Compatible Devices & Device Check for the Kumon Connect App

◼ The list of compatible devices as reported to KNA (as of 4/1/23):

Compatible Tablet (Type) Stylus Pen Display

iPad: 6th generation or later
iPad Pro/Air: 2019 or later
Samsung Galaxy Tab S6 Lite
Samsung Galaxy Tab S7
Samsung Galaxy Tab S7 FE
Samsung Galaxy S8
Samsung Galaxy S8+
Samsung Galaxy S8 Ultra
HP ENVY
Lenovo Tab K10 ZA8N
Lenovo Chromebook 10e
Lenovo Chromebook Duet
(2020 or 2021)
Surface Pro 8
Surface Pro 7
Lenovo Yoga
ASUS Zenbook Flip UX462DA
Compatible Apple pen or
compatible third-party options
Compatible Apple pen or
compatible third-party options
S Pen
S Pen
S Pen
S Pen
S Pen
S Pen
BAMBOO Ink Smart Stylus or
compatible third-party options
Compatible with Lenovo Active
Pen 3
Lenovo USI Pen
Lenovo USI Pen
Part number: GX81B10212
Surface Slim Pen 2
Surface Pen
BAMBOO Ink Smart Stylus or
compatible third-party options
Asus Active Stylus SA200H or
compatible third-party options
9.5 inches or greater
9.5 inches or greater
10.4 inches or greater
12.4 inches or greater
12.4 inches or greater
11 inches or greater
12.4 inches or greater
14 inches or greater
13.3 inches or greater
10.3 inches or greater
10.1 inches or greater
10.1 inches or greater
12 inches or greater
12.3 inches or greater
14 inches or greater
14 inch

*Note: The above has been prepared with input from Instructors. It may not be a comprehensive list of all
tablets and/or stylus pens that are compatible with Kumon Connect tablet study. If Instructors have tested
additional tablets and/or stylus pens that seem compatible, they should follow the additional confirmation
steps listed at the end of this document, and then submit it to the Kumon Connect Project Team for inclusion in
this list. Note: KNA is not able to test additional devices.

In principle, there is no need to conduct a Device Check when using recommended devices, but if a device
above is not working, we advise you follow the Device Check steps below.
◼ What you need for Device Check:
Tablet, Stylus Pen (with battery charged)

◼ Steps:
1. Make sure the device to be checked is connected to wi-fi.
2. Access the URL below or read the QR code using the browser (Safari or Google
Chrome is recommended).
URL: https://kumonapp.digital.kumon.com/test/en/index.html
*The QR code is a registered trademark of DENSO WAVE.

3. Add the Device Check App to the home screen. (This is necessary to check if
the screen size is appropriate)

4. Type ID and password - ID: 999999999999999 Password: test9999

5. Follow the steps below:

6. After Device Check ends, log out and delete the Device Check App from the home screen.
Note: Even if Device Check is successful, it does not guarantee smooth learning on Kumon App (e.g. It may go
successfully on smart phones)

◼ What to do when Device Check is unsuccessful:

1. When the stylus pen is not working
• Make sure that pencil icon is selected in the tool bar.
• Make sure that stylus pen is charged (if the pen uses chargeable battery).
2. When the entire red frame is not shown

 Check/change the zoom setting of the relevant browser.

[iPad]
1) delete the App from the home screen1
2) set the zoom setting of the relevant browser to 100% in the device settings
3) access the URL again
4) add the App to the home screen.
3. When audio is not working
• Make sure that wireless (Bluetooth) devices are not connected.
• Check the settings of audio on the device (mute/volume).
When the problem persists even after trying 1-3, there is a possibility that the device is not compatible with
Kumon App. (Use of such device is not recommended to avoid issues during worksheet study.)

Supplementary Information
How to Add the App to Home Screen:
iPad Galaxy

HAVE ADDITIONAL DEVICES TO SUGGEST?

Have a device not on this list that you believe to be compatible? Please do the device check instructions above,
and steps 1-4 below before submitting to Kumon Connect team. Our team will not be able to fully review
unless all steps below are completed and submit to the Kumon Connect team.
1. A video showing the student opening the Kumon Connect app on the device, writing on the device, and
successfully navigating through the app.
2. Confirmation that assignments can be submitted and returned for corrections successfully.
3. The Model Number of the device and the Stylus that is being used.
4. Confirmation that the student has successfully studied on the device for 7-10 days.