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Lesson 8

That would be great


. Offering help
. Accepting and declining help

Presenters:
Hanie Fallahzade
Kimia Hesamodini
1 Vocabulary

a. restuarant server
1. A … gets your car. 5. A… books a sleeper
b. parking attendant car.

c. flight attendant
2. A … changes your 6. A… indicates your
d. bus driver room. stop.

e. salesclerk
3. A… wraps your 7. A… brings a dessert
f. hotel clerk purchase. menu.

g. train reservations agent

h. travel agent 4. A… reserves a spot 8. A… takes your tray.


on a city tour.
2 Would you like to do these jobs? Rank them from
1 (want to be the most) to 8 (want to be the least).

——— a restaurant server ——— a train reservations agent


——— a flight attendant ——— a travel agent
——— a salesclerk ——— a hotel clerk
——— a bus driver ——— a parking attendant

1. Which job do you think is the hardest?


2. Would you like a job in the travel industry? Why or why not?
3 Conversation
Laura: Hi. Do you have a city map? ____
Agent: Here you go.
Laura: Thank you. Is it far the museum?
Agent: No. I can draw the route for you if you'd like.
Laura: That would be great. And do you have information on
day trips to the moustains?
Agent: Yes. A tour bus company does that. ____
Laura: That sounds great. ____
Agent: Is there anything else I can help you with?
Laura: Yes. Where can I mail these postcards?
Agent: Do you want me to mail them for you?
Laura: Sure. I'd appreciate that. ____

3. But I want to try the walking


1. The tour is $42.
tour.

2. Thak you for your help. 4. It’s my first day here.


4 Language Booster

Offering help Accepting help

That would be great.


I can call a taxi for you.
I’d be happy to Sure I appreciate that.

Declining help
Do you want me to reseve a spot for you?
Would you like me to That wont be necessary.

No, that’s ok.


5 Imagine these situations

What do you offer to do?

1. You realize that one of your classmates is in need of money;


how would you try to help her?

2. Your best friend has broken up with her boyfriend and feels
depressed.

3. A lost kid is crying and asking you to find her mom.


6 Listening
A Listen to people offering to help. Who is offering to do each thing? Number the people from
1–5 in the order you hear them offering help. There is one extra person.

____ a. a restaurant server ____ c. a parking attendant ____ e. a flight attendant

____ b. a bus driver ____ d. a salesclerk ____ f. hotel clerk

B Listen again. What do the people offer to do? Complete the sentences.

1. He offers to ————— 4. She offers to —————


2. She offers to ————— 5. He offers to __________
3. He offers to —————-
7 Speak with confidence
CLASS ACTIVITY Walk around and read aloud each statement. Write two
different offers for each statement you hear from others. Accept or decline the
offers.

Statement Offer 1 Offer 2

I don’t know when the


movie starts.
I need direcrions to the
party.

I didn’t do my homework.

My cell phone battery is


dead.

I am really hungry.
8 Let’s watch a video
PAIR WORK Look at the photo below. Where are Maria and Jill? What
are they doing? Write down two guesses.

1. ——————————— 2. ———————————
Practice
A Watch the video. Answer the questions.
1. What is Jill’s correct last name? Spell it corrently. _________________
2. What two things does Jill hand the clerk? _______________________
3. What two types of drinks are available in the room? ______________
4. What two things are not allowed? _____________________________

B Watch the video again. Write the one problem Jill mentions to
the hotel clerk over the phone.
_______________________________________________________
9 Discuss

GROUP WORK Answer the questions.

1. Do people ever have problems spelling or saying


your name? Do you usually correct them?
2. Do you think it is OK for a hotel to ask that there be no parties?
3. Have you ever lost power? What did you do?
Thank you For your
attention

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