ICTSAD609 Assessment 2 Word Version 20-05-2023 10 37 10

ASSESSMENT BOOKLET – ICTSAD609
Assessment 2 – Coversheet
Students: Please fill out this cover sheet clearly and accurately. Make sure you have kept a
copy of your work.
Student and Submission Details
Student Student ID
Name
Unit Code ICTSAD609 - Plan and monitor business Date of 00/00/0000
and Name anal ysis activities in an ICT environment submission
STUDENT DECLARATION
I declare that
a. This assessment is my own work.
b. None of this work has been completed by any other person.
c. I have not cheated or plagiarized the work or colluded with any other student/s.
d. I have correctly referenced all resources and reference texts throughout these assessment tasks.
e. I understand that if I am found to be in breach of policy, disciplinary action may be taken against me.
Student Signature:
Assessor to complete
Assessment 2 Assessment Result Date Type Of Submission
Assessment 2 □ C (Competent) 00/00/0000 ☐ First submission

(Project Portfolio) □ NYC (Not ☐ First re-submission
Yet ☐ Second re-submission
Competent)
Assessor □ NA (Not Assessed)
feedback
Assessor Name
Assessor Signature:
ANIT Australia Pty Ltd T/A Albright Institute of Business and Language RTO#:45041 CRICOS#:03553J www.albrightinstitute.edu.au
HeadOfficeAddress:Level2,4&8,341- 345 Queen Street, Melbourne VIC Tel:1300189154 Campuses at: Sydney, Brisbane, Adelaide
3000
ASSESSMENT BOOKLET –
Assessment 2 – Workplace Project Assessment
Unsatisfacto
Satisfacto
This assessment meets the following Performance criteria
Not
1. Plan
1.1 Identify business analysis initiative and
business
establish applicable organisational process
analysis
needs and objectives
approach
1.2 Review organisational and legislative
requirements, including standards, guidelines and
processes applicable to initiative
1.3 Define process requirements of business analysis

initiative, according to organisational requirements
1.4 Tailor approach to needs of specific business

analysis initiative, according to organisational
standards
1.5 Engage with required personnel and determine

how work will be completed
1.6 Plan execution of business analysis

2. Conduct activities according to organisational
stakeholder requirements
analysis
2.1 Identify stakeholders who may be affected by
business need or new solution
2.2Assess stakeholder attitudes toward and influence

over initiative
2.3Decide which stakeholders will have authority over

business analysis activities
2.4 Instigate regular reviews and identify new

3. Plan stakeholders and changed positions as business
business needs evolve
analysis 3.1 Discuss and establish type of project or initiative
activities and and business analysis deliverables
communicati
3.2Determine scope of work in business analysis activities
3.3Establish and approve which activities the business

ANIT Australia Pty Ltd T/A Albright Institute of Business and Language HeadOfficeAd dress:Level2,4&8,341- 345 Queen Street, Melbourne VIC
3000
RTO#:45041 CRICOS#:03553J www.albrightinstitute.edu.au
Tel:1300189154 Campuses at: Sydney, Brisbane, Adelaide
TRG-DOC-09Assessment Booklet –ICTSAD609| Version: 1.1| Last Reviewed: July 2022 | Next review Date: As required |Page 19 of 33
on analyst will perform and when
3.4 Develop estimates for business analysis work
3.5Determine methods to receive, distribute, access,

update and escalate information from project
stakeholders
3.6Decide how best to communicate with each

stakeholder according to stakeholder needs
and constraints to communication
4.1 Establish a requirements repository for storing
4. Plan requirements, including those under
requiremen development, under review, and approved
ts requirements
manageme
nt process 4.2 Assess need and process for requirements traceability
based on applicable factors
4.3 Conclude which requirements attributes will

be captured
4.4 Determine requirements change management

process
5.1 Determine which metrics will be used when
5. Manage measuring work performed by business analyst
business
analysis 5.2Report performance in required format according
performan to project needs
ce
5.3Assess performance measures and determine
where problems may be occurring in executing
5.4 Identify and recommend preventative or corrective

actions as required
5.5Confirm and review business analysis performance

and recommended actions with required personnel
Unsatisfacto
Satisfacto
This assessment meets the following Performance Evidence

Not
3000
• determine business analysis deliverables, tasks and estimates

• plan business analysis communications
• comply with organisational and legislative requirements.
Unsatisfacto
Satisfacto
This assessment meets the following Foundation Skills:
Not
Numeracy
• Performs mathematical calculations and analyses
financial information, costs and values when
determining estimates
Oral
• Determines and confirms stakeholder
communication
requirements, using collaborative techniques,
including active listening and questioning
• Selects and implements communications systems,
processes and practices with internal and external
stakeholders to communicate information and
build rapport
Reading
• Critically analyses complex documentation from
a variety of sources and consolidates information
applicable to specific criteria when determining
requirements
Writing
• Prepares documentation expressing ideas, exploring
complex issues using succinct language and logical
structure
Planning and
• Plans strategic priorities and outcomes within a
organising
flexible, efficient and effective context, in a
diverse environment exposed to competing
Problem solving demands
• Identifies key factors impacting decisions and their
outcomes, drawing on experience, competing
priorities and decision-making strategies where
Self- applicable
management • Works autonomously, making high-level decisions to
achieve and improve organisational goals
• Takes a lead role in development of organisational
goals, roles and responsibilities
• Gathers and analyses data and seeks feedback
3000
Assessment 2 – Project Portfolio
Information for students

In this task, you are required to demonstrate your skills and knowledge by working through a number of
activities and completing and submitting a project portfolio.
3000
You will need access to:
 a suitable place to complete activities that replicates a business environment including a meeting space
and computer and internet access
 your learning resources and other information for reference
 Project Portfolio template
 Performance evaluation template.

Ensure that you:
 review the advice to students regarding responding to written tasks in the IT Works Student User
Guide
 comply with the due date for assessment which your assessor will provide
 adhere with your RTO’s submission guidelines
 answer all questions completely and correctly
 submit work which is original and, where necessary, properly referenced
 submit a completed cover sheet with your work
 avoid sharing your answers with other students.
Assessment information
i
Information about how you should complete this assessment can be found in Appendix A of the IT Works Student User Guide.Refer
where this task should be completed
how your assessment should be submitted.
Note: You must complete and submit an assessment cover sheet with your work. A template is provided in Appendix B of the Student
3000
Activities
Complete the following activities:
1. Carefully read the following:

The picture can't be display ed.
This project requires you to demonstrate your ability to plan and monitor two business
analysis activities for business-critical projects in an ICT environment. As part of the
assessment you will:
 identify and define two business analysis initiatives applicable to business-

critical ICT projects
 plan an approach to business analysis for each initiative considering requirements

laid out in legislation, standards and organisational policies and procedures
 conduct a stakeholder analysis to identify and assess stakeholders associated with

each initiative
 plan business analysis activities including the scope and project management of
work to be done and stakeholder communication
 plan the requirements management associated with each initiative
 establish and manage business analysis performance.
This project must be based on two separate business analysis initiatives related to an ICT
environment with numeric and financial data available to support business analysis
planning. You can use the case study business provided to you by your assessor, or you
may like to base this on your own business, or a business you are currently working for or
are familiar with. It is important that this business has organisational policies and
procedures related to your business analysis initiative already developed. Speak to your
assessor to get approval if you want to base this on your own business or one you work for.
You will also need to seek input from people who work for, or are involved, in this
business analysis initiative several times. Fellow students or your assessor can be involved
in these meetings and play the roles of process stakeholders as relevant.
You will be collecting evidence for this unit in a Project Portfolio. The steps you need to
take are outlined below.
2. Project planning
Familiarise yourself with the business you’re basing this assessment on and identify two
business analysis initiatives applicable to a business-critical ICT project in the business or

case study. Make sure your chosen initiatives have numeric and financial data to support
business analysis planning.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio as
3000
well as the necessary background information, relevant policies and procedures.
3. Plan business analysis approach
Complete Section 1 of your Project Portfolio. When

you complete Section 1, you need to:
 Provide an overview of your chosen business, including:
o The name of the business
o a description of what the business does
 Describe the ICT business analysis initiatives associated with the business,
including:
o a brief outline of each initiative, illustrated with an appropriate business

analysis tool (for example SWAT analysis)
o an explanation of how each initiative supports the organisation’s vision and

strategy
o two objectives of each initiative.
 Establish the legislative and organisational requirements related to each

business analysis initiative, including:
o a summary of the relevant legislation outlining how it applies to the

initiative
o a summary of applicable standards outlining how it applies to business

analysis activities
o a summary of the associated organisational policies and procedures

outlining how it applies to business analysis activities.
 Identify all stakeholders (using an appropriate technique) for each initiative and:
o create a list of key internal and external stakeholders who have authority over
o explain how to identify and deal with new stakeholders throughout the
duration of each initiative.
 Establish applicable organisational process needs, including:
o relevant personnel (engagement with staff members on how work should be

done)
o a description of an appropriate project management method or technique
 plan the execution of business analysis activities for each initiative according to
organisational requirements.
You are also required to attach certain documents as part of your evidence – review the
documents you need to attach as outlined in Section 1 of the Project Portfolio and make
sure you attach these upon submission.
3000
Make sure you have answered all questions in Section 1. Submit to your assessor for
review.
Arrange a meeting with at least one key internal stakeholder and one key external
stakeholder. Separate meetings are required for each business analysis initiative.For the
purpose of this role-play, your assessor or another student can act as a one or more
stakeholders.
Before each meeting, select and familiarise yourself with an applicable business analysis
tool (e.g. context diagram) to use as part of the meeting to understand stakeholder
requirements.
i For the purpose of this role-play, your assessor or another student can act as a one or more
stakeholders.
4. Stakeholder meetings
Meet with the key internal and external stakeholders of each initiative. Have separate
meetings for each initiative. Take notes so you can complete Section 2 of your Project
Portfolio after the meeting. Each meeting should last for approximately 15 mins.
At the meeting:
 assess stakeholder attitudes toward the initiative
 identify at least two potential risks associated with the stakeholders
 discuss and establish business analysis deliverables (at least three), including:
o descriptions of the deliverables
o tasks/activities associated with each deliverable
o approval of which activities will be performed and when
o stakeholder requirements using the technique selected in step 3.
During the meeting, you will need to demonstrate effective communication skills
including:
 seeking the views and opinions of others by active listening and questioning
 communicating information clearly and concisely
 building rapport with stakeholders by positive friendly interaction.
i This meeting can either be viewed in person by your assessor or you may like to video
record the session for your assessor to watch later. Your assessor can provide you with
more details at this step. Make sure you follow the instructions above and meet the
timeframes allocated.
5. Plan business analysis activities and communication
3000
Complete Section 2 of your Project Portfolio. When

you complete Section 2, you need to:
 Summarise the outcomes of each stakeholder meeting, including:
o stakeholder attitudes towards the initiative (including competing

demands)
o at least two risks associated with the stakeholders
o risk mitigation approach
o at a detailed description of at least three business analysis deliverables
o stakeholder requirements
 Determine business scope for each initiative considering deliverables, associated

activities and general stakeholder requirements. Explain how you addressed
competing demands.
 Develop estimates for business analysis work applicable to each initiative, using
numeric and financial information and an appropriate tool/technique for
mathematical calculations.
 For each stakeholder, plan internal and external stakeholder communication to

receive, distribute, access, update and escalate information. Consider at least two
communication constraints.
 Establish business analysis performance metrics to measure work performed by the

business analyst. Identify an appropriate format.
 Establish a requirements repository for requirements under development, under

review and approved.Include:
o a description of the repository
o attributes to be captured
o identify key factors outlining the need and process for traceability
o a requirements change process.
documents you need to attach as outlined in Section 2 of the Project Portfolio and make
sure you attach these upon submission.
i Assume that a period of time has passed and the business analysis initiative has
progressed. A few deliverables have been completed by the business analyst and you are
required to assess their performance as part of a continuous improvement effort. Feedback
from stakeholders regarding the business analyst’s deliverable has been positive. The
stakeholders have been particularly impressed with the attention to detail in the business
analyst’s work. A number of stakeholders commented on the interpersonal skills of the
business analyst, in particular their ability to build rapport and establish a friendly
professional relationship with the stakeholders.
3000
Implement your chosen communication system/process or practice (completed earlier in

this step) to arrange two separate meetings(for each initiative) with:
 at least one stakeholder to discuss progress
 business analyst to discuss work performance.
Before eachstakeholder meeting, update the project schedule to reflect progress to share
with stakeholders (you can make assumptions here).
Before each business analyst meeting, assess their performance using the metrics
determined earlier in this step (use performance evaluation template if applicable).
6. Stakeholder update meeting
Meet separately with the relevant stakeholders of each business analysis initiative. Take
notes so you can complete Section 3 of your Project Portfolio after the meeting. The
meeting should last for approximately 10 minutes.
At the meeting:
 share an update on the progress (e.g. via a project schedule)
 review and discuss the project progression
 discuss any changed positions or requirements the stakeholders may have
 identify any new stakeholders
During the meeting, you will need to demonstrate effective communication skills
including:
record the session for your assessor to watch later. Your assessor can provide you with
more details at this step. Make sure you follow the instructions above and meet the
timeframes allocated.
7. Performance management meeting
Meet with the business analyst. Take notes so you can complete Section 3 of your
Project Portfolio after the meeting. The meeting should last for approximately 10
minutes.
At the meeting:
 discuss the business analyst’s performance on each business analysis initiative

(share the performance evaluation you prepared at the end of step 5
3000
against the metrics established as part of your planning in step 5)
 identify where problems may be occurring
 recommended corrective action
During the meeting, you will need to demonstrate effective communication skills including:
record the session for your assessor to watch later. Your assessor can provide you with more
details at this step. Make sure you follow the instructions above and meet the timeframes
allocated.
8. Manage business analysis
Complete Sections 3 of your Project Portfolio.

When you complete Section 3 you need to:
 Summarise the outcomes of your meeting with the stakeholders for each
business analysis meeting, including:
o a description of any changed positions or requirements the stakeholder may

have
o a list of any new stakeholders
o an explanation of how the changes will be managed.
 Summarise the outcomes of your meeting with the business analyst
 Confirm recommendations for corrective action (e.g. via draft email)
 Explain how you managed problem solving for business analysis activities
drawing on your existing experience.
documents you need to attach as outlined in your in Section 3 of the Project Portfolio
and make sure you attach these upon submission.
9. Submit your completed Project Portfolio
Make sure you have completed all sections of your Project Portfolio, answered all
questions, provided enough detail as indicated and proofread for spelling and grammar as
necessary. Remember to submit all necessary attachments as indicated.
Submit to your assessor for marking.
3000

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ASSESSMENT BOOKLET – ICTSAD609

Student and Submission Details

Assessment 2 Assessment Result Date Type Of Submission

Assessment 2 □ C (Competent) 00/00/0000 ☐ First submission

Assessment 2 – Workplace Project Assessment

1.3 Define process requirements of business analysis

1.4 Tailor approach to needs of specific business

1.5 Engage with required personnel and determine

1.6 Plan execution of business analysis

2.2Assess stakeholder attitudes toward and influence

2.3Decide which stakeholders will have authority over

2.4 Instigate regular reviews and identify new

3.3Establish and approve which activities the business

on analyst will perform and when

3.4 Develop estimates for business analysis work

3.5Determine methods to receive, distribute, access,

3.6Decide how best to communicate with each

4.3 Conclude which requirements attributes will

4.4 Determine requirements change management

5.4 Identify and recommend preventative or corrective

5.5Confirm and review business analysis performance

This assessment meets the following Performance Evidence

• determine business analysis deliverables, tasks and estimates

Assessment 2 – Project Portfolio

Information for students

You will need access to:

 your learning resources and other information for reference

 Project Portfolio template

 Performance evaluation template.

 adhere with your RTO’s submission guidelines

 answer all questions completely and correctly

 submit work which is original and, where necessary, properly referenced

 submit a completed cover sheet with your work

 avoid sharing your answers with other students.

1. Carefully read the following:

 identify and define two business analysis initiatives applicable to business-

 plan an approach to business analysis for each initiative considering requirements

 conduct a stakeholder analysis to identify and assess stakeholders associated with

 plan the requirements management associated with each initiative

 establish and manage business analysis performance.

business analysis initiatives applicable to a business-critical ICT project in the business or

Complete Page 4 of your Project Portfolio for this unit.

Read through the requirements of Section 1, 2 and 3 of your Project Portfolio as

well as the necessary background information, relevant policies and procedures.

3. Plan business analysis approach

Complete Section 1 of your Project Portfolio. When

you complete Section 1, you need to:

 Provide an overview of your chosen business, including:

o The name of the business

o a description of what the business does

o a brief outline of each initiative, illustrated with an appropriate business

o an explanation of how each initiative supports the organisation’s vision and

o two objectives of each initiative.

 Establish the legislative and organisational requirements related to each

o a summary of the relevant legislation outlining how it applies to the

o a summary of applicable standards outlining how it applies to business

o a summary of the associated organisational policies and procedures

 Establish applicable organisational process needs, including:

o relevant personnel (engagement with staff members on how work should be

o a description of an appropriate project management method or technique

The picture can't be display ed.

 assess stakeholder attitudes toward the initiative