Assessment 2 (Project)

Australian Harbour International College
RTO ID: 41338 CRICOS Provider Code: 03449J

ABN: 74 603 036 102
T: 02 9268 0085
E: admissions@ahic.edu.au
W: www.ahic.edu.au
A: Level 4, 114-120 Castlereagh Street
Sydney NSW 2000 Australia
Assessment Details
Qualification Code/Title BSB50820 Diploma of project management
Assessment Type Assessment -02 ( Project) Time allowed
Due Date Location AHIC Term / Year
Student Details
Student Name Student ID
Student Declaration: I declare that the work submitted is Signature: ____________________________

my own, and has not been copied or plagiarised from any Date: _____/______/__________
person or source.
Assessor Details
Assessor’s Name
RESULTS (Please
SATISFACTORY NOT SATISFACTORY
Circle)
Feedback to student:
..................................................................................................................................................................................................
..................................................................................................................................................................................................
...............................................................................................................................................................................................
Student Declaration: I declare that I have been Assessor Declaration: I declare that I have conducted a fair,
assessed in this unit, and I have been advised of my valid, reliable and flexible assessment with this student, and I
result. I am also aware of my appeal rights. have provided appropriate feedback.
Signature: _______________________________ Signature: ________________________________________
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Instructions to the Candidates
 This assessment is to be completed according to the instructions given below in this document.
 Should you not answer the tasks correctly, you will be given feedback on the results and gaps in knowledge.
You will be entitled to one (1) resubmit in showing your competence with this unit.
 If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
 Please refer to the College re-submission and re-sit policy for more information.
 If you have questions and other concerns that may affect your performance in the Assessment, please
inform the assessor immediately.
 Please read the Tasks carefully then complete all Tasks.
 To be deemed competent for this unit you must achieve a satisfactory result with tasks of this Assessment
along with a satisfactory result for another Assessment.
 This is an Open book assessment which you will do in your own time but complete in the time designated by
your assessor. Remember, that it must be your own work and if you use other sources then you must
reference these appropriately.
 Resources required completing the assessment tasks are Learner guide, PowerPoint presentation, Unit
Assessment Pack (UAP), Access to other learning materials such as textbooks, Access to a computer, the
Internet and word-processing system such as MS Word.
 Submitted document must follow the given criteria. Font must be Times New Roman, Font size need to be
12 and line spacing has to be Single line.
 Once you have completed the assessment, please upload the softcopy of the Assessment into AHIC Moodle.
 Plagiarism is copying someone else’s work and submitting it as your own. Any Plagiarism will result in a mark
of NYC.
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Reasonable adjustments
• Students with carer responsibilities, cultural or religious obligations, English as an additional
language, disability etc. can request for reasonable adjustments.
• Please note, academic standards of the unit/course will not be lowered to accommodate the
needs of any student, but there is a requirement to be flexible about the way in which it is
delivered or assessed.
• The Disability Standards for Education requires institutions to take reasonable steps to enable the
student with a disability to participate in education on the same basis as a student without a
disability.
• Trainer/Assessor must complete the section below “Reasonable Adjustment Strategies Matrix” to
ensure the explanation and correct strategy have been recorded and implemented if applicable.
• Trainer/Assessor must notify the administration/compliance and quality assurance department
for any reasonable adjustments made.
• All evidence and supplementary documentation must be submitted with the assessment pack to
the administration/compliance and quality assurance department.
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Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)
Category Possible Issue Reasonable Adjustment Strategy

(select as applicable)
 LLN  Speaking  Verbal assessment
 Reading  Presentations
 Writing  Demonstration of a skill
 Confidence  Use of diagrams
 Use of supporting documents such as wordlists
 Non-English-  Speaking  Discuss with the student and supervisor (if applicable) whether
Speaking  Reading language, literacy and numeracy are likely to impact on the
Background  Writing assessment process
 Cultural  Use methods that do not require a higher level of language or
background literacy than is required to perform the job role
 Confidence  Use short sentences that do not contain large amounts of
information
 Clarify information by rephrasing, confirm understanding
 Read any printed information to the student
 Use graphics, pictures and colour coding instead of, or to support,
text
 Offer to write down, or have someone else write, oral responses
given by the student
 Ensure that the time available to complete the assessment, while
meeting enterprise requirements, takes account of the student’s
needs
 Indigenous  Knowledge and  Culturally appropriate training
understanding  Explore understanding of concepts and practical application
 Flexibility through oral assessment
 Services  Flexible delivery
 Inappropriate  Using group rather than individual assessments
training and  Assessment through completion of practical tasks in the field after
assessment demonstration of skills and knowledge.
 Age  Educational  Make sure font size is not too small
background  Trainer/Assessor should refer to the student’s experience
 Limited study  Ensure that the time available to complete the assessment takes
skills account of the student’s needs
 Provision of information or course materials in accessible format.
 Changes in teaching practices, e.g. wearing an FM microphone to
enable a student to hear lectures
 Supply of specialised equipment or services, e.g. a note-taker for a
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student who cannot write

 Changes in lecture schedules and arrangements, e.g. relocating
classes to an accessible venue
 Changes to course design, e.g. substituting an assessment task
 Modifications to physical environment, e.g. installing lever taps,
building ramps, installing a lift
 Educational  Reading  Discuss with the Student previous learning experience
background  Writing  Ensure learning and assessment methods meet the student’s
 Numeracy individual need
 Limited study
skills and/or learning
strategies
 Disability  Speaking  Identify the issues
 Reading  Create a climate of support
 Writing  Ensure access to support that the student has agreed to
 Numeracy  Appropriately structure the assessment
 Limited study  Provide information or course materials in accessible format, e.g.
skills and/or learning a textbook in braille
strategies  Changes in teaching practices, e.g. wearing an FM microphone to
enable a student to hear lectures
 Supply of specialised equipment or services, e.g. a note- taker for a
student who cannot write
 Changes in lecture schedules and arrangements, e.g. relocating
classes to an accessible venue
 Changes to course design, e.g. substituting an assessment task
 Modifications to physical environment, e.g. installing lever taps,
building ramps, installing a lift
Explanation of reasonable adjustments strategy used (If required)
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What if you disagree on the assessment outcome?
You can appeal against a decision made in regards to your assessment. An appeal should only be made if
you have been assessed as ‘Not Yet Competent’ against a specific unit and you feel you have sufficient
grounds to believe that you are entitled to be assessed as competent. You must be able to adequately
demonstrate that you have the skills and experience to be able to meet the requirements of units you are
appealing the assessment of.
Your trainer will outline the appeals process, which is available to the student. You can request a form to
make an appeal and submit it to your trainer, the course coordinator, or the administration officer. The
AHIC will examine the appeal and you will be advised of the outcome within 14 days. Any additional
information you wish to provide may be attached to the appeal form.
Academic Integrity:
Academic Integrity is about the honest presentation of your academic work. It means acknowledging the
work of others while developing your own insights, knowledge and ideas.
As a student, you are required to:
• Undertake studies and research responsibly and with honesty and integrity
• Ensure that academic work is in no way falsified
• Seek permission to use the work of others, where required
• Acknowledge the work of others appropriately
• Take reasonable steps to ensure other students cannot copy or misuse your work.
Plagiarism:
Plagiarism means to take and use another person's ideas and or manner of expressing them and to pass
them off as your own by failing to give appropriate acknowledgement. This includes material sourced
from the internet, RTO staff, other students, and from published and unpublished work.
Plagiarism occurs when you fail to acknowledge that the ideas or work of others are being used, which
includes:
• Paraphrasing and presenting work or ideas without a reference
• Copying work either in whole or in part
• Presenting designs, codes or images as your own work
• Using phrases and passages verbatim without quotation marks or referencing the author
or web page
• Reproducing lecture notes without proper acknowledgement.
Collusion:
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Collusion means unauthorised collaboration on assessable work (written, oral or practical) with other
people. This occurs when a student presents group work as their own or as the work of someone else.
Collusion may be with another RTO student or with individuals or student’s external to the RTO. This
applies to work assessed by any educational and training body in Australia or overseas.
Collusion occurs when you work without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit your work (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other students.
Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and
academic misconduct in group work please refer to the RTO’s policy on Academic integrity, plagiarism
and collusion.
Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who
engage in plagiarism and collusion as outlined in RTO’s policy.
Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could lead
to disciplinary action.
Special Required Software and Hardware to complete the Assessments:

 Computer With Internet Connection
 Microsoft Office Suite
Assessment Formatting and Answer length Guidance:

Your Submitted document must follow the given criteria:
 Font must be Times New Roman, Font size need to be 12 and line spacing has to be Single line.
 Your assessment needs to be submitted as an electronic copy unless requested differently by
your assessor.
 The Assessment file name for electronic copy should follow : Student Id_Assessment_No
( Example AHI000014_Assessment 1
Referencing
Include a reference list at the end of your work on a separate page or as footnotes. You should
reference the sources you have used in your assessments in the Harvard Style.
To access a web-based tool, see Harvard Style online generator http://www.harvardgenerator.com
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Pre-assessment Checklist
Your assessor will go through the assessment for this unit. It is important that you understand this
assessment before taking on the tasks. To confirm that you have been given this overview, we ask you to
complete the following Pre-Assessment Checklist.
You are required to carefully read each checklist item provided below and tick either ‘Y’ to confirm your
understanding or ‘N’ if you disagree. In case you disagree with an item, please provide your reason under
the ‘Comments’ section.
This acknowledges that your Trainer/Assessor has discussed all of the information with you prior to
undertaking this assessment.
Checklist Comments
Y ✘ N I, the student, understand the purpose of the assessment.
I understand when and where the assessment will occur, who will assess
Y ✘ N me, how and in what format the assessment will be submitted.
Y ✘ N I understand the methods of assessment.
I understand what resources are required to successfully complete this

Y ✘ N assessment.
Y ✘ N I understand the performance level required for each assessment event.
I understand that it must be my own work. I have been explained and

Y ✘ N understood the serious consequences in case this work is found
plagiarised.
Y ✘ N I understand the process if I am deemed not yet competent.
Y ✘ N I understand the feedback process and the appeals process.
The assessor has discussed with me if I have any special needs and if so
Y ✘ N what arrangements have been put in place.
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Assessment Task 2: Project quality management plan project
Task summary
In the role of Project Officer of a fictitious company, Native Bush Spices, you are required to determine
the quality requirements for a project to develop a web site. You are then to develop a quality
management plan.
This assessment is to be completed in the simulated work environment in the RTO.
Required
 Computer with Microsoft Office and access to the internet.
 Briefing Report Template
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 Project Management Policy and Procedures

 Project Quality Management Plan Template
 Space for a meeting
 Roleplay participants (assessor and one other student)
Timing
Your assessor will advise you of the due date of these submissions.
Submit
 Email with briefing report attached
 Email with draft project quality management plan attached
 Email with updated project quality management plan attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address
all of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to
complete further assessment to demonstrate competence.
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Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt
with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting any
part of the assessment.
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Assessment Task 2 Instructions
Carefully read the following:
Native Bush Spices Australia is based in Coffs Harbour, NSW.
The business was established in 2020 to cater for a demand for Australian native food products. The
company has organic certification.
The company manufactures and retails a range of organic, Australian native foods including:
 Native herbs and spices
 Native herbal teas
 Native fruit jams and conserves.
Currently the business is selling its products through a number of small supermarkets and health stores
throughout Australia. The company also has a very basic website that includes four pages: home, about
us, products and contact details.
The company’s overall business objectives for the next three years are to increase sales and create brand
awareness, develop a broader product range, as well as expand into overseas markets, most likely Hong
Kong, Japan and Singapore.
The company’s target customers are those that enjoy gourmet foods.
The age range of Australian consumers buying products is between 35 and 65.
Most consumers are health conscious, care about protecting the environment and have an average annual
income of $80,000.
The company currently employs the following staff in its head office: CEO, Operations Manager, Marketing
Coordinator, Customer Service Officer and two administration staff.
Ten staff are employed in the factory making and distributing the products.
To date the company has been utilising a basic web site, and it has been decided to replace it completely.
As the Project Officer, you have been asked by the Operations Manager to coordinate a project to develop
a new website.
As the new website is seen as a critical part of the company’s expansion strategy, the CEO has stressed
the importance of project quality and has tasked you to manage quality within this project through
determining quality requirements and then implementing quality processes.
The CEO has advised of a strict budget of $11,000 for this project, with no variances allowable. The
budget is based on estimated costs.
A key aim is that customers are attracted to the web site and find it easy to use.
Timing is also an issue, as the web site should be ready by October to be ready for the Christmas season:
assume that it is currently June.
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The company has established procedures for project management, and these are documented in the
Project Management Policy and Procedures.
Complete the following activities:
1. Determine quality requirements

Review Native Bush Spices Australia Project Management Policy and Procedures, as well as
the case study information.
Based on the information provided, and your knowledge of required quality objectives and
standards, you are required to develop a short briefing report for the CEO.
Your briefing report should give an outline of the project and your recommendations regarding
quality objectives for the projects.
You should identify at least 5 relevant quality standards for this project.
Use the Briefing Report Template to develop your report.
Native Bush Spices Australia
Website Project
Quality objectives and standards briefing report
Introduction
Our organization has been doing great lately from past few years and we all are very
thankful for all the support we have received. Further we are looking forward to a
project which as a whole targets the expansion of the company as well as to fulfill the
demand of our growing customers. For this whole time, we had been going through
with a basic website but on our new strategy we look forward to developing a new one
which is a must for the overall expansion. We are looking forward to going with a new
system taking quality and customer satisfaction side by side. We tend to provide
efficiency to our customers while making fullest use of our website. According to our
targeted date we are looking forward to welcome our new system in Christmas. As it is
already the month of June we will soon be starting to get invested in this project.
Proposed quality objectives
 Send out fewer than 30 percent of products with a defect.

 Increase product performance.
 Improve operational efficiency.
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 Have zero safety incidents in the workplace or zero product recalls.
Proposed quality standards
 Customer Focus
 Engagement of People
 Evidence-based Decision Making
 Relationship Management.
 Reliability
2. Send an email to the CEO (your assessor)

The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachment and ask for their input.
Attach your briefing report to the email.
The CEO (your assessor) will respond to you with feedback, which you will be expected to
incorporate into the project quality management plan you develop as per the next activity.
To,
The CEO (assessor)
Subject: Requesting for input for the contents attached.
Respected sir,
I hope this email finds you all well and fine. Our project Native Bush Spices Australia
Website project is finally completed and I’m honored to share that with you. Thanks to
you for the support you left from your side. Anyways going on to the main reason for
this email is I wanted to request your observations and views on the attachment that
will be left alongside this mail. S and introducing about our project this was the main
critical step for the overall expansion both in quality as well as quantity. Please do find
the attached file and drop your perceptions as soon as possible.
Best regards,
Wei Pan
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3. Develop a draft project quality management plan

Use the internet to research project quality plans that could be appropriate for the case study
scenario.
You should also use the information in your briefing report and the feedback from your
assessor to inform the plan.
Use the Project Quality Management Plan Template to guide your work.
The Quality Management Plan you develop for your project should, as a minimum, include:
 Purpose of the quality management plan
 Quality objectives
 Quality standards
 Quality metrics
 Quality assurance and control mechanisms
 Quality roles and responsibilities
 Quality methods, techniques and tools to resolve quality issues
 Plan for reporting quality control and assurance problems to ensure quality issues are
resolved.
Print out a copy of this document to take to the project team meeting with you.
Website Project
Quality Management Plan

Purpose
Quality management planning determines quality policies and procedures relevant to
the project for both project deliverables and project processes, defines who is
responsible for what, and documents compliance. It describes how quality will be
managed throughout the lifecycle of the project. This project’s main purpose is to carry
out customer satisfaction with overall expansion of the company. Our goal is to keep in
mind about the consumer’s health as well as effective implementation of these
upcoming systems.
Quality objectives
 Enhance product quality and reduce risks
 Gain production efficiencies
 Garner customer loyalty.
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 Flexibility and cost.
Quality Standards and Metrics

 Customer satisfaction: Taking advices from customers and trying to
add as much according to the demands can help enhance customer
satisfaction rate. Making sure every visitor gets the desired product can
be another way.
 Supplier performance: Measuring, analysing and managing the
performance of a supplier in an effort to cut costs, alleviate risks, and
drive continuous improvement.
 Manufacturing defects: The Company should be able to identify the
defects that might be present during manufacture. This ensures none of
the receivers’ disappointment.
 Complaints: Frequent checking of the registration of any kind of
dissatisfaction issuance.
 Overall Equipment Effectiveness: Making sure all tools and
machineries in the process are well functioning.
Quality Assurance and Control Mechanisms

 Identify Organizational Goals
 Customer Feedback
 Implement Continuous Improvements
 Set your quality standards
 Create operational processes to deliver quality.
 Review your results.
 Decide which quality standards to focus on.
Quality roles and responsibilities

 Electrical and physical product analysis for new product development, customer
issue resolution and manufacturing effectiveness improvements.
 Providing an expert voice in new product development teams.
 Acting as customer advocate for internal manufacturing sites regarding change
management, discrepant material and product qualifications
 Giving expert knowledge, with the help of quality tools and methods, to help
ensure quality of manufactured products
 Handling supplier audits, data collection and analysis and quality related items,
including issues and changes
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 Working with final manufacturing subcontractors and foundries on quality-related

tasks, audits and incidents
Quality methods, techniques and tools to resolve quality issues

 Stratification.
 Histogram.
 Check sheet (tally sheet)
 Cause and effect diagram
 Pareto chart
 Scatter diagram
 Control chart.
Quality control and assurance problem reporting

 Establish the Goal of the Quality Assurance Report.
 Specify the Auditing or Testing Methodology Used.
 Explain the Findings in Your QA Report.
 Provide an Actionable Conclusion
 Offer Recommendations and Appendices.
 Conduct Quality Assurance Regularly.
3. Send an email to the CEO (your assessor).
It should introduce and summarise the contents of the attachment and ask for a meeting to
discuss it with the Project Team.
Attach your draft project quality management plan to the email.

To,
The CEO (the assessor)
Subject: Introducing the contents in the attachments
Dear sir,
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I’m writing this mail to you to inform about the completion of our project. The project
highlights quality as a whole that includes quality management, quality distribution,
quality objectives and many more. The plan attached here includes all the written
planning to be implemented in the upcoming days for more improvement. It includes
roles, mechanisms, techniques for solving the current issue caused from the use of
basic websites.
Thank you
Wei Pan
4. Meet with the project team

Participate in a meeting with the project team to discuss and negotiate the Project Quality
Management Plan.
Explain all of the information in the Project Quality Management Plan, providing a clear
rationale for each aspect of the to gain support for it from the team members.
During the meeting, you will need to demonstrate effective communication skills including:
 Asking questions to identify required information
 Using non-verbal communication to assist with understanding
 Responding to questions as required
 Using active listening techniques to confirm information
Take notes at the meeting, as you will be required to use to include the input from team
members.
Company Name
Committee/ department name
Day, date, time:20/10/2021
Meeting name: Native Bush Spice
Chair: CEO
Location: Conference Hall
Purpose statement To negotiate the Project Quality Management

Plan.
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Welcome statement Everyone present are heartily welcomed for this

discussion session.
Attendees
1. James 3. John
2. Robert 4. Elijah
Apologies
1. 3.
2. 4.
Item Actions
Name of agenda item. Summary of discussion, resulting actions and

required follow-up.
Name of presenter.
Quality planning A good quality management plan starts with a

clear definition of the goal of the project. This
includes assessing the risks to success, setting high
standards, documenting everything, and defining
the methods and tests to achieve, control, predict,
and verify success.
Quality assurance Quality assurance is a process that provides

evidence to the stakeholders that all quality-related
activities are being done as defined and promised.
It ensures that safeguards are in place to guarantee
that all expectations will be met with regard to
quality outputs.
Quality control Quality control involves operational techniques

meant to ensure quality standards. This includes
identifying, analyzing, and correcting problems.
While quality assurance occurs before a problem is
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identified, quality control is reactionary and occurs

after a problem has been identified, and suggests
methods of improvement. Quality control monitors
specific project outputs and determines compliance
with applicable standards.
Next meeting: 3rd November 2021
5. Finalise project quality management plan

Based on your discussion with the project team, finalise your project quality management plan,
using any feedback you received during the meeting.
Ensure that all of the agreed quality requirements are included in your Revised Project
Management Plan.
Website Project
Quality Management Plan
Purpose
Quality management planning determines quality policies and procedures relevant to
the project for both project deliverables and project processes, defines who is
responsible for what, and documents compliance. It describes how quality will be
managed throughout the lifecycle of the project. From the recent meeting w will be
further implying on quality approach. Involvement of every other decision for the
welfare of he project will be compulsorily included.
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Quality objectives
 Enhance product quality and reduce risks
 Gain production efficiencies
 Garner customer loyalty.
 Identifying and analyzing possibly every defects
 Frequent observations of complaints
 Flexibility and cost.
 Making sure every goal is targeted
Quality Standards and Metrics

 Customer satisfaction
 Supplier performance
 Manufacturing defects
 Cycle times
 Complaints
 Overall Equipment Effectiveness
 Reach & Engagement levels
Quality Assurance and Control Mechanisms

 Identify Organizational Goals
 Customer Feedback
 Implement Continuous Improvements
 Set your quality standards
 Create operational processes to deliver quality.
 Review your results.
 Decide which quality standards to focus on.
Quality roles and responsibilities

 Electrical and physical product analysis for new product development, customer
issue resolution and manufacturing effectiveness improvements.
 Providing an expert voice in new product development teams.
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ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
 Acting as customer advocate for internal manufacturing sites regarding change

management, discrepant material and product qualifications
 Giving expert knowledge, with the help of quality tools and methods, to help
ensure quality of manufactured products
 Handling supplier audits, data collection and analysis and quality related items,
including issues and changes
 Working with final manufacturing subcontractors and foundries on quality-related
tasks, audits and incidents
Quality methods, techniques and tools to resolve quality issues

 Stratification.
 Histogram.
 Check sheet (tally sheet)
 Cause and effect diagram
 Pareto chart
 Scatter diagram
 Control chart.
Quality control and assurance problem reporting

 Establish the Goal of the Quality Assurance Report.
 Specify the Auditing or Testing Methodology Used.
 Explain the Findings in Your QA Report.
 Provide an Actionable Conclusion
 Offer Recommendations and Appendices.
 Conduct Quality Assurance Regularly.
6. Send an email to the CEO (your assessor)

It should introduce and summarise the contents of the attachment and ask for their feedback.
Attach your Revised Project Quality Management Plan to the email.

To,
The assessor,
Subject: Summarisation of the contents below
Dear sir,
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ABN: 74 603 036 102
T: 02 9268 0085
W: www.ahic.edu.au
This email is sent to you to keep you informed about the revised project quality
management plan. This plan is already completed and includes all the information
necessary. It includes budget plan and implementation actions for the project. Please
do find the attached information with this mail.
Thank you
Wei Pan
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Assessment 2 (Project)

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Assessment 2 (Project)

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Australian Harbour International College

RTO ID: 41338 CRICOS Provider Code: 03449J

Assessment Type Assessment -02 ( Project) Time allowed

Due Date Location AHIC Term / Year

Student Declaration: I declare that the work submitted is Signature: ____________________________

Signature: _______________________________ Signature: ________________________________________

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Instructions to the Candidates

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Reasonable Adjustment Strategies Matrix (Trainer/Assessor to complete)

Category Possible Issue Reasonable Adjustment Strategy

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student who cannot write

Explanation of reasonable adjustments strategy used (If required)

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What if you disagree on the assessment outcome?

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Special Required Software and Hardware to complete the Assessments:

Assessment Formatting and Answer length Guidance:

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Y ✘ N I, the student, understand the purpose of the assessment.

Y ✘ N I understand the methods of assessment.

I understand what resources are required to successfully complete this

Y ✘ N I understand the performance level required for each assessment event.

I understand that it must be my own work. I have been explained and

Y ✘ N I understand the process if I am deemed not yet competent.

Y ✘ N I understand the feedback process and the appeals process.

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Assessment Task 2: Project quality management plan project

This assessment is to be completed in the simulated work environment in the RTO.

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 Project Management Policy and Procedures

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Assessment Task 2 Instructions

Carefully read the following:

Native Bush Spices Australia is based in Coffs Harbour, NSW.

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Complete the following activities:

1. Determine quality requirements

Native Bush Spices Australia

Quality objectives and standards briefing report

Proposed quality objectives

 Send out fewer than 30 percent of products with a defect.

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 Have zero safety incidents in the workplace or zero product recalls.

Proposed quality standards

2. Send an email to the CEO (your assessor)

The CEO (assessor)

Subject: Requesting for input for the contents attached.

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3. Develop a draft project quality management plan

Native Bush Spices Australia

Quality Management Plan

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 Flexibility and cost.

Quality Standards and Metrics

Quality Assurance and Control Mechanisms

Quality roles and responsibilities

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 Working with final manufacturing subcontractors and foundries on quality-related

Quality methods, techniques and tools to resolve quality issues

Quality control and assurance problem reporting

Signature: _ Signature: __________