Accelerate transformation for

large enterprise with Kyndryl.

The Heart of Progress™

SAP and Kyndryl internal use only

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Kyndryl – Who we are
Kyndryl Overview Kyndryl Clients SAP View
Services company (spin-off from IBM in 2021)- NYSE
“KD” We work in partnership with thousands of customers,

+90,000 Employees
dedicated to ensuring that each achieves its peak digital 1,000+ clients running SAP
performance

~$20B Revenue 100s of certified SAP resources

Markets +4,000 75% 15+ countries with signed PartnerEdge agreements

Global customers
65+ Countries of Fortune 100
7 Global SAP Certifications

5/5 top airlines by revenue

passenger miles (RPM)
Recognized Industry Leader
Recognized Industry Leader 45% of passenger cars made
by our customers #1 Managed Hybrid Cloud services
provider (Gartner 2022)
61% of assets under
management by the top 50 banks
managed by our customers Global Managed ERP Leadership
Award 2021
Industries 4/5 largest retailers
Leader – Cybersecurity Services 2022 - Avasant
7 Focus Industries Employees
49% of mobile connections
managed by our customers
#1 Mobility Services Provider (Gartner 2022)

Kyndryl & SAP use only

IBM Kyndryl
Kyndryl & SAP use only
Kyndryl can help you

Accelerate Rise adoption for clients with diverse

or complex environments

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What makes large enterprise customers different?
SAP Footprint
End to end landscape
5 reasons why large enterprise
is different

1. They have highly diverse systems

(multivendor, legacy, in-house)

2. SAP applications are part of

broader end-to-end processes

3. Complex integrations between

SAP & Non-SAP

4. Complex end-to-end operations

5. Siloed operations and processes

Example of a large enterprise landscape

Kyndryl & SAP use only

Kyndryl understands large enterprise well, it’s what we do!

Kyndryl services at-a-glance

Kyndryl provides
services to the 75 of Strategy &
75% the top 100
Governance
Modernization

companies in the
world
Optimization

Aligned to the needs of large enterprise companies

Kyndryl & SAP use only

Kyndryl services that accelerate the adoption of RISE for large enterprises
STRATEGIZE
Strategy & Governance
Define IT Modernization acceleration
journey with measurable outcomes
• SAP Data & AI Additions – BI/BW/BPC
• SAP Resiliency – Hybrid or Cloud
• SAP Cyber Resiliency – Ransomware & Cyber
Attacks
• Upgrades, Enhancements, Implementations,
Takeovers
• AWS, Azure, GCP, IBM Cloud Integrations –
PaaS/SaaS
• 3rd Party Application Support – Kyndryl
supports 215k Apps
• Hybrid Integrations – (on-prem,
3rd party SaaS, etc)
MODERNIZE
IT Modernization &Transformation
Scaled, secured and resilient adoption
of modernization technologies and
industry accelerators
• Modernization services to S/4HANA
• Modernization services for BW
• Cloud adoption acceleration services on
hybrid, private or public clouds
• Data partner integrations
• SAP & platform engineering & solution design
• Data & AI services:
• Industry use cases (Manufacturing, Oil
& Gas, Retail, Telco, Finance)
• Integrations Services
• Automation Services
Kyndryl & SAP use only
OPTIMIZE
Next Gen Operating Models
Continuous operations and
innovation of to support
business growth
• End-to-End Governance & Support
• Continuous innovation
• Business Resiliency
• Rise integration services
• Cyber Resiliency Services
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Ecosystem integration for SAP RISE

Kyndryl End-to-end Operations

Common Governance and Service Support

Non-SAP
Non-SAP
SAP Applications
Applications
(Mission Critical)

Continuous innovation

E2E Security & Resiliency Services

Kyndryl SAP RISE

https://www.kyndryl.com/services/platform

Kyndryl & SAP internal use only

Cyber Resilience – What is it and why it’s important

Kyndryl Resiliency Orchestration Dashboard

Cyber Resilience focuses on how quickly
companies can recover after a Cyber Attack

$4.2M 38%
Global average Share of lost
cost of business per
a data breach breach

Most companies don’t have a Cyber Recovery strategy or plan

Kyndryl provides cloud resiliency orchestration and cyber recovery-
as-a-service to mitigate the risks and impacts of cyberattacks
Kyndryl Cyber Incident Recovery demo video - YouTube
Kyndryl Quick Facts
• More than 475 patents in security and resiliency Kyndryl single dashboard drives automated recovery
• Library of more than 950 pre-defined automation patterns across physical, virtual, cloud and legacy
• Cyber vault, point-in-time replication, AI-enabled anomaly detection, infrastructure
automated snapshot verification and compliance reporting
Find out more in Security and Resiliency | Kyndryl

Kyndryl & SAP use only

Kyndryl won the finalist award on it’s first SAP Hack2Build with SAP BTP

The Objective: Sustainability use case for Retail

A retailer is looking to minimize Returns with the help of
predictive indicators and to dispose of the returned product efficiently, to
reduce waste. This recycling and reduction in returns decreases the carbon
footprint of the entire business.

The Challenge:
Increase sustainability by:
• Reducing the volume of returns.
• Prioritizing/expediting specific returns.
• Predicting which customers and items are more prone to returns.

The Solution:
Kyndryl has developed a predictive Data Model to suggest return indicator
to the customer service team at the time of order confirmation. We have
also developed a second predictive data model for the disposition of the
returned products.

Kyndryl & SAP internal use only

 Why should I care
How can Kyndryl help
Benefit Kyndryl
Characteristics of large enterprise companies
can often make Rise adoption difficult Traditional SI don’t focus on complex operations and enterprise
Reduce Risk governance

Gain trust with Kyndryl’s Cyber Resilience services (Only SAP

Gain Trust partner with this capability)

Kyndryl’s end-to-end Governance enables low risk

Simplify transformation and support

Increase deal size expanding scope vs Non-SAP

Accelerate deal
With migration/integration accelerators for large enterprise
execution

Customer Keep global NPS global score high and enable continuous
Satisfaction innovation (consistent innovation projects)

Remove
By providing joint-SAP-Kyndryl approach to transformation
Competition

Kyndryl & SAP use only

Common thoughts on engaging a new partner

Kyndryl does not compete with SI’s in their

traditional business transformation scope.
I’m working with an SI
Can provide complementary services that SI
already does not cover and are key success factors

Complement

Kyndryl services like E2E Governance and

integration actually simplifies transformation
Will add complexity from a customer perspective by taking care of
SAP & Non-SAP.
to my deal
Simplify
Security and resilience are one of the main
concerns for clients in their transformation.

Will add risk to my Kyndryl Cyber Resilience services can provide

confidence and trust.
deal
Kyndryl is the only SAP partner that provides
Reduce Risk Cyber-Resilincy services
Kyndryl & SAP use only
Kyndryl Case Studies

Link
Link Link

Link Link
Why Kyndryl services?

S/4HANA & BW Modernization Hybrid Cloud Services Cyber Resiliency

Hundreds of #1 Managed Hybrid

Only SAP partner
complex migrations Cloud services
with Cyber
done provider
Resiliency Services
(Gartner 2022)

Simplified Governance Regulated Industries

End-to-end
Hundreds of
Governance Model
customers in
(decades of
regulated industries
experience)

Kyndryl & SAP use only

When to engage with Kyndryl
1 2 3

Client… Client… Client…

• Has diverse workloads • Has security and resiliency concerns
• Has integration needs in their data environment
• Has complex environments • Has SAP and Non-SAP requirements for security • Wants to discover AI capabilities that could help
• Requires modernization services and cyber resilience them optimize their business processes
• Needs to modernize BW to DWC

Kyndryl End-to-End governance model Kyndryl Cyber Resiliency services SAP BTP Services (Data & AI)

$4.2M 38%
Global average Share of lost
cost of business per
a data breach breach

Kyndryl can simplify and accelerate Rise adoption
and integration with broader systems by enabling its
end-to-end governance model.
Kyndryl is the only SAP partner that is a leader in
Cyber Resilicy services.
Kyndryl provides recovery of business-critical
applications and data within minutes or seconds
with an orchestrated resilience approach
With hundreds of data scientist and engineers,
Kyndryl can accelerate adoption of SAP BTP even for
companies not moving to S/4HANA short term (first
step)

Kyndryl & SAP use only

Kyndryl SAP Alliance Contacts
Global

Madhuri Chawla Joe Gallego

Global Head of SAP Partnership and Business Development Executive
Ecosystem Joe.gallego@kyndryl.com
Madhuri.chawla@kyndryl.com

Americas U.S

Larry Spoerl Amy Bunch

Business Development Executive U.S SAP Alliance Manager
Lawrence.spoerl@kyndryl.com Amy.bunch@kyndryl.com

EMEA APAC

Arne Meier Ron Bierenkrant

Business Development Executive Business Development Executive
Arne.meier@kyndryl.com Ron.bierenkrant@kyndryl.com

Kyndryl & SAP use only

Thank you