WHAT IS THE

5G
TECHNIQUE
FOR PROBLEM-SOLVING?

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 WHAT IS 5G?

5G is a Japanese rapid problem-

solving tool that enables teams
to perform the root cause
analysis with a holistic
perspective

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5G stands for
Gemba – the real place,
Gembutsu – the real tools of
the Gemba,
Genjitsu – the real facts
which can be obtained only
from the Gemba,
Genri – that explains the
principle of operation and
Gensuko – standardization
or institutionalization.

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 GEMBA

The first “G” is called the

Gemba. “Go to the real place”
The Gemba is where the event
took place /at the source of the
problem. Your team must start
jointly going to the Gemba to
begin your investigation.

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 GENBUTSU

The second “G” is known as

Genbutsu. “Examine the
Object/tool”. While at the
Gemba, your team observed the
equipment parts and materials
involved in the failure. In most
cases, the part may have been
removed or replaced before the
team has assembled. Hence,
your team must keep the failed
part handy to analyse to see if
you can find any evidence to
see how the part failed.

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 GENJITSU

The third “G” is Genjitsu. “Check

the real facts” for this step; your
team must gather all the available
data about the process,
equipment, and materials before
and after the equipment failure.
This data will play a key role in
linking the facts behind the
evidence that the team sees and
understands what happened.

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 GENRI

The fourth "G" represents Genri.

"Verify the Principles" Having the
principles of operation available
while your team is gathering
data about the equipment is
vital in positioning the
equipment's correct movement.
This will help your team see how
the equipment differs from the
standard.

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 GENSOKU

The fifth “G” is Gensoku. “Check

the Process SOPs/Standard
practices” The team must know
the operating procedures that
administer the actions of the
machine operator and verify
that human intervention did not
lead to the equipment failure.
You should reference your
process SOPs and instruction
manual during your
investigation.

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Learn problem-solving methods
in our Green Belt, Black Belt, and
Master Black Belt programs.

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