Telephone representative

Level 1 lesson 1
Your score: 100.00% (6 out of 6).

Results of question 1

The analog call center has answering machines and

technology that distributes calls evenly. User response:

False
Result:

Correct!

Results of question 2

The call center over IP allows calls to be made from the

computer, which generates a low cost.
User response:

True
Result:

Correct!
Results of question 3

Maintain a correct distance between you and the monitor,

avoid:
User response:

Visual fatigue Result:

Correct!
Results of question 4

The following are actions to take care of good posture, except:

User response:

Leaning your arm on the desk while you are writing Result:

Right!

Results of question 5
The following are health and safety actions, except:
User response:

Avoid working with low brightness on the monitor Result:

Correct!

Results of question 6

One of the benefits of occupational gymnastics is:

User response:

Improve circulation
Result:

Correct!