Professional Documents
Culture Documents
IRC - Information Officer-Samee Paletwa-8 Sept23
IRC - Information Officer-Samee Paletwa-8 Sept23
(National Only)
From Harm to Home The mission of the IRC is to help people whose lives and livelihoods are shattered by
conflict and disaster to survive, recover and gain control of their
future. www.theirc.org
Which sectors? Livelihoods, water & sanitation, women protection & empowerment, protection,
health, social development
Number of Opening 1
What will you get? Basic Pay + Fringe Benefits (Monthly Health Benefit + Annual Group Life
Insurance + Annual 13th Month Pay + Gratuity + Leaves Entitlements)
What IRC expects from you? Zero tolerance with financial fraud, sexual harassment, sexual violence, child
abuse, abuse on beneficiaries. The applicant is expected to abide by IRC’s policies
related to safeguarding. IRC defines safeguarding as “An umbrella term that covers
both staff and client-facing protection from exploitation and abuse”.
What is your Job Scope? Under the direct supervision of the Protection Manager (Kayin), the Information
Officer will be responsible for coordinating with IRC Protection Mobilizers and
other relevant stakeholders in areas of operation to disseminate regular up-to-
date and accurate information on available services by sector and location, to
targeted townships. The Information Officer will design and deliver information
sessions on a range of topics, including on risky migration and trafficking, available
services in the area, how to access them and eligibility criteria. S/he will ensure
that information sessions meet the specific needs of various community groups
through coordination with Protection Mobilizers, in coordination with the
Protection Manager. Information Officers will design and deliver information
dissemination materials in coordination with the Protection Manager, including
leaflets, posters, and bulletin boards. Information Officers will also be responsible
for maintaining information on available services and referral processes, and to
facilitate referrals through establishment and maintenance of referral pathways;
direct communication with agencies that receive referrals; timely follow up of
referral outcomes; and, ensuring the referral outcome tracking database contains
accurate, comprehensive and detailed information.
Main Responsibilities
• Conduct field visits 1-2 times per week to villages and urban areas to meet
with community members to deliver information on their rights and access to
services in their areas.
• To manage the delivery of group information sessions (public speaking) and
collect attendance records and evaluation forms.
• Design and implement information campaigns, written and oral, with the
support of the Protection Manager (including leaflets, posters, bulletin
boards, radio broadcasts and others) according to needs outlined in
monitoring data.
• In coordination with Protection Mobilizers and Protection Manager, network
with social welfare providers in order to map service networks for referral.
• Identify, establish and support referral mechanisms for services in areas of
operation.
• Make referrals to relevant service providers including the UNHCR through
standardized referral system and conduct regular follow-up with service
providers on referred cases.
• Keep an up-to-date referral tracking sheet including relevant profile info,
follow up actions and updates provided by different stakeholders.
• Conduct advocacy to local service providers regarding protection concerns in
coordination with Protection Mobilizers, Protection Officer and as directed by
the Protection Manager.
• Contribute to the maintenance of an up-to-date service mapping of the service
providers operating in the area (coordinated by the Protection Officer and
Mobilizers) and take proactive steps to remain informed about the available
services.
• Receive cases referred from other agencies. Provide feedback about actions
taken to other agencies, when necessary and appropriate in light of
confidentiality requirements.
• Document all referrals accurately and in a timely manner in the referral
documentation system, including all relevant updates and case closure
details; and,
• Support the team to upload and entry date via online (commcare or kobo)
• Perform other duties, as needed, or requested by the supervisor.
• Manage, file and store data, ensuring the confidentiality of the information
collected and the services provided.
• Provide updates about work planning as requested.
• Support the implementation of M&E tools and report on problems in the
implementation of the program.
• Participate in weekly reporting and planning meetings to ensure adherence
to standards of care, quality case management and reporting requirements.
Education
• Bachelor’s degree in social sciences, International Relations, Human Rights, Law or another relevant field.
Experiences
• At least three years of prior professional experience in a similar post, preferably with an international organization.
Competencies
Language
• Excellent English language and local language skills, oral and written.
Notes:
➢ IRC is an Equal Opportunity Employer and considers all applicants on the basis of merit without regard to race, sex,
color, national origin, sexual orientation, age, marital status, veteran status or disability.
➢ Candidates are required to declare in advance should there be any relative or family member currently employed
in IRC. Failure to do so, he/she will be subjected to the termination of the employment contract even after
successfully selected.
➢ IRC regrets to inform that only short-listed candidates will be contacted.