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How Finnish and Filipino University Students in Business Studies Perceive Leaders Based On Visual Cues
How Finnish and Filipino University Students in Business Studies Perceive Leaders Based On Visual Cues
To cite this article: Jari Martikainen & Tiffany A. Tan (2023) How Finnish and Filipino university
students in business studies perceive leaders based on visual cues, International Studies of
Management & Organization, 53:3, 148-166, DOI: 10.1080/00208825.2023.2238459
ABSTRACT KEYWORDS
This article sets out to examine cultural differences in perceiving leaders’ Finland; leadership;
visual non-verbal behavior. It examines and compares how business multicultural organizations;
students at universities in Finland and the Philippines perceive business nonverbal behavior; person
perception; the Philippines
leaders based on visual cues, drawing on social psychological theories of
social categorization, person perception, and the cultural dimensions of
leadership and organization. A total of 32 university students of business
studies participated in the study. They were presented with eight images
of people with different visual expressions and reflected in writing on
what kinds of leaders these people would be. The data were analyzed
using qualitative content analysis. The findings show that both Finnish and
Filipino students had similar perceptions of what kinds of leaders the peo-
ple in the images might be. However, in terms of leadership preferences,
the Finnish students appeared to place more emphasis on the person’s
level of communicativeness and friendliness, whereas levels of competence
and commitment were emphasized more strongly by Filipino students. The
theoretical approach and design of the study may be applied in research
on leaders’ visual nonverbal expressiveness in multicultural organizations.
Introduction
Visual nonverbal behavior plays an important role in social interactions. Besides the modification
of verbally communicated meanings, this type of behavior is perceived to reflect people’s inten-
tions, motives, and attitudes toward one another (Hess, Adams, and Kleck 2008; Skowronski and
Ambady 2008). Visual nonverbal behavior not only refers to people’s facial expressions, gestures,
and movements, it also encompasses other visually perceived features, such as clothing, hairstyles,
and makeup (Babad 2009). Of these features, facial expressions play the most significant role as
they are associated with the ability to express emotions (Skowronski and Ambady 2008;
Zebrowitz and Montepare 2008), which means that visual nonverbal behavior is central to social
interactions (Barsade 2002). Dissimilar to more deliberate and controlled verbal communication,
people are not always aware of the messages they send through their visual nonverbal behavior
(Foley and Gentile 2010). However, other people may interpret their visual features to convey
deliberate meanings, which can complicate communications and cause unwarranted misconcep-
tions. In a similar way, visual features contribute to how employees view their leaders
(Martikainen and Hujala 2017). Visual perceptions can influence leader-employee relations
CONTACT Jari Martikainen jari.martikainen@uef.fi Department of Social Sciences, Ita-Suomen yliopisto - Kuopion
kampus, Kuopio, Finland
ß 2023 The Author(s). Published with license by Taylor & Francis Group, LLC
This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0/),
which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. The terms on which this
article has been published allow the posting of the Accepted Manuscript in a repository by the author(s) or with their consent.
INTERNATIONAL STUDIES OF MANAGEMENT & ORGANIZATION 149
positively or negatively; this impacts the atmosphere in the organization and ultimately affects its
performance (Martikainen and Hujala 2017; Ruben and Gigliotti 2016). In multicultural organiza-
tions, employees from different cultural backgrounds may have different expectations for their
leaders which may pose severe challenges for the organizations (Tsai and Qiao 2023). Therefore,
leaders of multicultural organizations should have behavioral cultural intelligence, which refers to
their “capability to enact a wide repertoire of verbal and nonverbal actions during intercultural
encounters” (Patel and Ahmad 2018, 362). With its qualitative approach, our study endeavors to
shed light on how different kinds of leaders’ nonverbal behavior are perceived and interpreted by
Finnish and Filipino university business students.
Previous studies noted that the construction and interpretation of visual non-verbal behaviors is
very much culturally specific (Bjornsdottir et al. 2017; Matsumoto 2006). Different cultures have
different conventions of visual non-verbal behaviors, leading to culturally specific visual orders
that regulate these behaviors in different social roles. Visual orders, in turn, affect the way people
acting in different social roles are perceived (Sepp€anen 2006). For this reason, leaders’ visual non-
verbal behaviors may be interpreted differently by employees from different cultures, if those lead-
ers work in multicultural organizations (see, e.g., Tsai and Qiao 2023). In addition, prior research
on the cross-cultural dimensions of leadership and organization have shown the influence that cul-
ture has on areas such as management policy, leadership preferences, and the norms of organiza-
tional interaction (e.g., Dorfman et al. 2012; Hofstede, Hofstede, and Minkov 2010; Starren et al.
2013). This may also be a factor influencing the ways in which leaders are perceived.
This qualitative study examines cultural differences when perceiving leaders’ visual non-verbal
expressiveness. Drawing on social psychological theories of social categorization, person percep-
tion, and the cultural dimensions of leadership and organizations, this qualitative study explores
how business students at universities in Finland and the Philippines perceive leaders’ visual non-
verbal expressiveness and whether these perceptions differ between the two groups of students.
Finland is a Scandinavian country in the north of Europe that has been independent since 1917.
Prior to its independence, it was part of Sweden and Russia (Martikainen and Sakki 2021). The
Philippines, in turn, is a Pacific South country that has been under Spanish and U.S. rule before
it became independent in 1946 (Nadeau 2020). Even though these two countries are located in
different parts of the world and do not have any historical connections, they have recently
become connected in terms of employment. Currently, Finland is facing a severe shortage of
employees in many professions and, as a result, Filipino workers are actively recruited by Finnish
companies, for example, in social and health care organizations (Vartiainen et al. 2016).
This research attempts to address the following research gaps. There are no prior studies compar-
ing the perception of leaders’ visual communication among Finnish and Filipino business students
or organization members. Because of the growing number of Filipino employees recruited by
Finnish organizations, especially in health care organizations (Isaksen and N€are 2022; Vaittinen,
Sakilayan-Latvala, and Vartiainen 2022; Vartiainen et al. 2016), there is a pressing need to under-
stand the differences as well as similarities in organizational communication also in terms of the per-
ception of leaders’ visual communication. This need is also justified by the fact that the
organizational cultures in Finland and the Philippines differ from each other substantially according
to Hofstede’s (1980, 1983) cultural dimensions theory. In addition, to our knowledge, no other study
has previously combined social psychological approaches of social categorization and person percep-
tion with cultural dimensions of leadership and examined their interconnectedness in the context of
management. Hence, this study provides a novel theoretical angle to the study of cross-cultural man-
agement and organizations. Finally, our study addresses a group of people mostly ignored in studies
of management and organizations—namely university business students. In our view, this target
group is very important, since in the future they act in two organizational positions—as leaders and
as employees. Therefore, it is important to increase not only the awareness of cultural differences in
interpreting visual nonverbal communication but also the culture-sensitive visual nonverbal behavior
150 J. MARTIKAINEN AND T. A. TAN
among this target group. In addition to addressing the aforementioned shortcomings in prior
research on management and organizations, this study seeks to provide a practical picture-based
method for multicultural organizations to reflect on and improve their culturally sensitive leaders’
visual communication.
This small-scale pilot study endeavors to examine the potential of picture-based approach in
this field of research. The students were instructed to review eight images of people and then to
reflect in writing on what kinds of leaders they would be. The research questions were as follows:
(1) How do Finnish and Filipino students perceive and categorize leaders based on visual cues?
(2) Are there similarities/differences in the ways that these two groups of students perceive and
categorize leaders based on visual cues?
Table 1. Overview of worldwide country scores on Hofstede’s dimension (Hofstede Insights, Culture compass, https://www.hof-
stede-insights.com/country-comparison/).
Country Power distance Individualism—collectivism Masculinity Uncertainty avoidance Long-term orientation
Finland 33 63 26 59 38
Philippines 94 32 64 44 27
characterized by a narrow power distance, a very high index for the Philippines indicates inequity
in the distribution of power. Finnish culture therefore appears more egalitarian. When considering
the individualism-collectivism dimension, Finnish culture is more individualistic and Filipino cul-
ture is typically more collectivist. Finally, in terms of the masculinity-femininity dimension,
Finland appears more feminine than the Philippines. In the context of Hofstede’s work, this sug-
gests that values related to caring for others and quality of life tend matter more to Finnish people
than values related to success, money, and materials goods; in the Philippines, the reverse is true.
Several previous studies have shown the influence of culture on many aspects of leadership
and organization (Starren et al. 2013; Taras, Steel, and Kirkman 2011). Some studies show that
leadership preferences, for example, vary from culture to culture (Taras, Steel, and Kirman 2011),
while others indicate that certain leadership characteristics are desired or disapproved of across
cultures (Javidan et al. 2006). Similarly, a number of prior studies have shown that the construc-
tion, perception, and interpretation of visual non-verbal behaviors are culturally specific
(Bjornsdottir et al. 2017; Matsumoto 2006), although others have identified similarities in person
perception across cultures, for instance in relation to perceptions of personal warmth and compe-
tence (Dupree and Fiske 2017; Halkias and Diamantopoulos 2020).
In our study, we examine whether characterizations of Finland and the Philippines in
Hofstede’s (1980, 1983) cultural dimensions theory might explain how Finnish and Filipino busi-
ness students perceive and categorize leaders based on their visual nonverbal expressiveness.
Methodology
Fifteen business students at a university of applied sciences in Finland and 17 business students
at a university in the Philippines participated in the study. Of the 32 total students, 26 were
women and six were men. Their ages varied between 19 and 23 years. The participants were final
year business students attending two courses taught by the authors of this study. The students
taught by the Finnish teacher were all Finnish and the students taught by the Filipino teacher
were all Filipino. All students were invited to participate in the study, and they completed the
assignment willingly. By focusing on university business students’ perceptions of leaders’ visual
nonverbal behavior, this study aligns to prior qualitative organizational research interested in
studying millennials’ thoughts about work and leadership (see, e.g., Chavan et al. 2021).
We showed the participants eight images of people with different styles of visual nonverbal
expression (facial expressions, gestures, clothing, spatial positioning within the image, age, and
gender) (see Appendix A). The first author selected the set of images which were discussed with
the second author. The final set of eight images was agreed by both authors. The criterium for
selecting the images was that they should depict leaders with different types of visual nonverbal
cues. The choice of images was guided by prior studies that show how employees make inferences
of leaders’ personalities and leadership styles based on leaders’ visual nonverbal behavior, such as
facial expressions, gestures and postures (e.g., Amah 2018; Anninos 2018; Dyczowska and
Dyczkowski 2018; Eagly, Johannesen-Schmidt, and van Engen 2003; Kilicogly 2018; Ling, Liu, and
Wu 2017; Nevicka et al. 2018; Skogstad et al. 2014; Wang and Guan 2018). This body of research
served as basis of selecting images with smiling and serious-looking leaders, leaders wearing cas-
ual and formal clothing as well as leaders depicted in close-ups and rear shoots.
INTERNATIONAL STUDIES OF MANAGEMENT & ORGANIZATION 153
In terms of leaders’ gender, four images depicted female leaders and four images depicted
male leaders. The images depicting female and male leaders featured similar features of visual
communication (e.g., smiling men and women, serious looking men and women, formally dressed
men and women, and casually dressed men and women). Instead of photographs we decided to
use portrait paintings as the starting point. In prior research, reflection on past and present paint-
ings depicting people have been used to study and discuss both leadership (Acevedo 2011;
Martikainen and Hujala 2017; Stedman 2008) and person perception in general (Sakuta,
Kanazawa, and Yamaguchi 2014; Schenk and Stumpel 2017). We chose to use paintings instead
of photographs, because detached from the lifelikeness of photographs, paintings may help partic-
ipants to become more aware of the—often unconscious—ways of interpreting people’s visual
non-verbal expressiveness. As Mannay (2016) states, images may help people notice matters that
are normally taken for-granted in everyday life.
When observing people in works of art, the spectators complete and interpret depicted ges-
tures, actions, and other visual cues based on their experience and knowledge of social life
(Martikainen 2020; Steier, Pierroux, and Krange 2015). Even though the situations of perceiving
people in paintings and in social interaction differ from each other, prior studies show several
similarities between the two processes. For example, people’s facial expressions attract major
attention in both situations (Oosterhof and Todorov 2008; Risko et al. 2012); facial expressions,
body language, and clothing serve as basis of making inferences about real and depicted people
(Brooks and Freeman 2019; Oosterhof and Todorov 2008); and when perceiving people in images
and in social interaction, people interpret visual cues based on their cultural knowledge reminis-
cent of dual-process models of person perception (Macrae and Bodenhausen 2001; Pelowski et al.
2016). For this reason, we assume that our picture-based study design can produce relevant infor-
mation about the ways in which leaders are perceived and categorized in real organizational
settings.
The participants of this study were Filipino and Finnish university business students participat-
ing in one course given by the Filipino lecturer and one course given by the Finnish lecturer.
Therefore, the method of recruiting participants resembles convenience sample. The lecturers
(i.e., the researchers of this study) compiled a PowerPoint presentation of the leader images. The
images of leaders were first shown one by one and then all images on one slide which enabled
the students to observe all images at once. The participants were instructed to describe what kind
of leaders the people in the images would be and justify their views based on the visual cues. The
instruction read: “Observe the paintings as pictures of leaders. What kinds of leaders would the
persons in the paintings be? Write down your answers and justify your views using visual ele-
ments in the pictures.” Later, they had to choose which of the eight leaders they liked the most
and the least. The students were given one hour during the lecture to complete their assignment.
In total, 33 typewritten pages were gathered. A typical answer included a couple of visual cues
and various characterizations of leadership. The length of the responses per image varied between
19 and 81 words: the lengthier answers paid attention to more visual features than the shorter
ones. There was no notable difference between the answers of the Finnish and Filipino students;
both groups paid attention to a few visual characteristics and interpreted them as signs of leader-
ship. Similarly, no notable differences were observed between the answers of the male and female
students. The Filipino students wrote their responses in English, and the Finnish students
responded in their home language. Their answers were translated into English later.
Qualitative content analysis was used to analyze the data as it is regarded as a basic method of
qualitative analysis that aims to provide an overall understanding of information (Cohen,
Manion, and Morrison 2007; Schreier 2014). In practice, it often means classifying the data using
inductive reasoning (Krippendorff 2004; Schreier 2014). Even though the units of analysis can be
single words and their meanings, qualitative content analysis typically focuses on analyzing the
contents and meanings of larger units of verbal expression (Cohen, Manion, and Morrison 2007;
154 J. MARTIKAINEN AND T. A. TAN
Mayring 2014). Hence, it attempts to gain insight into how the participants understand the
research topic (Cohen, Manion, and Morrison 2007). Lastly, qualitative content analysis may also
be used to quantify parts of the data. However, quantification is not the actual aim of qualitative
content analysis; rather, its purpose is to illuminate patterns in the data, and, in some cases, pro-
mote the reliability and transparency of the analysis (Krippendorff 2004; Moser and Korstjens
2018). With its qualitative orientation, this study seeks to understand university business students’
lay perceptions (Pandey et al. 2021) of leaders’ visual nonverbal communication.
Thus, in the current study, qualitative content analysis was used to determine how students in
Finland and the Philippines categorized the leaders depicted in the images based on the visual cues
provided. The categories of leaders and the visual features associated with them formed the units of
analysis. First, we carefully identified all expressions related to the visual cues of the leaders and the
interpretations the participants made on them. Hence, the categories were determined according to
how the students described, defined, and interpreted the leaders based on their visual cues. Then,
we named the categories—i.e., types of leaders—according to the communicative aspect mentioned
by the participants. In addition to categories of leaders, we were interested to discover which visual
features contributed to the categorization. This study also quantified the ways in which each image
was categorized. However, the quantification is secondary and only serves the purpose of informing
the readers about the frequencies of certain types of categorizations.
In terms of research ethics, the study adheres to the core principles of the Belmont Report:
Respect for persons, beneficence and justice. All students were adults capable of comprehending
the contents and the procedure of the study as well as their contribution to it. The students par-
ticipated in the research voluntarily. Prior their participation, they were asked to read the consent
form that indicated that they had been informed of the research topic and that their anonymity
would be guaranteed. After agreeing to participate in the study, the students submitted the signed
consent forms to the instructors. The data were identified through numbers (e.g., Student 1,
Student 2) and stored in a secure place. The research did not deal with sensitive issues; for this
reason, no precautions in terms of providing counseling, for instance, were arranged. The
research follows the national guidelines for ethical principles in Finland (Finnish National Board
of Research Integrity TENK, 2019); hence, no ethical review statement from the ethical committee
was needed for the study.
Findings
For the sake of clarity and in order to provide the reader with a chance to compare the findings,
we present the results for the Finnish and Filipino data separately. The Finnish and Filipino stu-
dents categorized the images of the leaders in a highly similar manner (Table 2). The visual cues
provided by the leaders communicated similar types of messages to the students in terms of the
identified leadership characteristics. In addition, both sets of students paid attention to similar
visual cues, namely, facial expressions, posture, gestures, style of clothing, and the viewing angle.
However, differences in the responses of the Finnish and Filipino students were found with
regard to who they considered to be the most and least positively perceived leaders (Table 3).
Because in the scope of this article it is not possible to discuss how the Finnish and Filipino
students perceived leaders in all images, we chose to present the findings related to the most posi-
tively and negatively perceived leaders in more detail.
Table 3. The two most positively and negatively perceived leaders and category of leader.
Finnish students (n ¼ 15) Filipino students (n ¼ 17)
The most positively perceived leaders The most positively perceived leaders
Image 3 (n ¼ 10): Friendly and communicative Image 8 (n ¼ 8): Professional and competent
Image 8 (n ¼ 3): Friendly and experienced Image 3 (n ¼ 4): Friendly and communicative
The most negatively perceived leaders The most negatively perceived leaders
Image 5 (n ¼ 9): Distant Image 7 (n ¼ 8): Anxious and stressed
Image 6 (n ¼ 4): Disinterested Image 6 (n ¼ 3): Relaxed and lazy
like an approachable leader who was genuinely interested in the thoughts and opinions of her
employees. These leadership qualities were inferred by her friendly facial expression, her smile,
lack of makeup and the fact that her hair was left down (not tied up). In addition, the close-up
picture positioned her on a similar level to the observer, which contributed to the impression
that she was approachable and caring. Approachability and friendliness were considered to be the
most preferred leadership qualities according to the Finnish students:
She looks like a warm and open-minded leader who cares about her employees and wants to make them
feel good. Her friendly gaze, smile, natural makeup, and hairstyle communicate these meanings to me.
(Student 5)
I think she is a communicative, supportive, and friendly manager. Her friendly facial expression (smiling)
makes me think this. In addition, the close-up and positioning at the same level as the observer make her
look a person with whom it is easy to communicate. She doesn’t emphasize her status. (Student 9)
156 J. MARTIKAINEN AND T. A. TAN
Her natural looks, smile, and friendly eyes make her look friendly and easy to approach. She looks
authentic and reliable. (Student 10)
Disinterested leader
Four Finnish students selected Image 6 as the second most negative depiction of a leader.
The image showed a younger-looking man wearing a stained white T-shirt and jeans, sitting with
a relaxed posture, with his arms folded on top of his head. His clothing style and posture were
INTERNATIONAL STUDIES OF MANAGEMENT & ORGANIZATION 157
perceived as inappropriate for a leader and were interpreted as signs of casualness, inefficiency,
and laziness. In addition, the man was depicted looking straight at the observer with a facial
expression that the students thought portrayed boredom, indifference, self-confidence, and narcis-
sism. For this reason, the man was regarded as a leader who was self-conscious, egoistic, and
who did not care about the opinions and feelings of his employees:
He looks like a leader who likes power and uses it to achieve his egoistic ends. He looks arrogant, self-
conscious, and disinterested … his facial expression, relaxed posture, and clothes that are too casual for a
leader. He isn’t interested in listening to the opinions of his employees, and he makes decisions alone. I
think he cares about money and not about people. (Student 2)
He looks like a leader who doesn’t like his job. His facial expression looks angry and bored. Untidy casual
clothes create the impression that he doesn’t take his work seriously, but he probably requires a lot from
the employees. He is not a competent leader, and he likes to boss people around. (Student 6)
His facial expression looks arrogant and disinterested. In addition, the way he sits on the chair and his dirty
T-shirt and jeans make him look lazy. He seems to think he is better than other people. He might be very
capricious and unpredictable. (Student 3)
the picture. Furthermore, she has minimal makeup on her face, which means that she’s simple and not high
maintenance. (Student 17)
She seeks high profits regardless of her employees’ well-being. She acts in control around customers but
scolds and degrades employees who are not performing well. She scares me. It’s her smile that bothers me
the most. It’s like she’s faking it. (Student 5)
In contrast, the students’ categorizations of the persons in Images 1 and 6 differed from one
another. The majority of the Finnish students categorized the leader in Image 1 as bored and dis-
interested, while the Filipino students characterized him as strict and domineering. With regard to
Image 6, the Finnish students mostly interpreted the leader to be disinterested and self-confident,
while the Filipino students perceived her to be relaxed and lazy.
The positive and negative impressions of the students from both countries were similar.
Leaders in Images 3 and 8 were perceived the most favorably, while those in Images 5–7 were
perceived the most critically. However, the categorizations revealed a slightly different basis
behind the selection of the most positively and negatively perceived leaders. Whereas the level of
approachability in terms of friendliness or detachment seemed to matter most to the Finnish stu-
dents, the level of competence, professionalism, and involvement in running the business were
decisive characteristics for the Filipino students.
Discussion
This small-scale pilot study set out to examine cultural differences when perceiving leaders’ visual
non-verbal expressiveness among Finnish and Filipino business students. Combining the theories
of social categorization, person perception, and the cultural dimensions of leadership and organi-
zations in a novel way, our aim was to examine whether cultural background influences Finnish
and Filipino business students’ perceptions of leaders’ visual nonverbal expressiveness. Finland
and the Philippines were chosen as the contexts of the study because their organizational cultures
differ substantially from each other according to Hofstede’s (1980, 1983) cultural dimensions the-
ory and because more and more Filipino employees are and will be recruited by Finnish compa-
nies (Vartiainen et al. 2016). Therefore, more knowledge about the perception of nonverbal
organizational behavior and leaders’ visual nonverbal expressiveness between these two cultures is
needed. Typical of qualitative research in general (Cohen, Manion, and Morrison 2007) and due
to the limited sample of this small-scale study, the findings of the research cannot be generalized.
The findings of the current study showed that visual cues sufficed to serve as the basis for cat-
egorizing the leaders depicted in the images. This finding is consistent with those of prior studies
that demonstrated the significant role played by visual features in the formation of perceptions of
people in images and social interactions (Martikainen and Hujala 2017; Sacks 1992). Prior studies
have also shown that such categorization occurs rapidly and is mostly beyond conscious control
(Ambady and Rosenthal 1993; Rule and Sutherland 2017). In the current study, the students had
the opportunity to observe the images for approximately five minutes. This meant that they con-
sciously reflected on the messages conveyed by the visual cues.
The findings suggested that of all the visual cues, facial expressions played a central role in the
interpretations. A similar finding was reported in other research (Hess, Adams, and Kleck 2008;
Sathik and Jonathan 2013). Often the importance of facial expressions relates to their ability to
communicate emotions, interpersonal motives and intentions (Barsade 2002). Our finding that
physical appearances, gestures, posture and the style of clothing significantly contributed to the
formation of impressions is also consistent with the findings of prior research (Darioly and Mast
2014; Hogue 2013; Schyns and Mohr 2004). The data revealed that the students reflected on the
meanings of different visual cues and interpreted them in relation to one another. Hence, they did
not rigidly adjust the images of the leaders to fit preexisting categories. Instead, they proceeded in
a piecemeal manner by reflecting on the messages using various visual cues. This procedure seems
to be congruent with dual-process theories of person perception where categorization is the result
of negotiations between categorical notions and the visual characteristics of the object of percep-
tion (Gawronski and Creighton 2013; Macrae and Bodenhausen 2001).
According to our findings, visual cues were enough for participants to infer a person’s leader-
ship style. Friendly facial expressions, welcoming gestures, and a neutral but tidy appearance were
160 J. MARTIKAINEN AND T. A. TAN
associated with the kinds of communicativeness and approachability that are typical of demo-
cratic leadership (Dyczowska and Dyczkowski 2018; Kilicogly 2018) and servant leadership
(Amah 2018; Ling, Liu, and Wu 2017). Strict facial expressions, formal clothing, and arms being
crossed in front of the chest were, by contrast, interpreted as signs of the kinds of authority and
confidence typical of authoritarian and autocratic leadership (Dyczowska and Dyczkowski 2018;
Wang and Guan 2018). Flamboyant clothing styles and arrogant facial expressions were associated
with emphasized self-confidence and egoism, which reflected a narcissistic leadership style
(Anninos 2018; Nevicka et al. 2018). Finally, noticeably casual and shabby clothes, as well as a
stooped posture, were associated with laziness and indifference, and were thought to reflect a lais-
sez-faire leadership style (Eagly, Johannesen-Schmidt, and van Engen 2003; Skogstad et al. 2014).
The Finnish and Filipino students made similar inferences of leadership styles based on visual
cues, and no cultural differences emerged from the data.
In terms of leadership preferences, the Finnish and Filipino students’ opinions differed from
each other to some extent. Regarding the most positive and negative examples of leadership, the
Finnish students appeared to place greater emphasis on levels of communicativeness. In contrast,
levels of competence and commitment were valued more highly by the Filipino students. Hence,
even though the Finnish and Filipino students perceived and categorized leaders’ visual nonverbal
expressiveness in a similar manner, they seemed to value different types of leaders’ visual expres-
siveness. Whereas the Finnish students valued visual expressiveness referring to communicativeness,
the Filipino students valued visual expressiveness communicating competence and commitment.
This finding may owe to differences in the culture of leadership in Finland and the Philippines.
According to Hofstede’s cultural dimensions, Finnish organizations are characterized by low
levels of power distance (Starren et al. 2013). In several studies, Finnish organizational culture
has been defined as egalitarian, valuing nonhierarchical organizational structures, participation,
and democratic decision making processes (Lewis 2006; P€ oll€anen 2007; Raunio and S€a€av€al€a 2017).
Similarly, the relationship between leaders and employees is often characterized as nonhierarchi-
cal (P€oll€anen 2007). In Hofstede’s dimension of masculinity versus femininity, Finnish culture is
situated closer to the femininity pole, suggesting that care for others and friendliness are impor-
tant values (Starren et al. 2013). The fact that these qualities are related to national and organiza-
tional culture in Finland may go some way toward explaining the finding that Finnish students
most appreciated leaders whom they perceived as communicative, approachable, and friendly.
The view of leadership excellence held by Filipino people, in turn, has been influenced by both
their Asian heritage and long exposure to Western practices. Taormina and Selvarajah (2005)
noted that in the Philippines, similar to most Asian countries with high Power Distance Index,
leaders obtain their power and influence through official positions to achieve the organizational
goals. The Philippine leadership also focuses on strategic thinking, a Western influence, more so
than its ASEAN (Association of Southeast Asian Nations) neighbors (Taormina and Selvarajah
2005). Perhaps this explains why Filipino students most appreciated leaders whom they perceived
as competent and committed.
Our small-scale study suggests that even though the Finnish and Filipino students perceived and
categorized leaders based on visual cues in a highly consistent manner, the leadership characteristics
communicated by certain types of visual expressiveness were valued in different ways, which might
owe to their different cultural backgrounds. Hence, the same type of visual nonverbal expressive-
ness contributed to different leadership preferences among the Finnish and Filipino students.
expression, created an opportunity for reflection on the visual features of the leaders in relation
to their communicativeness. A further strength was that the groups of participants were university
business students from two different cultural backgrounds, which enabled an evaluation of
whether students from different cultures perceived the visual expressiveness of leaders in similar
or different ways.
Evaluating images of the visual expressions of leaders only was a study limitation since gaining
an impression of leaders is not formed solely on visual characteristics but also using other means
of nonverbal and verbal communication, which all contribute to the formation of an overall
impression of leaders’ abilities and ways of communicating in real-life situations during organiza-
tional interactions. In addition, the use of still images eliminated time-related changes to visual
nonverbal behavior.
As Robbins and Judge (2016) put it, the way in which an individual is perceived can depend
on the situation. The dimensions of national culture and organizational culture become inter-
twined in any workplace, since management, policies, and interactions between leaders and
employees are practices through which national culture is performed, interpreted, and modified at
any organization. During this process, national culture becomes situated and context-dependent
(Raunio and S€a€av€al€a 2017). In this study, the situation was a classroom, not a multicultural organ-
ization. Hence, this aspect of situated knowledge in an organization couldn’t be replicated in this
study. Despite this limitation, observing people in images and in social interaction largely base on
similar processes (Brooks and Freeman 2019; Oosterhof and Todorov 2008; Risko et al. 2012), and
therefore, the picture-based study design may produce relevant preliminary information about the
ways leaders are perceived in organizational settings.
In addition, the ideals and conventions of leadership might differ depending on which industry
a business operates in (Asrar-ul-Haq and Anwar 2018), leading to variation in what is seen as
“ideal” visual non-verbal behavior. For this reason, the fact that our instructions did not define
the images of these leaders in more detail—for example, delineating whether someone was a
front-line manager or a middle manager, or what field they worked in—must be considered a fur-
ther limitation of this study. Since a leader’s role can vary depending on their position within an
organization (Starren et al. 2013), future studies should specify the organizational status of any
leader image, as well as the field they are working in.
Conclusions
The current study demonstrated that the visual cues provided in images of leaders sufficed as
basis for their categorization. Visual cues were used to make inferences about their leadership
characteristics and personal traits. In addition, they constituted signs of the leaders’ interactional
motives and intentions. It was evident that friendly facial expressions, a welcoming posture, and
orderly clothing were perceived positively, whereas inflexible or bored facial expressions, a pos-
ture that signaled detachment, and casual clothing were perceived negatively. Based on these find-
ings, it is reasonable to argue that the visual nonverbal behavior of leaders is an important aspect
of leadership. Visual nonverbal behavior may significantly contribute to perceptions of leaders,
employees’ relations with leaders, as well as the overall atmosphere in the organization and its
performance, which has been reported in prior studies (Little 2014; Ruben and Gigliotti 2016;
Talley and Temple 2015).
Even though perceptions of images of leaders with diverse visual expressions were mostly per-
ceived in similar ways by the Finnish and Filipino students, there were some notable differences
in leadership preferences which might owe to different cultural backgrounds. In future, it would
be interesting to conduct a similar study with a larger number of participants and to combine the
task of visual perception with assignments that map methods of categorization, as well as the
162 J. MARTIKAINEN AND T. A. TAN
reasons for categorizing leaders in a particular way. The use of a larger study and more diversi-
fied data might also confirm the preliminary findings identified in the current pilot study.
Even though our study was conducted among university students, we suggest that a similar
study design may be used in multicultural organizations to study how employees coming from
different cultural backgrounds perceive and categorize leaders based on visual nonverbal expres-
siveness. This kind of knowledge may contribute to leaders’ multicultural competence in terms of
culturally sensitive visual nonverbal behavior and may promote interaction in international and
multicultural organizations.
Disclosure statement
No potential competing interest was reported by the author(s).
Notes on contributors
Jari Martikainen works as a University Lecturer of Social Psychology at the University of Eastern Finland,
Finland. He holds a Ph.D. both in Art History and in Social Psychology. His research focuses on visual and multi-
modal approaches to studying management and leadership, migration and populist communication.
Tiffany A. Tan works as a Professor of Business Management at the University of the Philippines, Philippines. She
obtained her Ph.D. in Business Management from the same university. Her main areas of interest are marketing
management, services marketing and management, organizational behavior, consumer behavior and branding.
ORCID
Jari Martikainen http://orcid.org/0000-0001-8027-2417
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