Professional Documents
Culture Documents
Evidence 2 Research Methodology
Evidence 2 Research Methodology
always room for improvement. One of the main obstacles at DGI is the client-creative team
information flow, being this part of the production process one of the most time-consuming
and frustrating, both for the designers, the marketing team and for the clients themselves.
It is thought that a stricter organization is needed from the moment of starting the project
as a project.
Dgi has a long history and considerable weight in the Chihuahua design scene. Founded in
1997 by Juan González González, it has been part of the ranking of the best 200 agencies in
the country by the specialized magazine Merca 2.0 for eight consecutive years.
Throughout his 20 years he has provided marketing and design services to companies such
as Grupo Bafar, Grupo Cementos de Chihuahua, Grupo Ruba, Pizza del Rey, Union
Progreso, Tec de Monterrey, Tec Milenio, Abison Burke, among others. Part of the agency's
success has been the careful selection of the team, always counting on highly qualified
It has witnessed and been part of the efficiency that characterizes the agency. However, there
is also first-hand knowledge of the shortcomings that can be improved and make the process
of creating, producing and delivering a faster and more organized experience for all involved.
This project proposes the development of a digital platform, accessible through our website
and as a mobile app. It will serve to streamline everything related to project management.
To this end, active communication will be maintained with the design and marketing staff, as
well as with clients, who will provide feedback in the research and planning process of the
project.
The budget will be $100,000.00 directly allocated to the development of the digital project
management platform.
As previously mentioned, the biggest problem at DGI is communication, mainly with clients,
who do not provide the required information in due time and form. This situation also
generates an internal problem at the time of managing projects, since delivery times are out
of date, rendering the initial Gantt unusable and generating additional tension in the agency.
The proposal is to generate an interactive application that will keep track of information and
time, so that both parties are always aware of the process and status of the project.
In the first instance it would be given a form of access to the customer, the application would
be highly visual and intuitive, it should facilitate the rapid and direct exchange between the
In this first phase the app would offer a simplified form of brief, so that the interested party can
fill it out from their device of choice, making this part more immersive and cohesive, leaving
aside the multitude of emails and calls that are sometimes difficult to file and manage.
Within the application, each project would have its own individual space, hosted on our own
server and used by the user interface to feed each section into which it would be divided. The
intention is for all parties involved to have quick, direct and concise access to the status of the
The generation of Gantt charts would be optimized and easy to use for agency employees,
with the option to notify both parties of deadlines, important dates (such as appointments,
meetings, presentations, etc.). This motivates the customer to take their part as a vital
component of the process and to deliver the information in an easy, intuitive and user-friendly
way. The idea is that providing the data and feedback necessary for effective implementation
can be done from anywhere, at the time and time that is most convenient for the customer,
with exclusive notifications and messages from the application that would be appearing every
This will create a fun and interactive friendly environment; the team will remain focused and
directed, each member will have exclusive access to the sections of the project they are
In this sense, I think it would be easier to maintain focus and effectiveness, since the lack of
organization in the agency is usually due to the vast amount of projects that are handled at
the same time, and in which different team members come and go (which can sometimes
produce a significant disconnect between the original graphics approach and what ends up
being delivered).
By controlling the problems raised with the application, we could include in the project Gantt a
testing stage, in which the media applications would be tested, being able to make the
pertinent modifications before launching them, reducing the risk of an unfavorable result.
Tecmilenio University
Chihuahua Campus
Optimization of the production process in the marketing and design agency DGI,
The main objective of the project will be the optimization of the productive and creative
process within the agency, improving the organization of activities, with increased speed and
practicality in the collection and reception of information and results by staff and clients.
This will be the result of the generation and implementation of a digital project management
Project Description:
In the first instance, the current efficiency and speed of response of the staff will be evaluated,
in order to find areas for improvement and obstacles that slow down the creative process.
These parameters will be studied to manage the scheduling of activities, communication with
With the information gathered, a project management concept will be proposed through a
digital platform developed exclusively for the company (with a view to marketing it in the
The budget for the programming and implementation of the digital platform will be analyzed.
This budget shall be submitted for approval. (Investment feasibility has already been checked
Testing phase: as programming progresses, the platform will be put into beta phase, which will
be available on DGI's internal network as well as in an app, designed for staff and customers.
It is expected that by optimizing the efficiency of communication and information exchange between
the parties involved, the following objectives will be achieved through the new digital platform:
Implement a digital platform, where the exchange of files, information, feedback, Gant
graphics, etc. will be included. To which designers and marketers involved, as well as clients,
will have access through a dedicated page and an app where they can be in constant and
immediate communication.
The research and development period will be 18 months, starting on the day the project is
approved.
2.- Approval of application and digital platform, in terms of design and use: LDG: Hilda Casas
High level description of the project and its limits:
The postponement of the development by the company contracted for the same.
$100,00.00
The project leader is Lic. Armando Gutiérrez, senior creative at DGI estudio creativo, who will
maintain direct contact with the project advisor in the company, in three specific moments of the
business tetramestre:
a. During the second week. To validate project initiation and subsequent contact details between
the two.
b. At the end of week 6 to review progress together and reorient the student if necessary.
c. At the beginning of week 13 (final) to validate the expected scope of the project and organize
The name and level of the company's advisor or those authorizing the project charter, their responsibility and
level of authority:
The company's advisor is LDG Juan González González, Director, who is the person assigned by the
company in which the student's stay during the business trimester is carried out in order to combine
the activities assigned to the student. The company coordinator is committed to:
1. Dedicate time to Tecmilenio University students who are participating in the program.
2. Allocate a physical space and resources necessary for participating students to carry out the
assigned activities.
3. Provide the necessary induction to students related to the company's mission, vision, values
and regulations.
4. Provide logistical and information support during the development of the program to facilitate
6. Keep track of student attendance using the logbook forms designed by Universidad
Tecmilenio.
7. Respect and enforce respect for the property and copyrights owned by Tecmilenio University
8. Periodically evaluate the students participating in the program, in accordance with the
objective.
9. Review and authorize, if necessary, the weekly activity log prepared by each student, which
10. Receive and evaluate student activity progress presentations when necessary.
11. Reach agreements with the project leader on all issues, foreseen or unforeseen, related to the
program.
Approvals.
Project requirements:
Budget $100,000
Final implementation.
Project constraints:
The cost should not exceed $100.00, if any situation should affect this restriction, the
At the end of the project there will be a customized platform for the team and for the
group of clients, with which the agency's production process will be managed. The
platform should not be considered for commercialization in any way in this project.
Assumptions and dependencies
Failure in the first phase of testing: if there is a significant failure or a failure that is
considered to be of lesser suitability than the current system, the project may be
extended for a larger reconfiguration than planned. In this case, the budget should
be reviewed, since it is possible that the contracted company may charge extra
The response time of the group of clients: being one of the main situations to mitigate,
it is expected that the feedback from the clients is consistent with the timeline of the
project development, however if this time is extended, the rest of the time foreseen for
If any of the above situations would result in a decrease in the development budget, it
could be considered to make only the mobile app, avoiding the expense of a desktop
implementation.
The main objective of the project will be the optimization of the productive and creative
process within the agency, improving the organization of activities, with increased speed and
practicality in the collection and reception of information and results by staff and clients.
This will be the result of the generation and implementation of a digital project management
platform developed for this purpose, which will be developed in several stages with a budget
The developed platform will increase the capacity of the creative team,
It will increase the efficiency (measured in time) of the research and customer communication
process.
It will help to maintain a more effective control in the transaction of information between the
Deliverables:
Customized digital platform for the creative process of the agency DGI estudio creativo.