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Assign3 Spring 2023
Assign3 Spring 2023
a) On average, how many customers were at the counter (including those being served)?
b) What was the average time a customer had to wait to be served (in minutes)?
c) If a customer had to wait, how long was the average wait time (in minutes)?
d) What is the probability a customer will have to wait for service?
As a result of the first week, the students are considering increasing the number of employees
serving the counter. To help to make the decision, they have learned from their marketing
professor that industry standards suggest a waiting customer costs a company $7.50/hour;
they have also determined that each additional employee will actually increase service time
by half a minute. Employees are paid $15/ hour.
e) Determine the total hourly cost at the current level (5 employees) and with additional
employees. How many employees minimize total cost?
f) Recalculate the performance measures of a), b), c) and d) with the number of employees
recommended in part e). What do you notice about the new performance measures?
Information concerning the product structure, lead times and quantities on hand for an electric
golf cart is shown in the following table. Use this information to do each of the following:
Note: Template for MRP included here; print as many copies as necessary
a) Determine the timing and quantities of orders for top and base
b) Assume that equipment problems have resulted in the manufacturer being able to assemble
supports and seats as lot for lot ordering. Revise your material requirements plan for
supports and seats to reflect this.
Note: Template for MRP included here; print as many copies as necessary
Beg
1 2 3 4 5 6 7 8 9
Inv.
Gross Requirements
Scheduled Receipts
Projected On Hand
Net Requirements
Planned Order Receipt
Planned Order Release
Beg
1 2 3 4 5 6 7 8 9
Inv.
Gross Requirements
Scheduled Receipts
Projected On Hand
Net Requirements
Planned Order Receipt
Planned Order Release
Beg
1 2 3 4 5 6 7 8 9
Inv.
Gross Requirements
Scheduled Receipts
Projected On Hand
Net Requirements
Planned Order Receipt
Planned Order Release