________________ ___________________________________

Parts that should be changed:


Materials used: Materials used:
____________________________________

____________________________________ ___________________________________ ___________________________________

____________________________________
___________________________________ ___________________________________
____________________________________

___________________________________ ___________________________________

Problems that occured:

____________________________________

____________________________________

____________________________________
___________________________________ ___________________________________
____________________________________ Date, signature Retailer stamp Date, signature Retailer stamp

57
3. Inspection 4. Inspection 5. Inspection
After approx. 2,000 kilometres
Work done: Work done: Work done:

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________

Materials used: Materials used: Materials used:

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________


Date, signature Retailer stamp Date, signature Retailer stamp Date, signature Retailer stamp

58
6. Inspection 7. Inspection 8. Inspection

Work done: Work done: Work done:

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________

Materials used: Materials used: Materials used:

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________

___________________________________ ___________________________________ ___________________________________


Date, signature Retailer stamp Date, signature Retailer stamp Date, signature Retailer stamp

59
Hand-over documentation
The pedelec specified in the “vehicle identification” section was delivered to The following operating manuals were supplied and explained:
the customer in the following condition: c Pedelec
Plus:
c A. Fully assembled: ready to ride
c Gear system c Brake system c Suspension elements
c B. Pre-assembled: Still to do: Install pedals, straighten, adjust and fix
stem, check and adjust tire pressure. c Belt drive c Charger
c C. Partly assembled: Still to do: Tighten the pedals and handlebars c Electric drive system manual c Other documentation:
with the appropriate tools taking into account the correct torque. This
should be carried out by a trained professional or specialist retailer __________________________________________________________
only. Check and adjust tire pressure.
Unless otherwise specified, trailers, child seats and racks are not permitted,
The pedelec corresponds to type _________ according to the chapter “In- and the pedelec is not licensed for competitions.
tended Use”.
Permitted for trailers c yes c no
Functional check for the following components:
Permitted for child seats c yes c no
c Wheels: spoke tension, sturdiness, concentricity, correct tire pressure
Permitted for luggage racks c yes c no
c All screw joints: secure fit, correct tightening torque (see above: “con-
dition on handover”) Permitted for competitions c yes c no
c Light system c Gear system Authorized for Bike Parks c yes c no
c Seat position adjusted to the rider c Brake system The maximum permitted weight of the rider including luggage is 100 kg.
c Suspension adjusted to the rider The maximum total weight (weight of the pedelec + rider + baggage + trailer) is 125 kg.
c The following components were assembled and checked separately: Differing from this, a maximum permissible total weight of ___________ kg
applies (weight of the pedelec + rider + baggage + trailer).
__________________________________________________________ The unloaded weight of the vehicle is ____ kg. If no other value is stated
in the empty field, the above-mentioned value of 100 kg applies to the rider
c The assembling/inspecting party completed a test ride including baggage, and 125 kg is the maximum permissible total weight.
c The customer was instructed on how to use the pedelec Customer / Recipient / Owner
c Right brake lever operates front brake Name __________________________________________________
c Left brake lever operates front brake Address __________________________________________________
c Instruction on how to fix a flat tire, how to open and close the fixtures Postal code, Town/City _______ __________________________
on the driven wheel
E-mail __________________________________________________
Supplied by (retailer stamp):

______________ __________________________________________ ______________ __________________________________________


Date Signature assembly party/retailer Date of purchase Signature recipient / owner

60
Pedelec identification
Pedelec manufacturer _______________________ In the case of change of ownership:

Brand _______________________ Owner ____________________________________

Model _______________________ Address ____________________________________

Frame height/size _______________________ ____________________________________

Colour _______________________

Frame number _______________________ Date / Signature _________ __________________________

Fork/suspension fork _______________________

Serial number _______________________

Rear shock absorber _______________________

Serial number _______________________

Gear system _______________________

Engine number _______________________

Battery number _______________________

Key number _______________________


Line up this edge when copying

Special features _______________________

If the pedelec with which this instruction manual


was issued has only been pre-assembled the
enclosed assembly instructions must be read
and followed. The checks and limitations mentioned
above must be carried out and applied by the owner.

61
Darfon Europe B.V.

Habraken 2145
5507 TE Veldhoven
The Netherlands
Tel: +31 (0) 403031600
E-Mail: info@besv.com

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